Unanswered questions

302 Topics

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Sean AhnNew Member
asked in Data Planning and Governance

404 error in the Update event type of the Taxonomy API

It works fine with the Get an event type.but in the Update event type, I always encounter a 404 Not Found error. I understand the difference between GET and PUT,and I have correctly input the path parameters, but I still face this issue. I have tried directly using Postman and also made requests through a Python script, but the problem persists. Am I missing something, or is there an error causing this?Please help me, Thanks

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S
6 minutes ago
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Zayyan ChowdhuryNew Member
asked in Data Planning and Governance

Destination Data

How can we manage what data is passed on from Amplitude to a destination. Currently we see almost all data is passed on but we want to manage particularly what user properties are passed on. How do we edit it so we change what user properties are passed through to the destination. It currently says events and users and I do not see an ability to control what we pass through.

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Z
19 hours ago
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Preston ZellerNew Member
asked in Product Personalization and Audience Segmentation

Cohort: User Who Complete # of Milestone Events

I’m trying to create a cohort of users who: Sign up for a new subscription Don’t complete at least X number of events within Y days of starting their subscriptionI’m currently using the following: Did perform New Subscription any time during last X days AND did not complete “Event example” with count >= 10 times any time during X daysWould this accomplish my goal or is there something else I should try? 

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P
1 day ago
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Novice
ArdavanNovice
asked in Data Instrumentation

Problem passing UTM parameters from Google Ads (and other Sources)

I can not see UTM parameters and this it the Tracking Template I am using:{lpurl}?utm_campaign={campaignid}&adgroupid={adgroupid}&utm_content={creative}&utm_term={keyword} What might be the issue?   

3
dangrainger
Super Helper
1 day ago
Anthony
Peer Moderator
AnthonyPeer Moderator
asked in  Building and Sharing Your Analysis

Support AI Chatbot

I just saw a new Amplitude Support AI Chatbot (very GPT-like), but now I can’t find it again. Does s/he have a name? How can I find it to use it again? Here’s a partial screenshot of it’s response to a question from 10 minutes ago:   

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Anthony
Peer Moderator
2 days ago
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Benjamin WiegandNew Member
asked in  Building and Sharing Your Analysis

How to plot the evolution of mean aggregated event count on user timeline

Hello, I’m new to amplitude and I’m trying to recreate a plot we made with our legacy custom analytics scripts: we’re interested in how often users performed a specific event on average (= y-axis), grouped by how many days ago the users signed up (= x-axis). With this, we want to see how the typical user lifetime looks: how many days after signup do they start doing something (on average), how many days after signup do they stop doing something, etc. Is there a way to build such a chart in amplitude?Problem with Segmentation tool is that it just counts events grouped by calendar dates. I couldn’t find a way to make it group event counts with respect to the user’s timeline (days after signup).I also managed to get a histogram of event counts, but I was unable to plot the time evolution of average event count, grouped by days after the user’s signup event. Is there a way to do this in amplitude? Thanks in advance! :)

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2 days ago
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Himanshu ItoriaNew Member
asked in Data Instrumentation

Min_id_length not working for track_event api

Hi there, I’m getting the error: “Invalid id length for user_id or device_id”,while calling the track_event api. I passed the min_id_length to one, still I’m getting errors for user ids < 5 character and I have user ids less than 5 character. Here’s the request, Please help me with this. AmplitudeAPI::Event.new({user_id: user_id,event_type: event_type,time: Time.now,insert_id: SecureRandom.uuid,event_properties: event_properties,options: {min_id_length: 1}})

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Saish Redkar
Expert
2 days ago
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charlotte de thiersantNew Member
asked in  Building and Sharing Your Analysis

Create a funnel with condition "completed 1 day AFTER" rather than "WITHIN a day"

Hello dear communityI am trying to create a funnel but rather than having the condition “completed WITHIN 1 day” i would like to have “completed the day AFTER the first event”Is it possible?Thanks a lot for your help!Charlotte

1
Saish Redkar
Expert
3 days ago
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Nadav MillsNew Member
asked in  Building and Sharing Your Analysis

Sending alerts to slack?

is there any way sending Product Monitor Alerts to slack instead of email?

