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Data Instrumentation

Learn, ask questions, or help others with sending data and extracting data from Amplitude.

  • 1,612 Topics
  • 4,015 Replies
1612 Topics
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AlexAsksNew Member
asked in Data Instrumentation
Amplitude internal time zone doesn't match my local time zone.

I seeing some inconsistencies between the times Amplitude is displaying and the actual times those things are boing done. This is outside the timestamps inherent in the event data. ExampleI’m looking at my Events page and marking events with a status of planned. When I then hover over the “Planned” label, the UI displays a tooltip of “Created on Nov 13, 2022” The current time is 103pm 14 November 2022. When i click into the event I can see the created date as 5 mins ago,  I am located in New Zealand, the timezone for my project is set to “(UTC+13:00) Pacific/Auckland”I’m assuming this is a time zone thing. It may be the time zone the tooltips are referencing is not the one my project is set to.  Is this a bug? Is there a reason I'm seeing different numbers in 2 places? Could my events be picking up a different time zone for instance and that’s coming through in some places rather than others?All our users are NZ based to every event should be happening on NZ time (UTC+13).I also seem t

5172
A
2 years ago
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adeola13New Member
asked in Data Instrumentation
Amplitude Device ID vs Segment Anonymous ID vs Google Client ID

Hey Amplitude Community, I have a question. Is Amplitude’s device ID just a randomly generated ID? Or is it somehow connected to the device and browser somebody is using. For example I know that Google’s Client ID is based on the combination of the browser and the device, which therefore even if a user is anonymous, and cookies are expired, if the user returns on the same device, they will still have that same ID. Lastly, when using Segment, is there any advantage to using the anonymousID of segment, vs the Amplitude device ID?

13561
Yuanyuan Zhang
Team Member
2 years ago
A
AskTiaLeoNew Member
asked in Data Instrumentation
Mixpanel Destination for iOS

Hi we’ve moved over a while back from Iteratively and are just now making sure that all of the connections are set for our iOS app’s Ampli itegration. We want to be able to use the tracking plans and log events with Amplitude and have them flow into our mixpanel instance.I see that we have a destination set to mixpanel here:I also see that we have events flowing into amplitude here:We however don’t see any of these events in our mixpanel instance. Please give guidance on what we should be checking. I also couldn’t find documentation on this so if there is any, a link would be awesome!

2442
A
2 years ago
sinebycos
sinebycosNew Member
asked in Data Instrumentation
Best way to configure JavaScript SDK in GTM?

My website (E-learning website) is built with React and it is distributed in to micro-services like if users want to login, it will redirect them to login.mywebsite.com. If they want to start learning, then it will bring them to app.mywebsite.com.So, I would like to install Javascript SDK via GTM, what is the best way to configure, especially the trigger? because I’ve tried like this https://share.cleanshot.com/26n173 but it did not work. The event just only registered to Amplitude one time and that’s it (but it fired in GTM correctly every time).Looking forward for any help 😊

2521
Denis Holmes
Team Member
2 years ago
G
George3d6New Member
asked in Data Instrumentation
Generating Data With A Cron

I have a usecase where I want to bulk-generate events with a cron every day -- that is to say, generate all events I will need and send them (ideally, using the python SDK).The setup I thought about was:Delete all events of the type I want to send Send the new events from my cronBut I’ve not found a good way of doing (1) via the python SDK. Is this a usecase amplitude can even be applied for ? We mainly use it for one-off-event-driven analytics, but I’d love it if I could also visualize the results of some analytical crons in amplitude.

2344
sydney.koh
Team Member
2 years ago
A
Novice
aimonNovice
asked in Data Instrumentation
Website vs App Best Practice

Hey all, I notice that a lot of the data we are seeing in Amplitude has been skewed as it is being used for our marketing site as well as our app. Is there a best practice for this? Should we be separating our marketing site into a seperate project?Thanks​​​​​​​

2531
jarren.patao
Community Manager
2 years ago
K
Novice
Kévin AndréNovice
asked in Data Instrumentation
Is it possible to remove "Page" name in the page event?

Hello, We are integrating Amplitude through Segment. Since I have updated the Amplitude destination, the page event arrive on Amplitude with the name “Page”. I cannot find if it’s possible to remove it. Thanks for your help.Kévin

2484
Yuanyuan Zhang
Team Member
2 years ago
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Helpful Hero
TristanEarlHelpful Hero
asked in Data Instrumentation
Security webhook for custom monitors

When creating a webhook, is there a way to specify secure credentials for Amplitude to use when calling the webhook?  Ideally they would be passed in an HTTP header instead of on the URL, but I don’t see a way of setting anything outside the URL.

