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Data Instrumentation

Learn, ask questions, or help others with sending data and extracting data from Amplitude.

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  • 3,972 Replies
1569 Topics
Amplitude Admin
Community Manager
Amplitude AdminCommunity Manager
posted in Data Instrumentation
Missing Web Events due to Ad Blockers and How to Handle It

Hi there Amplitude Community!When using Amplitude Web SDKs, it is possible that some users’ events are not ingested into Amplitude due to ad blockers. Currently, we are not able to estimate the percentage of events that do not get ingested as we do not have the data to support it. While we do not offer official support for circumventing ad-blockers, our Engineering Team has provided a workaround - run a reverse proxy through your own domain. Please note that it is best that this process is done by an Engineer or a Developer as this is a technical workaround.Details on what a proxy service is and how to use it in this setting can be found here:https://www.docs.developers.amplitude.com/analytics/domain-proxy/Hope this helps! ----- please give this post a thumb-up if you find it helpful! This will help us know what content we should publish in the future :) -----Amplitude Team

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Novice
6 months ago
Amplitude Admin
Community Manager
Amplitude AdminCommunity Manager
published in Data Instrumentation
Instrumenting the Duration Event Property

Media customers that are interested in tracking the amount of time users spend on their products would be interested in instrumenting a property that measures the duration between two events. With this property, users can then measure various items such as Average Property Value, Median Property Value, or use the duration values in complex formulas in our Event Segmentation: Formulas chart.  To track duration, you would need to capture the timestamp of a Start Event and timestamp of an End Event, calculate the difference between the two timestamps, and then pass in the duration as an event property for the End Event. In our demo account this End Event is called Played Song, and here is an example chart: https://analytics.amplitude.com/demo/chart/new/snewb09  As an example for Page View events, let's say you have a Start Event = 'Viewed Home Page' and an End Event = 'Clicked Signup'. When the user fires the 'Viewed Home Page' event, you can create a variable in your code called first_ti

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1 year ago
Amplitude Admin
Community Manager
Amplitude AdminCommunity Manager
published in Data Instrumentation
Welcome to the data instrumentation forum!

Learn, ask questions, or help others with sending data and extracting data from Amplitude. This is where you can ask and get feedback on questions such as: ✅ How do I track the first page view?✅ How do I instrument a duration property?✅ How can I ingest events via HTTP API v2?✅ How do I pull a specific event (with all event properties) and export to CSV?✅ What should be the approach to track push notifications?✅  How do I get a list of all active users/events/sessions via the API? Helpful resources: ❓Quick Start Guide: instrumentation pre-work, tracking events and properties, cross-platform and separate platform instrumentation❓Data Taxonomy Playbook: Part I, II, III❓How to organize your team for implementation❓Amplitude Academy course: Instrumenting your Data TaxonomyStill have questions? Post them here! 

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Amplitude Admin
Community Manager
1 year ago
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Minjun LeeNew Member
asked in Data Instrumentation
I want to see all user IDs that have accessed a specific page.

Hi. I was wondering if there is a way to see how many user IDs have accessed a page called, for example, abc.com/a, and it would be nice to see the total number of user IDs.Currently, the way I've tried to look at this is by setting [events] under [segmentation] to abc.com/a lookup events, and [filter by] under [segmentation by] to user ID.  Additionally, I'm a free plan user. Once I did this, nothing was found for the User Id. I'm looking for help.

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M
2 days ago
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Bhushan LalNew Member
asked in Data Instrumentation
Session-replay interation issues

I’m following this guide: https://amplitude.com/docs/session-replay/session-replay-plugin to add feature of session replay along with ampli in a NextJs site.The events are being captured, but session-replay screen shows no data. Here’s the code that I’m using:const sessionReplayTracking = sessionReplayPlugin({sampleRate: 1});ampli.load({ client: { apiKey: process.env.NEXT_PUBLIC_AMPLITUDE_API_KEY}}).promise.then(()=> { ampli.client.add(sessionReplayTracking)})What thing am I missing?