3
JennRu
Community Manager
3 days ago
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bind devNew Member
asked in Data Instrumentation

Seeking Strategies for User Conversion Analysis in E-commerce with Common Landing Pages

Our company is operating an e-commerce platform, and we're trying to use the 'page_name' property of the page view event to group and see which pages have a high purchase conversion rate. Amplitude aggregates data based on the first page view shown, and due to the nature of our e-commerce, which has several common landing pages, it's challenging to identify the actual converting pages using the usual funnel analysis (there are so many pages after landing). We're unable to see the conversion rate per user when we hold the 'product_id' as a constant property, as the conversion rate is then divided by the number of products shown. We want to analyze when the product shown on the page and the purchased product are the same. How can we view the purchase conversion metrics based on the same 'product_id' while also being able to see the purchase conversion rate per user? I've been searching for a method for three days but haven't found an effective solution. Even a small piece of advice would

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3 days ago
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MrFunnelNew Member
asked in Data Instrumentation

Excluding Facebook social sign-in from referrals

As new Amplitude users we noticed a weird pattern in our attribution data where Facebook.com and accounts.google.com were being attributed as referrers for a significant number of our registration events.We quickly realised that when our users opted to authenticate via Google or Facebook’s social sign-in, they were temporarily leaving our domain to go to the respective site to give us permission to authenticate. When they come back to our domain, despite it still being the same session, Amplitude is overwriting the true attribution data e.g. referrer, referring domain, UTMs, etc, with either facebook.com or accounts.google.com.We’ve excluded accounts.google.com as a referrer which neatly solves that one. Annoyingly as visitors who come from Facebook appear as facebook.com regardless of whether they clicked on a link, or came via the authentication page there’s no way to exclude that domain without losing attribution on genuine organic FB registrations.We’ve been speaking with Amplitude

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P
3 days ago
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Congxing CaiNew Member
asked in  Building and Sharing Your Analysis

How to measure conversion rate of invites?

I am not sure which chart type to use here, given the two events would be logged for two different users:invite event is sent by user A accept invite is received by new user BThanks!

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Saish Redkar
Expert
3 days ago
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Novice
ArdavanNovice
asked in Data Instrumentation

How to pass UTM parameter to Amplitude to define the TM source?

I have a basic question, I have created UTM’s in a tool called ApssFlyer, how can I pass these paramter for Events? 

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Saish Redkar
Expert
3 days ago
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Novice
ArdavanNovice
asked in Data Instrumentation

Cant see Google Ad as Data Source to connect

I am trying to find Google Ad as Data Source based on the insruction in following link but I can not the see it on the list of Sourceshttps://www.docs.developers.amplitude.com/data/sources/google-ads/ Anyone reason? (I am using Growth Plan and has Admin Access to Google Ad)

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Saish Redkar
Expert
4 days ago
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bind devNew Member
asked in Data Instrumentation

difficulties in funnel analysis

The article (https://help.amplitude.com/hc/en-us/articles/19466710221979-View-funnel-conversion-by-event-property-values) says "If users in your funnel can complete the steps multiple times, this method will take the first occurrence of each event and bucket the user for the value on that event". And I want to know the conversion rate with taking the last occurrence of each event, not the first occurrence.And other article says "If, however, you opt to hold properties constant, the funnel chart will display the unique count of user and user/event property pairs that have completed the funnel. If a user goes through the entire funnel X times with Y distinct event property values, the user will be counted Y times." But I want to know the conversion rate of distinct user using hold properties constant (not the value of divided by number of property values) . Is there any way to resolve these issues?Thank you.

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4 days ago
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Dave PorterNew Member
asked in Product Experimentation

Separate Amplitude Experiment deployment or not for SSR server?

BackgroundThe examples in the server side rendering guide for Amplitude Experiment have…a “server” deployment key for initialising the node SDK used to fetch initial variants, see https://www.docs.developers.amplitude.com/experiment/guides/server-side-rendering/#initialize-the-server-sdka “client” deployment key for initialising the javascript SDK ExperimentClient with those initial variants, also used on the server. See first “if” branch here https://www.docs.developers.amplitude.com/experiment/guides/server-side-rendering/#initialize-the-client-sdk-on-render. The “client” deployment key matches that used to initialise the ExperimentClient in the browser in the second “if” branch.However, the Amplitude Experiment Node SSR Demo app here https://github.com/amplitude/experiment-node-server/tree/main/packages/ssr-demo uses an identical “client” deployment key for all three. (https://github.com/amplitude/experiment-node-server/blob/main/packages/ssr-demo/lib/experiment.ts and https://githu

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5 days ago
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Jinyoung KimNew Member
asked in Data Instrumentation

New user event statistics seems inaccurate..

It's been more than 2 months since i stopped distributing my app in iOS Appstore.user can never download or access to my app.However, i’m still getting New User statistics. today amplitude said i got 8 NewUser.  Is there a case where a new user event can occur even if a real new user does not download the app?

