Using Amplitude

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2653 Topics

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Maxime SabranNew Member
asked in  Building and Sharing Your Analysis

Share data table with public link (iframes)?

Hello,When trying to share a data table analysis or a dashboard including one, an error message appears saying that sharing Data tables with public link is not yet available.Would you know if there is an ETA for this feature? Is there any way around it ? Also the link sharing feature is available from the data tables which makes it confusing 😉.Best,Maxime

1
jmagg
Team Member
1 year ago
A
Conversationalist
arshiagmConversationalist
asked in  Building and Sharing Your Analysis

Comparing user retention of two cohorts to identify activation event

Hi there,I’m looking to validate an activation event based on whether or not it results in 2x user retention.To do this, I’ve created two user cohorts:Group one: users that have signed up, then performed the activation event (aha moment) within a day Group two: users that have signed up, but have not performed the activation event (aha moment) within a dayIf it worked out, group one should have 2x group two’s 6 month retention.To find out if this is true/false, I took the following steps: Create a retention report of users returning to performing the aha moment month over month Set performed by Users parameter to group one Measured 6 month retention rate Create a second retention report of users returning to performing the aha moment month over month Set performed by Users parameter to group two Measured 6 month retention rateTo my surprise, group two has higher retention... This seems odd, so I feel I may be doing something wrong. Is there a mistake with the way I’m doing this? If not

9
Jeremie Gluckman
Team Member
1 year ago
A
Conversationalist
abhyudayaConversationalist
asked in Data Instrumentation

Is there a way to programmatically get user's first touch point?

We have an internal CRM system that tracks where users fill up a form. If the users directly land on the forms via Ads, it’s easy to get the utms and attribute the conversion to the respective Ad.But majority of users arrive on the site via an Ad or whichever source and later go away and might come back organically or via other means. Individually, we can go to a user’s event history and see where they came from but with hundreds of leads that’s not possible.Could we programmatically (any APIs?) fetch a user’s event history or their first “Attribution Captured” event?

4
A
Conversationalist
1 year ago
J
jacobsimonNew Member
asked in Data Instrumentation

Amplitude not filtering out search crawler (Petalbot/petalsearch)

Hi there, I noticed that our Amplitude events were showing a large number of events, particularly in December, from an apparent search bot. Reverse-lookup of the IP pointed to PetalBot from petalsearch.com at IP range 114.119.*** Has anyone else seen this or figured out how to fix? I’m wondering if this is something that should be filtered out at the Amplitude library level or has been fixed in a future version already. Thanks! 

3
Saish Redkar
Expert
1 year ago
A
AnalyticsNinjaNew Member
asked in Data Instrumentation

Basic Ecommerce Reporting

Is there a way to create an ecommerce report where the ROW is a product name (such as large blue shoe) and the Metric is an event (such as view_item)?

4
Saish Redkar
Expert
1 year ago
R
RosieC.New Member
asked in Data Instrumentation

Retroactively fix data issue

We pipe our event data straight into amplitude (i know, not best practice). We had a bug that occurred which is duplicating user data (counting users multiple times as multiple amplitude IDs have been assigned to the same user). I am curious if there is anyway we can retroactively fix this within Amplitude?

1
Saish Redkar
Expert
1 year ago
Anthony
Peer Moderator
AnthonyPeer Moderator
asked in  Building and Sharing Your Analysis

Sharing Edit Access to Cohorts

My colleagues and I would like to be able collaboratively edit a cohort that is sync’d to S3. Any way to do that? Are all cohorts are single-member-editable only?   

2
Anthony
Peer Moderator
1 year ago
C
Experienced
Cortney KetchumExperienced
asked in Product Personalization and Audience Segmentation

Block Filter Not Working

I’m attempting to block certain IPs however using the drop filter doesn’t seem to work as the numbers stay the same even with the filter applied.

