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Using Amplitude

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2664 Topics

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andrew_edwardHelpful Hero

asked in Building and Sharing Your Analysis

Download events from funnel step

I want to be able to download or explore an event in a funnel step further. For example, in this funnel, I want to explore the properties of the 3415 checkout events in a segmentation chart to see for example the average order value or products bought. Any idea how to do that?

1 year ago

TJD_MNew Member

asked in Data Instrumentation

How to Pull a Report of Mobile Device Models By OS & Ranked Volume of Devices?

How can I compile a report, etc. that shows me the list of mobile devices by volume of # of users with each phone? For example, I want to see a report that shows me how many of each model of Android device that our customers use, ranked by highest volume of devices to lowest volume?

1 year ago

cfreymeyerNew Member

asked in Building and Sharing Your Analysis

Retention CSV export issues

Hi, I’m having an issue where I’m viewing several countries by N-Day Retention rate, however, when I export the CSV, the data seems poorly laid out. In the chart within Amplitude, it shows the cumulative number of users for each day (and the % of users that retain each day e.g. Day 0, 1, 2, etc). This is show on a single line cumulatively (e.g. if I’m looking at new users from dates June 1 - June 7, the chart shows all of these users added together, which is helpful).However, when I download the CSV, it parses out each individual date of the between range, making the process to play with the cumulative data prohibitively cumbersome. Does anyone know if there’s a way to download what I see from the chart within amplitude instead? Screenshots below of both the within-Amplitude chart and the CSV output.Thanks!

1 year ago

tcwaltherNew Member

asked in Data Instrumentation

Interpreting difference between retention start events between "New User" and "Any Event"

I’m trying to understand the different meanings of start events in retention graphs. When I select “Any event” instead of “New user” as my start event, my monthly bounded retention increases significantly. What does that mean? Am I now counting users twice, because in month three, I’m no longer just counting the users that did my return event three months after being new to my product, but also every user who did the return event three months after any other event they did before?

1 year ago

NilsConversationalist

asked in Building and Sharing Your Analysis

Funnel analysis - from their first day

Hi all!I am extracting data from your API. right now I’m doing a funnel analysis and I’m using cs = ‘864000’ to get the result with “Completed within 10 days” ... … but what should I use to restrict it to “their first day” instead of “any day”, which seems to be default?Is this possible, as I can’t find anything about this in the documentation, and if not, is there a workaround solution? Grateful for any help!/Nils

1 year ago

pocketmattNew Member

asked in Building and Sharing Your Analysis

Calculating minutes played on D0 and calculating retention vs. minutes played

Hi, I’m looking to create a chart that shows me the average minutes played for D0 users. I don’t need this broken down per day (this is the only chart I seem to be able to create), I just need the mean average across all D0 users. I also want to make a chart showing the retention after minutes played to see when players are dropping off similar to the charts in this article from google: https://medium.com/googleplaydev/why-the-first-ten-minutes-is-crucial-if-you-want-to-keep-players-coming-back-to-your-mobile-game-4a89031b6308 Thanks

1 year ago

aimonNovice

asked in Data Instrumentation

m.efremovNew Member

asked in Data Instrumentation

Number of events per day for a user

Hello!Users have event XEvent X has property Y1. I need to take all users who have more than 5 events X per day2. Calculate the median of property YAnd I don't understand how in amplitude I can create a cohort of users who have >5 specific events each day in 30 day range.I hope for your help!

1 year ago

ggggNew Member

asked in Building and Sharing Your Analysis

I’m looking for a formula that returns MAX value of a property for each user

Hello, I’m looking for a formula that returns maximum value of a property for each user. It’s something similar with this function if we have it, PROPMAXThe thread here doesn’t answer my question, as I want result for each user Could you help please? Thank you

1 year ago

yonatanbendahanNew Member

asked in Data Instrumentation

Sending user data to an event

I want to send some custom user data to an event (e.g. first name)Right now I’m just setting the userId (setting it once, not on each event), so I do have an identifier for the event.Is there a way to associate custom data with the userId, or should I send this data on every event?

1 year ago

ShaysNew Member

asked in Data Instrumentation

Changing Amplitude URL when using segment device mode

We are using Amplitude via segment events, in device mode. We integrated segment to our front end we pages, and write with JavaScript and angular.It seems that ad blockers are sometimes blocking xhr requests to api.amplitude.com. We see that amplitude.js bundle is downloaded, but it fails to send events to amplitude backend.We want to create proxy server for Amplitude, but we do not know how to configure the client side, as we have access to only analytics segment JS object, and not to amplitude object, or at least we do not know how to access the amplitude JS object. Is it possible to access amplitude JS object when using Amplitude in segment device mode?

