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Product Personalization and Audience Segmentation

Ask questions about our self-serve personalization engine for marketing and product teams called Amplitude Audiences.

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Amplitude AdminCommunity Manager

published in Product Personalization and Audience Segmentation

Welcome to the product personalization and audience segmentation forum!

Ask questions about our self-serve personalization engine for marketing and product teams called Amplitude Audiences. This is where you can ask and get feedback on questions such as: ✅ Why am I unable to view Custom Marketo Boolean Field after sync completion?✅ Does personalization work for anonymous users? Helpful resources: ❓Overview of Audiences❓Computations: create new properties❓Predictions: what are Amplitude predictions, build a prediction, using prediction-based cohorts in campaigns❓Recommendations: building a recommendation, using recommendations in personalization campaigns❓Syncs & Integrations to third-party destinations❓Amplitude Academy course: Getting Started with AudiencesStill have questions? Post them here!

Rajat MukatiNew Member

asked in Product Personalization and Audience Segmentation

Create new user property

I am new to Amplitude & can’t figure out a basic thing. I have integrated Amplitude with my website & I have started receiving data.On my website, I wanted to filter our specific user ids, which I know are either my devices or people I know. So I created a new user property “Nickname” & will filter based on whether Nickname is set or not for a user id. The problem is that I’m unable to see this field inside the user’s details page. Where do I find & edit this field for specific users?

Elias HjellestadNew Member

asked in Product Personalization and Audience Segmentation

How can I create a cohort based on webpage domain accessed?

Hello,My company’s web app uses subdomains to separate customer environments, in the following format: xxxxx.yyyyy.com.How can I dynamically create cohorts based on the xxxxx value of a domain, so I can easily track statistics on a per-customer env basis?Best regards,

Anuvind T PNew Member

asked in Product Personalization and Audience Segmentation

Aggregate events over a day for frequency calculation

I want to check how many users streamed a new song in the last 30 days1 user can stream a song multiple times a day, We consider a user as converted if he streamed the song once a day - I want to check how many user where active on this song per day in the last 30 days I want to see how many users streamed the song 1 or 2 or 3 or etc days out of the last 30 daysRight now if I use HLIST or Frequency for the event started song with song_name=<The song I want> This will count a user multiple times if a user streams the song multiple times a day, the frequency of the output can be >30 even if I am looking at only 30 days data. I want to aggregate that into a daily level. Essentially daily activation aggregate for this song, and frequency distribution of this daily activation Let me know if you want more clarification here. Example chart: https://app.amplitude.com/analytics/demo/chart/new/7m3ja4li

Shubham PatelHelpful Hero

asked in Product Personalization and Audience Segmentation

Average of ROLLWIN for a specific duration

I want to highlight the MAU for last week. Now, currently I do it by checking the MAU for the period of last 30 days, with the offset of 7 days. So it basically tells me the rolling average MAU for the day that was 7 days ago.What I want here is that I want the ROLLWIN for each of the 7 days of last week - and an average of that (Sum of ROLLWIN for 7 days / 7). This will essentially give me a single number which kind of covers all the 7 days in a single metric. Is there a way to solve it that way?This is needed as I want to compare MAU performance of last week and last to last week. Hope I was able to explain the situation.

Shubham PatelHelpful Hero

asked in Product Personalization and Audience Segmentation

Textbox with a single number calculated LIVE from the data source

I have been creating singular text boxes in Looker Studio using BQ data. This data is updated live with the BQ data and has specific date ranges set on it, for eg: last week or last to last week date range.I want to know how can I create such single data point text boxes with defined time ranges - which will give me a visibility on what my static metric is for any period of time. I will use this to create a dashboard for my team where they can see how any metric has been performing for different periods. Graphs for this type of analysis with multiple data points become too cluttered.

Shubham PatelHelpful Hero

asked in Product Personalization and Audience Segmentation

compare events with common event property

I have two events associated with the same action (with same event properties). I want to compare event counts for the two events compared against the same event property. How to do so? Example: Two events are PN receive and PN click with a common event property PN title. Say one PN has a title “Welcome to my App”. I want to compare PN receive count and PN click count for the property “Welcome to my App”. Now, there are multiple PNs and hence multiple PN titles - I want to compare PN receive vs Click counts across multiple PN titles.

Imoh AmosNew Member

asked in Product Personalization and Audience Segmentation

How can i track where the channels users downloaded my app from?

