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julianaNew Member

asked in Data Instrumentation

munkyuNew Member

posted in Data Instrumentation

Traffic #s from Chinese traffic sources differs quite big between GA and Amplitude

Hi, everyone. We have a problem with Traffic from China. Traffic #s from Chinese traffic sources differs quite big between GA and Amplitude.Is it related to something like the Amplitude IP block issue from the Chinese region as well?Thx :)

1 year ago

yaqiNew Member

posted in Data Instrumentation

longitude and latitude in Ampitude

https://help.amplitude.com/hc/en-us/articles/215562387-User-property-definitionsIn the doc, it says the longitude and latitude of the users would be tracked automatically however when I checked in chart, it all shows None. How can I turn on the location tracking?

1 year ago

FerNew Member

asked in Data Instrumentation

How To Setup European Data Residency

I would like to now where I can find the full information about how to setup the EU data residency. (payed account)So far this is what I have found:https://developers.amplitude.com/docs/javascript#eu-data-residencyFor EU data residency, project need to be set up inside Amplitude EU and SDK initialized with api key from Amplitude EU first.https://help.amplitude.com/hc/en-us/articles/360058073772#view-and-edit-your-project-informationSettings > Projects > [NAME of the project]API Key: This is the project’s API key, used for calling Amplitude’s APIs. Only Admins and Managers can view the API Key.But I think I am missing something

1 year ago

luigi7upHelpful Hero

asked in Data Instrumentation

Best approach to differentiate navigational from user actions events

Hi everyone! We’re using Segment and Amplitude for our product analytics in a single page application.I’d like to separate somehow our actions based events (clicks, submits, hover...) from the navigational ones (when the route changes) to be able to leverage the path finder analysis and other analysis where we’re just trying to figure out what are the most common navigational patterns. Ee’d like to make it pretty easy to reverse engineer paths to a certain Goal by specifying the Goal event as the final one and then analyse the previous navigational eventsSo, are there any best practices around this topic or should we use a custom event property like type or category like this:Clicked Menu Item { item: “home”, category: “click” } Viewed Homepage { category: “view” } Clicked Menu Item { item: “pricing”, category: “click” } Viewed Pricing Page { category: “view” } Clicked Menu Item { item: “cart”, category: “click” } Viewed Cart Page { category: “view” } Clicked Add To Cart { category: “

1 year ago

chandrakantNew Member

posted in Building and Sharing Your Analysis

Discrepancy regarding user session count vs user count based on event for specific timeframe

Hi Team,we have made 2 report in a dashboard which gives us user count for particular event common to both graph.In User session Report : we get 1 unique user (paid section) on day 22 Feb 2022 who performed competiton event for that session. whereas In Competition User Sessions : where we made report based on event performed for those session (Competition - paid section) where that user goes missing. Please find attached screenshot for both activity. we request if your team can help us to discuss these points over call would give us more clearity. Competition User Session ( Paid) for 22nd Feb count : 0User Session ( Paid) for 22nd Feb count : 1

1 year ago

garrettg123New Member

posted in Data Instrumentation

Anonymous user data not showing up in event stream once identified

The anonymous events are showing up in the User Lookup (eg. Viewed Login Page), but when I click on the anonymous ID, it shows their userID and doesn’t show any events from when they were anonymous (only after they are identified).

1 year ago

NolwwwNew Member

asked in Data Instrumentation

Event reconciliation with Amplitude

Hello ! I have a web app on which there are:Anonymous users that navigate without providing any information (all we have for Amplitude is the device_id) Users that gave their e-mail address to get things such as resources (PDFs, videos, ...) (we now have device_id and email) Logged users (we now have device_id and user_id) I know we can use the user_id to reconcile all device_id, but I have some additional questions: If the user connects on two different devices (and thus have two device_id aaaa and bbbb), will Amplitude reconcile the two device_id, as long as there is the user_id associated with both device_id? (I assume that’s the case, but I just wanted to make sure) Can I use the e-mail address to reconcile events? For example, if I have 10 events with only the device_id (= aaaa), and one event with email (example@gmail.com) + same device_id (aaaa), can the e-mail be used to reconcile the events having device_id aaaa? If I have 10 events with session_id aaaa and e-mail example@gmai

