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Nikunj ChawlaNew Member
asked in Data Instrumentation

Error when trying to install the session replay plugin

Hi, I am getting an error when trying to install the session replay plugin for amplitudeThe error is as follows:  Property 'setup' in type 'SessionReplayPlugin' is not assignable to the same property in base type 'DestinationPlugin<CoreClient, Config>'.  Type '(config: BrowserConfig, client?: BrowserClient | undefined) => Promise<void>' is not assignable to type '(config: Config, client: CoreClient) => Promise<void>'.    Types of parameters 'client' and 'client' are incompatible.      Type 'CoreClient' is missing the following properties from type 'BrowserClient': init, setTransport, getUserId, setUserId, and 6 more.Versions used"@amplitude/analytics-browser": "^2.8.1","@amplitude/analytics-types": "^2.5.1","@amplitude/plugin-session-replay-browser": "^1.4.1",

9
sydney.koh
Team Member
8 hours ago
Anthony
Peer Moderator
AnthonyPeer Moderator
asked in  Building and Sharing Your Analysis

Ranges for PROPSUM values

RANGES for Frequency The Ranges feature works great. ⭐️ Here’s an example. Segmentation: Song Plays measured as Frequency with custom bucket size of 5.  PROPSUM The Propsum feature also works great! ⭐️ Here’s an example. Segmentation: PROPSUM of points by user   PROPSUM Ranges Is there a way to count my users by the sum of their points in ranges ❓Example: Sum of Points - Point Range measured as Frequency with custom bucket size of 10,000 pts0-10,000 pts:            12,000 users  10,001-20,000 pts:   20,000 users  20,001-30,000 pts:   15,000 users   Thanks,  Anthony

3
Anthony
Peer Moderator
14 hours ago
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Denis TuringeNew Member
asked in Data Instrumentation

API secret to connect Session Replays

Where I can find the API secret to connect session replays? I am currently on starter plan and wnat to try this feature. Thanks in advance for your help

1
B
Community Manager
17 hours ago
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Conversationalist
Preston ZellerConversationalist
asked in Data Instrumentation

Webhook Feed - Derivative events?

I am ingesting a data feed from my CDP via webhook and would like to split the events coming through into separate events since there’s 100+ properties.I realize this could probably be done on the CDP end.Is there any way to do this in Amplitude? I’ve tried searching but couldn’t figure it out. 

2
jarren.patao
Community Manager
1 day ago
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SanginNew Member
asked in  Building and Sharing Your Analysis

Segmentation chart : I would like to know the conditions for New, Resurrected, and Dormant in the lifecycle chart.

Hello everyone!  I am trying to use the Segmentation chart to view the metrics we use internally as a time series. For this, I need the data for New, Resurrected, and Dormant users from the lifecycle chart. Could you please assist me with how to define the conditions for these three types of users in the Segmentation chart? Thank you!

1
Yuanyuan Zhang
Team Member
1 day ago
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Anastasia KNew Member
asked in Data Instrumentation

Identify.add

Hello! Do I understand correctly that in order for the number_of_projects to increase by one each time the event is triggered, I just need to send `identifyEvent.add('number_of_projects', 1);`? Or I'm wrong? Because I read that the data in amplitude is immutable. Or should every time you send an event about a user joining a project just send a numerical value corresponding to the number of projects at the time the event was sent?

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A
2 days ago
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dcerecedoNew Member
asked in Data Instrumentation

No Sessions on Segment integration with Amplitude Actions

In Segment, I have two JS sources for our Test and Production environments. And the respective destinations to Amplitude Actions.Both destinations share the same configuration. Nevertheless, I see sessions in the Test environment but not in the Production environment.Page calls & Track calls Mappings for Session ID in both destinations are configured as so:If I look at the raw events in the debugger, page and track events from both the Test & Production Environments come with an “integrations” object:"integrations": { "Actions Amplitude": { "session_id": 1644244386047 } } In Amplitude, Test & Production projects share the same session definition:Nevertheless, in Amplitude I can see sessions in session charts for Test project but not for the Production project.Any ideas why this is not working on Production?