1
jmagg
Team Member
1 year ago
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mariocamusNew Member
asked in Data Planning and Governance

Create dashboard before sending events to production

Hello! I know the best practice is to define the nomenclature of events, then create the dashboard and then the devs sending the events to production. However, I see that, as long as an event is not triggered in production, it doesn't appear anywhere. It is the moment when one of the testers triggers each and all of the events proposed when they start appearing in Amplitude. Therefore the process we currently follow is the opposite to the best practice: we define the nomenclature of events + send them to production + create the dashboard. Is there any way to follow the process as in the best practice? Am I missing anything? Thanks in advance :) 

1
timothy-permutable
Super Helper
1 year ago
timothy-permutable
Super Helper
timothy-permutableSuper Helper
posted in  Building and Sharing Your Analysis

Mobile Web vs Desktop Web in Amplitude

Written this quick guide to answer the FAQ of mobile web vs desktop web in Amplitude:https://timothydaniell.medium.com/how-to-analyze-mobile-web-vs-desktop-web-traffic-in-amplitude-3f7795945e07

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timothy-permutable
Super Helper
1 year ago
A
Conversationalist
adam12Conversationalist
asked in Product Personalization and Audience Segmentation

Look up a list of users by an event property value beyond 24hours

Hi team, We have an event that contains the error type in its property. Think of the event being “on_error” and the property giving us the error code specifically. We need to create analytics and perform lookups of all users that experience the on_error event with specific property values. We want this in list form with the associated User ID’s, not a simple graph or view to spotlight how many occurrences happen. Is this possible? If so, how would we do this? Thanks so much for the urgent help. 

1
Saish Redkar
Expert
1 year ago
K
khana.chindamaikulNew Member
posted in  Building and Sharing Your Analysis

Something went wrong on Project Setting page

Dear all, It would be greatly appreciated if anyone could help/ guide me on the following issue please?I am an admin user, when i go to ‘Setting’ → ‘Projects’ in order to get the project information e.g. api key. There’s an error message shown here ‘Sorry about that! Something went wrong. If the problem persists, please contact our support team.’Is this issue related to the free plan? or how could i fix this issue? Thanks,Khana 

1
Z
Team Member
1 year ago
A
Conversationalist
adam12Conversationalist
asked in Data Instrumentation

Seeing user journey BEFORE an event occurs

Hi team,  Right now, we are only able to see the user journey after an event occurs. We’d like to see this exact view, but instead of the events afterwards, we’d like to see the events leading UP TO this event. Basically, the inverse of the view below:  My question would be: what lead a user up to the point of receiving an on_error callback?

1
Saish Redkar
Expert
1 year ago
T
techtransportsimpleNew Member
asked in Product Experimentation

Not able to access User Session

I cannot search for a User ID beyond one day in Search User field. Also I cannot see user event history beyond 1 day.

1
Z
Team Member
1 year ago
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nilo_karoonNew Member
asked in  Building and Sharing Your Analysis

How to assess retention from first event trigger

I want to assess the retention after our activation event when the user first activates.From what I understand amplitude retention looks at the first time a user triggers an even within the set period, rather than ever.I’m looking at the change over time view and from what I can tell, if I put our activation event as the starting event and return event, it will show me any users that have triggered that event in the given week, regardless of whether they have triggered the starting event beforeInstead, I want to see on any given week what the % of users that trigger our activation event for the first time then return to do the event in W1 (i.e. 7-14 days later)

2
N
1 year ago
A
andyNew Member
asked in Data Instrumentation

some events not showing in User Look-up

having an issue when sending events succeed, some events not show in the user-look-up. (not all of events)I’m sending events on server side with python SDK as after effect by user action. in my guess, it happened two different test user had action to make the events at the same time, or in very short time. thank you for your help

1
Jacenda Davis
Team Member
1 year ago
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NoaNew Member
asked in Data Instrumentation

User ID changes before and after registration

Below screenshot 1 is from a single session, however it has two user IDs before and after user registration on the app (“New user registered”). If I focus on user ID = 4837, its log starts only after registration and cannot tell what s/he did before that.How can we prevent this happening? TIA. *I’ve used the same device for other user IDs. 1) single session across 2 user IDs 2) user ID 4837 log starts after registration  

1
Yuanyuan Zhang
Team Member
1 year ago
A
Novice
ajfloNovice
asked in  Building and Sharing Your Analysis

Can users with a public link download data in a CSV?

If sharing a public link with a client, can they download the raw CSV data? Or are they only able to use the hover over? 