3395
Yuanyuan Zhang
Team Member
2 years ago
T
Helpful Hero
TristanEarlHelpful Hero
asked in Data Instrumentation
Getting user segment labels in custom monitor webhook

I have a webhook set up to receive Amplitude alerts.  When an alert fires, my webhook receives a notification as expected.  On the incoming request, I can’t find the name of the user segment that’s getting alerted.  This would especially be helpful in charts with multiple segments.  I do see a user_segment_idx field that contains a number, presumably the index into the list of segments.  Is there a way to lookup the name of the segment?  Can this be done with an API call?  Here’s a snippet of the incoming JSON payload for reference: { "charts": [ { "header": "My Alert", "user_segment_idx": "1", "segment_value_label": null, "what_happened": "2022-10-13 14:00:00: 44.4 is lower than the threshold 55.0.", "chart_url": "https://analytics.amplitude.com/mychart?source=custom_monitor_webhook", "rca_url": "https://analytics.amplitude.com/mychart?source=custom_monitor_email&RCA.time=2022-10-13T14%3A00%3A00", "filename": "filename.png", "contentType

36910
Product Release Team
Team Member
2 years ago
G
GameVNew Member
asked in Data Instrumentation
I'm stuck On the page of Set Up Unity Sdk

Hi I'm a new User of Amplitude,I created an account at Amplitude in the as free starter plan. Then I added same unity sdk dependency which is already given in Amplitude, But I can't find my dashboardAfter the first signup I only have two options in Amplitude. 1. Invite your team member. 2. Setup data source I have created the organization and also created my first project. I use project's api key in unity code but i can't get any analytics data or dashboard because my setup is not finishing unity sdk. I'm stuck On the page of Set Up Unity Sdkpage showing listening …Constantly happening So tell me what should I do now?   

3214
Denis Holmes
Team Member
2 years ago
L
lorinNew Member
asked in Data Instrumentation
Which SDK to use for Ionic with Capacitor?

Hi, I have apps that are built in Ionic with Capacitor and I’ve been using the JavaScript SDK for some time now, which worked great. I noticed the JavaScript SDK is now a legacy SDK and will be deprecated in the future, and there is no direct alternative for Ionic/Capacitor yet.  Does anyone have any experience as to which SDK I should migrate to? The ones that come to mind are the Browser and the Node.js SDKs, but I’m not sure which one I should go for.  Thank you

7503
Z
Team Member
2 years ago
T
tomasalNew Member
asked in Data Instrumentation
Amplitude GTM Template not tracking UTM properly

Hi, i  have a problem when tracking UTM parameters. I have setted the $identify initial config with the following option keys:includeUtm: trueincludeReferrer: true$identify initialized correctlyBut in the rest of the events i can’t see nothing in “User Properties”. 

3461
Jacenda Davis
Team Member
2 years ago
V
vbranndoNew Member
posted in Data Instrumentation
Somed users that signed up are missing

Hey guys! I’ve been having this problem with amplitude for while and wanted some help. Our product recently launched it’s trial version in an attempt to explore the PLG strategy. With that in mind, we wanted to keep an eye on every detail about our new trial users, from their journey and their behaviour. Problem is, we are having some inconsistencies with our data coming from Amplitude, because some users that access our trial just aren’t registered inside Amplitude, even tough they signed up successfully. I don’t have the exact numbers in hand right now, but at least 20 users show up on our databse, but are nowhere to be found on Amplitude. And it’s isn’t a case of segmentations. These users don’t even show up on user look-up! My first gut feeling is that those users don’t stick around after signing up long enough to Amplitude to catch some event, but I can’t really be sure about that.

2412
Product Release Team
Team Member
2 years ago
M
Conversationalist
Mithra BConversationalist
asked in Data Instrumentation
Whether is it possible to track the current day's, current week's, current month's (including present day in all) data in Amplitude?

Whether is it possible to track the current day's, current week's, current month's (including present day in all) data in Amplitude? If it’s possible how to configure. If we are giving one day means - only last one day’s o/p is shown in the chart. How to track the present day’s?

3344
M
Conversationalist
2 years ago
M
Conversationalist
Mithra BConversationalist
asked in Data Instrumentation
Event Counts can be seen, but why can't the names?

In the below shown image, in a KPI - If i hover on the chart, I could only able to get the count of event totals. But I need to know what are the list of events. How to get that and what to do? 

2341
Saish Redkar
Expert
2 years ago
D
Dat.nguyenNew Member
asked in Data Instrumentation
Tracking pathfinder's event

Hi everyone, I recently create a pathfinder chart, things is in my pathfinder there is a lot of events seem to be duplicated. For example: my path has 10 steps but, my step 10 is event “web_url”, but step 9 is also that event “web_url”, same with step 8, 7 ,6 Does anyone knows about this case. Any help would be great for meThank you 

2792
D
2 years ago
S
slooperNew Member
asked in Data Instrumentation
Can you replace data for select date range in Analytics?