Hi, We have implemented amplitude to track sign-ups and some activities on our application>We want to know where these users came from to download our app...So we do Google Ads and run some Facebook campaigns. We want to know if a particular user downloaded the app from the Facebook campaign of Google Ads or just an organic user as it will help us in our marketing analysis...Thanks

Matias BoeroNew Member

asked in Product Personalization and Audience Segmentation

Expose confidence interval parameter to create customizable alerts

Current Alert customization options lack flexibility for different use casesHaving the possibility to change confidence intervals on Alerts would be better fit for different use cases.

jeromerufinNew Member

asked in Product Personalization and Audience Segmentation

Not able to filter by custom event properties

We are not able to filter by custom event properties we have defined. Within our account we have an event_property called ‘is_cred’ which basically is a True or False if the event was coming from an internal user. How do we go about doing this?Also, For all the user properties there aren’t any values showing up Can you please advise on each of these cases? Thank you.

Chris MarshallConversationalist

asked in Product Personalization and Audience Segmentation

How to create an event with different states.

So the best way to ask this may be by telling you what i am doing. I want to create on event such as “sign up button clicked” and then i want to have two different states or maybe versions of the this event. That way i can track the event across split tests of my site. So for example say I have a live site and a test site. I have 200 users visit the site and 100 visitors go to the live site and 100 go to test site. 50 people click the “start sign up button” on the live site and 65 click it on the test site. I currently have the event set up like this: export function startedSignup_amplitude() { const eventType = startedSignUp const eventProperties = { type: dev, } amplitude.track(eventType, eventProperties)} my plan was to change the event properties type to either live or test based on which version they are on. but i cant seem to find where the event properties are being tracked at all in amplitude. is there a better way of doing this?

Adam ChesterNovice

asked in Product Personalization and Audience Segmentation

List cohorts API - sorting and pagination?

Hi!Is there any kind of sorting and pagination available for the list cohorts API? (https://www.docs.developers.amplitude.com/analytics/apis/behavioral-cohorts-api/#get-all-cohorts) Obviously the API can’t return the details of an infinite number of cohorts. We appear to be getting 140 back, but this doesn’t include all cohorts for the project. From the documentation it looks like there are no sorting or pagination parameters available. Is that really the case?How are the results from the API ordered? It doesn’t seem to be any of the parameters that might make sense like “createdAt”, “lastMod” or “lastComputed”.

Gabrielle CorreiaNew Member

asked in Product Personalization and Audience Segmentation

List of customers

In the entry report on the platform, were we able to put in this list the customers who did not take the action?

Sandeep MalhotraNew Member

asked in Product Personalization and Audience Segmentation

Identify event not setting user properties on amplitude from react native

I am using ‘@amplitude/analytics-react-native’ library ( Version 1.4.7 ) inside react native mobile app ( Version 0.71 ) and other events like track is working and going to amplitude.But facing issue with identify event to send user properties on amplitude and below is the code that I am using to set user properties on amplitude. Can anyone please help me! import * as amplitude from '@amplitude/analytics-react-native';import { Identify, identify } from '@amplitude/analytics-react-native'; const defaultInstance = amplitude.createInstance();defaultInstance.init('your_amplitude_key'); const identifyObj = new Identify(); identifyObj.set('location', 'LAX')identify(identifyObj);

Shubham PatelHelpful Hero

asked in Product Personalization and Audience Segmentation

Unique Users vs Total Events for any specific click event compared daily

Unique Users vs Total Events for any specific click event compared dailyI have a click event - where I get different counts on Uniques (basically unique users doing that specific activity that day) and Event Totals (Total events for that specific activity that day). I want to draft a side-by-side comparison of the two values (uniques vs event totals) for the event over a period of time distributed daily.I am new to amplitude, and unable to do the same - adding new events and making changes for that just duplicates that change across for all iterations of the event.

PhilNew Member

asked in Product Personalization and Audience Segmentation

Identifying users with a new mobile device

Hey everyone - I’m trying to build a cohort for users that have recently upgraded their mobile phone so that I can message them with steps to keep them in a happy state. For example, I’m looking for users who recently got a shiny new iPhone 15 (or whatever). I’ve tried building a cohort with the “distinct value” for device type. And I’ve also tried building a segment using offsets, but in both cases I’m unable to eliminate the tricky scenario where users have multiple devices that they are going back and forth on (or perhaps multiple users sharing credentials). Appreciate any suggestions / guidance from the experts here!

asked in Product Personalization and Audience Segmentation

Not able to filter by an event properties

Hi :) I can't find an event property called "Benefit_Button_Type" anywhere. We created the same way as the others events that I have, but I cant filter it in data>properties and neither in the dashboards.The strange thing is that I know it exists because I can see it in all the user streams (image). Can you please advise on this case? Thank you.