3
J
2 days ago
A
Alice Tsui
asked in Data Planning and Governance

How to split shared properties

Hi,  I have a few events which have the same property name but each have different values sent to the same property name. I want to rename the property to be less generic. Is there a way to split the values of a share property name? 

3
Jacenda Davis
Team Member
3 days ago
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NiarcotykNew Member
asked in Data Planning and Governance

Send Identify event from Segment to Amplitude

Hello,  We are using Segment to collect events and send them to Amplitude. Our source code is in PHP, and this concerns the Identification event. Here the format of event: client.Identify(&analytics.Identify{   UserId: "XXXXXXXX",   Traits: map[string]interface{}{     "creation_date": "2024-07-22T06:14:30.000Z",     "is_akeneo_user": false,     "job_profile": "unknown",     "pim_user_group_ids": map[string]interface{}{       "0": "srnt-xxx@5",       "1": "srnt-xxx@11",     },     "pim_user_group_labels": map[string]interface{}{       "0": "srnt-xxx@IT support",       "1": "srnt-xxx@All",     },     "pim_user_id_prod": "srnt-xxx@1",     "pim_user_type": "user",   }, }) The problem is that it arrives in Amplitude in a format that is difficult to use. Here the format in Amplitude: pim_user_group_ids.0 pim_user_group_ids.1 pim_user_group_labels.0 pim_user_group_labels.1 So we change format from backend to spend this event: client.Identify(&analytics.Identify{   UserId: "XXXXXXX",  

1
L
Team Member
3 days ago
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Manuela CavalloNew Member
asked in Data Instrumentation

Klaviyo Cohort Sync failure

Hi! I am trying to sync cohorts to Klaviyo, but the sync is not working. I keep receiving the following message:“The target of the sync at the destination has been deleted. Create a copy of this cohort and try syncing the new cohort, then contact your CSM if the issue persists.”I have already done that.I also deleted the Destination and created a new one using other API Keys. My current Destination has a “Connected” status.Can you please help me solve this issue?Best,Manuela

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M
4 days ago
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Silvia N.New Member
asked in Data Instrumentation

Combining events by event property

On our chatbot app, users can do the following for each query/response set:1.    Add Comments2.    Give Thumbs up3.    Give Thumbs down4.    Give Thumbs up with comments5.    Give Thumbs down with comments The app is triggering the following separate events in Amplitude. These are the event properties:Commentsname: commentvalue.comments: TRUEvalue.correct: NULLvalue.EventId: “unique identifier assigned to the chat interaction”Thumbs upname: feedbackvalue.comments: FALSEvalue.correct: YESvalue.EventId: “unique identifier assigned to the chat interaction”Thumbs downname: feedbackvalue.comments: FALSEvalue.correct: NO​​​​​​​value.EventId: “unique identifier assigned to the chat interaction” There are no unique events for thumbs up/down with a comment, and we cannot change that right now.In other words, when a user provides Thumbs down with a comment, the events come through separately (A Comments event and a Feedback event with value.correct=No). This is tied to the user interface, which

5
Y
Team Member
7 days ago
Esther Trapadoux
Community Manager
Esther TrapadouxCommunity Manager
published in Announcements

Updates to the Free Starter plan

UPDATE: We appreciate all the feedback after our original announcement regarding switching to the updated Starter plan. We hear you and we’ve since made some changes.Customers coming from the legacy Starter plan will now continue to have unlimited saved charts, Projects, and Spaces on the new Starter plan.You can find the details for both Starter plans below (and anything that’s changed since the original announcement is italicized).  Hi everyone! This post is for users who created an organization on the Amplitude free plan (aka the Starter plan) before 8/27/2023. On 8/28/2023, we released a new version of the Starter plan to load our free plan with features (across analytics, experimentation, and audience management) that were previously only available on paid plans. The table below can help you see what’s changed from the legacy to the updated plan. Have thoughts on how these changes affect the way you use Amplitude? This is important for us to know, so please comment below or send m