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5 days ago
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Conversationalist
ccanamasConversationalist
asked in  Building and Sharing Your Analysis

Tracking Power / Core / Casual user engagement states over time

Hi,We have defined the following:Power User = fires event A on 5 or more distinct days of the weekCore User = fires event A between 1 and 4 distinct days of the week Casual User = fires event A at least once a month, but not frequently enough to be a Core or Power userDormant User = Has gone more than 30 days without firing event A I am trying to create a chart that has weekly cadence, and shows me how my user population breaks down into these categories over time. Something like below (incorrect definitions used for the screenshot, but just wanted to convey what I envision the final product looking like). Week to week, if a user’s behavior changes, they would be represented in a different category. Which category a user is in for a given week depends only on the behavior they showed during that week (or during the last 30 days relative to that week if we’re talking about Dormant category). I tried using Behavioral Cohorts first, since I know there is an option to use “count in interva

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Conversationalist
5 days ago
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MarcossNew Member
asked in Product Personalization and Audience Segmentation

Tracking events for Non registered users (iOS App)

Hello, I have a question about the tracking that I'm doing with Amplitude from my application (iOS app). In our case, we do a tracking for unregistered users (before Login and Register) and a tracking for registered users within the app.In the case of unregistered users we are sending the event with the user (NoRegisterUser) and in the case of registered users with a username that the client has provided. My question is if there is any way to change the name of unregistered users (NoRegisterUser) in the Amplitude tracking website by the user that the customer has provided after registration, in order to have a more complete tracking of users behaviour and see the full cycle.Thanks!

1
dangrainger
Super Helper
6 days ago
Anthony
Peer Moderator
AnthonyPeer Moderator
asked in  Building and Sharing Your Analysis

What's the fastest way to search?

I’m trying to find the fastest loading webpage in Amplitude that I can bookmark if I know I want to perform a search and want to get a search bar asap. Is there a way to bookmark the “Advanced Search” functionality? The webpage google.com is a good example of quick access to search 😀. In less than half a second, a search bar appears and the cursor already in the search field. 

1
Saish Redkar
Expert
8 days ago
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Novice
Simon HiltonNovice
asked in  Building and Sharing Your Analysis

Percentage of accounts who have greater than x users performing an event.

We are trying to move out metrics to be more account based following getting the accounts add on. Many of the metrics we want to measure are structure like % of firms who have at least X users performing Y action. How can we build something like that?

2
Saish Redkar
Expert
9 days ago
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Steve LionaisNew Member
asked in Data Instrumentation

Track Amplitude Conversions in Google Ads

I’ve followed the instructions to use an event stream to push conversion events from Amplitude to Google Ads which can then be used to optimize my campaigns by following the instructions here: https://www.docs.developers.amplitude.com/data/destinations/google-ads-event-streaming/. However, I cannot get the settings to pass the validation when I test the connection.I’m getting tripped up by the Google Cloud Service Account field and what to put in there. The instructions say “Enter your Base64 encoded Google Cloud Service Account.” and the link references the service account you need to create in Google Cloud Console. I’ve created this account and downloaded the appropriate json file, but it’s not clear what needs to be input into the Google Cloud Service Account field. I tried encoding the json file in Base64 and inputting that and I’ve tried the private key information (both encoded and not). None of which work. I get two kinds of errors...When I input the entire base64 encoded json f

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9 days ago
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ahoangNew Member
asked in Data Instrumentation

Freemarker syntax for accessing item in array

I am trying to create a custom payload for my Webhook destination. The input event payload has an array of items and I always want to access fields in the first item of the array. I am able to successfully test the connection if I only access the first item of the array, but when I try to access properties within that item, I get a configuration error. "${input.events[0].event_type}"Leads to the error belowThere was an issue with sending your test event.Invalid payload or configuration. But "${input.events[0]}"does not lead to any errors. This suggests that accessing the item using the index works correctly, but I can’t find any documentation out there on how to access the properties within that item. For reference, this is the input event. I redacted some private information. This is an integration between RevenueCat and Amplitude, I need to forward some of this info to another service (Singular) which Amplitude does not have an integration for.{ "api_key": <redacted>, "events

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10 days ago
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AshikaNew Member
asked in  Building and Sharing Your Analysis

Segmenting users by those who performed an event “any time within 1 day of first use”

I am attempting to segment a funnel chart by user properties. I see in the FAQ page that user properties are only applied to the first event in the funnel. In my case, the first event in the funnel is user sign up, so the property I want to segment doesn’t exist yet. One way I tried to combat this is by adding a segment of users who performed “Any active event” with the property: To validate this, I added a segment of users who performed “Any event” without any properties filtered out. In this image, I would think segment 1 and segment 2 would be identical (since all users who go through the funnel should have performed an event within 1 day of first use?) Why are these two segments different?

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A
10 days ago
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Leonardo AdrianoNew Member
asked in  Building and Sharing Your Analysis

[Dashboard Issue] Dashboard is exporting PDF and PNG with no data

I'm having an issue exporting a saved dashboard to a PDF/PNG; the PDF/PNG shows up without data. This feature worked fine until last week (I’m using the Slack subscription). I went to the dashboard to see, and everything was showing fine, but when I downloaded it, the outline of the data cards was there, but there was no data or images inside the cards. Seems to be related to this​​​​​​

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12 days ago

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