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Data Instrumentation

Learn, ask questions, or help others with sending data and extracting data from Amplitude.

  • 1,594 Topics
  • 3,989 Replies
1594 Topics
Amplitude Admin
Community Manager
Amplitude AdminCommunity Manager
posted in Data Instrumentation
Missing Web Events due to Ad Blockers and How to Handle It

Hi there Amplitude Community!When using Amplitude Web SDKs, it is possible that some users’ events are not ingested into Amplitude due to ad blockers. Currently, we are not able to estimate the percentage of events that do not get ingested as we do not have the data to support it. While we do not offer official support for circumventing ad-blockers, our Engineering Team has provided a workaround - run a reverse proxy through your own domain. Please note that it is best that this process is done by an Engineer or a Developer as this is a technical workaround.Details on what a proxy service is and how to use it in this setting can be found here:https://www.docs.developers.amplitude.com/analytics/domain-proxy/Hope this helps! ----- please give this post a thumb-up if you find it helpful! This will help us know what content we should publish in the future :) -----Amplitude Team

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Novice
7 months ago
Amplitude Admin
Community Manager
Amplitude AdminCommunity Manager
published in Data Instrumentation
Instrumenting the Duration Event Property

Media customers that are interested in tracking the amount of time users spend on their products would be interested in instrumenting a property that measures the duration between two events. With this property, users can then measure various items such as Average Property Value, Median Property Value, or use the duration values in complex formulas in our Event Segmentation: Formulas chart.  To track duration, you would need to capture the timestamp of a Start Event and timestamp of an End Event, calculate the difference between the two timestamps, and then pass in the duration as an event property for the End Event. In our demo account this End Event is called Played Song, and here is an example chart: https://analytics.amplitude.com/demo/chart/new/snewb09  As an example for Page View events, let's say you have a Start Event = 'Viewed Home Page' and an End Event = 'Clicked Signup'. When the user fires the 'Viewed Home Page' event, you can create a variable in your code called first_ti

94829
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1 year ago
Amplitude Admin
Community Manager
Amplitude AdminCommunity Manager
published in Data Instrumentation
Welcome to the data instrumentation forum!

Learn, ask questions, or help others with sending data and extracting data from Amplitude. This is where you can ask and get feedback on questions such as: ✅ How do I track the first page view?✅ How do I instrument a duration property?✅ How can I ingest events via HTTP API v2?✅ How do I pull a specific event (with all event properties) and export to CSV?✅ What should be the approach to track push notifications?✅  How do I get a list of all active users/events/sessions via the API? Helpful resources: ❓Quick Start Guide: instrumentation pre-work, tracking events and properties, cross-platform and separate platform instrumentation❓Data Taxonomy Playbook: Part I, II, III❓How to organize your team for implementation❓Amplitude Academy course: Instrumenting your Data TaxonomyStill have questions? Post them here! 

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Amplitude Admin
Community Manager
2 years ago
A
Andy Chan WYNew Member
asked in Data Instrumentation
Page title is showing as (none) even though the event is sent

Hello, I’m facing this problem where my Amplitude dashboard still contains empty page titles even though I am seeing the events being sent on the web app. For context, I’m using NextJS. The page title is generated using generateMetadatahttps://nextjs.org/docs/app/api-reference/functions/generate-metadata I am not able to figure out why we are still receiving events with empty page titles. Screenshot of Amplitude Data Table 

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jarren.patao
Community Manager
13 hours ago
lars
Conversationalist
larsConversationalist
asked in Data Instrumentation
Track how a user opened the app (via email or push notification)

Hey, we’re developing an invoice approval solution. We sent multiple reminders to users when they have open approvals:A daily email digest that gets send in the morning when you have open approvals A mobile push notificaiton on every new invoice approval request A mobile push notification where you can be @mentioned An email for @mentions etc.We want to learn how users are coming to our app. Are the notifications working? I think for the emails we can use the referrer parameter. But what about push notifications?

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lars
Conversationalist
1 day ago
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Sreeswathy SNew Member
asked in Data Instrumentation
Revenue event marked as both Verified and Unverified

I am sending Revenue events from my NodeJS backend using the SDK.As per the documentation, all the revenue events from backend should be marked as Unverified.But some of the events are marked as Verified as well. Some events are also getting duplicated with both Verified and Unverified status. How can I make all of the events to come under one category?  

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1 day ago
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Bruxel OliveiraNew Member
asked in Data Instrumentation
Help regarding plan

I’d like to know what would my payment terms looking moving forward after this 1 year free usage? Also, it’s written SCHOLARSHIP GROWTH PLAN EXP. on 14th of February, 2025, this expiration date is correct?

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2 days ago
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Elliot KohNew Member
asked in Data Instrumentation
Anonymous users included in "New Users"?

