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Using Amplitude

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AlexisNew Member

asked in Building and Sharing Your Analysis

Why does absolute number of conversion decreases when you hold property constant?

Hello! I am trying to run an analysis where I have 2 events, check out clicked and checkout completed. Both events can be completed multiple times with different products. Eg. Checkout clicked [Product A], Checkout clicked [Product B] , checkout completed [Product B]I am trying to find out the ratio between check out clicked and checkout completed for different products. So I am holding “product name” property constant. By looking at user property pairs, it makes sense to have the first event’s total numbers increasing, as it starts to count events beyond earliest occurrence. However, why will my conversion event numbers decrease? The total number of checkout completed should be still the same?

Ben KloesterNew Member

asked in Product Experimentation

What permissions does LaunchDarkly Cohort sync really need?

The instructions for setting up syncing of Amplitude cohorts to LaunchDarkly suggest creating an access token with Writer permissions, which has write access to pretty much everything except account members and billing. That seems like much more than is needed to do what the sync needs, as AFAICT it just creates and updates Segments in LD. Does anyone know what access is actually required, to what objects, in order for the sync to work? I’m considering creating a custom role that only has write permissions to Segments, for instance.

TahtawyNew Member

asked in Data Instrumentation

Longitude and Latitude doesn't tracked by default

Hello amplitude community 🖐🏻I am using this package "@amplitude/analytics-browser": "^1.5.3" in my project but when send an event and go to check the user-properties I find that Longitude and Latitude doesn't tracked by default my question is is it tracked by default or need to be enabled ?

Abhi LambaNovice

asked in Data Instrumentation

Does App Install numbers include non opt-in users?

I’m wondering if the App Install numbers on Amplitude include those who have not opted-in on iOS.

Mikhail YakubovNew Member

asked in Building and Sharing Your Analysis

Impossible to see the paths of users

Hi there!I have a problem: compiling funnels it is impossible to see the paths of users who have chosen other events and this happens with all eventsDid anyone face with such a problem?

John KimNew Member

asked in Building and Sharing Your Analysis

user path of funnel analysis doesn't appear

As mentioned in the title, user path of funnel analysis doesn't appear. Attached is the pics of issue

Cameron RossConversationalist

asked in Building and Sharing Your Analysis

Filter for only entry event

How do I filter event for only the times it was the entry event for a session? In other words, where it was the first event when the user landed on the site in that session? I can’t figure out how to do this.

Stawan kNew Member

asked in Data Instrumentation

Transitioning to Amplitude from GTM and GA for user interaction tracking - Need guidance on optimizing tag setup

Hello everyone,I currently have a product where I am tracking user interactions extensively using individual tags for nearly 290 elements such as buttons, important icons, checklist fields, and more. However, I have decided to shift to Amplitude for my user interaction tracking needs. I have a couple of questions regarding this transition and would greatly appreciate any guidance or insights from the community.1. Transitioning tags to Amplitude: - Do I need to recreate each individual tag in Amplitude for tracking button clicks, page navigations, and other interactions? Or is there an optimal method or strategy available to streamline the process? - I want to ensure a smooth transition without duplicating efforts and efficiently utilizing the capabilities of Amplitude.a new tracking system can be complex, and I want to make sure I optimize my setup while leveraging the features of Amplitude effectively. Any assistance, guidance, or resources you can provide to help me with this tra

MahimaNew Member

asked in Data Instrumentation

Track download user count

Hi Team,I need to track how many users downloaded the app via play store or app store. Is amplitude support to track download count of our mobile app. Regards,Mahima

Petar MaksimovicNew Member

asked in Building and Sharing Your Analysis

How to make dashboard with Pathfinder and Client Search

Hi guys,i might have a dumb question but my management wants me to make it easier for them to navigate around Pathfinder report, right now when they choose and download csv they need to open in a new tab Users look up and then to search by Amplitude ID or by CRM ID, and that is way too much for them so is it possible to incorporate somehow in one page pathfinder report and users look up so that we can make further analysis on the go?Best regardsPetar Maksimovic

VeronicaNew Member

posted in Data Instrumentation

Examples of cross domain implementation with third party cookie

Hi all!Amplitude newbie here so hoping to learn from someone who has done this before. We're trying to implement cross-(sub)domain tracking between our marketing site (think example.com) and web app (think portal.example.com). Right now we have Amplitude on both sites but the user histories are not stitched together, as if Amplitude can’t merge the IDs.We are following the steps in the documentation https://help.amplitude.com/hc/en-us/articles/115003135607#h_f717e48c-460c-4a17-abd7-102327673798 but on step 2 we cannot use URL parameters because of the nature of the experience, only third party cookies would be viable. How can we implement a third party cookie that sends the device ID to the portal site so that, even if time passes between user visits the marketing sites and then converts, we can track it? Has anybody found a best practice to accomplish for subdomains in particular? Thanks in advance! Veronica PS: reached out to support already but they don’t have any example implementa

kays1234New Member

asked in Building and Sharing Your Analysis

Amplitude Hubspot integration : List created but not updated with hourly sync setup in amplitude

Hello, I created a cohort of users in Amplitude then I synced to Hubspot with the hourly sync setup in May 23 at 3:18pm. Since then no update had been sent to Hubspot. we are May 24 but the sync is still showing last sync May 23 3:18pmAny one have experience this before ?

