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Olga AzarovaNew Member
asked in Data Instrumentation
There is a long time between the "Client Event Time" and "Client Load Time" labels for the default event Browser SDK [Amplitude] Element Clicked

There is a long time between the "Client Event Time" and "Client Load Time" labels for the default event Browser SDK [Amplitude] Element ClickedWhat could be the reason and how to fix it? Other events arrive without a break in timestamps 

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O
2 days ago
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Dasha MarkovaNew Member
asked in Data Instrumentation
BigQuery source works only 1 day and then stops

Hello!I created 3 similar BigQuery sources from similar tables. 2 of them works normal and the last works only 1 day and then no data though there aren’t any errors, it refreshes but no data appear in Amplitude. What’s wrong?

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D
2 days ago
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Andy Chan WYNew Member
asked in Data Instrumentation
Page title is showing as (none) even though the event is sent

Hello, I’m facing this problem where my Amplitude dashboard still contains empty page titles even though I am seeing the events being sent on the web app. For context, I’m using NextJS. The page title is generated using generateMetadatahttps://nextjs.org/docs/app/api-reference/functions/generate-metadata I am not able to figure out why we are still receiving events with empty page titles. Screenshot of Amplitude Data Table 

61
jarren.patao
Community Manager
3 days ago
lars
Conversationalist
larsConversationalist
asked in Data Instrumentation
Track how a user opened the app (via email or push notification)

Hey, we’re developing an invoice approval solution. We sent multiple reminders to users when they have open approvals:A daily email digest that gets send in the morning when you have open approvals A mobile push notificaiton on every new invoice approval request A mobile push notification where you can be @mentioned An email for @mentions etc.We want to learn how users are coming to our app. Are the notifications working? I think for the emails we can use the referrer parameter. But what about push notifications?

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lars
Conversationalist
4 days ago
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Sreeswathy SNew Member
asked in Data Instrumentation
Revenue event marked as both Verified and Unverified

I am sending Revenue events from my NodeJS backend using the SDK.As per the documentation, all the revenue events from backend should be marked as Unverified.But some of the events are marked as Verified as well. Some events are also getting duplicated with both Verified and Unverified status. How can I make all of the events to come under one category?  

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S
4 days ago
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Bruxel OliveiraNew Member
asked in Data Instrumentation
Help regarding plan

I’d like to know what would my payment terms looking moving forward after this 1 year free usage? Also, it’s written SCHOLARSHIP GROWTH PLAN EXP. on 14th of February, 2025, this expiration date is correct?

10
B
5 days ago
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AJ LongNew Member
Ability to exclude noisy events from persona clustering or to cluster based on only select eventsNew

The persona chart seems like it could be very powerful if we had the ability to filter out noisy events (Experiment exposures and assignments for example). Or, if we could create clusters based only on select events or select categories of events, that would also be extremely helpful. We currently have to do all of our clustering outside of Amplitude because we can’t do either of these.

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10
A
6 days ago
A
AJ LongNew Member
Provide the ability to sync cohort across projectsNew

Provide the ability to sync cohorts across projects based on a userID or other identifier.

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50
A
6 days ago
M
Matthew DoNew Member
asked in Product Experimentation
How to pull the best blog post of the day based off most likes/comments

am working on a social video platform, and i use amplitude for my analytics. i made a segmentation graph charting the amount of blog posts we get uploaded per day, and i am trying to figure out how i can pull the blog post onto my dashboard? like what steps would i need to take or is this even possible

93
liuaud
Peer Moderator
6 days ago
R
Raphael Rodrigues SilvaNew Member
asked in Product Experimentation
How to use A/B Tests with Amplitude Experiment for Server-Side Email Campaigns and Unauthenticated Users

I need to do an A/B test so that 50% of people receive a certain email and the other 50% receive another email. The email is sent on the server and I am using the experiment flag to decide which email the person should receive. Through email, these people have a link and when they click, they access the same page on my app. On this page there are some events that I want to monitor and compare the email conversion rate. Even though the person is not authenticated, I can know the email because this information exists in the url.In this case, how should I proceed?I have seen that when I fetch the flags providing the user_id it generates the [Experiment] Assignment event but if I don't provide the user_id it doesn't. What is the impact on the experiment of not having this [Experiment] Assignment generated?Do I need to verify the user in order for the experiment to work properly? I'm asking this because we verify the user after they logged in, but at this point the user is not logged in.I'v

