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Building and Sharing Your Analysis

Learn, ask questions, and help others build Amplitude charts and gain valuable insights!

  • 907 Topics
  • 2,366 Replies
907 Topics
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Kristine GloriaNew Member
asked in  Building and Sharing Your Analysis
Unable to access previous projects

Hello,I just logged into Amplitude to find my entire dashboard/workspace completely wiped out. I no longer have access to any of my previous projects or spaces. In addition, all of the team members from my organization are no longer listed under “organization settings.” Was there a product change to the free version that would have caused this? Thank you,Kristine

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Esther Trapadoux
Community Manager
5 months ago
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TetianaNew Member
asked in  Building and Sharing Your Analysis
Our software product on customers' own domains

Hi. Our product is set up in a way that after the initial onboarding on our domain, the customer sets it up on their own domain as a subdomain. For example the customer xyz sets up our product as e.g., product.xyz.com.Is it possible to configure Amplitude to gather data from numerous subdomains, each representing a different customer, and then present the combined analytics on a single dashboard?I would be grateful for your help.

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5 months ago
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EvgeniyaNew Member
asked in  Building and Sharing Your Analysis
Reverse "Save onto charts"

I´ve applied the filter to the dashboard I own and then proceeded with “Save onto charts” - hence the filter was applied to all my existing charts.How do I remove this filter that is now applied to all the charts on my dashboard?

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Team Member
5 months ago
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Annabel StanleyNew Member
asked in  Building and Sharing Your Analysis
Optional funnel steps not adding up

I’ve created a funnel with an optional step, however the number of users who are in the funnel after the optional step is higher than the number of users at the start of the funnel. It seems to be counting some users going down both routes. Can someone explain what is happening here? Screen shot below:  

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Team Member
5 months ago
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Grégoire RoquetteNew Member
asked in  Building and Sharing Your Analysis
Evolution of a 5 day Revenue LTV over time

Hey guys,  I’m trying to create a chart to visualise the evolution of the 5 day LTV generated by clients over time. I have created a cohort for customers who subscribed the same week. I would like to plot the 5 day LTV of the cohort week 1, then the 5 day LTV of the cohort week 2… On the x-axis would be the cohorts (from week 1 of subscription until week n), and on the y-axis their 5 day LTV.  Any ideas how I could do this ?  Thanks !  Greg

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Anthony
Peer Moderator
5 months ago
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Conversationalist
sanchitConversationalist
asked in  Building and Sharing Your Analysis
How is session length calculated ?

We have just implemented 5 tracker, but still app has lot of features where trackers are not implemented.Does the session length and hence average session length per user, take the time into consideration of a scenario when user is still using the feature( using the app) on which trackers are not yet implemented?

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Saish Redkar
Expert
5 months ago
A
Alex EspinosaNew Member
asked in  Building and Sharing Your Analysis
How can i look up for churn users who did not use the app for XX number of days?

I want to run analysis on my churned users.I’m trying to create a segment/audience for users who did not use my app for 14 days or more since the launch of the app.What would be the best approach for this?

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Saish Redkar
Expert
5 months ago
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Matthew SiaNew Member
asked in  Building and Sharing Your Analysis
What is the best way to create a segment/cohort that tracks accounts with more than 1 unique user?

For example, I want to review all the accounts that have more than 1 active user. We have account_id and user_id properties on the events, but how do I filter out accounts that only have 1 active user_id.

3
eddie.gaona
Team Member
5 months ago
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Andrew LeeNew Member
asked in  Building and Sharing Your Analysis
How does "completed within" and “earliest longest” work for funnels

I am confused around the logic around "completed within" and “earliest longest” for funnelsLet’s assume a funnel with the following criteria: A → B → C, and I set a conversion window of one houruser does A at 1pm A again at 1:30pm B at 1:45pm C at 2:15pmAnd I'm doing funnel analysis counting unique users. How would Amplitude analyze this funnel?Did they complete within 1 hour? I've tried reading the docs and am still very confused.Thanks!

1
dangrainger
Expert
5 months ago
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Philip TsienNew Member
asked in  Building and Sharing Your Analysis
Interpreting a Retention Chart Correctly

Hi all,Wanted to get confirmation that I’m interpreting this retention chart correctly. The way I’m reading this, the chart is telling me that:Over the past 4 weeks (time frame selected in the top right)… 5.22% of “New Users” (selected in “Starting event”) have completed “Any Active Event” (selected in “Then the return event”) in at least 3 out of 4 weeks (chart itself)One clarifying question: is this 5.22% the group of users that have completed any active event within any of the 3 out of the past 4 weeks (e.g. weeks 1, 2, and 4) or is it the group of users that have completed any active event in 3 consecutive weeks (e.g. weeks 1, 2, and 3)?Thank you for your help.