Hello! I’m a PM who is new to Amplitude, which we use in combination with Segment track calls. We have a particular metric we track with data that begins on Jan 1 and goes through the present. The data from May 6 through the present has been coming in correctly; however, the data between Jan 1 and May 5 is partially missing, thus resulting in much lower numbers than should be there.What would be the best way to correct this? Is there a way to delete only the bad data between Jan 1 and May 5 and then replay it through Segment to populate in Amplitude, or is there a better way to backfill this data so it will be correct? Any guidance is very much appreciated. Thank you!

2701
Saish Redkar
Expert
2 years ago
M
mahusNew Member
asked in Data Instrumentation
How to initialize the API correctly in SwiftUI?

I initialized the API using the following methodology https://www.docs.developers.amplitude.com/data/sdks/ios/#installI connect API_KEY through Environment.import UIKitimport Amplitudeclass AppDelegate: NSObject, UIApplicationDelegate { func application(_ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey : Any]?) -> Bool { // Enable sending automatic session events Amplitude.instance().trackingSessionEvents = true // Initialize SDK Amplitude.instance().initializeApiKey("API_KEY") // Set userId Amplitude.instance().setUserId("userId") // Log an event Amplitude.instance().setServerZone(AMPServerZone.EU) return true }}import Amplitude@mainstruct easylearnApp: App { let store: IAPStore var locale = LocalizationManager() @UIApplicationDelegateAdaptor(AppDelegate.self) var appDelegate @StateObject private var firebaseController = FirebaseController().....

6462
M
2 years ago
M
Conversationalist
Mithra BConversationalist
asked in Data Instrumentation
Whether we could be able to add email id as a separate column in user look up?

1. First of all, is it possible to add column for email id, instead of user id? If we add so, whether past datas will not be shown to us?2. How the datas will be passed into the amplitude. Since in the analytics, I have searched for the name of person, who have worked in a particular period of time. I have configured accordingly and searched for the name, but the name didn’t turned up. Why it is so?   

2502
M
Conversationalist
2 years ago
Bill
Experienced
BillExperienced
asked in Data Instrumentation
How to delete multiple cohorts?

HiI had created too many cohorts (for testing purpose), and I have to go into each cohort to archive and delete.Is there a quick way to delete multiple cohorts (50+) all together? Bill

5022
Saish Redkar
Expert
2 years ago
C
Novice
cnikhilNovice
asked in Data Instrumentation
Email address in user lookup

I would like to have  User’s email in UserID . Can some one please help me with the steps to do it. The amplitude is integrated in Front End ( Angular ) with  JS code

11177
Saish Redkar
Expert
2 years ago
T
twangNew Member
asked in Data Instrumentation
How to Group by user property? No Add group property button

I am trying to group users by a user property, but can’t seem to find the Add Group Property button under Properties, following these directions. I collect a user property called organization, and want to group the users from each organization together. Thanks! 

2381
Saish Redkar
Expert
2 years ago
G
GavinNew Member
asked in Data Instrumentation
Is Amplitude down?!

I’ve been trying to login for the last hour but when clicking login I only get a blank screen. Gotta be honest, am getting pretty frustrated.Have restarted, updated chrome, tried other sites. It’s just amplitude that’s not working

3142
Z
Team Member
2 years ago
ilkercam
Novice
ilkercamNovice
posted in Data Instrumentation
iOS Silent Notification Problem — How they mess up your app's lifecycle and Amplitude session events

After so many years in iOS development, I realized that I have been bootstrapping new projects wrong from the beginning. As many of the samples you can find online (including 3'rd party SDK integration samples), I too was following this convention to launch my apps; var window: UIWindow?func application(_ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey: Any]?) -> Bool { // Initalize data-structures, prepare for notifications, check launchOptions for routing if available window = UIWindow(frame: UIScreen.main.bounds) window?.tintColor = R.color.purple() window?.backgroundColor = R.color.cloudBlue() window?.rootViewController = UIViewController() window?.makeKeyAndVisible() return true}What can go wrong with this? you can find similar samples online where you ditch storyboards and go hero with layout constraints, right? For me, a lot of things did go wrong. Especially if you’re putting content-available in y

438911
L
Helpful Hero
2 years ago
C
ccreaserNew Member
asked in Data Instrumentation
When using Amplitude Analytics, "000" is added at the end of our session IDs, confusingly

Hello all 😄I wanted to raise a question regarding session IDs and their use in Amplitude Analytics.We have found (through searching for specific session IDs in Amplitude Analytics) that Amplitude adds on an extra three zeroes to our existing session IDs, which initially caused some confusion while searching for said IDs.For an example: we may have a session ID of “1234567891” that we pass into Amplitude. When we then search for this in Amplitude Analytics, we find that this session ID can now be found as “1234567891000”I wanted to raise this to understand whether this intentional or whether this was potentially a bug?Thank you for any responses!

2521
Saish Redkar
Expert
2 years ago

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