131
liuaud
Peer Moderator
6 days ago
Product Release Team
Team Member
Product Release TeamAmplitude
Winter Platform Release Highlights

New features offer more insights, simplified workflowsAmplitude helps you see what your customers experience, understand what drives growth, and build better digital products --- all in one easy-to-use Digital Analytics Platform.This month, we’re excited to announce a slew of new updates that make the tools you love simpler – all while delivering even more insights.We’re also excited to announce #AmplitudeShipWeek! Starting December 16th, we’re bringing you seven days of new feature releases to enhance your digital analytics experience in the new year.Be sure to check back here (or follow us on LinkedIn and X/Twitter) as we reveal a new feature each day. We can’t wait for you to unwrap them all!⭐️ Updates are available on all plans and to all Amplitude customers – including the EU Data Center– unless stated otherwise.  SummaryNew Analytics releasesOpt in to our new Chart insights digest [Beta]New Data & CDP releasesSimplify configuration with Bulk Model Management for Warehouse Nat

4740
Product Release Team
Team Member
9 days ago
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Elliot KohNew Member
asked in Data Instrumentation
Anonymous users included in "New Users"?

How do I exclude anonymous users who appear to simply be visiting the page without logging in - from being included in the “New Users” chart?   

50
E
9 days ago
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Jan ChangNew Member
asked in Data Planning and Governance
How are event properties across different projects counted with regards to the Event Property Limit?

If I have two amplitude projects, with roughly the same schema for events and properties, are event properties with the same in both projects counted toward the limit twice? Currently, my team has two separate amplitude organizations for our test and production environments, and we would like to consolidate them under two separate projects under one organization. However, we are well over half of the total 2000 event property limit so if this would duplicate our event property count it would be a big problem.

81
liuaud
Peer Moderator
10 days ago
A
A. HawaryNew Member
asked in Data Instrumentation
Stitching Sessions Across Mobile, Web, and Server-side

Hello everyone,I'm currently trying to figure out how to stitch sessions across sources. Here's the scenario: a user starts a session on our mobile app and is then redirected via an external link to a web flow that also uses our web SDK. I want the web event to be part of the same session that started on the mobile app.Would sending the session ID as a parameter in the redirect link and reusing it to manually set the web session ID accomplish this? Or is there a better way to achieve this? Additionally, some events might be triggered from our backend server using the Amplitude API, which could also set both the user and session IDs.Any suggestions or insights on this would be greatly appreciated!

61
sydney.koh
Team Member
10 days ago
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Novice
Thomas PruchinskiNovice
Hold property uniqueNew

In funnels you can hold a property constant to ensure that each event stage of the funnel has the same value of a given property. I would like to inverse that, so that the value of a property must be unique. For instance, I want to see how many unique content items a user opens or completes in a given timeframe. Dev team has explained it’s difficult to fire these events only for the first instance. And the Historical count in Amplitude does not help this use case, because I don’t want to specify what the values of the property are, I just want each value to be different than those associated with the previous events in the funnel.  

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Novice
10 days ago
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Pedro MogrovejoNew Member
asked in Data Instrumentation
Event explorer and users section, user_id

I`m testing events and I use GTM and event explorer to verified if the events is triggered¡ In the event explorer I can see the event with the user_id but in user I can´t see events for that user_id¡  

70
P
10 days ago
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Conversationalist
Trung VoConversationalist
asked in Data Instrumentation
Multi-tenancy: How to set user properties before tracking events? Alternatives without user property?

Hi everyone, I am working on a multi-tenant application setup where users can access:customer1.example.com for Customer 1's tenant customer2.example.com for Customer 2's tenant And so onIn my code, I have a tenant variable that is sent to Amplitude, as shown below:useEffect(() => { if (!userId || !tenant) { return; } amplitude.init(AMPLITUDE_ID, { userId }); const identifyEvent = new amplitude.Identify(); identifyEvent.setOnce('tenant', tenant); amplitude.identify(identifyEvent);}, [userId, tenant]); I am using @amplitude/analytics-browser version ^2.11.2. This works well for our custom events when triggered (like page load or button clicks) as the tenant property is included.However, we also have Amplitude's autocapture enabled, which captures two initial events on page load that lack the tenant property:[Amplitude] Start Session - missing tenant [Amplitude] Page Viewed - missing tenant Page Load View - includes both tenant and userId See the screenshot for more detailWhen

11214
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Conversationalist
11 days ago
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Ahmed zoheiryNew Member
asked in Product Experimentation
How to change experiment allocation/ targeting trigger ?