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2 days ago
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Jason BamfordNew Member
asked in Data Instrumentation
Safari on macOS Fails to Load Vue.js Site When Amplitude Browser SDK 2 is Integrated”

We have a Vue.js website that uses Amplitude as a primary analytics tool. Everything works well in general but we have some problems in Safari on MacOS.Once we add Amplitude module into the project, our website doesn't load on Safari. If we remove Amplitude module, it starts loading again.In chrome, it always works well, with&without Amplitude.We are using Browser SDK 2 and we tried both from npm registry(@amplitude/analytics-browser@^2.11.8) and from cdn(v2.10.0) directly. None of them worked for us.We are using Vue.js v3.3.4 with Vite v5.2.8.Can you please help us to figure out what the problem is? 

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2 days ago
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June TanNew Member
asked in Data Instrumentation
How does Amplitude calculate unique user count with "Any Event"?

 Hi Amplitude Community,I am wondering if anyone knows how Amplitude calculates the unique user count with “Any Event”?I tried matching the numbers by writing an SQL query that counts distinct number of Amplitude ID in each period, but the numbers did not match with the ones on the chart below. I want to know the exact criteria / formula by which the unique user count (Any Event) metrics are calculated on Amplitude. Thank you in advance!

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Experienced
3 days ago
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Manuel HannaNew Member
asked in Data Instrumentation
Sync Amplitude cohorts with HubSpot

How to sync amplitude cohorts to hubpsot without losing user properties.In other terms, the current amplitude cohort sync contains all required information, however hubspot is only saving the email. any work arounds to save the remaining properties from amplitude in HubSpot?

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4 days ago
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Allen WangNew Member
asked in Data Instrumentation
Hiring Amplitude expert for my Google-Backed startup

I'm looking to hire an Amplitude expert for my AI consumer startup, which is backed by Google. I'm not sure if this is the right place to post, but I'd love to connect with any potential candidates. This would be a remote role, with both part-time and full-time options available.

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5 days ago
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Alex LiangNew Member
asked in Data Instrumentation
We are on growth plan, but not able to start a feature experimentation, does anyone has any idea?

We are on growth plan, but not able to start a feature experimentation, does anyone has any idea? 

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A
5 days ago
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Experienced
Daniel at JodooExperienced
asked in Data Instrumentation
Unable to send event to Intercom

I’ve successfully connected with Intercom in the “Test Connection” However, when trying to complete the setup, it keeps showing “Failed to update sync. Please try again or contact support.” I confirm that these two events I selected are triggered with User ID and the User ID in Amplitude is identical to Intercom’s  Please help me resolve this issue, thanks!

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Team Member
5 days ago
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Vallis WeekesNew Member
asked in Data Instrumentation
Prevent Sending Ampli events to the Amplitude dashboard directly as we use segment

Hi There We are experiencing this maybe unique or not unique situation, where we do not want to directly send the event to Amplitude directly as we’ve got segment collecting the event and sending it back to Amplitude, which is the preferred flow. At the moment when the user fires an event it is collected twice. Is there any solution for this. We are using the new browser SDK2.Kind Regards Vallis

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5 days ago
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Igor GasskoNew Member
asked in Data Instrumentation
'matches' on 'Element' Error in Amplitude Session Replay Plugin v1.4.0 Causing High Error Volume

I'm encountering numerous errors in the Amplitude Session Replay plugin:Failed to execute 'matches' on 'Element': The provided selector is empty. These errors originate from libs/plugin-session-replay-browser-1.4.0-min.js.Despite this, session replays function correctly, but the volume of these errors is concerning.Has anyone else experienced similar errors with the Session Replay plugin? Are there known causes or solutions for the 'matches' on 'Element' error related to empty selectors?Any insights or recommendations would be greatly appreciated!

