Using Amplitude

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2662 Topics

C
ccreaserNew Member
asked in Product Experimentation

Way to chart the time between two specific events per user?

Hello everybody!I am writing this question to see if it is feasible to perform analysis in amplitude on the period of time between two specific events performed by individual users.It would be great to be able to show the trends of this outlined time period between a user baseFor an example: say we have two events: login event sign out eventWould it be possible to chart the time period between the latest two of these respective events for each user? For example to determine how long a typical user may remain logged in before signing out?Thanks for any responses! 

2
Jeremie Gluckman
Team Member
1 year ago
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Novice
IanNovice
asked in Product Experimentation

Time-based sync for Snowflake has no jobs started

I am currently ingesting data from Snowflake, using a valid SQL query.​​​​​The sync job does not even start for the time-based sync. How long would I have to wait before the data is synced?

8
belinda.chiu
Team Member
1 year ago
A
Conversationalist
adam12Conversationalist
asked in  Building and Sharing Your Analysis

User lookup

  Hi there - I’d like to get a user lookup function for a specific time period. Right now, filters are only showing 1 user from 5 hours ago but there are plenty with this event type across the last week.  How do I get all these users from the last week to appear?

4
T
Team Member
1 year ago
A
Conversationalist
adam12Conversationalist
asked in Data Instrumentation

Export user list from multiple days

 Hi team,  I am trying to download the list of users that occurred in this entire 30d period. I’m only able to click “download users” one by one… how would I export the entire list of users from this time period all at once?

1
T
Team Member
1 year ago
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isinahumNew Member
asked in Data Instrumentation

Missing events during January

Hi!I don’t have blocked events, but I don’t know what happened during January: we lost a lot of data about some users in Amplitude (I can’t see a lot of events that happened during January for some users). The events were sent via Segment and in another platform for analytics (June) we can see those missing events, so I know Segment is not the problem, does anyone know how to fix this, to bring those events to Amplitude and to make sure something like this never happens again?

1
Amplitude Admin
Community Manager
1 year ago
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Novice
tech-melakaNovice
asked in Data Instrumentation

Why Platform and Country values not appear when using NodeJS SDK (NextJS)?

Previously when I tested using Browser SDK the Platform and Country values are appear automatically. But when I try to implement using NodeJS SDK (I’m using Node Ampli Wrapper) the values was not appear. This also happens with Amplitude Event Explorer (Chrome Extension), it doesn’t work when using NodeJS SDK while using Browser SDK is works.  

5
T
Novice
1 year ago
A
amplitudeuser56New Member
posted in Data Instrumentation

Missing events in data tab

Hi!I need some help viewing events in the data tab. We’re sending over new events but we’re not able to see them for one of our projects. When I examine properties of this event in the properties section of the data tab, I do see the event mentioned but for whatever reason I’m not seeing it in the events section of the data tab or use it when creating a chart. We are also well under the limits for new event types and properties, and I do see these events in a different project that’s meant for other envs.Just want to see if there is something that can be done to see these events  

3
Amplitude Admin
Community Manager
1 year ago
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hitomiNew Member
asked in  Building and Sharing Your Analysis

Table in Notebook

Hi, I have a question if it is possible to write a markdown table in the new Notebook. I used to work but it doesn’t work right now. Any ideas?

2
H
1 year ago
K
Kseniya SinyakovaNew Member
asked in Data Instrumentation

Requests to https://api.amplitude.com/ being blocked by CORS policy

Hello!We’ve recently come across an issue with missing event data from a large group of our users.One of our users agreed to record a HAR file of their browser session for us to investigate and it shows that requests to Amplitude are being blocked by CORS policy. Here is a bunch of requests to Amplitude from the user’s browser session log, all - without a response from the server. The encountered error, according to the user’s Console log, is: Access to XMLHttpRequest at 'https://api.amplitude.com/' from origin 'https://lm.rt.ru' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.api.amplitude.com/:1 Failed to load resource: net::ERR_FAILED The user is using desktop Chrome 93.0.4577.82 browser on Microsoft Windows 10.0 and a VPN tool to connect to our resource. We were not able to reproduce the same error with the missing Access-Control-Allow-Origin header under similar surroundings (OS, browser and VPN tool). We are using Ampl

17
Denis Holmes
Team Member
1 year ago
E
execcNew Member
posted in Data Instrumentation

Events not showing up in Amplitude (looks like some events are lost)

Hello! I’ve implemented an integration with Amplutude via a js SDK. I’m able to see all my events, however some events are not showing up in Amplutude itself, despite showing in debugger and in Network tab of the browser.For example: Here are a screenshot of a debugger. All events have the same Session Id equal 1637612692926. I’m also able to see events being sent in a network tab of the browser.However, in Amplitude dashboard I can only see so many events: Looks live event recording broke after E_LOGIN_ATTEMPT.What can I do to fix it? Thanks in advance! 

