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alimpaecherConversationalist

asked in Data Instrumentation

Users with only Inactive Events is Showing up in "Active Events" List

We wanted to track revenue events, but wanted to make sure those revenue events wouldn't be tracked as active events as that would mess up our retention data. I was pretty confident this could be done by marking a revenue event as inactive. As I did here: However if I create a segmentation graph that is tracking “Any Active Event”, users who have only had this revenue event will show up in the graph. Here you can see me setting up a Segmentation graph with the events set to “Any Active Event” If I pull up the User Stream for the last blip in the graph like so:User 88 appears, even though they have only had a “Revenue” Event in the past 7 days. But they have still shown up in the “User Stream” pop up and counted against the total.Similarly the same user is displayed here in the User Paths, which shows that their only event was “Revenue”, which again is an inactive event: My only theory is that maybe this “Start Session” is somehow causing this user to be “Active”. But the Revenue sessi

1 year ago

person108New Member

asked in Data Instrumentation

setEventProperties at pure JS does not work

Hello everyone, I try to use a snippet https://www.docs.developers.amplitude.com/data/sdks/javascript/#snippet for sending events, but I have a problem: function setEventProperties is undefined // Original snippetamplitude.getInstance().init("API token");const instance = amplitude.getInstance();instance.setDomain(location.host);instance.setUserId('100500');try { instance.setEventProperties({'type': '...'});}catch (e) { console.log(e); // instance.setEventProperties is undefined}amplitude.logEvent("event_name"); How can I set the event’s properties?

1 year ago

SamyPesseNew Member

asked in Data Instrumentation

jyotiNew Member

asked in Data Planning and Governance

Unable to understand N-day retention.

The retention table given in this article:- https://help.amplitude.com/hc/en-us/articles/360050153551-Interpret-your-retention-analysis looks like this.. This article says that day 1 retention = (day 1 users)/ total users =2,480/ 10,830 = 22.9%day 2 retention = (day 2 users)/ total users = 2,339 / 10,830 = 21.6%and so on… so everything is clear. but in my case week 1 retention should have been = week 1 users/ total users =3708/ 10998= 33.71%week 2 retention should have been = week 2 users/ total users = 2811/10998 = 25.5% but in my retention table (see button of screenshot for table) the retention for week 1 is 38.8% and for week 2 this is 35.1% .. WHY THIS IS DIFFERENT.. Why the Denominator us changing in this case? PLEASE HELP

1 year ago

mariocamusNew Member

asked in Data Instrumentation

Difference between Volume and Queries

Hey guys!I have reached the maximum events in my plan and I am deleting some that are old and deprecated. However, I see that there are 2 columns: Volume and Queries.I don't clearly get the difference between those two. I got some events with 0 events and 5 queries, and some other events with 2 events and 0 queries. What? I don't understand the difference :/Thank you guys in advance :)

1 year ago

michaelhandkinsConversationalist

asked in Data Planning and Governance

How can I make it so that both the development and production API keys are added to the Ampli file on ampli pull?

My organization has two projects: one development and production. They’re both tracking the same events and we’d like to be able to switch between the two projects as we’re using our application and changing environments. At first I manually added the development API key to the Ampli file, as there was a spot for it already above the production key, but whenever I use ampli pull in the terminal via the Ampli CLI to pull in the latest events, the Ampli file is regenerated and the development key I added is gone. How can I have both API keys pulled in and added to the Ampli file on ampli pull?

1 year ago

liukaichiHelpful Hero

asked in Data Instrumentation

Blocking Start/End Session Data

So we are using Amplitude’s built-in Session solution on our mobile apps. However, because of the very large amount of events it is using, we are thinking of just removing the “End Session” and keeping “Start Session”. I’m curious from Amplitude’s standpoint, are we able to just use “Block” feature on the “End Session”, but keep the Start Session? This would allow us to remove the “End Session” from our usage, while still keep each session by tracking “Start Session”. How I understand it, it should still technically work because Amplitude still tracks sessions the exact same way when apps enable Auto Session Tracking - by checking a maximum time threshold after the last event before a new session is created. So although the sessions will technically be shorter with End Session missing, it will still pick up the last event fired by the user and log that as a session, right? Or will Amplitude be expecting an explicit “End Session” and break if it doesn’t find it?