Zisis TsatsasNew Member

asked in Data Instrumentation

How to join events on shared property

I have 2 custom events called asset_download_started and asset_download_completed, they both share a property between them called assetId, asset_download_started has a property called entryName that the other event does not have and asset_download_completed has a property called downloadTime that the other event does not have. So, just to recap, both events share assetId one of them has entryName and the other one has downloadTime. Now what I want to do is to join this events, just like you would on traditional SQL, on assetId so that I can make a chart where I can display the average downloadTime grouped by entryName.Can I do this in amplitude? If so how? All of the things i’ve tried so far have not worked.

Oleg MatskevichNew Member

asked in Data Instrumentation

Segmentation failure by initial_utm for merged users

We merge user sessions after successful registration. However, our analytics report shows incorrect segmentation by the initial UTM. (“Signed up” user event has no initial_utm, but after merging sessions, the user has initial UTM)For example, user 10041 is in NONE group for Signed up event, even he has initial_utm_source set up.How can this be fixed?

Delaram KennedyNew Member

asked in Data Instrumentation

Google Tag Manager as a data source

I was able to add Google Tag Manager as a data source. I have added one PageView tag. Do I need to add custom tags for every event we want to track? Also, will this connector get us the web data similar to how we see in GA? I’d appreciate your help!

happylemonNovice

asked in Data Instrumentation

Can't get Amplitude Chrome Extension to work on Mac (Monterey)

I’ve been trying to get the Amplitude Chrome Extension to work, but haven’t been successful. I’ve tried reinstalling, restarting everything, changing the different privacy settings, etc… but can’t seem to get it working. I’m on a Mac with the latest OS (Monterey) and using the latest Chrome version. Please help!

Dev FandolNew Member

asked in Data Instrumentation

Org URL forgotten

We signed up recently but forgot our org URL. Any help appreciated!

yuvalwConversationalist

asked in Data Instrumentation

Merge server events into user timeline

Hello,We are sending events to Amplitude using the Androis/ios sdk, and from time to time we also send events from our server. I have noticed that the server evets do not get integrated into the user sessions.My expectation is that server events (with session_id = -1) will be merged into the correct session based on the event time.Is that possible?Attached is a screenshot of a sample event stream with the issue:

VishalConversationalist

asked in Data Instrumentation

In the new browser sdk can we set the user properties by passing object ?

In the new Browser SDK to set multiple user properties we need to call .set() method multiple times … is it possible that we directly pass the user properties object.

lou.New Member

asked in Data Instrumentation

ERROR Amplitude Logger [Error]: TypeError: Network request failed

Hello,I added amplitude react native sdk to my expo project using dev client and got this error on android when tracking an event: ERROR Amplitude Logger [Error]: TypeError: Network request failed.Expo sdk 48 (48.0.15) @amplitude/analytics-react-native 1.1.7 serverZone: eusteps to reproduce:create an amplitude project in EU zone Start a new expo project yarn add @amplitude/analytics-react-native Create a development build of the project initialize amplitude in app.tsx and track some events example: init([you-amplitude-api-key], undefined, { serverZone: 'EU' });PS: even when trying with HTTP API source and sending event with normal fetch api i got the same issue: TypeError: Network request failed in an expo app, but when i try it in bare react native app it works fine for both sources HTTP API or React Native SDK.any idea how to resolve this issue ?

VishalConversationalist

asked in Data Instrumentation

Can we clear old user properties of a user during initialization of browser SDK ?

Instead of calling clearUserProperties.clearAll() can we pass any option in init method to clear old user properties.

michaelhandkinsConversationalist

asked in Data Planning and Governance

Average Time Between Events

What I’m currently needing is a way to track the average amount of time it takes to complete the conversion from one event to another. I’m currently really close to achieving this, as we’re sending the events we’re needing to measure the time between and have a Funnel graph that shows “Current Median Time to Convert”, but I’m only interested in the average (or mean) time to convert, not the median. Is it possible to have this same type of graph or something similar but with average time to convert on the y-axis instead of median time? So far I haven’t been able to find a way to achieve this. I reached out to a member of Amplitude support a while ago and his only response to this question was that he did not currently know of a solution…

Gerrit MewesNovice

asked in Data Planning and Governance

Effectively renaming events

Hey there, We introduced a new naming convention and now have some legacy events we need to rename. In general, we see two options:(1) Adding renamed events in code(2) Renaming existent events in the UI As for Option 2, it seems the renaming of events doesn`t have the effect we aspire, i.e. that one can browse the event by the new name when creating reports, etc. Is there an option to change the event name in such a way that the new name is displayed in the UI? Same question for related properties. P.S. If you have other arguments on why to pursue Option 1 or Option 2, please share :)

betsubaraNew Member

asked in Data Instrumentation

API key not working

Hi there,I’m new to Amplitude, but have used multiple Analytics tools in the past.I’m using the NodeJS SDK and getting the following error in the console:“Amplitude Logger [Error]: Invalid API key” I double, triple checked and the API key matches what I got from Amplitude’s settings. What am I doing wrong?

ArtemNew Member

asked in Data Instrumentation

How to recover the organisation name/url?

Hi,Amplitude integration was setup by another developer and we lost the organisation name/url? Is there a way to recover it?Thanks

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