1 year ago

simonfrenzelNew Member

posted in Building and Sharing Your Analysis

Problems with JavaScript tracking while tracking via pathon/flask

Hi,I have written a flask-app. I use amplitude-tracking for tha flask-app and JavaScript to track the html-pages in one project.But: When I run the app on my nginx/uwsgi server it is only tracking events which are send via JS. The flask-app send events are not delivered to amplitude.I found out, if I use flush in my flask-app the flask-app created events will appear in Amplitude. But now, the JS created events are not delivered to Amplitude.I want to track both, the JS created and the flask-app created events, in one project.What is my fault?thnxSimon

1 year ago

roslinepeterNew Member

posted in Building and Sharing Your Analysis

Microsoft Office error

Trouble accessing Microsoft Office applications like Outlook, Excel, PowerPoint and word. Tried some online repair methods but not worked 0x80040D23. While accessing it shows some error code or error message on my computer or laptop.

1 year ago

richardConversationalist

posted in Building and Sharing Your Analysis

Funnel Analysis discrepancy

Hi, I found the discrepancy between funnel analysis and show user paths. This is my setting:exclude Auth ModalAnd the result is as follow: Regarding the third bar, I expected:Gray area is the No. of users who performed Auth Modal so it is excluded Heavy green area is the No. of users who didn’t performed Auth modal and perform the action I needWhat I don’t know is what the light green area mean? In my assumption, the area from light green and heavy green means users who didn’t performed Auth modal. But after looking into “show user paths”, it shows only 28.8% of users who didn’t perform Auth modal and the number is near the heavy green area. Where did the light green area come from?

1 year ago

xiaomeng.zhangWell-Versed

asked in Building and Sharing Your Analysis

How to batch select values

Hi, Guys. I want select so much car_no, how do i do it fast？

1 year ago

xiaomeng.zhangWell-Versed

asked in Data Instrumentation

why a user have two device_id

Hi, guys.I notice a user have two device_id, but I don’t know why. can you help me?follow is user link: https://analytics.amplitude.com/carsome/project/335956/search/amplitude_id%3D368157807133https://analytics.amplitude.com/carsome/project/335956/search/amplitude_id%3D369928101669

1 year ago

dwatsonNew Member

asked in Data Planning and Governance

Return average session length by user through the API?

Hey, I am trying to find the average session length by user. I know this is possible on a chart but using the endpoint: GET https://amplitude.com/api/3/chart/CHART_ID_HERE/queryOnly returns 1000 user ids. Another way would be to use the user activity endpoint but this would be a long process. I essentially want the following endpoint:GET https://amplitude.com/api/2/sessions/peruserBut with the ability to group by cohort, property or those who have performed a particular event.

1 year ago

pasha.shwartzNew Member

asked in Building and Sharing Your Analysis

Files saved in gz format and not csv on the S3

Hi ,I am quite new in Amplitude and recently successfully implemented S3 integration by the book as listed below . https://help.amplitude.com/hc/en-us/articles/360044561111-Integrate-Amplitude-with-Amazon-S3Everything works fine exclude the format of the file is .json.gz instead of CSV as expected . Is there a way to change a format to CSV by default ?

1 year ago

santhoshMgNew Member

asked in Building and Sharing Your Analysis

Changing the session_id Manually

Hey folks,I am not able to set the session_id manually using the js sdk. Is there any way where i can change the session id.

1 year ago

sam_tooseNew Member

asked in Building and Sharing Your Analysis

Can User Properties fire as null on events even if a User Property for that user has been seen before?

