Data Instrumentation

Learn, ask questions, or help others with sending data and extracting data from Amplitude.

  • 1,195 Topics
  • 3,404 Replies

1195 Topics

Amplitude Admin
Team Member
Amplitude AdminTeam Member
published in Data Instrumentation

Welcome to the data instrumentation forum!

Learn, ask questions, or help others with sending data and extracting data from Amplitude. This is where you can ask and get feedback on questions such as: ✅ How do I track the first page view?✅ How do I instrument a duration property?✅ How can I ingest events via HTTP API v2?✅ How do I pull a specific event (with all event properties) and export to CSV?✅ What should be the approach to track push notifications?✅  How do I get a list of all active users/events/sessions via the API? Helpful resources: ❓Quick Start Guide: instrumentation pre-work, tracking events and properties, cross-platform and separate platform instrumentation❓Data Taxonomy Playbook: Part I, II, III❓How to organize your team for implementation❓Amplitude Academy course: Instrumenting your Data TaxonomyStill have questions? Post them here! 

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Amplitude Admin
Team Member
9 months ago
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Derrick ShieldsNew Member
asked in Data Instrumentation

GTM Amplitude Template Not Working

Hello,We’re trying to move away from Custom HTML tags to the Amplitude Analytics Web SDK Template, which should be straight forward however the tags are not firing at all, despite conditions being met. Any ideas on what the issue might be? Custom HTML tags with the exact same rules work just fine, so it must be an issue within the template. There are no console errors.  

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1 hour ago
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Quentin BragardNew Member
asked in Data Instrumentation

Is there a way to know programmatically the event names that are plotted with only a chart URL?

I need to programmatically access the event names that are in a chart that has been made with the UI. I’ve seen that the REST API for existing chart was not giving the event types in the response, is there any workaround to do this? 

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Q
2 hours ago
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Helpful Hero
sysphHelpful Hero
asked in Data Instrumentation

GTM Google Tag configuration settings

Hi there, hope someone can guide me please. how do i set up the configurations parameters of GA4 for Amplitude tag?  Thanks 

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Helpful Hero
2 hours ago
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Conversationalist
sarazConversationalist
posted in Data Instrumentation

Moving event to inactive is having no effect - help please!

Hi everyone!We recently realized that our DAU (active users) numbers were spiking weirdly and figured out it was due to an event we made to related to push notifications.Following amplitude’s advice, we made the event inactive. According to documentation, “When you change an event's activity status from active to inactive, Amplitude will apply that change immediately and retroactively, so you should expect to see changes in your historical data.”However, it’s been several hours and nothing has changed - the event still appears in user paths still show this event and the charts still have the spikes.  I have confirmed the event is truly marked as inactive.When we have made events inactive or blocked in the past, they truly have been “purged” immediately. This time not…Has anyone had this experience? Is there now some sort of time queue that makes such a change to be NOT immediate?  Thanks!!Sara at Pao App

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K
20 hours ago
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Hubert DanilczykNew Member
asked in Data Instrumentation

X Axis parameterization

Hello. I have a problem with X Axis customization in Segmentation Chart. For Retention chart it’s easy to set X Axis values to: Week 0 / 1 / 2 / 3 / 4 etc… For Segmentation Chart i have the X Axis customed by User segmentation (I’ve filtered users by the date of their account creation per weeks like 03-09 July / 10 - 17 July etc… and that is what i have on my X Axis). Is there any chance to custom it per days / weeks / months instead of dates for example? 

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Saish Redkar
Expert
1 day ago
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Daniel PressburgNew Member
asked in Data Instrumentation

React-native SDK doesn't tracked longitude and latitude

After updating the version to amplitude/analytics-react-native": "^1.4.3", geo-meta data stopped coming

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Saish Redkar
Expert
1 day ago
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Elena
asked in Data Instrumentation

Drop filter based on insert_id

Hello,I would like to ask if it’s possible to drop some events based on their insert_id using the drop filters?We are using s3 import to ingest the data with a unique insert_id that we create outside of Amplitude. We then map the insert_id to Amplitude insert_id field in the Additional Properties at the Configure Converter step. We now want to drop some specific events and the only way to identify those events is the insert_id. We’ve tried to use drop filters but the insert_id is not showing in the options of properties.Any ideas would be much appreciated!Thank you!

