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3124 Topics
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Asoka WotuloNew Member
asked in Data Instrumentation
How to remove user properties that have "$set" and "$setOnce" prefix

I have an issue where some UTM parameters have the prefixes "$set" or "$set_once".I discussed with the team at Segment, which we’re are using to send the events, and they’ve since fixed the issue on their end.However, the issue is still there on Amplitude's side. One suggestion the Segment team had was to remove the affected UTM parameters so that future events will be recorded properly.How can I remove these UTM parameters? or is there a better approach to solving this?

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Saish Redkar
Expert
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Novice
shani cohenNovice
asked in Data Instrumentation
Funnel analysis not working as expected

hello, I have a problem with a funnel im building, I am missing data there and would like you help with what am I  doing wrong with the funnel configuration:this is my funnel configuration and the resultbut when I  am looking at a specific user journey:I would expect this user to complete the whole funnel, but as you can see there aren't any users who completed the funnel.  I would appreciate your help   

2251
Saish Redkar
Expert
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Muskan PaliwalNew Member
asked in Data Instrumentation
Not seeing data from bigquery

Hi, I have added all the BigQuery tables as sources into Amplitude. I can see events being ingested from Bigquery as well under the ingested events but I can’t see the events in `Events` section?While there is not ingestion error and even if there is one, I can see 7 out of 10 events being ingested, but no Events found on the graph shown for last 7days neither under the Events section.The screenshot: 

4387
Saish Redkar
Expert
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Helpful Hero
Aman KediaHelpful Hero
asked in Data Instrumentation
Big Query ingestion issue

Hi, We recently integrated Amplitude in our app. We have a lot of older events data which we also wanted to ingest so as to avoid a cold start. We linked out big query and after running the query we got a success feedback and no errors. However, we can’t see any events in our dashboard. Why might this be happening and how do we fix this? 

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Helpful Hero
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ImpendingNew Member
asked in  Building and Sharing Your Analysis
Events per user

I am trying to find how many times a particular event has been fired by a user. By user – the average user, the median, top 5 percentile for that event (to find the power user for that feature/event). How can I solve this? The objective is to find how much success that event has received.

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Saish Redkar
Expert
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WebWaveNew Member
asked in Data Instrumentation
How to create new userProperty based on existing properties?

Let’s say I’ve got two user properties for my user. Those are “Gender” and “Age”. Both of those properties are created the moment a user is created with an event “Init”. Lets say, that right now I want to create another userPropery based on those two events. That will be targetGroup and the value is based on Gender and Age. If Gender = male and Age is more than 20 and less than 30 than targetGroup = true. Oherwise it’s false. And if gender = female and Age is more than 20 and less than 40 than targetGroup = true. Otherwise, it’s false.Is this possible with Amplitude? How to do that?

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Saish Redkar
Expert
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Novice
Gian PennacchiNovice
asked in  Building and Sharing Your Analysis
Create funnel analysis by device-id

Hi there!Is it possible to use the device id to create funnel analysis?In our use case, a first customer fires some events then a second customer logs in to the same device. This is being done on mobile (android and iOS)We would love to be able to understand the funnel of this flow but were only able to aggregate/analyze grouping by user-id.Is it possible to do this analysis over the device-id?Thanks

3828
jarren.patao
Community Manager
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dallasmcNew Member
asked in Data Instrumentation
Connecting to Shopify

Hi team,Trying to connect to Amplitude via the app in Shopify.The setup doc shows you can choose Shopify but it can’t be chosen as a 3rd Party Tool in the Project.Which SDK/API details should be used instead?

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sminNew Member
asked in  Building and Sharing Your Analysis
Cart Analysis Limitation

Hi Colleagues,I am trying to make divided each items from aggregated cart array.So I am using Cart Analysis.BTW, There would be a limitation of length of 1 cart item.Actually there are some properties cart item can have, if it exists, where can I find a reference for it?Or do you know workaround or some points those I am missing?Best regards.

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Taewoong SeoNew Member
asked in Data Instrumentation
Where can I see events collected from BigQuery?