How do I exclude anonymous users who appear to simply be visiting the page without logging in - from being included in the “New Users” chart?   

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E
7 days ago
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A. HawaryNew Member
asked in Data Instrumentation
Stitching Sessions Across Mobile, Web, and Server-side

Hello everyone,I'm currently trying to figure out how to stitch sessions across sources. Here's the scenario: a user starts a session on our mobile app and is then redirected via an external link to a web flow that also uses our web SDK. I want the web event to be part of the same session that started on the mobile app.Would sending the session ID as a parameter in the redirect link and reusing it to manually set the web session ID accomplish this? Or is there a better way to achieve this? Additionally, some events might be triggered from our backend server using the Amplitude API, which could also set both the user and session IDs.Any suggestions or insights on this would be greatly appreciated!

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sydney.koh
Team Member
7 days ago
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Pedro MogrovejoNew Member
asked in Data Instrumentation
Event explorer and users section, user_id

I`m testing events and I use GTM and event explorer to verified if the events is triggered¡ In the event explorer I can see the event with the user_id but in user I can´t see events for that user_id¡  

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7 days ago
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Conversationalist
Trung VoConversationalist
asked in Data Instrumentation
Multi-tenancy: How to set user properties before tracking events? Alternatives without user property?

Hi everyone, I am working on a multi-tenant application setup where users can access:customer1.example.com for Customer 1's tenant customer2.example.com for Customer 2's tenant And so onIn my code, I have a tenant variable that is sent to Amplitude, as shown below:useEffect(() => { if (!userId || !tenant) { return; } amplitude.init(AMPLITUDE_ID, { userId }); const identifyEvent = new amplitude.Identify(); identifyEvent.setOnce('tenant', tenant); amplitude.identify(identifyEvent);}, [userId, tenant]); I am using @amplitude/analytics-browser version ^2.11.2. This works well for our custom events when triggered (like page load or button clicks) as the tenant property is included.However, we also have Amplitude's autocapture enabled, which captures two initial events on page load that lack the tenant property:[Amplitude] Start Session - missing tenant [Amplitude] Page Viewed - missing tenant Page Load View - includes both tenant and userId See the screenshot for more detailWhen

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Conversationalist
8 days ago
Amplitude Admin
Community Manager
Amplitude AdminCommunity Manager
published in Data Instrumentation
Can you migrate data from Mixpanel to Amplitude?

You can send data from Mixpanel through our backfill process using the Batch API. Some additional instrumentation best practices to remember:  Multi-platform products: Different taxonomy = different projects, same taxonomy = same project If different platforms have same taxonomies, then send to the same project (allows for cross-platform analysis) Create test projects: Have a test project for every production project Instrumentation limits: 2000 event types, 2000 event properties, and 1000 user properties Character limits: 1024 for all values, 10,000 for arrays if using append/ prepend operations Data values: ISO-8601 format (YYYY-MM-DD hh:mm:ss)  Sensitive data: We recommend NOT sending any PII/ non-compliant with privacy regulation data to Amplitude.  Comment here if you hit any roadblocks. The team and your peers are here to help!

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9 days ago
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msftempNew Member
asked in Data Instrumentation
Using GTM Template + Autotrack w/ Segment

Hi, we are currently using the Google Tag Manager Template to autotrack page views, form submits, and clicks on our marketing website. We are using Segment in the product once a user signs up to track various product events. We also have Segment on the website, but it’s not integrated with Amplitude there. I’d like to know how we can ensure that Amplitude’s GTM tag uses the Segment anonymousId, so that we can ensure that both Segment + Amplitude utilize the same anonymousId to ensure proper identity resolution once a user logs in or signs up.

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9 days ago
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Bruxel OliveiraNew Member
asked in Data Instrumentation
Question regarding plan

I’d like to know what would my payment terms looking moving forward after this 1 year free usage? Also, it’s written SCHOLARSHIP GROWTH PLAN EXP. on 14th of February, 2025, this expiration date is correct?

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B
10 days ago
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Hugo PereiraNew Member
asked in Data Instrumentation
Stuck at "Getting started"

I’m stuck at “Getting started”. I’ve implemented the script, but the function keeps on listening and nothing changes:  Any ideas on how to resolve this?

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11 days ago
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Carla CollNew Member
asked in Data Instrumentation
Connecting Supabase to Amplitude

How do I connect Supabase ( where all my usage data and billing data is) to Amplitude? I have not found any helpful guides to do it

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C
14 days ago
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Rick SheldonNew Member
asked in Data Instrumentation
Can we use this tool to track a Go HighLevel user's session?

I have a white label version and would love to understand which parts of the platform they are using mostly.

