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I have created cohort from the retention chart,from the unbounded retention chart, from DAY1I have created cohort of the ones who didn’t comeback . However when I used persona chart to analyze the user behavior, 0.653% are in the 2nd week retentino, which doesn’t make any sense because this cohort it self is for the ones who never came back. I would like to know more what’s the missing point. thanks
Hey people, I am constantly receiving fake events (like opening app every second and spamming login buttons which definitely seams to be a bot behaviour) from someone having the same device properties and different IP address every time. Due to this, I can’t even block the events.What are the possible options with me and has anyone ever faced this issue? The events are coming from Nexus 5x, United States. Although my app is in India and that too in closed beta with 100 users only. Any help would be appreciated :)
Hello all!I recently decided to go with Amplitude and will be syncing it with Kochava. However I am running into 2 issues that put me at a dead end. 1. When i go to log in, it wants me to log into the Org and provide the org URL. However I have tried everything that it could be and nothing works. I don’t believe I even registered an org yet. When I go to sign up (thinking maybe that is the problem), it says my email is already in use and an account cannot be created. I reached out to the sales team for support and in Salesforce they don’t see an account associated with my email. Please help!Best
I generated a below retention report. Starting and returning events are same, but I am segmenting return events based on an additional attribute. The attribute only has two possible values and both of them are used as below. In the report, shouldn’t sum of the return events equal to 100%?
Hi, I would like to know “Personas Chart” > top events and lower events the average # of events: for example, cluster 2 users do event “add wizard” with the average number of 2.68, then it means that 3959users *2.68 =10,610 “Add wizard” event has been fired in totalwhat does σ mean? the standard deviation?? σ how is it calculated? It looks like the events are listed in the order of the bigger the σ is, the upper in the list the event is located. however, if this is standard deviation, if it’s bigger, it means that the difference from the mean is big, and that means there are some users who aren’t performing like the mean number of events. If so, I think the lesser the σis the more important that event is, because almost all the users are firing the event Also, if this is standard deviation, there’s no minus value for standard deviation, but for the event “Add wizard”, cluster 1 is showing mi
I want to use Amplitude as my dashboard for my business.Most events are coming from user activity, but I want to also track events that are backend / system events like "Newsletter sent” which are related to multiple users or no user at all.Is it possible in Amplitude?
Hi, We are early-stage startup and have been using amplitude on a free plan for a year. We created an organization for that and using it.At the moment I’m enrolling in to Amplitude Startup Scholarship and so I had to create a new organization.I’m just curious could I somehow fill up my new organization with data from previous organization. Or in other words, is anyway there to transfer data from one organization to another?Thanks
I am working on identifying churn behavior. Let me give details about what I want to do. The customers whose subscription renewal + first charge was due in May, I want to see the usage pattern of those who successfully renewed vs those who cancelled. Further, among those who cancelled whether they were on trial or on the monthly plan and while they were on what what was their usage. Eventually I want to come up with some churn predictor model.How can I go about doing this in Amplitude
I am trying to call the Amplitude Export API (link here: https://developers.amplitude.com/docs/export-api) with R.Below is the explanation but I really don't see how to apply the following using a function like GET or curl functions.curl -u API_Key:Secret_Key 'https://amplitude.com/api/2/export?start=20150201T5&end=2015020
Hello Amplitude Community! We hope that you’re as excited about ✨Amplitude Experiment✨ as we are. Amplitude Experiment is Amplitude’s new experimentation product that allows you to leverage your existing Amplitude Analytics data for experiment targeting and then funnel that experimentation data back into Amplitude Analytics for further analysis. In this post, we’ve put together helpful information and guides for designing and implementing Amplitude Experiment. Note: Amplitude Experiment is available for Growth and Enterprise customers who have purchased the Experiment package. If you’re interested in learning more about how Amplitude Experiment fits into your workflows and its pricing, please reach out to your Customer Success Manager or contact our Sales team for more information. Designing an experiment This material is relevant for the Experiment lead of your experiment team. Design your experiment: Video walkthrough with Gabriel Galarza, Engagement Manager from the Amplitude Profes
Hi everyone!I wanted to share with you a problem that I’m facing that is causing me headaches What are your thoughts on how should I instrument events in order for me to start understanding how users interact with the videos we offer? Let me know your thoughts! Thanks
Imagine you are in a landing page of website. After you scrolling, you read an article in a section called “announcement”. You finishes read that article, and continue scrolling, then you see photo gallery in section called “photos” How to track amount time spent on section Announcement, just Announcement without including time spent on Photos ? Is there a way to trigger to start the tracker just by hovering mouse pointer into a section or just a touch on it without click any button/event
Hi, I read about within on the document, but I couldn’t understand what does it mean exactly. https://help.amplitude.com/hc/en-us/articles/231881448#h_6dc4d38a-83a9-4e46-a992-c8d51fe2d9b6 Within. Looks at events fired within each cohort member's X days of first use. This is useful when you're interested in the group of users who fired a specific event within X days of becoming a new user. Given events:date user_id event 2021-05-01 1 Purchase Song or Video 2021-05-02 1 Play Song or Video The user_id 1 is picked by the below condition. Right? Can I get some more detailed explanations for the “within”?
