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Using Amplitude

Start here to find answers about Analytics, Recommend, Experiment, and Data.

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Ornella MoiseNew Member

asked in Data Instrumentation

Count the number of times a custom event (send a message OR record a voice note OR activate a subscription) has been performed once.

I have created a custom event (send a message OR record a voice note OR activate a subscription), and I want to know how many users have performed any of these events ONCE

alalpertNew Member

asked in Building and Sharing Your Analysis

Filter on user property incongruent with properties in export of user segment

I’m trying to figure out why events are firing for users with no user_type set.Here we see 299 events where the user property was set as (none).But when I export that user segment from this amplitude chart, every user has a user_type set. eg Any thoughts or insights into why Amplitude is showing 299 users with no user_type?

liukaichiHelpful Hero

asked in Product Experimentation

Re-running experiments

Hi, so let’s say we’ve run an experiment that has failed, or has produced results we otherwise want to discard. Is there a way to “restart” the experiment so that we can use the same key, but provide different keys and get clean experiment results? By “clean” I mean old data will not interfere with new findings. I feel like with the current structure, there’s no way to do this, which means we need to cycle through a bunch of different keys every time we want a fresh start, even though most of the experiment is the same. Any insight here would be appreciated.

DPANovice

asked in Data Instrumentation

getting 'Chart not found' error when trying to fetch chart data

This is the url to chart I’m trying to fetch:https://analytics.amplitude.com/wjcompass/chart/t2jmpe9c This is my request:curl --request GET \ --url 'https://amplitude.com/api/3/chart/t2jmpe9c/query?=' \ --header 'Authorization: Basic REDACTED_TOKEN' This is the response I’m getting:HTTP 404: Not Found (Chart not found) Project ID: 411142Project Name: 웅진빅박스 What may be the issue? There should be chart data returned, right?

Vania AlyaNew Member

asked in Product Experimentation

Data insufficient prompt in T Test Analysis Experiment

Hi Amplitude Team!I would like to ask regarding the Amplitude Experiment. The case is that we have a sample size requirement of 57,000, two sided, and 95% confidence level. However when we wanted to analyse the result of the experiment and changed the Statistical setting to the required, the data showed that it “needs more data to be conclusive” and the statistical in the data is 0% when the supposedly performance is -1.8% (with MDE of 1%). Is there any reason why this prompt is showing? Thank you!

StephaneConversationalist

asked in Data Instrumentation

Events in the user event stream are not ordered by time received

Hi,I have events that are sent from the browser and from the backend (Amplitude API)I have a situation where in the users stream of events, the events are not ordered in the correct order in the Amplitude User Lookup stream. Here is the event order. (times are the same or very close for `client_event_time`, `client_upload_time`, `server_received_time`, `server_upload_time`)Order of events in the user stream (top latest to oldest)- Event 1 (time: "2023-05-14 12:59:42.696000) - Server- Event 3 (time: "2023-05-14 13:00:38.992000) - Client- Event 2 (time: "2023-05-14 12:59:49.522000) - ClientEvent order (base on time) should be - Event 3 - Event 2 - Event 1 How can I fix this. Seems like a display/processing error in Amplitude

kelvin jose hernandez cabreraNew Member

asked in Data Instrumentation

How to get device-related data on the client and send it to the server

Hey guys, I'm working on integrating Amplitude into my application, which is a platform built using ReactJS for the frontend and Node.js for the backend. I am currently using the "@amplitude/analytics-browser" library (~1.10.3) on the frontend and "@amplitude/analytics-node" library (^1.1.7) on the backend.My current implementation is configured to make an API request from the frontend to the backend, sending information that will be useful to generate an event on the backend (sessionId, userId, deviceId, user properties and event properties). Then, the backend uses this information to log an event to Amplitude.What I'm trying to achieve now is to include more user properties, specifically device related data such as device type, device family, platform, and operating system. I am aware that the Amplitude JavaScript SDK can automatically fetch this data from the user agent string on the client side, but I can't seem to find a way to access this data and send it to the backend.I am wond