3
Amplitude Admin
Community Manager
1 year ago
K
Kay LeeNew Member
asked in Data Planning and Governance

Which is better event name?

According to amplitude academy, fundamentals of data taxonomy design course, they recommend using past tense verb. (see the bold & underlined text)Here are some best practices for creating a taxonomy that makes your data easy to learn:Maintain a consistent style (i.e. case and punctuation) for all of your events and properties. For example, you may use Title Case for all events and snake_case for all properties. Regardless of what you choose, the most important thing is to stay consistent. For easy differentiation, you should try using one style for your events and a different one for your properties. For events, maintain a consistent syntax that includes a noun and a verb. For example, all of your events may follow noun + verb or verb + noun order. This will help you and other data users better map what event is triggered when an action is done in the product. Name properties such that you can intuit their data type. While this may not always be possible, consider naming your prop

2
archana
Team Member
1 year ago
I
Igor MarkovicNew Member
asked in Data Instrumentation

Importing non-events disguised as events from Snowflake causes error.

If the title makes you scratch your head, fear not, I scratched mine so much it hurts. Also, I am as new as it gets to Amplitude, so I might be missing something really basic. All our marketing spend, coming from a dozen or so partners is stored in Snowflake, where it is also harmonised to our in-house tracking setup. It is not event-like by nature, but I was asked to try to bring it to Amplitude nonetheless, so I tried to make it appear as event-like as possible.Below my attempt, as simple as pretending all our costs pertain to one user, mr. string-zero. CREATE OR REPLACE VIEW a_db.a_schema.a_view_exposed_to_amplitudeAS SELECT '0' AS user_id, to_timestamp_ntz(a_date_field) AS ts, date_part(epoch_millisecond, a_date_field::timestamp) AS epoch, 'costs_per_cid' AS event_type, object_construct('cid', cost_token, 'clicks',clicks, 'usd_costs', costs, 'impressions', impressions) AS event_properties, object_construct() AS user_propertiesFROM a_db.a_schema.a_cost_table;All went we

3
Saish Redkar
Expert
1 year ago
I
ivyNew Member
asked in Data Instrumentation

funnel chart as a percentage not number only

Can I see each funnel chart as a percentage not number only on chart even when I don’t click?I know I can see them on table below chart, but I wanna see that on chart 

1
Saish Redkar
Expert
1 year ago
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Conversationalist
haoyuanConversationalist
asked in Data Instrumentation

Why my events get disappeared

Hi, I posted some new events through HTTP API 2 days ago and made some charts for these events like this. It works fine, but when I look at the dashboard today, all the events I posted 2 days ago count become 0 in the charts and I also can’t find them in user stream. However, I can still see them in data (All the events started with ‘first’).Does anyone know about this issue? Since I made dashboards for these events, I can make sure that these events are posted successfully.

3
H
Conversationalist
1 year ago
T
tiboNew Member
asked in Data Planning and Governance

Event warning "Your org has exceeded the 10M event limit" despite plan update

Hi, I recently got an email for a event volume limit hit with the object "Your org has exceeded the 10M event limit" despite the recent plan update from Amplitude stating we now have “unlimited events”.   Am I doing something wrong? Did I miss something?  This scares me a lot as we don’t want to have our account blocked.  Thanks

1
Amplitude Admin
Community Manager
1 year ago
K
kharron-vyprNew Member
asked in Data Instrumentation

Reduced eps reason with 'Too many devices with the same user ID.'

HelloWe’ve recently started to trial Amplitude in our latest iOS release. We have four projects setup as environments and on a daily basis we’re looking at our Development environment as we build out our features which has been working well. From today, I’ve been unable to review any events on our User Look-Up after refreshing, logging out and clearing all of my chrome cache and logging back in. I’ve also tried this on Safari. I’ve worked out from looking into the Chrome Debugger Network view that I’ve exceeded the a quota.{"reduced_eps_reason":" Too many devices with the same user ID.","code":429,"exceeded_daily_quota_users":{},"throttled_events":[0,1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16,17,18,19,20,21,22,23,24,25,26,27,28,29],"throttled_users":{"kelvin.harron@vyprco.com":2},"error":"Too many requests for some devices and users","eps_threshold":2}I have two questions.How do I prevent this from happening? Can I clear out this user and reset the data? I log into different devices and si

3
Amplitude Admin
Community Manager
1 year ago
I
isinahumNew Member
asked in  Building and Sharing Your Analysis

Grouping events

Hi! Can i group viewed page events in Pathfinder? I have similar urls for each costumer’s main page (like /home/<user_id>) and in Pathfinder I would like to group all /home/ for one event so that i don’t have as many ramifications as users in Pathfinder.