Hey @bilalmahmood I have done some reading regarding the new product and one thing I am curious about is: does this personalization work for anonymous users? Let's say our product does not use an userID for most of our users, can we target those as well with this? Are there any trade offs for using the Amplitude Recommend for anonymous users? Thanks!
Hi, I apologise if this is a trivial question but I am new to amplitude and the community. I have set up a dynamic cohort based on a specific event, however this event was only recently added to our product, and as such I have a large number of users who were never given the option to perform this event in the past. For the purposes of segmentation, I have manually atirbuted the correct cohorts to these historic users, and was hoping to be able to add them to the dynamic cohort which will now be my ground truth. I know how to create a cohort based on a csv list, but cannot find a way to add these users to the dynamic cohort. Is there anything I can do to join them? or am I stuck with broken data for all eternity?Thank you!
We recently realized that a new event that we were sending to Amplitude had some errors, and we wanted to suppress this data from showing up till 5/15. The data after 5/15 is okay, so ideally, we’d like there to be 0 events before 5/15 for a particular event and all events after 5/15. Can this be done in Amplitude?
On the home page of my website, we ask for zip code, name and email ID of the user. Under which taxonomy should I pass the input value by the users for these fields. Please know that there can be a lot of values for these fields. Also, once the values are passed, how can I download the list of these values to analyse it?
Hey Amplitude community, I hope one of you have a solution to my issue here :D Question‘Compare to past’ lets me compare to the same n days to the previous year. This comparison is date by date.As weekdays change each year, is it possible to offset this comparison, so I compare monday - friday with monday - friday previous year? ContextI’m trying to make a performance dashboard, where I’ll compare sales performance with previous year. We want to compare weekdays instead of precise dates, as that is a better explaining factor for fluctuations. Solutions I’ve tried so far2 charts: current performance vs last year performanceCurrent performance chart: daily view of last 7 days (May 12 - May 19) Last year performance chart: daily view of last 7 days, offset by 364 daysIssuesI can’t present performance in the same chart Offset needs to be changed on leap year (I think) ‘Comparing to date range ending’ on custom dateCurrent date range: last 7 days (May 12 - May 19) ‘Comparing to date range
Hello everybody We have a user property called initial_referrer which used to capture the initial referring URL of the user visiting our website. We didn’t change anything between Apr 8-9 2021 and all our initial_referrer's are returning (none) since.Anyone else having a similar issue or any suggestions on how we can fix this?Cheers!
Hi! I’m supporting customer to use Amplitude. Sometimes customer ask me Is “there any good case study?”(To make use of it in their company) However, I feel some difficulty when I search case because there is few case in Japan.If anyone have some good source about that, I’m glad to hear!(Youtube URL etc・・・) I want to have Analysis Case or Used in the field Case...
Hi,I would like to be able to display a certain users activity in an iframe. I can create charts manually for a user in Amplitude, but I need to be able to do the same programmatically with a user-id. How can I create a user specific chart and show it in an iframe? I am using the JS API in my frontend. Thanks
Hi Amplitude community!Your help would be greatly appreciated here! I’m trying to build a chart/dashboard that shows account growth (or decline) over a period of time but not having much luck with building this view. For context, our customers book a total number of licenses as part of their contract and I would live to monitor whether or not customers are increasing their total number of active licenses vs booked licenses over time. For example, if ACME company purchased 10,000 licenses, then I want to monitor if ACME is using more or less of those licenses month over month. Ideally, I would like to build a dashboard that shows this growth or decline in license utilization across all customers. Thanks!Jon
Hi all!I’m new to Amplitude. Just tried to push some data and I was successful. I’m especially interested in the event_properties and how I can create some expressive charts around them.However, I don’t see any options to “group by property_x”? For example, let’s say I store a event property“company” for a user. How can I make a chart to group the events by company, so I know which company did create how many events on a daily / weekly level?Here is a sketch :)Can you advise?Thank you!Lukas
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