1
Saish Redkar
Expert
1 year ago
M
Mikita T.New Member
asked in Data Instrumentation

Login page not working properly

Hello.I’ve stacked with the issue when the log in screen not shown in my browser.I’m using:MacOS Ventura 13.0Chrome Version 108.0.5359.124 (Official Build) (arm64)  What happened, my step to reproduce:Open https://analytics.amplitude.com/login Observe white screen w/o any interactive elementsIn console I see: I’ve tried:clear browsing data, cookies and cache - doesn’t work disable all extensions in browser - doesn’t work switch to another profile in Chrome - doesn’t work use VPN - doesn’t workWhat working (workaround for now):use Safari instead Chrome Could you help me with this issue? 

2
M
1 year ago
C
cdimockNew Member
asked in Data Instrumentation

Chart with top X number of values

Many of our charts and graphs are looked at by version numbers and we want to create some standard charts that track the top X number of versions, where the X number may vary based on the chart, but so far I dont see a way to control how many “Top Events” a chart shows.Sometimes Amplitude automatically display the top 3 or 12 or some random number and the charts will show whichever versions are in the top # for that chart. However we can’t seem to find a way to control what that number of “Top Events” is.Does someone know how to control this? I’ve tried just selecting the top 5 versions, but then Amplitude typically saves the chart as specifically those 5 and not generically the top 5

2
T
Novice
1 year ago
M
mdiazNew Member
posted in Data Planning and Governance

Hide/Unhide events feature not working as intended

Hi all!We are using Amplitude Starter Plan and have found that hide/unhide events feature is not working as intended. As below image shows, the event “click select recharge type has “live” status, is “active” and is marked as “visible”. There are no pending changes in our main branch. Therefore, this event should be displayed in, for example, a segmentation chart: With these settings, if we try to create a segmentation chart with event “click select rechare type”, we see that the event is not displayed:  However, if we create a chart using any active event and filtering by event name, we can see that the event can be selected and data is shown:  How can we unhide the event to be shown again in a chart witouth filtering any active event by event name? Is this working as intended? We have checked the following links to a better undersating of hide/unhide feature: https://help.amplitude.com/hc/en-us/articles/360047138392#change-visibility-status-for-an-event-or-propertyhttps://help.amplit

2
Jeremie Gluckman
Team Member
1 year ago
A
Conversationalist
adam12Conversationalist
asked in Data Instrumentation

How to show total count of users, against the count of users that "continue" in an experience

Our product has two events, one to represent the start of an online experience - “connect” - and one to represent the first step in continuing down that experience “continue”. I am trying to visualize the daily number of users that connect, let’s say 100 today, and the percentage of those that continue, let’s say it ranges from 20-40 depending on some factors.  How do I do that with our current view? It continues to appear as a single line.   

5
Saish Redkar
Expert
1 year ago
D
dcerecedoNew Member
asked in Data Instrumentation

No Sessions on Segment integration with Amplitude Actions

In Segment, I have two JS sources for our Test and Production environments. And the respective destinations to Amplitude Actions.Both destinations share the same configuration. Nevertheless, I see sessions in the Test environment but not in the Production environment.Page calls & Track calls Mappings for Session ID in both destinations are configured as so:If I look at the raw events in the debugger, page and track events from both the Test & Production Environments come with an “integrations” object:"integrations": { "Actions Amplitude": { "session_id": 1644244386047 } } In Amplitude, Test & Production projects share the same session definition:Nevertheless, in Amplitude I can see sessions in session charts for Test project but not for the Production project.Any ideas why this is not working on Production?

2
T
1 year ago
T
Helpful Hero
trosenHelpful Hero
asked in  Building and Sharing Your Analysis

Event filter problem

Hi,I am seeing a difference between what I filter and the data that is shown. Filters; initial_utm_medium does not contain cpc  Data; there is a record exactly with that 1. Filters 2. Data shownWhy could this happen? Thanks!

4
T
Helpful Hero
1 year ago
N
Novice
NateNovice
asked in  Building and Sharing Your Analysis

Additional best practices charts

Amplitude have this template charts - best practices Which additional graphs you would add to these best practices?  

3
Loc Tran
Team Member
1 year ago

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