2
I
1 year ago
A
Conversationalist
adam12Conversationalist
asked in  Building and Sharing Your Analysis

Query event properties from group of users

Hi there,  We’ve gotten a group of users that have followed a specific path to an error. We desperately need to know what errors these are, and doing it manually is exhausting.  How do I take this cohort and segment the event properties?  

4
A
Conversationalist
1 year ago
C
chrishNew Member
asked in Data Instrumentation

A user property is not removed/updated on an event when a null or undefined value is passed in, why is this?

Hi, I wanted to clarify some behavior I’m seeing in our Amplitude events.I’m looking at a user’s event stream and see that for their events they have a user property, let’s just say it’s called name and it has a value of “Chris”.  Then I use the Amplitude SDK to log another event, something like thisamplitudeClient.logEvent('Changed name', {user_properties: { 'name': undefined }}); I notice that in this event, the user property will still show up as “Chris” instead of being nullified or removed. I was wondering why this is the case and how to remove user properties if they are undefined/null. Would I need to use the Identify API to explicitly remove the property? 

2
C
1 year ago
r0bbieWa11ace
Team Member
r0bbieWa11aceTeam Member
posted in Data Instrumentation

Google Tag Manager Amplitude Tag Template

Hey Everyone:I would love to hear any lesson’s learned or “aha” moments they have experienced with the Google Tag Manager Tag Template. Please feel free to add them to this convo to help others going through this migration of GA Tags to the Amplitude Tag Template😁Here is my Aha:My “aha” was flexibility to create my own Custom Marketing Interaction events where an event is fired anytime a URL with UTMS was loaded. This would allow me to help metric marketing touch-points and understand how customers are coming to my site beyond standard traffic reporting.-Robbie 

2
I
Conversationalist
1 year ago
J
jobyraoNew Member
asked in Data Instrumentation

initial_referrer has two special values (none and EMPTY), what is the difference between them

I can't understand what the value of initial_referrer is none means?shouldn't it be empty?

2
I
Conversationalist
1 year ago
F
fadilparvesNew Member
asked in Data Instrumentation

Some users are not tracked for all events and they have no info

Hi,I have integrated amplitude with my react app using the new browser SDK, but there are some users that are not tracked properly, example is image belowAnd no events were captured for this user. The other users work fine. There is only 2 users that are using my software and I can’t track them.Hope there is any solutionThank you

1
Jeremie Gluckman
Team Member
1 year ago
B
branderstudioNew Member
asked in  Building and Sharing Your Analysis

Tracking Facebook Installs in Amplitude

Hello!We have a very important task to track from which source our users have installed our app and see this data in Amplitude. We use Appsflyer for this task. We send install events from Appsflyer to Amplitude and can see the attribution from all our sources except Facebook.Appsflyer support answered that Facebook does not allow the distribution of user-level data. This applies to all advertisers, operating systems, and MMPs.  So Appsflyer renames Facebook installs to organic. However, Facebook tracking is crucial for us. Is there any other option to transfer data from Facebook to Amplitude. We need to understand from which source our user came and installed our app using amplitude in user property. There is an option I have seen in the community that we can try to use Attribution API. However, can we make it real for facebook installs for our mobile app.   In addition. I know that there is a solution for web but we are interested in mobile analytics only

1
Jeremie Gluckman
Team Member
1 year ago
D
Novice
Dimple BNovice
asked in Product Experimentation

How can I view screen/ event view time in the report?

While applying the filter for events, the report gives the tap count/ view count for the screen/ event. However, instead of tap count. I want to view the time for which user has been on any particular screen.Example: Dashboard screen view is an event, and users have visited this page for 2 hr in a day and tapped for about 120 times during the day. When filter is applied for usertype = ABC & event name= Dashboard screen view, this gives tap count say 90, however, I would like to see, page view time say1.2 hr.I have tried this with ‘Segmentation’ and ‘User sessions’ both. How can I achieve the same ?

6
D
Novice
1 year ago
JennRu
Community Manager
JennRuCommunity Manager
posted in Data Planning and Governance

Not sure what to do with qualitative feedback in Amplitude? Use Derived Properties to extract more meaningful and usable data

Did you know? Configure the derived property  Apply the derived property in your analysesDid you know? You have the power to turn qualitative feedback data into a quantitative output in Amplitude. All you need to do is build a derived property to transform the text into a number.  We collect some sentiment data via Intercom and tag those responses as ridiculously long strings. "survey responded - program name - channel - question name - response value - survey id" . Through the Intercom < Amplitude integration, this data gets ingested as an event property. Sure you can use glob match conditions to parse out the response values, but you can’t perform calculations on strings.By building a derived property in reference to this event property, we are able to  extract portions of the string response values, such as “moderate” or “very satisfied” and transform these values into meaningful integers, such as a score of “3” or “5”, respectively, in a 1-5pt scale This enables us to perform

0
JennRu
Community Manager
1 year ago

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