In the current experimentation UI in amplitude. we have the option to target all user or based on user property, but what we need is to target based on specific event.lets imagine that we have a funnel and Viewed landing page (first event in the funnel)  Amplitude normally assign users on variants before or after this event get fired  Clicked on product carousel  this is the event that we want to start assigning when it happen to include only in the experiment users who have done this event and the variants (treatment / control) should get exposed after firing this event.How to work on implementing solution 2. is there is a way from amplitude ui or it should be done using code ? and if with code, how to do it ?       

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C
Team Member
11 days ago
Amplitude Admin
Community Manager
Amplitude AdminCommunity Manager
published in Data Instrumentation
Can you migrate data from Mixpanel to Amplitude?

You can send data from Mixpanel through our backfill process using the Batch API. Some additional instrumentation best practices to remember:  Multi-platform products: Different taxonomy = different projects, same taxonomy = same project If different platforms have same taxonomies, then send to the same project (allows for cross-platform analysis) Create test projects: Have a test project for every production project Instrumentation limits: 2000 event types, 2000 event properties, and 1000 user properties Character limits: 1024 for all values, 10,000 for arrays if using append/ prepend operations Data values: ISO-8601 format (YYYY-MM-DD hh:mm:ss)  Sensitive data: We recommend NOT sending any PII/ non-compliant with privacy regulation data to Amplitude.  Comment here if you hit any roadblocks. The team and your peers are here to help!

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12 days ago
M
msftempNew Member
asked in Data Instrumentation
Using GTM Template + Autotrack w/ Segment

Hi, we are currently using the Google Tag Manager Template to autotrack page views, form submits, and clicks on our marketing website. We are using Segment in the product once a user signs up to track various product events. We also have Segment on the website, but it’s not integrated with Amplitude there. I’d like to know how we can ensure that Amplitude’s GTM tag uses the Segment anonymousId, so that we can ensure that both Segment + Amplitude utilize the same anonymousId to ensure proper identity resolution once a user logs in or signs up.

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M
12 days ago
L
Novice
lanceNovice
asked in Product Experimentation
Consistent bucketing across unique amplitude experiments

Hi there!We're working on configuring three experiments, one for each platform (web, ios and android) but we want the bucketing to be consistent across all platforms (i.e., a user that sees variant A on web should also see variant A on iOS and Android). If the rollout %, # of variants and variant weight all remain the same, could we apply the same bucketing salt string to all three experiments and expect consistent bucketing for all of our users in these experiments? 

3034
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12 days ago
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Rachel ManorNew Member
asked in Product Personalization and Audience Segmentation
I can't configure a cohort to work as I intend it

Hi,I’ve been trying to configure a cohort of users and I think I might be missing something in the configuration. I do it through the Users → Cohorts → new cohort button. I wanted to create a cohort where users of a certain domain are NOT included in the cohort. I did so by asking amplitude to include users only if their email “does not contain” the string “@domain.com”. This condition is inside it’s own section in the cohort definition, so afaik, it should be ANDed with any other conditions to create the cohort.After that, I created a segmentation chart, and added “segment by” section, and added my cohort there.The problem is that I still see users from domain “domain.com” taking actions in the segmentation chart. I must be doing something wrong, or not understanding how this works. Can anyone help?

160
R
13 days ago
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Bruxel OliveiraNew Member
asked in Data Instrumentation
Question regarding plan

I’d like to know what would my payment terms looking moving forward after this 1 year free usage? Also, it’s written SCHOLARSHIP GROWTH PLAN EXP. on 14th of February, 2025, this expiration date is correct?

40
B
13 days ago
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Hugo PereiraNew Member
asked in Data Instrumentation
Stuck at "Getting started"

I’m stuck at “Getting started”. I’ve implemented the script, but the function keeps on listening and nothing changes:  Any ideas on how to resolve this?

80
H
13 days ago
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Dagim TesfayeNew Member
asked in  Building and Sharing Your Analysis
Issue with Screen Replay in Android Application

I am currently integrating Screen Replay into my organization's new Android application and have encountered an issue. While the screen replays appear in the list, the videos themselves only display a loading component along with the touch interactions made by the user. Unfortunately, the actual UI elements are not visible in the video.To provide more clarity, I have attached a video demonstrating the issue.Could you kindly assist me in resolving this issue? Please let me know if you need any additional information or logs to help investigate further.  

80
D
16 days ago

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