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5 months ago
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SusieCNew Member
asked in  Building and Sharing Your Analysis
Discrepancy between figures in a retention analysis and funnel analysis

I’m trying to find out what % of users who perform one action then complete a second action in the next 24 hours. I’ve tried to look at this in two ways: First is through a funnel analysis where the conversion window is 1 day, counting by unique users, which gives me 66%. Second is through a retention analysis measured as “return on (custom)” calculated by 24 hour windows, looking at day 0 retention. This gives me 80%. Both are looking at the same time period, with the same segment and the same events. Is anyone able to shed light here? Thanks!

1
eddie.gaona
Team Member
5 months ago
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rich20509New Member
asked in  Building and Sharing Your Analysis
Could Someone Give Me Advice on How to Implement Amplitude for Mobile App Tracking?

Hello there,As I am working on implementing Amplitude for tracking analytics in our mobile application. I have gone through the documentation and set up the basic tracking, but I am looking for some advice and best practices from those who have more experience with Amplitude.Specifically, I would like to know aboutWhat are some recommended practices for tracking events in a mobile app? Are there any common pitfalls to avoid?How do you recommend identifying and tracking users across sessions and devices for a seamless user journey analysis?When is it appropriate to use custom properties, and how can they be effectively utilized for deeper analytics?Also, I found some help from this too: https://medium.com/takodigital/implement-amplitude-on-your-mobile-app-cbf7bf1a9610infoWhat are the best practices for managing data retention and ensuring user privacy compliance, especially with recent regulatory changes?Are there any tools or platforms that integrate particularly well with Amplitude fo

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R
5 months ago
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DannyNew Member
asked in  Building and Sharing Your Analysis
Chart API does not return series labels

I have integrated with the get chart API GET /api/3/chart/:chart_id/query however the response returns the series labels as 0,1,2,3 and not the labels that I see when viewing the chart. This means I don’t know what the data refers to when using the API. Is this the expected behaviour?Response:"seriesLabels": [0,1,2,3]Is there an alternative way to automate the retrieval of csv exports that are available when manually viewing a chart?

5
A
5 months ago
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Helpful Hero
liukaichiHelpful Hero
asked in  Building and Sharing Your Analysis
Average Number of Unique Items in an Array

I have a parameter that is an array of ID’s. I would like to understand the average size of this array between my events.  I saw this Distinct Property Values Per User option in the Segmentation chart.  This seems promising but I just want to understand if I’m reading the results correctly. I could see it one of two interpretations:Each array SET is a “value”. Therefore if I fire this event 3 times with 3 different array contents, then that would be 3 different values Each value within the array is counted as a distinct value, and so if there are 6 items in the array, then a user would appear as “6” for that day. I would hope it is #2, as it would help me solve my questions. But a clarification of how this works would be great. 

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Team Member
6 months ago
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dotsNew Member
asked in  Building and Sharing Your Analysis
Visualizing user composition by frequency of visits (DAU/WAU/MAU)

Hi Amplitude community, I’m fairly new to the world of Amplitude but have been really enjoying the tooling so far :)I’m wondering if there’s a good way to visualize user composition by frequency of usage--e.g. building a pie chart that will show a breakdown of number of users who are active on a daily vs. weekly vs. monthly basis.I’ve been looking at the User Composition chart but it seems to only allow composition by user properties. Any advice/pointers would be greatly appreciated. Thank you!

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D
6 months ago
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Nobu TakenakaNew Member
asked in  Building and Sharing Your Analysis
How can I save filter with email and re-use for other event tracking?

 Than you so much for the community for help.<What I am trying to do>On Segmentation time trend feature, I am trying to track # of use except for our customer success.  <Challenge>Though it is possible to filter by email (remove email based on our company domain), we need to update filter every time when when new customer success.><Potential solution>I thought it might be possible to create “custom filter A” that consist of set of emails, and once I update that “custom filter A”, that applies to all the output that uses the “custom filter A”.  However, more elegant solution is also appreciated.

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N
6 months ago
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Helpful Hero
quintinparHelpful Hero
asked in  Building and Sharing Your Analysis
How do I clear up events to remove this message?

 

1
Saish Redkar
Expert
6 months ago
Daniel Foster
Daniel FosterNew Member
asked in  Building and Sharing Your Analysis
Template Gallery charts won't populate

Brand new Amplitude user here. The template gallery seems cool; I swear I saw the charts populate for me previously. Now I just get some tips telling me to do the very thing (I think) I have already done.  Can anyone point me in the right direction for a solve?