1 year ago

endikaNew Member

asked in Data Planning and Governance

User properties not showing in the UI

Hello Amplitude team!For weeks now we have not been able to get the user properties user_id and company_id to appear in the UI. I can assure you that we are sending this data as I can see it in the Amplitude Event Explorer. When I go to Data > Properties > User Properties I don't see these properties, but if I try to create them from the UI it tells me that they already exist. At this point we do not know what else to do, I have read all the related issues and still have not managed to get anything clear. In case it may be of help, these properties were seen recently, but at some point they stopped appearing, and we can't figure out why. We’re using the typescript browser SDK. Thanks in advance.

1 year ago

raulspil_mcNew Member

asked in Building and Sharing Your Analysis

Segmenting a funnel by users who did and did not trigger an event, within the same journey

Hi everyone, I need some help with understanding how to segment funnels. I need to measure the impact on funnel conversion, when users perform certain events vs not.So for example, my funnel is ‘viewed products > viewed basket > submitted the order from the basket”, and I want to see what’s the impact of users engaging with some filters on the product page. For this, I’ve created two segments, and was particular about setting the “any time - within 10 mins” the same time frame as the overall completion time of the funnel, to make sure I’m accurately ONLY including users who engage with the filter within the same journey, rather than a later session. Nevertheless, my confidence is low because the data surprises me, and when I explore the journey paths, I see some users engaging with the filters in the “didn’t use filter” segment and vice versa. Also, I am not quite sure how to get accurate trend data for this funnel, for example, weekly. Choosing: any time - within the same week

1 year ago

AmélieNew Member

asked in Building and Sharing Your Analysis

Registration rate

Hi there, How to create a graph to measure the registration rate? For the moment, I have done a funnel analysis with events performed 1/ any active event 2/ sign_in completedIs this correct?I'm surprise not finding a default event "launch session" that would have been useful in my case : during the first session, how many users have been created an account. Thank you for the help,

1 year ago

OmrikoHelpful Hero

asked in Data Instrumentation

Identifying wrong values for event property

Hi, Is there a way to see what was received here that popped the error?even the code, anything would help Thanks in advance.

1 year ago

Serhii TsarikovskyiNew Member

asked in Data Instrumentation

Issues with SDK update

Hi,We’ve updated SDK from 8.10.0 to 8.13.0 recently, without any additional implementationAnd now we’re discovering significant [Start Session] events dropDid SDK update require any additional implementation or something?

1 year ago

EliseNew Member

asked in Data Instrumentation

Can't send data to server in China

I am in China. We are using amplitude SDK to track the data. We can’t send the data to the amplitude sever. Would you please check? Btw, if we use VPN to change our IP to other Country, then our data can be sent to amplitude server.

1 year ago

alejo.lemonNew Member

asked in Data Instrumentation

Get size of cohort via API

At our team, we're looking to automate some reports, and one of the many pieces we need to achieve this is to find the size of a cohort (by its ID) at the time of analysis.Having said that, we've been exploring the Behavioral Cohorts API for any leads, and so far the best matching endpoints are the following:1: GET /api/3/cohorts2: GET /api/3/cohorts/:id1. returns all the discoverable cohorts' metadata, whereas 2. returns the requested cohort's metadata and members. The latter would be the best match, but given that all members are returned, it takes upwards of 10s to get a result out of this endpoint.For some context, this is roughly the response of endpoint 1.:{"cohorts": [ { COHORT_OBJECT }, ...]}Whereas the response of endpoint 2. is:{"cohort: { COHORT_OBJECT },"amplitude_ids": [ id1, id2, ...]}Are there any variants (either endpoints or query params), that would return something like:{"cohort: { COHORT_OBJECT }}that is, without the list of amplitude ids?

1 year ago

thyxusNew Member

posted in Data Planning and Governance

Customer.io Integration as destination filtering issue

Hey Community,In the beta feature of integration with Customer.io, user-property filters are not applied to the streamed-out events, wondering if anyone has encountered an issue or has found a solution or anywhere to report this issue?As an example, All Events where First Version = 0.47.1 .

