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Using Amplitude

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Amplitude AdminCommunity Manager

published in Data Instrumentation

Can you migrate data from Mixpanel to Amplitude?

You can send data from Mixpanel through our backfill process using the Batch API. Some additional instrumentation best practices to remember: Multi-platform products: Different taxonomy = different projects, same taxonomy = same project If different platforms have same taxonomies, then send to the same project (allows for cross-platform analysis) Create test projects: Have a test project for every production project Instrumentation limits: 2000 event types, 2000 event properties, and 1000 user properties Character limits: 1024 for all values, 10,000 for arrays if using append/ prepend operations Data values: ISO-8601 format (YYYY-MM-DD hh:mm:ss) Sensitive data: We recommend NOT sending any PII/ non-compliant with privacy regulation data to Amplitude. Comment here if you hit any roadblocks. The team and your peers are here to help!

3510

1 year ago

Amplitude AdminCommunity Manager

published in Data Instrumentation

When should you set the user ID if your product, app, or website has no registration flow?

As a general rule, the user ID should be set for registered users. This reconciliation happens when a user logs in or signs up. If you don’t have a registration feature, what you can do is track the device ID so that Amplitude can track the unique customer profile on the device ID. Note that a unique device ID can be generated if they’re using different devices or if they go to an incognito browser (because it’s tracking a different cookie.) In summary, if your product doesn’t have a registration flow, you can create a device ID, and Amplitude can create different user profiles based on that device ID. If you opt to not set a user ID because you don’t have registration funnels in your product and if you are using one of our SDKs, then Amplitude will generate a device ID that will ultimately populate our Amplitude ID. In this instance, every new device will be associated to a new user profile. If a registration flow is available and if we receive user IDs, then we’re able to reconcile m

2630

1 year ago

Amplitude AdminCommunity Manager

published in Data Planning and Governance

Will subsequent calls override the property if you set a new user ID?

Generally, subsequent calls override the property if you set a new value. With user IDs specifically, the platform operates a little differently. Once a user ID is set the same one should be set for subsequent events. You should not be setting individual user IDs for users because, ultimately, you will be creating new unique users. If you decide to populate the user IDs yourself, it should stick, but this is not a best practice. For a user property (that refers to specific attributes), once you set those properties in Amplitude, they will persist for the next set of events until you set a new value. And so those new values will override that last set value from the last call.An Amplitude differentiator is that we keep the historical values of every user property, so that when you query in the past, we are able to return the value the user property had at that point in time.For helpful definitions of the following terms, refer to our glossary here. User property Event property User

1690

1 year ago

Amplitude AdminCommunity Manager

published in Data Instrumentation

How do you check if a user ID has been set?

Using the top navigation bar, click the feature ‘User Look-Up.’ This is where you can get a live stream of events tracked in the last 24h. Select a specific user, and you’ll see the user profile, user ID, amplitude ID, and all the device IDs that Amplitude has seen, including other information (i.e.: demographics, SDKs, when we first saw the user, live event stream, etc.) If you see a User ID, it's because it has already been set. If the value is null, the User ID has not been set.There’s also a raw version that you can access for debugging purposes by toggling to ‘Raw.Best practices for setting user IDs are available in our Help Center under identify your users, along with instructions to look up event data for individual users.

2790

1 year ago

amzarNew Member

asked in Building and Sharing Your Analysis

How to create a new ticket in JIRA?

Hi All, I have already integrated Amplitude with JIRA. However, I need help finding a button to add a new ticket in Amplitude. https://help.amplitude.com/hc/en-us/articles/6816905540251-Integrate-Jira-with-Amplitude-Data#create-a-jira-issue-in-amplitude-data I am referencing the above documentation and am stuck at item 3.