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Saish Redkar
Expert
6 months ago
Q
Helpful Hero
quintinparHelpful Hero
asked in  Building and Sharing Your Analysis
Calculating new purchasers – Can you tell me what I am doing wrong here?

My numbers aren’t aligning when I do a manual auditHere’s what I want to do: As stated in the tin, I want a simple graph of new purchasers. Whenever someone purchases something, I have an event called “CompletedPurchase” Here’s how I tried to achieve thisAnd here’s the cohort for Paying Users. What am I doing wrong?

9
Q
Helpful Hero
6 months ago
Anthony
Peer Moderator
AnthonyPeer Moderator
asked in  Building and Sharing Your Analysis
LTV $Revenue Charts still using old UI with cohorts on top?

Is the old UI (with events and cohort on the top instead of on the left) for the LTV charts just me?    

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Saish Redkar
Expert
6 months ago
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Experienced
Mridul SharmaExperienced
asked in  Building and Sharing Your Analysis
Can we export large number of charts as PDF for a particular dashboard?

I created a dashboard which contains 38 charts in total. First issue that I encountered was the noticeable amount of lag while viewing the page. Second issue is related to the export feature. I tried exporting the dashboard as a PDF but some of the charts are never rendered. Can someone look into this as to why the above issue is happening? The reports that I create can be bigger than the existing stuff that I have created.

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Experienced
6 months ago
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Anita TNew Member
asked in  Building and Sharing Your Analysis
Can you build a report based on the last click only of an event?

I have an event that tracks clicks on a toggle, and I have an event property on that event called “enabled” that tracks whether they have enabled (=TRUE) or disabled the toggle (=FALSE).I am trying to measure the number of unique users that currently have the toggle set to enabled, and the only way to do that is to know what the value is the very last time they clicked the toggle.Is there a way in a segmentation chart or a funnel chart to only count last clicked event where enabled = TRUE?

1
Saish Redkar
Expert
6 months ago
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johnny-shippioNew Member
asked in  Building and Sharing Your Analysis
Best Practice to separate environments using Ampli Wrapper

Hi, I’m quite new to Amplitude. I’m intalling Amplitude to my Saas web application made by react and typescript. I have several envrionments of this application. ex) local, dev(qa), staging, production. First, I thought having project per environment was the right way( I’m ok to use dev project for local,dev,staging and prod project for production enviornment). But, seeing generated code by Ampli Wrapper, I got confused.  This is the fragment of  generated code. export type Environment = 'projectname';export const ApiKey: Record<Environment, string> = { projectname: 'xxxxxxxxx'};This shows environment = project. However, ampli.json seems not to be configurable for multiple project. Do I need to create source per enviornment and project per app? What is the best way to setup Amplitude project in multi environment scenario for Ampli wrapper user? What I want is simple, I need an environment to test if my implementation is OK before releasing code to production. Plus, I want to kee

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6 months ago
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Nick FomichNew Member
asked in  Building and Sharing Your Analysis
Can not interconnect user from web with user from mobile using the same event/user property, when creating a funnel

Hello, dear Community!What I’m trying to do is:I’m sending an event from web (when user opens download link) with property “web_pairing_user_id”, while setting user property “web_pairing_user_id” with the same value When user installs the app and accepts this particular invite, I set the same “web_pairing_user_id” to user properties of a user plus sending it with the “invite accepted” event Then I create a funnel with web and mobile events going one after another, picking “Holding property constant” (selecting “web_pairing_user_id” here, I’ve tried both event and user property) As I understand, Amplitude should match users with the same value in this property and build a correct funnel, but this doesn’t work :(I’ve checked both events that were sent today and they both have this event property with the same value. Maybe there is another way to somehow create such funnel?Looking forward to your help 😓Attaching some screenshots. 

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N
6 months ago
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TusharNew Member
asked in  Building and Sharing Your Analysis
Automate the 'Refresh All' in Amplitude Link to Sheets Add-on

I am using the following add-on to export chart data directly to my linked google sheet. https://workspace.google.com/u/0/marketplace/app/amplitude_sync_to_drive_and_sheets/998012258772The extension gives a interface that requires the user to ‘Refresh All’ charts data manually.Can someone help me with a way to automate the ‘Refresh All’ button such that is syncs data after a set period of time? I was looking into ways to write a script in google sheets app script but couldn’t find a way. Screenshot of Amplitude Add-on 

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6 months ago

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