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3188 Topics
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Novice
g.owusuNovice
asked in Data Instrumentation
Data Discrepancy

We have an amplitude connector extracting data from our app. The data is available on the amplitude dashboard and also on our snowflake api. We compared the data loaded via the amplitude connector to snowflake with that in the amplitude dashboard and we are seeing differences in the sessions measure. Also the session_id is not converting to an accurate timestamp of the relevant session.

5246
belinda.chiu
Team Member
J
jnazemiNew Member
asked in Data Instrumentation
Issues using the Revenue LTV REST Endpoint

I’m currently trying to pull revenue data for specific users out of Amplitude using the Revenue LTV endpoint but getting some unexpected behavior. Before I even added a segment definition to define specific users in the request I wanted to understand its behavior and I’m not getting the results I’d expect. GET https://amplitude.com/api/2/revenue/ltv?start=20210415&end=20210422&m=2&i=1 Is the request I’m making. From the documentation I thought this would be the daily (i=1) TOTAL REVENUE (m=2) of our Users. However my response is essentially empty data: { "data" : { "series" : [ { "combined" : { "count" : 0 , "paid" : 0 , "r1d" : 0 , "r2d" : 0 , "r3d" : 0 , "r4d" : 0 , "r5d" : 0 , …. This continues for every day in the range. I make the same request except change the interval to 7 and… GET https://amplitude.com/api/2/revenue/ltv?start=20210415&end=20210422&m=2&i= 7 { "data" : { "series" : [ { "combined" : { "count" : 1 , "paid" : 1 , "r1d" : 103057.4 , "r2d" : 217844.1 , "r3d" : 217844.

3401
Amplitude Admin
Community Manager
V
ValeryiaNew Member
asked in Data Instrumentation
Google Optimize results in Amplitude

Hi community Do you know any way how we can show the results of A/B tests (as well as other tests) we run in Google Optimize in Amplitude? We thought about inserting a JavaScript string into each variant and creating an event for each of these in GTM but it hasn’t been tried yet doesn’t seem like an optimal solution Do you have any better suggestions? Thanks!

12701
eddie.gaona
Team Member
A
Novice
AbeedaNovice
asked in  Building and Sharing Your Analysis
Lifecycle chart query

When i filter dormant users the bar charts show the negative scale, what does that mean? e.g. what does -8 dormant current user mean? if it means 8 current users went dormant that week then why is it appearing as -8? why not 8 only

4362
A
Novice
Saish Redkar
Expert
Saish RedkarExpert
asked in Data Instrumentation
Govern : Approving properties in Portfolio View

Hello!We are pretty heavy on querying our cross project portfolio view consisting of multiple production source projects. Currently, even after approving the unexpected events and their properties in the individual source projects, I have to approve them in cross project view also . Is this the expected behavior? Thanks!

3524
Saish Redkar
Expert
J
JAngellNew Member
posted in  Building and Sharing Your Analysis
Seeking Insights From Other Amplitude Users

Hello, my company is just starting to implement Amplitude and we were hoping to connect with others that are currently using Amplitude and have a B2B product portfolio similar to ours. Our portfolio contains @10 products that all have some level of integration with our core product and all products are at different parts of their life cycle. I wanted to get some insight on what you have done with Amplitude and how you are tracking usage/events across your entire portfolio which is our end goal. If anyone is interested in perhaps setting up a quick zoom call to discuss that would be much appreciated as well.

2151
Saish Redkar
Expert
W
wayzerNew Member
asked in Data Instrumentation
Retention cURL on Dashboard Rest Api

Hello, I've been trying to get the retention using a starting event and return event.The cURL that i'm using (excluded the auth header): https://amplitude.com/api/2/retention?se=\{"event_type":"ce:notification_open_event"\}&re=\{"event_type":"Start%20Session"\}&start=20210412&end=20210415 notification_open_event is a custom event and i'm trying to use the amplitude default event Start Session as well. the cURL keeps returning 400: Bad Request (Unable to create definition from arguments) the documentation (https://developers.amplitude.com/docs/dashboard-rest-api#retention-analysis) states that “Full event for the start action. Supports two "event_type" values: "_new" for new users, and "_active" for all users.”. Can it be a custom event as well? If not, what would be an alternative to do the same but with a custom event Thanks!

4651
jarren.patao
Community Manager
S
samratNew Member
asked in Data Instrumentation
Use taxonomy Api to delete the event property

Hello, I am exploring the taxonomy api (https://developers.amplitude.com/docs/taxonomy-api).The requirement is to programatically delete the event-properties from the event.Assume that there is some event with name `Watched Videos` which contains numerous event_properties. I need to delete some specific event property from the event. e.g `1962_Artwork` is an event property in the event `Watched Videos`. I was trying to use the taxonomy api , below attached is the curl command and error. curl -u <api_key>:<secret> -X DELETE https://amplitude.com/api/2/taxonomy/event-property/1962_Artwork\?event_type\=Watched%20Video | jq '.' | less response{ "errors": [ { "message": "Attempted to remove an event property, \"1962_Artwork\" for event \"Watched Video\", that is not a planned event property." } ], "success": false} Also tried using adding this property in the planned properties from the amplitude ui (https://help.amplitude.com/hc/en-us/articles/360047579471-Plan-events-and-properties) but s

4823
tracy.guo
Team Member
J
Novice
jj41Novice
asked in  Building and Sharing Your Analysis
Can we backfill funnels in Amplitude?