1 year ago

alex.hoTeam Member

published in Data Instrumentation

Recap of our March Implementation Office Hour 🛠️

Thank you for joining the office hour today! Here’s the link to our demo instance, where you can put what you learned to the test using AmpliTunes data. We’re working on answers to your questions and will post them to our Community in the coming weeks. Here are a few highlights: How do user properties apply to an event? How do you keep your product data in the EU? What are your options if you mostly deal with anonymous users? Can Amplitude track marketing attribution? How do you import events from an existing database? How do you set GDPR-compliant user IDs? Do you need to send a time-stamp with Amplitude events? How can you break down your users by age? How do you test that Amplitude is set up correctly on our website? What do PLG leaders typically connect Amplitude to? When should you use “Array” vs. “Enum” as a property type in your Tracking Plan? Can you embed dashboards into another web app? Can you share dashboards with an external viewer but not give them

1390

1 year ago

m.aliNew Member

asked in Building and Sharing Your Analysis

trevin-bcPeer Moderator

asked in Building and Sharing Your Analysis

How to create conversion from Event A to Event B, grouped by whether or not they did Event C?

I’m looking to create a conversion funnel say going from Event A to Event B, but I want to group the users by whether or not they did Event C. I can obviously do this by creating 2 different conversion funnel charts then comparing them, but it’s easiest within the same chart. Can someone give me an example of how to accomplish this? (preferably a screenshot). I’ve tried in the Chart builder but can’t seem to do this.

1 year ago

maayanNew Member

asked in Building and Sharing Your Analysis

Amplitude Experiment: Absolute Value vs Total Conversions

I’m looking at an “Experiment Results” chart for Amplitude Experiment and am noticing slightly different values for each variant for “Total Conversion” (next to the bar graph) and “Absolute Value” (in the metrics table). Can someone help me understand the difference between the two? I’d like to know which is more reliable to use for experiment results. Thanks!

1 year ago

Igor MarkovicNew Member

asked in Data Instrumentation

Can Amplitude handle complex queries as data source?

Over the last couple of days I run a handful of test when creating a data source connection from Snowflake.Amongst them, a trial to have a “complex” query. In my case, this is a WITH query with a handful of CTEs, some of them with WHERE clauses, other with JOINs.Interestingly, the query passed the test, but now the ingestion seems to be going nowhere.Admittedly, we are talking about ~5M rows, that might play a role, but it has now been more than three hours since I defined the data source. Also worth mentioning, I see no Ingestion jobs listed at all.A few days ago I did a test connection over a dataset of about ~1M rows and it had completed it in no time, and by a couple minutes I could see multiple ingestion jobs running.Hence the doubt that maybe Amplitude doesn’t like this type of queries.Also, since this is meant to be a time-based sync, and I guess it’s fair to assume that the queries are being templated with something akin to Jinja post first ingestion to add the WHERE timestamp

1 year ago

anakaiserNew Member

asked in Product Personalization and Audience Segmentation

Communication between Segment and Amplitude.

We have sent a property called "is_customer" to Segment, which can have a value of "true" or "false". However, some customers receive a value of "none" for this property. These same customers have the property correctly defined in the Mixpanel platform. We suspect that there may be an issue with communication between Segment and Amplitude. What can we do?

1 year ago

edwinsevlarajNew Member

asked in Data Instrumentation

How do you track custom url parameters through Amplitude?

We wish to track our own custom parameters.For example:In the case of a user entering the website for the first time through this url “test.com/home?utm_source=foo&ad_id=bar” Amplitude would capture utm_source, which is “foo”, as his initial_utm_source. But wouldn’t capture ad_id=bar at all. How can we setup Amplitude in a way that ad_id gets captured as well as initial_ad_id gets set.

1 year ago

Muneeb AhmadNew Member

asked in Building and Sharing Your Analysis

Country filter is not working properly

I am writing to ask about an issue. Basically we are trying to create a funnel to filter out some users, we are adding country filter to exclude some users of a specific region. But the users from that specific region is also showing up in the results. This is a critical issue setting our work back need a quick resolution on this.