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Saish Redkar
Expert
1 day ago
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SmarterAppsNew Member
asked in Data Instrumentation

Amplitude Downtime

Environment:We use three parts of the system: web, backend, and frontend.To communicate with amplitude we use amplitude-js/8.18.5 SDK for the web part and the backend and frontend - we use HTTP V2 API.Sometimes we observe an issue with custom user properties that we created on the web part. The web part is only the one part that creates and changes these custom user properties. Neither the backend nor frontend part do not set or changes these properties. Then, we expect that all these user properties should be applied to all other events from other parts of the system. The user_id user property is the same for all events from all the parts of the system. However, we have users who do not have our custom properties applied on the very first part of our system (web). After some amount of events for these users from other parts of the system these custom properties appear again for events. Almost all of the users who faced this issue were on September 19 when we saw a huge degradation acr

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1 day ago
Johnny Andersen
Johnny AndersenNew Member
asked in Data Instrumentation

Can a unique user show up as multiple, when grouped

If I have a simple segmentation, where I look at “Any Active Event”, measured as “Uniques”, and Group Segment by a user property that have changed during the period.E.g. assume I only had 1 single user in my system, and one of the user properties changed during the month (From A to B). Would that single user show up as 1 user with user property A, and another user with user property B, during the same month?Or would my 1 user, only show up, with the last user property.. (B)?

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dangrainger
Super Helper
2 days ago
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zoltanr-jtNew Member
asked in Data Instrumentation

Old default userId still eppearing for users

We have an anomaly in our Amplitude events that users appear with an old userID which was  present in the old version created at the initialisation phase as this:amplitudeInit(amplitudeApiKey, 'Amplitude for admin-tool', { minIdLength: 1 });Later we changed the initialization by removing the  “Amplitude for admin-tool” string and set the userId to `undefined`  for default and also used the setUserId method after login to set the actual user id.amplitudeInit(amplitudeApiKey, undefined, { minIdLength: 1 }); The problem is that we are still getting events occasionally with the userId of “Amplitude for admin-tool” string. We would like to stop their browser from sending this outdated ID and associate these users to have their actual userID set by setUserId or simply. 

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Z
2 days ago
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Alex ShchehliukNew Member
asked in Data Instrumentation

Get 400 error using GTM

Hi there!I have set up event tracking using GTM Amplitude Analytics Browser SDK for my DEV environment. And it works well.But then i imported all tags to another GTM container which is connected to my PREPROD environment. And i set up the correct API key for the project. But i don’t get events in the User look-up. In the ingestion debugger, i see 400 errors, but tracking tags work well - i see correct events in the Amplitude Chrome extension. What is the reason? Why do i get 400 errors? 

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Well-Versed
4 days ago
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Josselin MilonNew Member
asked in Data Instrumentation

Unique event VS Total events when using a filter

Hi everyone, I think I understand the difference between total events and unique events, but I’m wondering how it’s handled if I use filter on these events. Let’s take an example with a “form submitted” event than has a type property (demo or free trial). If I look for unique event “form submitted”, all visitors who submitted a form would be displayed once. Some of them might have submitted a free trial, some others a demo and some both. Now let’s say I want to filter this by demo. I’m concerned I might miss some visitors, for instance the ones who first submitted a free trial, and then a demo, as they indeed already have a form submit event. All in all, I’m wondering how the filters are impacting unique VS Total events. I’m not sure my description is very clear but let me know if you have questions. Many thanks, Joss 

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7 days ago
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Ali BNew Member
asked in Data Instrumentation

Not able to set custom user properties with "Identify"

Hi there,We’re running into issues on what should be a pretty basic task of creating a new user property. We use the `set` method of the `Identify` call to create and set a new user property, but the property won’t show up on the user’s profile in Amplitude, even after triggering followup events. We’re able to update an existing default user property’s value (e.g.: “Language”), but can’t create a new user property. We even tried creating the user property in the “Data” tab first, but can’t update that either. Code sample included below, followed by the logs output. We’re on the free plan, using the React Native SDK, version 1.1.6.  Code snippet used for setting new user property Logs from the attempt to set the user property 

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A
7 days ago
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Alex SaifullinNew Member
asked in Data Instrumentation

Attribution user properties disappear from the user profile

I had users utm_properties as their attribution properties.I have set them up with the latest Browser SDK 2.0After some events these properties disappear from the user properties completely for certain users, I will not find any utm_source, utm_campaign in the list of properties for a specific user, but the user HAD it before.For example, I saw the user came from p-max_… campaign, but now the user is not filtered under this condition and has no utm_campaign. After Payment Integration Succeeded event there is not utm_properties for this user.Where do I have it wrong?