Natay FekadeNew Member

asked in Product Personalization and Audience Segmentation

Creating chart for an event

Hi amplitude CommunityI love the product and every corner I turn I see a new way I can use the data you provide. It’s a great product.I had one question though. I have a chart I wanted to build and I was wondering if I could get help here.I want to show an hourly data of an event trigger with a 30 day average. To explain more, I have an event A, and I wanted to know what hour it gets triggered with the count on y-axis on a 30 day average. All the x-axis will show is the 24 hour time and we show a bar or line chart showing how many times it got triggered at an hour x

Berezkin AleksandrNew Member

asked in Product Personalization and Audience Segmentation

IP Adderess is empty

Good afternoon everyone! Some events come with an empty "IP Address" value. Because of this, the "Country" property is not defined. What could be causing this behavior?

Sachin DeoNew Member

asked in Product Personalization and Audience Segmentation

GeoIP shows IP address but city and region do not show up. We are using SDK

GeoIP shows IP address but city and region do not show up. We are using SDK. I looked at the community articles and couldn’t come up with any relevant answers. hope to get help here on how do we fix this issue.

Preston ZellerConversationalist

asked in Product Personalization and Audience Segmentation

Cohort: User Who Complete # of Milestone Events

I’m trying to create a cohort of users who: Sign up for a new subscription Don’t complete at least X number of events within Y days of starting their subscriptionI’m currently using the following: Did perform New Subscription any time during last X days AND did not complete “Event example” with count >= 10 times any time during X daysWould this accomplish my goal or is there something else I should try?

MarcossNew Member

asked in Product Personalization and Audience Segmentation

Tracking events for Non registered users (iOS App)

Hello, I have a question about the tracking that I'm doing with Amplitude from my application (iOS app). In our case, we do a tracking for unregistered users (before Login and Register) and a tracking for registered users within the app.In the case of unregistered users we are sending the event with the user (NoRegisterUser) and in the case of registered users with a username that the client has provided. My question is if there is any way to change the name of unregistered users (NoRegisterUser) in the Amplitude tracking website by the user that the customer has provided after registration, in order to have a more complete tracking of users behaviour and see the full cycle.Thanks!

John YatesNew Member

asked in Product Personalization and Audience Segmentation

Understand team activity on dashboards/charts

Is it possible to create a view of how many times and which dashboard/charts a team member is visiting? Let’s say I have a dashboard called “My product dashboard” with 6 charts. Can I understand who in my organization has visited, how many times, and which specific view they have looked at? I think what I’m asking is if Amplitude tracks user views per organization/account and makes those available in some way? Thanks!

SammyNew Member

asked in Product Personalization and Audience Segmentation

User segments from comma separated list does not return correct output?

Hello!The event “Completed org creation” returns 32 event triggers in the Amplitude segmentation chart. I download those user_ids (image 1) and create a comma separated list as stated here in order to create a segment to check those 32 user´s behaviour in other event.However, when I create the segment using the comma separated list of user_ids dowloaded from Amplitude, the “Completed org creation” event suddenly returns 9 instead of 32 event triggers. I am expecting the same number of triggers. I have checked that both graphs show unique users as well as have the same date range. What could be the cause of error here?

jalmoraNew Member

asked in Product Personalization and Audience Segmentation

Week to Date vs Last Week to Date

Hello I want to compare WTD vs Last WTD and have the chart update on Sunday -Saturday Week range.Example Today is (Wed) Nov 15 (currently Sun 11/12, Mon 11/13, Tues 11/14, Wed 11/15 are in this week) and I want to compare WTD from previous week. Example of comparisonSun 11/12 vs Last Sun 11/5 , Mon 11/13 vs Last Mon 11/6, Tues 11/14 vs Last Tues 11/7 , Wed 11/15 vs Last Wed 11/8. The current example only allows me to scan last 7 days and compare vs previous 7 days. But our fiscal week is Sunday-Sat and I want the chart to dynamically always check knowing that Sunday is the first day of the week. I can use the ‘between’ feature to initially select the Sunday as the first day of the week but I want it to do this dynamically every day I open the chart the next day & week

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