1 year ago

Elena

asked in Data Planning and Governance

Taxonomy VS Govern VS Tracking Plan

Hey community,I am using the Amplitude Data (Beta) under the Enterprise trial plan. Has both the Taxonomy API and Govern Add On become the Tracking Plan functionality in Amplitude Data?Thank you in advance!

1 year ago

YevhenKralychNew Member

asked in Building and Sharing Your Analysis

Retention Report includes old users in cohorts

So I’m trying to make sense of Retention reports but something strikes me as odd.I’ve chosen a starting even and a returning event for my report in the event module. While exploring the data, I noticed that monthly cohorts include users from previous month as well While the figure for November 2021 is correct, the figure for December 2021 includes returning users from the previous months as well as new ones. This can be verified by looking at the lifecycle report which shows 307 news users and 57 returning ones (which adds up to 357 in the retention report). Same applies to all the subsequent months. Is there something I’m doing wrong? Clearly my expectation of how the retention report is supposed to work doesn’t match the reality. I need clarification. Thanks everybody!

1 year ago

pawanWell-Versed

asked in Data Instrumentation

can i delete event through javascript sdk

1 year ago

tanzqueNew Member

asked in Data Instrumentation

How to know about users coming from Google ads ?

I ran some ads on Google, and now I would like to know what those users are doing on my platform.I have connected data sources with Google ads. In the user properties, I see three new properties-utm campaign uthm source utm mediumbut I see only ‘Daily ad metrics’ being logged when I use these filters.My idea is, when I create segmentations, funnels, I should be able to filter out users who are coming from Google ads.If anyone can help me, that will be great. TIA.

1 year ago

ErnestSeniorPMNew Member

asked in Data Instrumentation

Events not showing in Analytics

I am having an issue where my events show in the user feed but do not show or appear in the segmentation events option. It’s been about 4 days + since the event was created. So I am unable to

1 year ago

advaitNew Member

asked in Data Instrumentation

InMobi ads campaing not importing

Hello Everyone, We have set up Amplitude for our in-app analytics and are using Branch as our MMP. We’ve run into a situation wherein the details of the users attributed to In-Mobi is not being pushed to Amplitude, while it’s working fine for other affiliates. Connect with branch team for the same, got the know that the webhook is failing by returning 400 with a reason invalid_event_json. Can someone help me with the missing parameter in the webhook. I’ve also added the logs to this google sheet for reference. Thanks,Advait

1 year ago

plearNew Member

posted in Data Planning and Governance

BigQuery Import Best Practices

Hi community,I plan to utilize the BigQuery Import feature to populate data as part of a conversion from GA universal to Amplitude. The feature is in beta and I have a few questions I thought best to post here.This process requires I set up a GCS storage bucket, but there is no discussion about size constraints. Are there any? I’m moving a few year’s worth of data! Is it best to break up your historic session tables into monthly temp tables first (which also gives me the option to remove unnecessary events from sessions if I choose)? Using the “Time-based” import, if I run multiple imports by monthly tables as mentioned above, do I assume the data is simply additive by date and does not replace other data with each import? Do I need to go from oldest date to newest? I also see “SQL query” listed in the documentation -- am I designing the SQL to match up to a known schema or does the import assume the UA (or GA4) schema as part of the design of this process?Many thanks for answers/t

1 year ago

liukaichiHelpful Hero

asked in Data Instrumentation

How to Send Array Event Parameters?

So this seems like a simple question, but my team has had troubles understanding what is expected from an array as an Event Property and how to implement it in Android and iOS. Are we passing a JSON Array? Is it in a string structure and Amplitude will parse that? An example for both iOS and Android would be great here, since we’ve never been able to get it right according to the Data Dashboard. Also, from demos I’ve seen, the arrays will be parsed and broken down, so you’ll never see the array “[ ]” in any of the parameter values, is this what I should expected? If this is the case, is there a way to see the spread of array values without having to choose all different combinations of the array values?So in short, what does Amplitude expect, and what should we expect here? Thanks in advance.

1 year ago

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