Suppose I want to analyze the funnel between Event A → Event B → Event C Sometimes, because of eventing issues or missing eventing, some users are able to get to Event C without doing Event B. In those cases, would it be possible to backfill on Event B, where we say “If a user has done Event A and Event C, assume they have also done Event B even if it is not present). In many cases, users are allowed to skip steps in the funnel, so I wanted to check if Amplitude has a way of incorporating that.

4451
tracy.guo
Team Member
J
Novice
jj41Novice
asked in  Building and Sharing Your Analysis
How to control for an event property in a funnel chart?

I wanted to look at the conversion between two events, say “Viewed Song” and “Played Song” (What % of users who view a particular song play it). The song_id is one of the event properties for both events, and I want to hold that constant over both events, so I’m answering “Of all the users who view a particular song, how many play that song” instead of “Of all the users who view a song, how many play any song”. Is there a way to do that in Amplitude?

4423
Saish Redkar
Expert
Saish Redkar
Expert
Saish RedkarExpert
asked in  Building and Sharing Your Analysis
Removing users from a Team Space

Hello!As an admin, can I remove users from a Team Space? I accidentally added a user to an irrelevant Team Space and want to remove them from it. I couldn’t find anything in the UI to make this happen. Thanks!

4932
Saish Redkar
Expert
R
RaymondHoNew Member
asked in Data Instrumentation
Event disappeared after approval

Hello Team, I have sent a new event to Amplitude, but not seeing it in the Events tab, but I can find it in the Home → Unexpected Errors page, then I approved the event. However it is disappeared, and couldn’t find it anywhere. Can you please help? Thanks

2902
R
D
daikiNew Member
asked in Data Instrumentation
How to add data source from the screen of "Send using the HTTP API"

I do not know the next step to add data source from the screen of "Send using the HTTP API" Could some one teach me the procedure until using this function?

3163
D
J
Novice
jakehong0521Novice
asked in Data Instrumentation
Disabling metric tracking during development

Just like the title, I’m wondering if there is any simple way to disable logging for few reasons I’m developing a new feature for frontend and don’t want to send events that are created from interacting with the website I’m running an automated E2E testing and don’t need to log events from the testing

18257
J
Novice
J
jack.hobbsNew Member
asked in Data Instrumentation
Combine Tag Manager SDK with hardcoded events

Can I implement the SDK on web vis Tealium IQ tag manager and also hard code an event on the page, is there any risk that this will be processed differently?

2881
jarren.patao
Community Manager
B
basilerohartNew Member
asked in  Building and Sharing Your Analysis
First session analysis for a specific screen during onboarding

Hi, I’d like to do the following analysis for all users who sign up to my app, so only their first session. I already did a funnel analysis until they reach the home of the app. This analysis is focused on this specific screen (home) : average lenght of time on this screen. most common actions on this screen which lead to subscribe. most common actions on this screen which lead to drop-off. user path (but only for first session). Thanks in advance !

12595
B
Saish Redkar
Expert
Saish RedkarExpert
asked in Product Personalization and Audience Segmentation
Unable to view Custom Marketo Boolean Field after sync completion

Hello! Many a times I want to verify if I have synced a given cohort to the correct Marketo field. It appears that I'm not able to view the Custom Marketo Boolean Field after a sync is performed. Once you sync, the only option is to resync it or set up a new field for another sync. Is there a way to view this field after a sync is performed? Ideally, seeing this field alongside the following details for a cohort will be helpful - Thanks!

4024
Saish Redkar
Expert
R
rayqNew Member
asked in  Building and Sharing Your Analysis
Surfacing analytics to my end users (white-labeled embedded analytics)?

Hello, I have an engineering team that built an app that allows users to create profiles. I want to show my users analytics, i.e., how many visitors came to their profiles. What’s the best way of doing this using amplitude? Thanks!

11485
Nadia
Team Member
B
BabysharkNew Member
asked in Data Instrumentation
Start Session as an event

Hi, I have two questions about setting and modifying events. 1. ‘Start Session’ as an event I’ve known that ‘Start Session’ and ‘End Session’ events which are offered by amplitude automatically are visible on the ‘Pathfinder’ and ‘User Session’ chart. What if I want to use that on the other charts as an event? I checked this link and sent it to our developer, but he said it seems not possible because our app is made by react-native. (https://help.amplitude.com/hc/en-us/articles/115002323627-Tracking-Sessions) Is there any way to set up these to the event? 2. Change the name of event property value As changing our data structure, I’d like to change the name of the event property value. I thought it’s possible on the page ‘GOVERN’ but it just allows to change property name, not value name. Can I change it? Thanks!