1 year ago

sgillz44New Member

asked in Data Instrumentation

HTTP API not ingesting Intercom API event data

We are trying to send Intercom message sent data into Amplitude. We have followed the instructions via Amplitude’s HTTP API. When we send the event from Intercom’s API, we get a 200 response so we know it’s sending. However, the data is not found in Amplitude. I’ve checked both the data.amplitude.com section as well as user lookups and event segmentation - its not thereExample event we’re sending, where we’re including user_id and device_id, as well as event_type. What are we doing wrong here? Why is the data not showing up in Amplitude? 'user_id' => '300213', 'device_id' => '30021354393516304124', 'event_type' => 'Intercom Message Sent', 'message_channel' => 'email', 'message_title' => 'PropertyBoost - Price Reduced - Email (08/09) Event Base> 'message_type' => 'Auto message', 'conversation_id' => '54393516304124', 'opened_at' => '2022-06-21 17:00:28 -0700', 'sent_at' => '2022-06-21 17:00:15 -0700',

1 year ago

jonNew Member

asked in Building and Sharing Your Analysis

Is it possible to load an event from the past?

Here’s the usecase I’m trying to satisfy:User starts generating Amplitude events, say today Their first touchpoint with the company was actually in the past and it would be nice to add an event that occurred 2 weeks ago.I tried setting the time property in the Node SDK without success.

1 year ago

jchesoNew Member

asked in Data Instrumentation

Retrieve Amplitude ID with user_id through an API

Hi,I am building an internal tool where I would like to take their user_id and call https://profile-api.amplitude.com/v1/userprofile to return the Amplitude ID of the user, so that I can link directly to their profile within the application.Unfortunately, it seems like with amps_props=true set in the URL it still doesn’t return this property:{ "userData": { "recommendations": null, "user_id": "testUser", "device_id": "ffff-ffff-ffff-ffff", "amp_props": { "library": "http/1.0", "first_used": "2020-01-13", "last_used": "2021-03-24", "number_property": 12, "boolean_property": true }, "cohort_ids": null }Could you please advise if there is any way to get the Amplitude ID using the user_id?Thanks,Jarryd

1 year ago

skippetNew Member

asked in Data Instrumentation

How to change email address of Amplitude Analytics

I updated my company’s domain address and I’m trying to migrate my Amplitude Analytics account from the old domain name to the new one. Unfortunately, I’m not able to modify my email address in the Profile Information section. How can I change my email address of Amplitude Analytics?Thank you.

1 year ago

kimsiaNew Member

asked in Data Instrumentation

My server-side python SDK sent out an event, but i don't see it

def tell_amplitude_account_created(user_id:int, account_id:int): """ server_side API to Amplitude about account_created """ client = Amplitude(AMPLITUDE_API_KEY) # see # One of user_id and device_id is required # Track events with optional properties # identify_obj=Identify() # identify_obj.set("account_id", str(account_id)) # client.identify(identify_obj, EventOptions(user_id=str(user_id))) client.track( BaseEvent( event_type = "account_created", user_id = str(user_id), event_properties = { "signup_via": "github", } ) )Under dataNothing shows up. HOw do i troubleshoot this?Please make it easy for me to troubleshoot. I’m seriously considering to move to mixpanel if this is too difficult

1 year ago

leothexxxHelpful Hero

posted in Building and Sharing Your Analysis

How to track Retention based on event property

Hi, I would like to compare retention for users that allow iOS notifications in our onboarding vs users that don’t allow it. For context, there is a specific screen in our onboarding called ‘onboarding_notification’ which has two event properties: ‘Allow’ and ‘Not Allowed’. I would like to use those to compare users, but I’m unable to select them. The problem is I can only select ‘performed’ a certain # of times. How could I achieve the result I want instead? Thanks in advance

1 year ago

satpalpundeerNew Member

asked in Data Instrumentation

Cant find amplitude events on different reports

Hi Team,I have been using amplitude for a while but recently, i have faced an issue where there are some of the events that my engg. team deployed on the website are getting triggered but not registered on the charts. i can see those events logged in user look up but not in funnel and segmentation reports. Can you please advise on how to solve the issue?

1 year ago

casimiroperezNew Member

asked in Building and Sharing Your Analysis

Segment users by performing any of two events

Hello! I am trying to create an analysis where I need to know how many users performed at least once in the last month Event A OR Event B.So far, I was only able to create a segmentation where users performed Event A AND Event B. I’m pretty sure the solution is quite simple but I’m having a hard time to find it. How can I create this “or” relationship between two different events?

1 year ago

sebhatyidelwoNovice

asked in Building and Sharing Your Analysis

Exclude last 4 weeks of data from Segmentation Chart

I have a chart that looks below where there is a downward trend as shown. This is a custom formula that I have calculated. I would like to exclude the last 4 weeks of data. Is it possible to add a statement to the formula so that the fisual goes from Apr 18 to June 12? I want to see all the data that is at least 4 weeks old!

1 year ago

nadjareNew Member

asked in Building and Sharing Your Analysis

Lifecycle Chart - Dormant Users per Company

Hey,I want to create a lifecycle chart for dormant users. My wish is to be able to group them per company. The company is sent to Amplitude as a user property.Is this possible?Thank you very much for your help.

1 year ago

lukeampHelpful Hero

asked in Building and Sharing Your Analysis

Calculate Free to Paid conversion based on event property

Hi,Is it possible to create a graph, showing users who performed BOTH of these events with conditions:PAGE_CREATED (where event property APP_TYPE = FREE_VERSION)ANDPAGE_CREATED (where event property APP_TYPE = PAID_VERSION)We currently only know if a user upgraded, if he performed the same event with a different property. Any help is appreciated!Thanks

1 year ago

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