Seunghyun LimNew Member

asked in Building and Sharing Your Analysis

Filter user property value in chart

I want to get event history chart from ONLY user property ‘is_notable_company’ = True Values.In segmentation chart Segment by, if i set ‘is_notable_company’ = True, It filter ‘is_notable_company’ = True in user property of event.But my intention is getting all user who user property’s ‘is_notable_company’ = True.How i resolve it?

asked in Building and Sharing Your Analysis

Automatically export data table

I created an analysis data table and want to export the date regularly (e.g. daily) to, e.g. Google Sheets or alike.I did only find event data export. How can I automate this kind of export?

Nane DadalyanNew Member

asked in Data Instrumentation

Get app version from amplitude's exported data

Is there way to get release or version number at the time of event generation from amplitude exported data? We are adding release information from the ui and I need to connect release information (version) to user behavior using amplitude exported data. Is there endpoint to get release start date with description? I see “version name” field in exported data, but it’s null.

mekirileNew Member

asked in Data Instrumentation

How do I reset the API Key for a project?

Hello. I need to revoke my API-key. How can i do it?

Kashif ArainNew Member

asked in Building and Sharing Your Analysis

Why can't I visualise for the whole cohort in pathfinder?

I have made a cohort of all anonymous users in Amplitude and am attempting to see the most common path they take in the product via pathfinder. In total, the cohort contains about 11,000 users. When I attempt to set up a pathfinder starting with ‘start session’, I can only see 687 users as part of step 1. What am I missing here that is preventing me from visualising the complete cohort?

Taj SanghaNew Member

asked in Data Instrumentation

Device Family = 'K'

I’m looking at some funnels grouped by device family and I’m seeing a value of ‘K’ for a good percent of them (~20ish). Not sure what’s going on or how to debug.

Alán García BernalNew Member

asked in Data Instrumentation

Sessions spanning several days

I have stumbled with cases like this, in which a user has sessions spanning for several days. Plus, the timestamp for some of the events of a given session don’t match with te day on the left pane.This is making difficult to measure session length properly.Has this ever happened to anyone?

AurelieNew Member

asked in Building and Sharing Your Analysis

First app open IOS 14 tracking based on utm parameters

Hi there! I’m trying to track IOS (&Android) first app open (as a proxy for app download) from a specific marketing campaign with set utm parameters. I would like to filter by source=xx.For Android all good, but with IOS 14 limit ad tracking release, I can only track a fraction of first app open. Is there a walkaround in Amplitude? Thank you in advance!

B AnalyticsConversationalist

asked in Building and Sharing Your Analysis

Specify starting page on funnel view

Hi there, I am using the funnel chart to track conversion across the pages of my site. However, I would like to be able to filter to just those visitors that started on a particular page. (I.e. visitors can be directed either to the homepage or to a detail page, and I want to see the conversion for *just* those who went straight to the detail page, vs. those who first went to the homepage and then to the detail page). Is there a way to specify this? Thank you so much!

asked in Data Instrumentation

What is the best way to track the user agent?

Hi, Amplitude does not track the browser (user agent) by default. What is the best way of doing that? I imagine just setting the plain user agent string into a user property might end up insufficient. Esp. when later trying to split it up into the actual browser (e.g. chrome, edge etc.) and exact versions etc. Any recommendations?

Linus LennstrandExperienced

asked in Data Instrumentation

Migrate from US to EU data center

I am trying to migrate our instance from US to EU data center. The plan I have is this:Set up duplicate tracking to run both instances in parallell (through GTM).Once we have made sure data is being collected as it should in the EU instance, remove instrumentation for US instance. Optional: migrate data from US to EU instance.I have set up step 1, but the EU instance is only tracking a fraction of the evens being tracked in the US instance. Is there a known issue running multiple Amplitude instances on the same page (using GTM)?

