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Using Amplitude

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rodrigolinoNew Member

asked in Data Instrumentation

Undeleted event has no source and is not updated

After undeleting an event that is coming from AppsFlyer, and also has being sent from the batch api, the event continues without a source and is not updating its count.

Diana HNew Member

asked in Data Planning and Governance

Is it possible to export events using an API token?

I’m looking at the docs for the export API which documents how to use an API key/secret key combo to authenticate with the API. Is it possible to use an API token to authenticate with the export API?

lllopesBR26New Member

asked in Data Instrumentation

For how long the events will be stored ?

For how long the events will be stored ?

Mridul SharmaExperienced

asked in Building and Sharing Your Analysis

Is it possible to export dashboard data as a PDF report at regular intervals (daily/weekly) automatically?

I'd like to export a dashboard as a PDF. Is there a way to get that automatically via email or another method? Looking through the documentation, I discovered that there is supposed to be a way to subscribe to a specific dashboard. When I examined my dashboard, though, I couldn't find that option.

EthanNew Member

asked in Data Planning and Governance

Using amplitude on our customer's website?

Hi everyone, is it ok to utilize amplitude on our client's website? Our clients integrate our widget into their sites, and we need to analyze the actions of their site visitors and their interaction with our widget.

reyNew Member

asked in Product Personalization and Audience Segmentation

How to get users email list?

We have set y=up Segment to send events to amplitude and it's all good. Our goal is to understand our app users' behavior and to also be able to identify them and get their emails to build up our product/marketing campaigns. However, we don't seem to find where to pull up users' email lists at once. All we are able to do for now is to look up users one by one and fetch their emails.

vbhamidipatiNew Member

asked in Data Planning and Governance

Taxonomy API for tracking plan

Can I use the Taxonomy API to manage events and event properties in a Tracking Plan. that replaced the Govern add-on ?

CGKNew Member

asked in Data Instrumentation

How do I rotate my secret key?

I can’t figure out how to reach support. I need to rotate my secret key in a non-disruptive manner. Thank you!

acmcpNew Member

asked in Building and Sharing Your Analysis

User sessions and inactive events

When looking at User Sessions, are inactive events ignored by default or should I add the "Any Active Event" filter?

Novita OliveraNew Member

asked in Product Experimentation

Best practices for using custom exposure in Amplitude experiments

Our aim is to utilize custom exposure in Amplitude experiments to make sure the users who see the changes is expected as the definition that we want to target. But we have observed a problem of receiving some exposures without any assignment, even after a few weeks of implementation. Is there any suggestion or guidelines of best practices for using custom exposure effectively in Amplitude?https://analytics.amplitude.com/tiketcom/chart/new/denicz1

vbranndoNew Member

asked in Building and Sharing Your Analysis

How to track the last time each user triggered an event?

Hey guys! I have this one event, “Send Update” that is triggered whenever one of our users sends their updated schedule to another connected software. This event counts with just two properties, the connected software and an Project ID. This is an action that usually happens once a week. Understanding if our customers are using this functionality periodically is key to our team, so I wanted to create a datatable where i could see each one of our users and when was the last time they triggered this event. I just can’t find a simple way to do that. The image below is the closest I’ve gotten. I first created a row with the event count as unique, and then grouped my users by their ID. And then, i grouped each user (one by one, manually) by day. This way i got the breakdown of each day and how many events occured.Finally, i exported all that as a CSV, filtered what i needed and found the answer. I Just can’t wrap my mind around the possibility of this being the way to do that. Amplitude alr

petecorreiaNew Member

asked in Data Planning and Governance

Ampli pull error for non-admin users

When users from our org run `ampli pull` for a specific project it returns:✘ Pulling version 24 (latest)✘ ERROR An unexpected error occurred. Our team has been notified, but you can also reach us anytimeThe user successfully runs `ampli login` but then the command `pull` fails with the message above. It happens regardless of the user being a Viewer, Member or Manager. The only way it works is making the user an Admin which is not ideal for obvious reasons.Can you help please?

jasonwijesuriyaNew Member

asked in Product Personalization and Audience Segmentation

Specific cohorts not loading or showing '0' even though there are sample users shown

We’re working on a segmentation model in our business, and are using amplitude’s cohorts to help define said segments.However, in certain cases either the cohort doesn’t seem to compute and populate any users OR it populates and showcases sample users, but still shows the total as ‘0’.Is there a specific time period we need to wait before this populates/computes correctly? It’s been roughly 24 hours so far.