Hi All,I have a question around user properties with the goal of getting an accurate understanding of our MAUs.We have a platform which allows our admins to impersonate a client user, this allows them to see an identical version of the platform that the client user would see. The admin can then complete tasks on their behalf which fires events as the client user.I want to be able to tell the difference between events fired by a real client user and an admin impersonating a client user.There is a user property we use called impersonating_user_id which captures an id of the admin who is doing task on their behalf.My question is: If an admin 1234 impersonates the client user 5678 on Monday and fires an event the user property impersonating_user_id would capture user 1234 on that event.If the next day the client user 5678 logs onto the platform as does actions themselves and fires events. In this case would the impersonating_user_id property fire as null as no one is impersonating? or does

1 year ago

Antranik Andreh KiloyanNew Member

asked in Data Instrumentation

Defining a Cohort of people who have not done a particular event

How can I define a Cohort to group people who have not done a particular event. For example we have an event that allows people to download a file, but I want to group the people who have not downloaded the file.Here, the event defined by us on Amplitude is “download_file”, but we want to group users who have not done the latter event.

1 year ago

GnomemayrcyNovice

asked in Data Instrumentation

Events stack in the payload

There is a website with Amplitude JS SDK installed. Hits are being sent to my custom server and then redirected to the amplitude. To do so I’ve set ApiEndpoint parameter for init method. The thing is, when I fire a few events one by one, each hit contains data about the event it was fired by and all the previous events within current page load (if the page is reloaded it starts from the beginning again)For example, I fire the first event “Click button”, payload contains only data about this event. Then I click one more time, so “Click button” fires again. In this case payload contains info about the first “Click button” and the previous click and so on. If there are 50 events, last payload would contains all of them. What could be a cause of this issue?

1 year ago

LeoMNew Member

asked in Building and Sharing Your Analysis

Frequency Grouped 6-10 Days

Hi Everyone! I am trying to figure out how to ungroup the frequency from 6-10 days to 6 times 7 times 8 times 9 times.

1 year ago

REM5 StudiosWell-Versed

asked in Data Instrumentation

Completely Unable to Ingest Events With No User ID (HTTP API V2)

Hello! I’m using Amplitude HTTP API v2 for a WebGL project, where users are anonymous. The Amplitude documentation clearly states “Don't set the user ID if there isn't one.” So, I did that, but whenever I upload an event without a user ID I get this error: 400 Bad Request:{ "events_with_missing_fields": { "device_id": [ 0 ], "user_id": [ 0 ] }, "code": 400, "error": "Request missing required field"} So, then I tried to send an event with the user_id set to an empty string and got a different error (also happens if “null” is sent): 400 Bad Request:{ "code": 400, "events_with_invalid_ids": { "user_id": [ 0 ] }, "error": "Invalid id provided: omit the user_id or device_id field if they are unknown"} This is quite the conflict. The HTTP API v2 appears to be completely unable to ingest events that don’t contain a user ID. Could someone from the Amplitude team please fix this issue on the back-

1 year ago

Andrew BNew Member

asked in Building and Sharing Your Analysis

Excluding Based on Intent

Looking for insights for an interesting Funnel conversion situation. I’m wanting to exclude users who come to the transaction screens if they managed their giving, except if they actually did a transaction. Here’s a visual of how I’m thinking of it.Transaction metricsSo if a person does an action on the transaction screen and does a transaction, even if they checked their history, I do want to count their conversion. However, if they only checked their history on the transaction screen, then I don’t want to count them.Here’s the equation I’m thinking of:Transaction Conversions/(Action on Transaction Screen - Manage Actions without Conversion)How do I do that in Amplutide’s Funnel?

1 year ago

Jeremie GluckmanTeam Member

posted in Building and Sharing Your Analysis

What are some tactics you've used in creating your organization's Product Analytics data language?

Join us for this month's Coffee Chat, featuring Amplitude's very own solutions architect, Xin Cao (@CanioX) ! Enjoy a coffee on us while chatting about how to create your company's product analytics data language. We have a question for you:What are some tactics you've used in creating your organization's Product Analytics data language? What have been some of the biggest challenges?Share your thoughts and Xin will be posting here after the event too! Note that to see the latest posts you need to refresh this page. We can’t wait to hear from you!

1 year ago

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