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7 days ago
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Experienced
Daniel at JodooExperienced
asked in Data Instrumentation
Setting Group Properties in GTM

Hi everyoneI use GTM as the tool to setup the init and identification tagsI’ve successfully identified the group “Corp ID” but unable to track group properties even if I set through this tag:I asked the AI bot in the help center and it said “Currently, the Amplitude GTM (Google Tag Manager) template does not support the group identify call which is used to set group properties. ”But in the GTM’s doc it clearly includes the “Set” callI noticed that in the Set Group Properties tag, the label for setting is “User” property. Does this mean it actually not support setting up a “Group” property?I hope someone can tell me how do I set up and see the group properties: 

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Experienced
9 days ago
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Wan HikmahNew Member
asked in Data Instrumentation
(none) event has similar amount as the total while there are still breakdown of other UTM sources

Hi Amplitude Community, I noticed in my UTM source breakdown that the total number of users (4,336) matches exactly with the '(none)' category, even though I have other utm_source values like TikTok (214 users), Instagram (189 users), etc. Shouldn't '(none)' only represent direct traffic? Why would it match the total instead of being a subset? Is this a tracking configuration issue or expected behaviour? Would greatly appreciate help, thank you!

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9 days ago
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Przemyslaw MajosNew Member
asked in Data Instrumentation
Custom Page View event + UTMs

Hi there!I'm implementing Amplitude through GTM. I've disabled the autocapture of pageviews from the init tag as I would like to have control over exactly which parameters I’m sending to Amplitude. However, in the init tag, I see a checkbox for 'Track marketing attribution'.1/ If I create a pageview as a custom event and leave 'Track marketing attribution' checked, is there anything that should be included in the custom pageview event regarding UTMs or similar parameters?2/ What is the consequence of unchecking 'Track marketing attribution'? I assume it means it won't track any UTMs or assign the source of traffic based on URL parameters like fbclid, etc. If I want to set this up manually, how should it be done?Thank you!

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dangrainger
Expert
9 days ago
T
Peer Moderator
trevin-bcPeer Moderator
asked in Data Instrumentation
What is the best practices for tracking web pageviews?

By default with the browser SDK, we can get it to track a “Pageview” event which has properties like page_url, page_domain and page_path.I can then query that to our heart’s content but it’s a bit of a pain each time to specify the domain to differentiate between our marketing site and web app (for example).Also, in the event stream seeing “Pageview” just repeated isn’t helpful since it forces us to click on each one to see the page domain and path to even understand the order of their navigation: Even worse, in Amplitude’s “Pathfinder”, a generic Pageview event then looks like this which is not very unhelpful: I’ve seen this older (2014) blog post making a case for not needing a pageview type event, but I think this is naive because an event of viewing a page is just as important in how we attach analysis of user flows as it is to look at an event causing someone to get to that page. It also forgets that some visitors may do a pageview coming from a link from a 3rd party source.  Last

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9 days ago
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heejin jungNew Member
asked in Data Instrumentation
revenue tracking VS Order payment completed EVENT

We will develop with the corresponding properties of “the order payment completion” event. Since “the order payment 5 properties" and the “5 properties of revenue tracking” are the same,should “revenue tracking” be developed redundantly to construct an ‘arppu’ chart?Can I replace the “revenue tracking property” through “the event property of the order payment completion event”? 

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10 days ago
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Manisha ChoudharyNew Member
asked in Data Instrumentation
Error while installing session replay SDK plugin

Hi , I am getting this error while compiling because i installed this using session replay using npm install @amplitude/plugin-session-replay-browser --saveimport * as amplitude from '@amplitude/analytics-browser';2import { sessionReplayPlugin } from '@amplitude/plugin-session-replay-browser';3 4 // Create and Install Session Replay Plugin5const sessionReplayTracking = sessionReplayPlugin();6amplitude.add(sessionReplayTracking);7 8// Your existing initialization logic with Browser SDK9amplitude.init(API_KEY); These are my dependencies   "dependencies": {    "@amplitude/analytics-browser": "^2.1.2",    "@amplitude/plugin-session-replay-browser": "^1.8.2",    "@angular/animations": "~11.1.0",    "@angular/cdk": "^11.2.12",    "@angular/common": "~11.1.0",    "@angular/compiler": "~11.1.0",    "@angular/core": "~11.1.0",    "@angular/forms": "~11.1.0",    "@angular/localize": "~11.1.0",    "@angular/material": "^11.2.12",    "@angular/platform-browser": "~11.1.0",    "@angular/platform-br

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11 days ago
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Conversationalist
Trung VoConversationalist
asked in Data Instrumentation
Multi-tenancy: How to set user properties before tracking events? Alternatives without user property?