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Community Manager
7 days ago
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Pedro Lau SemedoNew Member
asked in Data Instrumentation

Best solution for retrieval of selected events, for a single user, for a configurable time-frame

Hi Community! My team is currently developing a new feature to show our professional users view and contact statistics. Currently we are sending view and contact events to Amplitude and need to access these in order to calculate the statistics, on demand, for each user and serve/present them in our App & web.My understanding is that there is no endpoint we can use in the Amplitude API that can return a selection of events, for a single user, for a configurable time-frame. Is this correct?If the understanding above is correct, as an alternative, we were thinking to integrate Amplitude with out ElasticSearch cluster using a Webhook.Additionally, looking at the Webhook configurations, it seems that the Webhook would be called for every event received. Is this correct? Is there a way to batch the calls to the Webhook (e.g.: Event Streaming configuration)? Also, is a request volume limitation (request/minute)?I would be must grateful if you could help us find the best solution for this

1
Saish Redkar
Expert
8 days ago
C
Conversationalist
Chris MarshallConversationalist
asked in Data Planning and Governance

Adding Amplitude to a Wix Site

Please do not point me to the documentation. I have read through all of the documentations and they are all missing something for how to actually make Amplitude work on Wix. I have done exactly what this article says, and i have followed both the outdated and the new version of this article. I have even added the SDK right into the page code itself and still no dice. Every time i run it i get the “amplitude is not defined” error. It is behaving as though no library of functions is ever called. If i had to guess i need to place something along the lines of “import amplitude from *********” somewhere. Something like this has to be missing from the documentation. If anyone has actually successfully added amplitude to a Wix website would you please show me how?

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J
8 days ago
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Novice
Etai FiedelmanNovice
asked in Data Instrumentation

Calculating a weighted arithmetic mean

Hi everyone,I have an event total and a property which is a number as presented in the following screenshot:How do I measure the average weighted arithmetic mean each week? for example in the photo value 24 appeared 64982 times so I multiply them and so on and the do the weighted average of that week.Thanks! 

0
E
Novice
8 days ago
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Dor ShalomNew Member
asked in Data Instrumentation

Tracking web push subscriptions

Hello Amplitude Community,We're encountering a challenge with tracking web push notification clicks using Amplitude, particularly when dealing with anonymous users who haven't yet interacted with our website. Here's an overview of our issue:We utilize OneSignal for web push notifications. When a new user clicks on a web push notification, they are directed to our website. However, since they are anonymous initially (because they are new, we don’t get an event for the click. As a result, we can't track these clicks of WebPush notifications in Amplitude. Amplitude assigns an external ID to users only after they interact with our website, complicating the tracking of initial web push interactions. Do you know about an efficient solution for this issue - tracking WebPush click for anonymous users?Best regards,Dor

1
Yuanyuan Zhang
Team Member
8 days ago
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MathNew Member
asked in Data Instrumentation

Anonymize user after logout

Hi everyone,I’m currently implementing Amplitude in my Expo app (v51.0.14) using the latest version of @amplitude/analytics-react-native and Ampli.Everything is working except the logout part when I need to anonymize my user when he logout / delete his account. I tried to use the ampli identify function and providing an undefined userId and then tried the reset function but its not working the events are still being sent under the same userId.I’ve enabled logLevel to Debug and it log nothing when I’m calling the reset function, is it excepted or something going wrong ? Thank you :)

0
M
9 days ago
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godsenalNew Member
asked in  Building and Sharing Your Analysis

How to Calculate Average Events per Post per User in Amplitude?

I’m trying to calculate the average number of times a specific event (let’s call it Event A) occurs per post for each user in Amplitude. Each occurrence of Event A has an associated article_id property that identifies the post. When I use Event Segmentation and group by article_id for Event A, I can see the average number of Event A per post, but not the average across all posts for each user. Any detailed steps or guidance on how to achieve this would be greatly appreciated!  