1 year ago

kantaNew Member

asked in Building and Sharing Your Analysis

API Error: 403 Forbidden When Exporting Data

When exporting data with the Export API through Python requests, I receive a 403 Forbidden error. The API key and secret are correct, and encoded correctly, since when they were incorrect, I received a 401 error that has since resolved.I am also on the US data center, but I tried both the US and EU centers and received a 403 error for both.I am using the following code, which is the same request as in the documentation:def get_api(): headers = { 'Authorization': 'Basic {REDACTED API KEY}', } params = { 'start': '20220101T00', 'end': '20220127T00', } response = requests.get('https://amplitude.com/api/2/export', params=params, headers=headers) print(response) print("Done!")I have reviewed the following posts with no success.

1 year ago

jkeilsonExperienced

asked in Data Instrumentation

Server Side User Attribute Update show up as users?

Hi, we are making server side updates for users in Amplitude since there is an action that occurs outside of their session (subscription start). Does this get reported as user events? I see events showing up with platform as ‘none’ when looking at all active users based on active events.

1 year ago

Mauricio.CastroConversationalist

posted in Building and Sharing Your Analysis

Not able to apply event property on funnel

Hey! Every time my team deploys a new event I create a table to check if the events are being populated as intended.I did the same for a new flow we started tracking and the properties for the events are there. BUT when I try to apply them in the funnel view, they do not appear (it only shows ~1% of the occasions). What am I doing wrong? I've tried to add the event filter on "grouped by" and on "holding constant", neither work.

1 year ago

dmazzaNew Member

asked in Data Instrumentation

Semantic versioning with event properties

I have an event property called `deployable_version`. It provides to the version of the web app or native app that’s generating the pageview for my site. I am sending it as a string, which doesn’t support semver ordering, i.e. where 1.9 < 1.11.I looked through the datatypes available in the Converter Config but I did not see anything that would allow this kind of sorting. I also saw Data Planning but the types available there also do not seem to be much use here. Is something like this possible for event properties?

1 year ago

wenshawNew Member

asked in Data Instrumentation

Customer.io integration

Hi! I’ve been testing this integration and it worked for 1 hour and broke. No setting was changed. The integration was quite straightforward so I’m not sure what went wrong. The only problem might be that my customer.io account is using EU data center, but Amplitude keeps sending data to US endpoint. However Customer.io rep mentioned the data will be routed to EU endpoint automatically.

1 year ago

Alex DamisConversationalist

posted in Building and Sharing Your Analysis

Does anyone know how to get around this bug - “[Amplitude] RangeError: Maximum call stack size exceeded”?

When trying to log events using flutter web deployed with firebase hosting I am receiving an error that prevents all events from being logged:- “[Amplitude] RangeError: Maximum call stack size exceeded”I don’t think this my fault because the event logging was working fine when I ran the site locally. The errors started upon deploying to firebase hosting.Please share any advice for working around this error. Thank you.

1 year ago

karthika88Helpful Hero

posted in Data Instrumentation

Hubspot integration issues

Hey team. Only part of the users in an amplitude cohort is being imported to hubspot.Any idea why ?

1 year ago

lanceNovice

asked in Product Experimentation

Consistent bucketing across unique amplitude experiments

Hi there!We're working on configuring three experiments, one for each platform (web, ios and android) but we want the bucketing to be consistent across all platforms (i.e., a user that sees variant A on web should also see variant A on iOS and Android). If the rollout %, # of variants and variant weight all remain the same, could we apply the same bucketing salt string to all three experiments and expect consistent bucketing for all of our users in these experiments?

1 year ago

VishalConversationalist

asked in Data Instrumentation

[JavaScript]: Is there a way to add callback on apmlitude.getInstance().setUserProperties?

I want to trigger few events just after setting the user properties but setUserProperties is not a promise and other events can’t wait until the user properties api call ends.

1 year ago

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