Hi everyone, I am working on a multi-tenant application setup where users can access:customer1.example.com for Customer 1's tenant customer2.example.com for Customer 2's tenant And so onIn my code, I have a tenant variable that is sent to Amplitude, as shown below:useEffect(() => { if (!userId || !tenant) { return; } amplitude.init(AMPLITUDE_ID, { userId }); const identifyEvent = new amplitude.Identify(); identifyEvent.setOnce('tenant', tenant); amplitude.identify(identifyEvent);}, [userId, tenant]); I am using @amplitude/analytics-browser version ^2.11.2. This works well for our custom events when triggered (like page load or button clicks) as the tenant property is included.However, we also have Amplitude's autocapture enabled, which captures two initial events on page load that lack the tenant property:[Amplitude] Start Session - missing tenant [Amplitude] Page Viewed - missing tenant Page Load View - includes both tenant and userId See the screenshot for more detailWhen

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Conversationalist
11 days ago
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Onur_MCGNew Member
asked in Data Instrumentation
Measuring stickiness without getting limited on the calendar month - instead based on the rolling days after sign-up

Hi,I want to use stickiness analysis to improve our onboarding flow and to test ideas.For that reason, we want to check stickiness trying to answer the following question: “how many times of users visit the platform within the 14 days after their sign-up date, who signed up in September”. It is easy to filter who signed up on specific month, i.e, September in this example, through adding event condition.Yet, the results are coming based on the specific month’s performance, which causes problems. For instance;If users who join on the last day of the September, users have only have that single day to engage with the platform within that month. Therefore, their stickiness for that month would be limited to one day, as they wouldn't have any opportunity to return on additional days within the same calendar month.This limitation is inherent in using a monthly stickiness chart. Stickiness charts measure how many unique days within a specific period (e.g., a month) a user performed an event,

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O
12 days ago
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ingabNew Member
asked in Data Instrumentation
Export to BigQuery

Hi, is recurring syncs of Amplitude event data to BigQuery through the Amplitude UI paid? Is it only available for paid customers (on which plans)? I’ve seen related topics but the information in them is inconsistent and I don't know which one is valid.

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I
12 days ago
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GauchoNew Member
asked in Data Instrumentation
Wordpress - Logged in user as UserID

Hello, I am using the wordpress plugin but need to add more user instrumentation. Is there a good source to create the header code to accomplish the following?Map Wordpress user email to Amplitude UserID Map User First name to Amplitude User Property Map User Last  name to Amplitude User Property Map Wordpress User Meta value “Company” to Amplitude User Property CompanyI’d like to start with this, and perhaps upgrade Amplitude and use “Company” as a group ID to aggregate activity.

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12 days ago
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Experienced
Daniel at JodooExperienced
asked in Data Instrumentation
Can't add MailChimp as a source

We were trying out connecting the marketing automation tools and faced some problems.I tried adding MailChimp as a source. After verifying the connection with my admin account on MailChimp, the notification said it was successfully connected. But it was not correctly connected as a source. Instead, it was a destination. I tried a couple of times, but MailChimp always added as a destination.I recorded what I did step by step; please help me add MailChimp as a source.https://www.haolu.com/share/V0WRHE4VAR/8553b6cf3a83843e4d96ba71427460ec

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Team Member
18 days ago
K
Peer Moderator
kornelius
asked in Data Instrumentation
Derived property on array properties

Hei,  How can I create a derived property that evaluates an array event property?I have this clause in my derived property:IF( PROPERTY('array_property', 'event')>10000000, "bigger", "smaller")Will this chek every array element or just the first or the sum? If I segment by the redirved property with total events, will it be applied once per event or per array element?

151
sydney.koh
Team Member
18 days ago

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