Marc MesserConversationalist

asked in Data Instrumentation

Can't see any events / users data on amplitude

I’ve integrated Amplitude via the Marketing Browser JS SDK on the website.I also turned on the default tracking events.But I can’t seem to see any data on amplitude. Meanwhile, the ingestion debugger looks fine Any thoughts?

cr3spoNew Member

asked in Data Instrumentation

disableCookies configuration is adding a third party cookie when amplitude.track() event is called

I want to have amplitude events without cookies. For that, I have set the disableCookies configuration to true when amplitude.init(). The problem is that when I run amplitude.track() it creates many cookies from amplitude as can be seen down.What can I do to capture the tracks of the events without adding new cookies to the storage?Thanks

ronencNew Member

asked in Data Instrumentation

Merge events from diffrent sources

Q about user & session merge in amplitudewe use the web amplitude gtm to report all events. Due to the incomplete data sent by web pixel, we are getting only ~95% of the events to amplitude. For finantial events like purchase/refund this is too much.Therefore, we migrated only the purchase events to send from our back end side.We do send amplitude session id, amplitude device id and also our User ID with every purchase event.We would expect that amplitude will merge data like geo location, device type and utms from the session start and attach it to the purchase event. But its not happeningAmplitude treat the purchase events from back end very strange.It does assign the purchase events to the session (can be seen in the User Look-Up) it does not attach those events utm’s params, therefor all purchase events are considered as no utms - direct traffic SOME of those purchase events get geo location and device data and some notAre we doing someting wrong? is this amplitude bug or its j

asked in Data Instrumentation

Error setting up snowflake destination

I am setting up Snowflake destination. It verify the credentials and give Success message. When I click on Finish, it throws below error-There was an error while initiating export to Snowflake.Check the error

Stephen CulliganNovice

asked in Building and Sharing Your Analysis

Why is the csv blank when I export a data table?

Why is the csv blank when I export a data table? There are two different options to export a data table to csv from the data table view. Whenever I export, and then open the csv, the csv is blank. I was previously able to export a data table to csv. Help!

tiagolbassaniNew Member

asked in Data Instrumentation

Get events performed by all users

I’m trying to obtain a report listing the events triggered by any users (and not users who triggered an event). Basically I want to get the frequency that a specific event is fired and see the custom properties I set for each one, so I can filter them. Is there a way to do that?

larsNovice

asked in Building and Sharing Your Analysis

How to build a chart with adoption and retention?

I want to build a chart with four stepsTarget population (can get done with segments) Adoption Retention SatisfactionI have an adoption event, and the same event is the retention event. And I want to measure satisfaction by checking that no errors occured during that event. So it should be likeAdopted: export_clicked Retained: expport_clicked Satisfied: export_clicked WHERE no_errors = trueThis is what I got, it’s not what I want. Any ideas how can I get it done? For example, the two events are measured seperated (succeeded and failed), but it should be one step. Am I maybe using the wrong chart?

LonghornNew Member

asked in Building and Sharing Your Analysis

Week-over-week retention chart

How can I build a week-over-week (“WoW”) retention chart? I am defining WoW retention as the percentage of users that were active in the previous week that were active again in the current week. The objective is to see, on average, how many users are returning to the platform week after week.Currently, I am manually calculating this in Excel by downloading data from my weekly bracket retention chart (download Week 0 users and Week 1 users, then count how many Week 0 users are present in the Week 1 user list, and so on).Please note that I am on the Free Plan.

hank-headraceNew Member

asked in Building and Sharing Your Analysis

Showing data for end users

Hi,I found this thread about sharing data to end users, and have a similar use caseI was wondering since the initial post has there been any change in guidance on this? We are using amplitude to track page views but for some certain pages we would like to share page views with our end user. Is Amplitude the right solution for this?

samelliott8889Novice

asked in Data Instrumentation

Understanding how the "Language" key is populated

Hi there, we're trying to understand how the values for the key "Language" are set.A bit of context, our data is piped from Segment on Android using the segment Android SDK.For the "Language" key, we see multiple values stored for this key, (e.g. 'es-MX', 'es-US', 'en-US', 'Spanish' and 'English'"). We're trying to work out when 'Spanish' or 'English' are set vs. something like 'es-MX'.We found some documentation that we thought might have to do with this called 'Canonicalization'?https://www.docs.developers.amplitude.com/experiment/general/evaluation/remote-evaluation/?h=language#user-enrichmentIf so, does anyone understand it in more detail? Not understanding this is blocking our ability to understand our customers better and debug issues on our end and blocking work being completed.

CCrowleyHelpful Hero

asked in Data Instrumentation

Instrument a component library?

Has anyone used Amplitude to instrument a component library to measure developer's use of the library and components? We’re planning to instrument our Storybook and in theory it seems like it would be great, I’m just curious if anyone has uncovered any traps/pitfalls with this before.

Guardian ScoreNew Member

asked in Data Instrumentation

TypeScript Ampli Wrapper: Opt Out of Tracking

Ello 👋🏻I'm currently trying to opt out of tracking using the Ampli SDK, but I'm having trouble finding clear instructions on how to do so. I saw a similar concept in the JavaScript SDK documentation, but I'm not sure how to implement this using the Ampli SDK. Can you provide some guidance on how to opt out of tracking using the Ampli SDK?https://www.docs.developers.amplitude.com/data/sdks/javascript/#opt-users-out-of-tracking

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