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8 days ago
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NikNew Member
asked in Data Instrumentation

Duplicate events ingested

For the past couple of months, I've noticed duplicate events being ingested, which are visible on my Amplitude dashboard. These duplicates appear about once every several thousand events and have the exact same timestamp down to the millisecond. I don't believe I'm sending duplicates, and even if I were, the timestamps would likely differ.Does anyone have any insights into what might be the issue? I'm still using the https://api.amplitude.com/httpapi endpoint. Is this a known problem with the older endpoint compared to the new HTTP 2 API?

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8 days ago
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Yunhun JangNew Member
asked in Data Instrumentation

Data is not being collected

We’ve integrated Amplitude on our product. We tested it works well, but since last night (Asia/Seoul 9/19 02:30 AM) no events are displayed on the amplitude dashboard. We’ve checked we are sending event data to the amplitude through developer mode on chrome. Why this is happening?

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Y
8 days ago
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Seunghyun LimNew Member
asked in Data Instrumentation

UserActivity Request limit

 Hello, everyone!I have a question about request limits of User activity API.I refered this API document page(https://www.docs.developers.amplitude.com/analytics/apis/dashboard-rest-api/#user-activity). There is a request limit keyword in documentation but i couldn’t search it.So, anyone share `useractivity` API request limit? 

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8 days ago
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Anant JainNew Member
asked in Data Instrumentation

Getting status code 0 while using Node SDK

I am getting this error “Unexpected error occurred” while tracking event, or while setting user property(in some cases only).I am using Node SDK, and i am getting status code 0 in some of the cases.What does that mean?

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A
9 days ago
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Sherry LiaoNew Member
asked in Data Instrumentation

Amplitude data qps limitation (per second) for streaming web/app event data

Hi!We have been using Amplitude for a while and would like to know if there is any throughput (qps) data limitation per second for streaming data. We know there is data limitation for sending / importing data from 3rd party. Would like to understand if there are any hard limitation of web / app streaming event data per user per second in Amplitude, so that we can better design our usage.  Thanks! 

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9 days ago
Maxim
Helpful Hero
MaximHelpful Hero
asked in Data Instrumentation

Event isn't displayed

Hello! I add new event in Amplitude and don’t see them in “event segmentation”, but I see them in “user look up”. Could you help me?

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10 days ago
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Ilia KhutorianNew Member
asked in Data Instrumentation

Event does not populate

Hello! We added new server side event in Amplitude and don’t see it in “event segmentation” or any other visualization, but see it in user look-up. I have searched all the topics here with the same issue and the answers did not help. We added event more than week ago, transitioned it from “unexpected” to “live” but it still does not populate in reports. Could you please suggest what is the possible issue here?

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11 days ago
Oleksii Fomazov
Oleksii FomazovNew Member
asked in Data Instrumentation

How to disable sending events to Amplitude, but continue using Segment via the destination plugin?

Hey everyone, in our project we use Ampli Wrapper and Amplitude Browser SDK v1.Our flow: Tracking plan → Ampli → Segment → Amplitude Data. We have successfully written and connected the destination plugin and sent the event to Segment (Library: segment). But the problem is, we still have duplicated events in the Amplitude (Library: amplitude-ts/1.12.0). How to disable these extra events? `optOut: true` is not an option. Thanks in advance for the help!

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Oleksii Fomazov
11 days ago
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skasibatla_usserviceanimalsNew Member
asked in Data Instrumentation

Merging Users overwrites initial_utms

Hi, My company has run into the same problem that was described here, here and here. When users are merged, we’d like any user property that starts with ‘initial_’ to not be overwritten. Can we enable the backend configuration change that was mentioned for our org as well?Also, you may want to consider exposing this as a setting so that clients can handle this on their own!Thanks,Saketh KasibatlaUS Service Animals

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Esther Trapadoux
Community Manager
11 days ago
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Peer Moderator
trevin-bcPeer Moderator
asked in Data Instrumentation

Where can I get information about this new auto tracking feature?

It seems like Amplitude is working on auto click tracking based on Amplitude SDK 2.3.0 release It mentions this issue:https://github.com/amplitude/Amplitude-TypeScript/pull/529which mentions a bookmarket that links to this auto tracking plugin:https://www.npmjs.com/package/@amplitude/plugin-auto-tracking-browser However I can’t find any infomration on this. We implemented our own click tracking, which was a ton of work and ongoing is a bunch of work to maintain as we add new interactions.I’m curious to learn more about this native solution via plugin.  We were Heap customers before that did auto click tracking and it was great, but there were lots of gotchas in terms of how it collected data on what was clicked. For example, in an SPA without unique IDs on every element it didn’t do as well. So i’m interested in learning more about how this works with amplitude, how to give feedback and what the limitations are.

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Peer Moderator
11 days ago

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