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R
14 days ago
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morancathyNew Member
asked in Data Instrumentation
Reset Amplitude Session in Backend

Hello! I need to reset the Amplitude session, device ID, and user ID when a user logs out. I'm essentially looking for a way to perform an amplitude.reset() operation on the backend (in Ruby). Is this possible?

171
Jacenda Davis
Team Member
14 days ago
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Paddy AltonNew Member
asked in Data Instrumentation
What's the best way to manage the large number of Transfer Configurations created by the BigQuery integration?

Hi Community,Does anyone who uses the BigQuery integration have the same problem as me? The integration has created literally tens of thousands of transfer configurations over the last year, which has made the GCP BigQuery Data Transfers UI more or less unusable as a result.If so: What do people usually do about this?Is it really necessary for the integration to create a new configuration every hour, or am I missing something?

784
Yuanyuan Zhang
Team Member
16 days ago
I
Ian TonerNew Member
asked in Data Instrumentation
Sending parameters on content vs non content screens

Hi Amplitude team and community,Our team’s React Native-based app serves domestic and international news to users worldwideWe're just getting some basic taxonomy and tracking elements organizedIt's important to us that content screens (a news story, an opinion piece, etc.) send additional parameters and values, like author, publish date, etc.However, we're interested in making sure those content-specific parameters/values (author, publish date, etc.) DO NOT send on non-content pages (like a section front, settings screen or other screen that doesn't have those specifics).Does Amplitude (or do other community members) have any recommendations for or against this practice? And do you recommend any best methods to go about this?

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17 days ago
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Khanh TranNew Member
asked in Data Instrumentation
Revenue(verified) not show for iOS

Hi everyone, we have issue with revenue(verified)with Amplitude-iOS (old sdk)only 2 event [Amplitude]revenue(verified) showed per 400 [Amplitude]revenueafter upgraded to Amplitude-swiftthe [Amplitude]revenue(verified) is not show, (does it only work for production?)we already set the $receipt and $receiptSigwe use SwiftThansk for answers! :)let revenue = Revenue()        revenue.productId = productId        revenue.quantity = quantity        revenue.price = price        revenue.revenueType = type        revenue.revenue = price * Double(quantity)        revenue.properties = property        revenue.setReceipt(receipt: receiptId, receiptSignature: receipt.base64EncodedString())        amplitude.revenue(revenue: revenue)

400
K
21 days ago
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Emanuel PérezNew Member
asked in Data Instrumentation
Error when tracking: v1.7.0 ENOENT (No such file or directory)

Hi! I am intermittently seeing an error using v1.7.0 libcore.io.Linux.openLinux.java, line -2android.system.ErrnoException: open failed: ENOENT (No such file or directory)libcore.io.Linux.open Linux.javalibcore.io.ForwardingOs.open ForwardingOs.java:166libcore.io.BlockGuardOs.open BlockGuardOs.java:254libcore.io.ForwardingOs.open ForwardingOs.java:166android.app.ActivityThread$AndroidOs.open ActivityThread.java:7701libcore.io.IoBridge.open IoBridge.java:478java.io.FileInputStream.<init> FileInputStream.java:160com.amplitude.core.utilities.EventsFileManager.getEventString EventsFileManager.kt:134com.amplitude.android.utilities.AndroidStorage.getEventsString AndroidStorage.kt:67com.amplitude.core.platform.intercept.IdentifyInterceptFileStorageHandler.getTransferIdentifyEvent IdentifyInterceptFileStorageHandler.kt:36com.amplitude.core.platform.intercept.IdentifyInterceptor.getTransferIdentifyEvent IdentifyInterceptor.kt:100com.amplitude.core.platform.intercept.IdentifyInterceptor.tr

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21 days ago
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tmatoNew Member
asked in Data Instrumentation
Offline-first mobile app Autocapture feature

Hello,We're developping an offline-first android app and are considering Amplitude for our Analytics. I saw on the community that the SDK will store up to 1000 events when offline, and the recommended way to bypass this limit is to store the event offline ourselves and to send it to the Batch API or the HTTP API when the app is connected to the internet :  What about the autocapture feature ? I guess there is no way to use this feature when we store the events offline ourselves and that we can only store the events we create manually ? Or is there a way to disable the 1000 events limit in the configuration of the SDK ?

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21 days ago
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Luan TranNew Member
asked in Data Instrumentation
There is no "people" on "USED BY" tab in "Data -> Events"

I have implemented tracking event, I can see “user, email, event” in “Live event” but when I access the “Data → Events” and then select that event, there are no “people” on the “USED BY” tab even the even row shows “36” at count column   

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L
23 days ago
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EvgeniyaNew Member
asked in Data Instrumentation
Cohort with users - no e-mails

hello. I´m trying to set up a cohort where I will see only the users with no e-mail address in their UserID. Is my definition wrong? (still see the users with their e-mails in this cohort) 

603
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Team Member
24 days ago

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