Kajetan WalczakNew Member

asked in Product Personalization and Audience Segmentation

How to create a cohort or segment with users who first time came from direct?

Hi, I’d like to create a cohort or segment with users whose first source is neither any UTM nor referral. Simply for users who came from what it’s called as a direct/none source (mostly people who typed the website name in the URL bar).How to do this?I’ve discovered I can create a cohort with users who:- performed “Viewed” event- where the UTM source is none- where the UTM medium is none- where the referrer is none- with historical count = 1st timeI’ve also read the difference between historical count and event historical count here: https://help.amplitude.com/hc/en-us/articles/360040957432-Historical-Count-Track-user-behavior-for-different-instances-of-each-user-actionand it looks like only the 1st feature is available when creating a cohort which is not ideal and doesn’t solve my case.Any ideas how to do it?

HelenaNew Member

asked in Building and Sharing Your Analysis

A way to group values of a property together into a "bucket" of values?

Hi everyone! New to Amplitude here, so would really appreciate advice – and I’m looking forward to giving back to the community as I get more experienced :) Is there a way to group values for a user or event property into a “bucket” that would be a singular value, either for that same property or for a new, different one? E.g. Let’s say Device type as a user property has a lot of values, like iPhone 12, iPhone 13, Samsung Galaxy Pro, Android whatever (I don’t know the Android models haha). Can I bucket all these smartphone values into a new value called “Mobile”? Whether that is for the Device type user property, or a different separate one I could create? (Also, if this can be done, can it be done for event properties too?) If this can be done, could you please share the steps to doing it? :) Thanks so much!

LucyNew Member

asked in Building and Sharing Your Analysis

Is there a way to display average across a numerical event property?

Hey everyone.I have an Event Property that tracks the # seconds it takes for some operation to complete by different users.I want to find the average # of seconds each user takes to complete this event every day.Is there a way to chart this?And if tracking this number via Event Property isn’t the way to do it, how can I accomplish what I’m looking for?Thanks!

Sebastin DixonNew Member

asked in Building and Sharing Your Analysis

I am Sebastin Dixon, few days ago a lady named Lucia recruite me to Amplitude as a Data runner. She gave me a link to Amplitude which have Amplitude Logo and everything,there I can creat an account and work. She also joined me in a WhatsApp group there is lots of people working for Amplitude. The way I am working I need to put some USdt in my Amplitude account do the process called data running for the product for that I will get a small commission. some times we got high value products called merge data then our account will be frozen and we need to invest the money equal to the products we will get slightly big commission. Yesterday I got 2 high value products and when I clear that I got even bigger value product . I don't have enough money to buy that product, I already lot of money frozen in your account I don't have enough to clear this one. Please help me to release my account.. Or if it is a scam please let people knows what happening. Before I join to I googled it same logo..s

Matt McCarthyNew Member

asked in Building and Sharing Your Analysis

Need advice setting up event sending to hubspot

{ "status": "error", "message": "This app hasn't been granted all required scopes to make this call. Read more about required scopes here: https://developers.hubspot.com/scopes.", "correlationId": "0cd07a9f-16da-4582-9a71-bc7e207c8b77", "errors": [ { "message": "All of the following scopes are required.", "context": { "requiredScopes": [ "analytics.behavioral_events.send" ] } } ], "links": { "scopes": "https://developers.hubspot.com/scopes" }, "category": "MISSING_SCOPES"

Maxime GenestierNew Member

asked in Data Instrumentation

I have multiple device id for the same event on same device

Hi, I read in the document that for anonymous events amplitude create a device id and use it to identify the events created by the same user. Once the user is identified it could even link those previous events to the now identified user. But I discovered that in my project, if I trigger the same event on the same device, on the same page, I have different device id for each event. How could I fix it ?

Roee FinkNew Member

asked in Data Planning and Governance

Deleting a Space

Is there a way to delete a Space permanently, I can archive a space but it still shows up in “spaces”. Thanks for your help!

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