Hi!Our team created a BigQuery source and set it as an Event data (filled in mandatory props like device_id, user_id, event_type etc.), but I’m not sure where to find where to actually see the event log! So far, we’ve set SQL query (and it works), set Type of Data as ‘Event’, and set Type of Import as ‘Time Based’. However, there are zero events that are ingested (0 delivered total) although I do see a log of JSON GZ files being successfully sent. After setting up the source as explained above, is there additional step we need to do in order to actually start cumulating the event log?  Once that’s set up, where would I be able to view the log on Amplitude?   If I can see it as a regular Event, is the event_type we set in the query structure going to be the name of the event?  Thank you for your help in advance!  

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eddie.gaona
Team Member
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Ankit Navinkumar JainNew Member
asked in Product Personalization and Audience Segmentation
Which all paraments can I use to capture city information. like I want to groupby by cities to find my orders at a city level. Any alternative to IP based city.

I am unable to use city based data as Max mind shows its accuracy s very low in India, any other alternative for City metric.

2171
Saish Redkar
Expert
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Derek BoylanNew Member
asked in  Building and Sharing Your Analysis
Error in Data: Sorry about that! Something went wrong.

My teammates and I are having difficulties viewing the “Data” tab in amplitude. All other pages function just fine to my knowledge.I ran through the steps in this post to try and fix the issue to no avail:https://community.amplitude.com/data%2Dinstrumentation%2D57/amplitude%2Dnot%2Dworking%2Dfor%2Dmultiple%2Ddays%2Dhow%2Dto%2Dsolve%2Dit%2D830I have tried in both chrome Version 114.0.5735.198 (Official Build) (64-bit) incognito and Firefox 115.0.1 (64-bit) in a private window. I’m running on the following OS:osInfo.archx64osInfo.codenameJammy JellyfishosInfo.distroUbuntuosInfo.kernel5.19.0-46-genericosInfo.platformlinuxosInfo.release22.04.2 LTSWe are currently signed up for the free tier of amplitude, I’m not sure if the data view has been disabled for that tier recently or something.If I open up the browser console, I see a bunch of 429 errors and associated warnings saying I’m being rate-limited when I try to access the data tab, in addition to some regex malformed errors (which I ass

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Gudmundur Gardar ArnasonNew Member
asked in Data Instrumentation
Multiple device ids on amplitude. One device on our server. Mobile application.

I am looking into users that are having multiple device ids on amplitude (in some cases over 70 different device ids). These users all have only 1 device according to our server and database.I read that this can be caused by users exploring in incognito mode. But we have a mobile app, and I don’t think it is possible to open a mobile application in incognito mode.This happens on both iOS and Android operating systems. Are there usage patterns that are known to cause this unusual behaviour?

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Ankit Navinkumar JainNew Member
asked in Product Personalization and Audience Segmentation
City name not mapped correctly.

I am using any active events to identify the traffic, and a city metric for group by condition to track city wise traffic.but numbers doesn’t seem to be correct as anonymous city names are getting captured,any alternative for this. 

2642
JennRu
Community Manager
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alfredoNew Member
asked in  Building and Sharing Your Analysis
how to calculate Active Purchase user per month

"I want to calculate the number of active purchasing users in Amplitude. The concept is similar to Monthly Active Users (MAU). Specifically, I define active purchasing users as unique users who have made at least one purchase within a given period.For example, assuming the average churn cycle is three months, users who haven't made a purchase within the past three months starting from the selected month would be classified as churned.If we take the date range from January 2022 to December 2022, the idea is to count the number of unique users who made a purchase within the most recent three months for each month.Could you provide ideas on how to achieve this using Amplitude's 'add rolling' and 'add offset' features?"Please note that the translation provided is based on the context you provided. Feel free to make any adjustments if necessary. i am not sure it correct or not.. 

2751
Saish Redkar
Expert
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Georges LegentilNew Member
asked in Data Instrumentation
Just the sum of a user property

Hello, I am new to Amplitude and I want to get the maximum from it.I have a simple scenario where I define some basic user property.For a number property, is there a simple way to get the sum of this property for all users.Let’s say:User 1: user_property = 1User 2: user_property = 3Display the total user_property=4Thank you!

3634
Saish Redkar
Expert
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Shivani1999New Member
asked in  Building and Sharing Your Analysis
How to track the start and end of a user session

How to configure my app such that when a user session starts or ends an event is sent or recorded. Right now, I have initialized my aplitude using amplitude.getInstance().init().

