I am trying to create a destination with the Latern application. (Lantern’s instruction video here)
When I follow the steps, I get an error message that says “Failed to create sync. Please try again or contact support.”
Has anyone else run into this issue?
Best answer by tjrandall
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+9
Thanks for reaching out
Thank you
I’ve forwarded the Amplitude Latern doc to the Latern team, to see if there is something missing in my Latern acccout / webhook API / etc.
Otherwise, I suspect it may be an Amplitude permissions issue?
Thank you again for your response!
+9
Thank you! I’m glad that doc helped. I’ll loop in the support team to take a closer look at permissions.
+8
Hi and thanks Jeremie for the help. To confirm did Lantern give a response and resolve this or would you like us to check the permissions on our end?
Thank you
+8
Hi glad to hear it worked! You are correct in our documentation, only Manager or Admin can add and edit data sources and data destinations.
Best,
Sydney
+9
Great
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