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Funnel Analysis

Event Segmentation

Cohorts

[Amplitude] Troubleshooting Attribution - It's Not Rocket Science!
Why am I seeing "(none)" values in my chart results?
Common API error codes
I set up the Amplitude Destination in Segment - why am I not seeing any data in Amplitude?

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raulspil_mcNew Member

Building and Sharing Your Analysis

Segmenting a funnel by users who did and did not trigger an event, within the same journey

Hi everyone, I need some help with understanding how to segment funnels. I need to measure the impact on funnel conversion, when users perform certain events vs not.So for example, my funnel is ‘viewed products > viewed basket > submitted the order from the basket”, and I want to see what’s the impact of users engaging with some filters on the product page. For this, I’ve created two segments, and was particular about setting the “any time - within 10 mins” the same time frame as the overall completion time of the funnel, to make sure I’m accurately ONLY including users who engage with the filter within the same journey, rather than a later session. Nevertheless, my confidence is low because the data surprises me, and when I explore the journey paths, I see some users engaging with the filters in the “didn’t use filter” segment and vice versa. Also, I am not quite sure how to get accurate trend data for this funnel, for example, weekly. Choosing: any time - within the same week

9 hours ago

SamyPesseNew Member

Instrumentation and Data Management

endikaNew Member

Data (Beta)

User properties not showing in the UI

Hello Amplitude team!For weeks now we have not been able to get the user properties user_id and company_id to appear in the UI. I can assure you that we are sending this data as I can see it in the Amplitude Event Explorer. When I go to Data > Properties > User Properties I don't see these properties, but if I try to create them from the UI it tells me that they already exist. At this point we do not know what else to do, I have read all the related issues and still have not managed to get anything clear. In case it may be of help, these properties were seen recently, but at some point they stopped appearing, and we can't figure out why. We’re using the typescript browser SDK. Thanks in advance.

16 hours ago

EliseNew Member

Instrumentation and Data Management

Can't send data to server in China

I am in China. We are using amplitude SDK to track the data. We can’t send the data to the amplitude sever. Would you please check? Btw, if we use VPN to change our IP to other Country, then our data can be sent to amplitude server.

23 hours ago

Michael MarquezNew Member

Building and Sharing Your Analysis

Sessions reporting like GA

Hello - I am struggling with creating a session report that behaves like a funnel and shows conversion rate. i think the sessions reporting analysis is what i need but all i see is a “timeline” output. I am needing to see a purchase event / total numbers of sessions = conversion rateBut the closes thing i get is a chart at the bottom with the total number of sessions.

1 day ago

alejo.lemonNew Member

Instrumentation and Data Management

Get size of cohort via API

At our team, we're looking to automate some reports, and one of the many pieces we need to achieve this is to find the size of a cohort (by its ID) at the time of analysis.Having said that, we've been exploring the Behavioral Cohorts API for any leads, and so far the best matching endpoints are the following:1: GET /api/3/cohorts2: GET /api/3/cohorts/:id1. returns all the discoverable cohorts' metadata, whereas 2. returns the requested cohort's metadata and members. The latter would be the best match, but given that all members are returned, it takes upwards of 10s to get a result out of this endpoint.For some context, this is roughly the response of endpoint 1.:{"cohorts": [ { COHORT_OBJECT }, ...]}Whereas the response of endpoint 2. is:{"cohort: { COHORT_OBJECT },"amplitude_ids": [ id1, id2, ...]}Are there any variants (either endpoints or query params), that would return something like:{"cohort: { COHORT_OBJECT }}that is, without the list of amplitude ids?

1 day ago

fernandoNovice

Instrumentation and Data Management

TypeError: Failed to fetch

I’m getting a lot of log errors with the messages: console error: Amplitude Logger [Error]: TypeError: Failed to fetch and…console error: Amplitude Logger [Error]: TypeError: Load failed We are using de JS Library on a Nuxt App. Any ideias about how to fix it?

1 day ago

thyxusNew Member

Data (Beta)

Customer.io Integration as destination filtering issue

Hey Community,In the beta feature of integration with Customer.io, user-property filters are not applied to the streamed-out events, wondering if anyone has encountered an issue or has found a solution or anywhere to report this issue?As an example, All Events where First Version = 0.47.1 .

1 day ago

raulspil_mcNew Member

Building and Sharing Your Analysis

Segmenting a funnel by users who did and did not trigger an event, within the same journey

9 hours ago

SamyPesseNew Member

Instrumentation and Data Management

Is there an API to export a chart as an image?

11 hours ago

endikaNew Member

Data (Beta)

User properties not showing in the UI

16 hours ago

Michael MarquezNew Member

Building and Sharing Your Analysis

Sessions reporting like GA

1 day ago

fernandoNovice

Instrumentation and Data Management

TypeError: Failed to fetch

1 day ago

michaelhandkinsNew Member

Data (Beta)

How can I make it so that both the development and production API keys are added to the Ampli file on ampli pull?

My organization has two projects: one development and production. They’re both tracking the same events and we’d like to be able to switch between the two projects as we’re using our application and changing environments. At first I manually added the development API key to the Ampli file, as there was a spot for it already above the production key, but whenever I use ampli pull in the terminal via the Ampli CLI to pull in the latest events, the Ampli file is regenerated and the development key I added is gone. How can I have both API keys pulled in and added to the Ampli file on ampli pull?

1 day ago

shirleyfangNew Member

Instrumentation and Data Management

Cross domain tracking - typescript

Hi Amplitude, We want to cross domain tracking for our landing site and product site. We found guide for cross domain tracking for JS https://developers.amplitude.com/docs/advanced-settings, but cant find the guide for typescript. How should I configure for cross domain tracking with typescript SDK then? Thanks in advance.

1 day ago

Sebastian pxNew Member

Data (Beta)

Unable to opt-in to Data

I am unable to opt-in to Amplitude dataWhen following instructions here:https://help.amplitude.com/hc/en-us/articles/8487457579931-Opt-in-to-Amplitude-Data#opt-in-to-amplitude-dataand accessing data.eu.amplitude.com, I am redirected to analytics.eu.amplitude.com/ and unable to opt-in to Amplitude Data.

1 day ago

jyotiNew Member

Data (Beta)

Unable to understand N-day retention.

The retention table given in this article:- https://help.amplitude.com/hc/en-us/articles/360050153551-Interpret-your-retention-analysis looks like this.. This article says that day 1 retention = (day 1 users)/ total users =2,480/ 10,830 = 22.9%day 2 retention = (day 2 users)/ total users = 2,339 / 10,830 = 21.6%and so on… so everything is clear. but in my case week 1 retention should have been = week 1 users/ total users =3708/ 10998= 33.71%week 2 retention should have been = week 2 users/ total users = 2811/10998 = 25.5% but in my retention table (see button of screenshot for table) the retention for week 1 is 38.8% and for week 2 this is 35.1% .. WHY THIS IS DIFFERENT.. Why the Denominator us changing in this case? PLEASE HELP

1 day ago

ErnestSeniorPMNew Member

Instrumentation and Data Management

Events not showing in Analytics

I am having an issue where my events show in the user feed but do not show or appear in the segmentation events option. It’s been about 4 days + since the event was created. So I am unable to

2 days ago

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