6271
Saish Redkar
Expert
Anthony
Peer Moderator
AnthonyPeer Moderator
posted in  Building and Sharing Your Analysis
Recently added charts missing from dashboard

Possible Bug: I added 4 charts to a dashboard, then went back to the dashboard on the other tab and refreshed the dashboard page and only 1 of the charts was there, so I have the find the charts and add them to the dashboard again. It could be one of a few things: • Either I close the “chart saved” browser tab too fast after it says “added”• I’m resaving saving the old view of the dashboard content on the old tab, purging the recently added charts on accident.• [Other] It’s happened on three separate days over the past few weeks, but I can’t reproduce it, so I’ll just leave this here in case others are noticing it or someone knows what I’m doing to cause it. 

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Anthony
Peer Moderator
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heyseyiNew Member
asked in Data Instrumentation
user does not appear in segmentation

I have a new user that was previously anonymous but signed in as was assigned a user id. If I create a New User chart, I see the user from the user stream, navigate to the user lookup page.However, when I create an Any Event segmentation chart that should include the user based on a recognized (logged in) user property, the user does not appear in the segmentation change for Any Event.Looking at the user in User Lookup i see the user property I’m attempting to segment on, however, when looking at the individual events in the stream or on the User Lookup page, none of the events contains the user property even it shows up under “… See all other user properties” Some additional information that may or may not be relevantThe user triggered 10 events within a 6 second timeframe. 8 of those events were anonymous. 

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Katja WittfothNew Member
asked in Data Instrumentation
Snowflake Data not correctly displayed in funnel visualization

Hi we synced the event data from Snowflake and via the user-look up I can see the events. But when I create a funnel chart for some reason, some users who do have let’s say onboarded event are shown as dropped on this step. Any idea why it would be the case?The events are synced as time based on created_at column as follows: SELECT event_type as "event_type", user_id as "user_id", time as "time", event_properties as "event_properties", user_properties as "user_properties", created_at as "created_at"FROM SILO.ANALYTICS.amplitude_capital_funnel 

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Saish Redkar
Expert
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Lucas AntunesNew Member
asked in Data Instrumentation
Help me understand the retention chart

I don’t understand this retention chart. To me, it doesn’t make sense that it could grow at the end like that, it should only decrease over time, no? Because if a retention at say week 14 of 35% means “35% of the users performed an event at or after 14 weeks since signing up”, then every week before week 14 must have a retention of at or above 35%.  

2641
Saish Redkar
Expert
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ChristianSNew Member
asked in Data Instrumentation
Amplitude Event Explorer Chrome Plugin v1.0.1

Hello,we’re using a Domain Proxy setup (as described here).The “Amplitude Event Explorer” Chrome plugin (v0.3.6 at the time of implementation) wasn’t working, but I could fix it easily by adding our domains to a list in `background.bundle.js`.With the new version of the plugin, I couldn’t easily fix it.Is there “official” support for a Domain Proxy setup built-in the plugin? Is the source code available? (Couldn’t find any obvious repo in you github repo list) Any else hints for an easy workaround?RegardsChristian

3233
eddie.gaona
Team Member
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bhillNew Member
asked in Data Planning and Governance
Sync labels and values across projects?

Our Amplitude setup consists of a number of projects all managed by their own dev teams in accordance to their own codebases. Since each dev team managed their own implementation of amplitude, the event labels and values are all over the place despite pulling similar data. We’re working with the snowflake connector to get all the data collected by each project into a data warehouse so we want to make everything uniform for ease of reporting. Does anyone have a recommendation for syncing up the labels and values across projects?  Best I can tell, the only way to do so is have each team go in and correct their own custom properties to match an agreed upon designation for each.  Hoping there might be an easier solution.

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sdio0002New Member
asked in Data Planning and Governance
Is there a way to bulk move events

I’m new to using Amplitude and I’m currently creating event properties in Amplitude. Accidently there’s 32 event properties created in the wrong project, is there a way I can bulk move these events to the right project?

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Ana SuarezNew Member
asked in Data Instrumentation
how can I create an analysis that will notify me when a certain number of times that event has been reached by users?

I want a success bar to be created when the event is performed a specific number of times by the users.

4261
Saish Redkar
Expert

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