0
G
9 days ago
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Ksenia KhmelevskayaNew Member
asked in Data Instrumentation

Channel classifier not working properly

Hi,I’ve been trying to set Channel Classifier but can make it work properly.I created a new classifier from scratch and added one row with condition utm_source = Klaviyo. utm_source is the only column in this classifier.In my data I have ads event with the utm_source = Klaviyo but it isn’t classified as Klaviyo channel. Instead it’s classified as none.There is no way I can make this classification work. Need help. 

0
K
10 days ago
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Akshay GulatiNew Member
asked in Data Planning and Governance

Default Properties Missing for some users

We recently instrumented Amplitude & are seeing an issue where the default user properties are set to none for almost 30% of our users even though custom user properties are being set for these users.Have been unable to spot a pattern or root cause for this. Any help would be sincerely appreciated.

0
A
10 days ago
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Yuliana TurchynNew Member
asked in Data Instrumentation

Filter does not work properly

Got a question: found some bug while doing data tables with filter. When I am doing the filtration, Amplitude shows users that do not fall under stated filters. What might be a problem in such case?

3
M
Well-Versed
10 days ago
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ArnauKokoroNew Member
asked in Data Instrumentation

Bigquery Sync Datetime

Hi, We are looking for an expected behavior related to Bigquery Sync Datetime. On our source we have all the data but on Amplitude there is much less data.We are seeing that Amplitude Sync at 00AM UTC and we update our source every day at 2AM UTC. So, the data on Amplitude is synced 2 days after because we sync Bigquery EVERY DAY.Is it possible that when Amplitude Sync at 00AM marks a DAY synced and that’s why it is not importing the data next day that has come at 2AM?If not, Amplitude should import data next DAY when imports again, but we are not seeing that. Thanks!

0
A
10 days ago
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SqueezeTechNew Member
asked in Data Instrumentation

Events not showing up when migrating to latest AmplitudeSwift sdk

We have migrated our iOS app from the old sdk to the latest AmplitudeSwift sdk and the events no longer show up on the dashboard. After enabling the debug logging, we see that that flush events are failing.  Debug: Skipping migrateInstanceOnlyStorages based on STORAGE_VERSIONDebug: Installing NetworkConnectivityCheckerPlugin, offline feature should be supported.Log: Start flushing 2 eventsLog: Start flushing 30 eventsLog: Existing upload in progress, skipping...Log: Existing upload in progress, skipping...Log: Existing upload in progress, skipping...Log: Existing upload in progress, skipping...Log: Existing upload in progress, skipping...Log: Existing upload in progress, skipping...Log: Start flushing 30 events We just see thousands of the same “Existing upload in progress, skipping” and “start flushing” over and over again. Any thoughts on why the flush is not successful?

0
S
11 days ago
dangrainger
Expert
dangraingerExpert

Make “tags” more usefulNew

In Data, an event can be assigned to a category, the category is then usable in filters, is surfaced in Segmentations, Funnels, etc. It’s very useful for data governance and easy finding of events by end users.the same can’t be said of “tags”…they don’t really do much. If you were to make these more useful in a way akin to categories, it’d add a further layer of beneficial governance and usability!

1
É
11 days ago
D
Conversationalist
dargeliesConversationalist
asked in Data Instrumentation

How to Monitor Destination Event Streaming

Hey all,We’ve seen a massive spike in our data point utilization in a partner integration (Braze) after setting up Braze as a destination in Amplitude. We currently have each event setup to “Send Events” with the optional “Select additional properties”. This seems like the obviously misconfigured culprit. Braze considers every event streamed, every event property, and every user property as a separate data point. Understanding this, I intend to reduce our data point utilization by disabling the “select additional properties”, however I have two primary questions before doing so as Braze depends on some event properties:When you do not “select additional properties” will Amplitude send the event with it’s own event properties e.g. a pageview event will also send with the url event property? This seems like it should, but reading the documentation it doesn’t explicitly say anything about the events own properties. This would be a dealbreaker if the events own properties are not sent. Try

5
jarren.patao
Community Manager
11 days ago

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