34871
jarren.patao
Community Manager
Nicol Hawkins
Team Member
Nicol HawkinsAmplitude Support
posted in  Building and Sharing Your Analysis
Get creative with custom bracket retention!

First, a little background. If you didn’t know, Bracket Retention offers more flexibility and freedom than N-Day retention; it allows you to define your retention period. Essentially, this powerful tool can be used to analyze retention based on your product’s specific usage interval. Bracket retention allows you to define any bracket of time you want, from a single day/week/month to multiple days/weeks/ months. On the x-axis, N-day retention maximums are 30-day, 24-week, and 12-month retention respectively. But what if you’re hoping to see beyond the default scope? Custom brackets make this possible! Say you’re looking to see weekly retention for the entire year. Using weekly granularity, you can create custom brackets for all 52 weeks of the year: Amplitude will conveniently save your custom brackets to the metrics module. That way you can easily reference the same 52-week bracket again for future retention charts. How have you tried using custom brackets in your analysis?

4590
Nicol Hawkins
Team Member
U
ucsbvb07New Member
asked in Data Instrumentation
Best CMS that integrates with Amplitude?

Hi all, Does anyone have preferences on CMS platforms that integrate well with Ampltiude? Currently we are on Wordpress, but want to shift to a more robust platform. Thanks!

5101
belinda.chiu
Team Member
K
Novice
kkarunakaranNovice
asked in Data Instrumentation
Amplitude Revenue [Verified] event on Amazon Kindle Fire

Hello, I’m implementing revenue tracking for Amazon devices. I’m getting the revenue event but not the revenue [Verified] event. I’m testing the purchases through amazon live testing. user id= 4c93461e-a86b-4c35-9647-0b3a514fe255 amplitude id 244677427764 Receipt {"receiptId":"7ScSG2szT5w1BZPK96qE_Cw2iqxySSeg7uVMSVOu1pY=:1:12", "itemType":"CONSUMABLE", "purchaseDate":"Tue Mar 23 13:08:05 GMT-04:00 2021", "sku":"com.budgestudios.UnityIAP.Consumable2.A"} Receipt SigRevenue KbQOplsthESb_PSIxBlCV4vhUkxumfBCdRQTTJL4iCg= Event properties

3876
jarren.patao
Community Manager
J
jchenn14New Member
asked in Data Instrumentation
With iOS14 removing visibility, we want to make sure we can continue to give our clients the confidence in investing in paid channels. How do we set up the right data points / assumptions to make up for the loss of attribution visibility?

Challenge: Most people will opt-out of sharing their privacy info when iOS14 fully rolls out and sends those notifications. Once that happens, FB (and other paid channels) will underreport on its performance of how many people converted from their platform, and product analytics will begin to lose key visibility. What can we set up on the product analytics / attribution side to solve the lack of visibility? Are there any formulas, or assumptions that could be in place to estimate actual FB conversions from the under-reported performance numbers FB shows? Need to figure out: Primary: Understanding how to make sure data integrity post-iOS 14 implementation is correct, and what specific actions we can take to solve for the data/attribution loss (assumptions? working with 1st party data sets? etc). Secondary: we currently use reporting/data on Kochava. Once SKAN compatible campaigns are up and running, understanding what it can/can’t tell us. Right now data flows to Kochava, and Amplitude.

3881
belinda.chiu
Team Member
serene.gan
Team Member
serene.ganAmplitude Support
posted in Data Instrumentation
Troubleshooting Attribution - It's Not Rocket Science!

Hi there Amplitude Community! Today I wanted to cover a topic that our team fields many a question about - troubleshooting missing events from our attribution partners . Quite a few of our customers make use of our various integrations to pipe in mobile attribution data. To date, we have direct integrations with Adjust , AppsFlyer and Branch - just to name a few. How the Attribution Integrations Work All of our attribution integrations use the Amplitude Attribution API to send data to Amplitude. This API was built primarily to collect attribution campaign events that contain attribution information, then match it with users via the Advertising ID (IDFA/IDFV/ADID). Things to Look Out For Since attribution is matched to Amplitude users via the Advertising ID, this data has to be included in attribution requests (set the IDFA, IDFV, and ADID fields where relevant) Advertising ID also has to be included in non-attribution events so that there’s something to match against Matching is case s

9434
Saish Redkar
Expert
P
PolNew Member
asked in Data Instrumentation
Events appearing in user look-up but not in govern

Hello, I have a very simple but big problem: some of my events (example “Viewed Home Screen”) appear in the event stream of user look-up but they do NOT appear in the list of events in the “Govern” section As a consequence, I can’t create event segmentation charts based on these events, while Amplitude receives well the events. What can I do? Thank you in advance! Pol

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