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Using Amplitude

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asked in Building and Sharing Your Analysis

PROPSUM on Array

Hi, how dows propsum work on arrays? I have an array of numbers in an event property, and I want to summ them all up, across the events and across the array. Is this how it would behave or would it just sum the first element or the number of elements?

Gerrit MewesNovice

asked in Data Planning and Governance

Why do I not see frequency in funnel report?

Hey there,When looking into frequency of my funnel report, I don`t get data that makes sense. The funnel consists of three steps, and I`d like to see frequency (retries of event A before event B) between two of them. Where / how do I have to adjust settings to be able to see this?

India Partner NetworkNew Member

asked in Data Planning and Governance

Adding event/user properties as filters

While trying to add a user/event property as a filter we are being asked to upgrade to a paid plan? Can someone please confirm if the feature to add user/event properties not included in the free plan or is there a way to add it? This is urgent! TIA!

Bautista VarineNew Member

asked in Product Personalization and Audience Segmentation

User_id - User properties

When I use the User_ID property in a Chart (data table) I get less than if I view the user_id by Audience. (I am using the same filters) Why can this be?

Kashif ArainNew Member

asked in Building and Sharing Your Analysis

Subtract two values for the same event in a line chart

I’m looking the track the numbers of customers lost in each month via line chart. Ideally I’d want to be able to subtract the value of this chart in February with the value in January for the same event. How is this possible in Amplitude?

Advait PatilNew Member

asked in Data Instrumentation

Latitude and Longitude accuracy seems random

Hi, we’ve experienced some random variance in accuracy with regard to geo-location in native apps.Is there anything bespoke/additional to do when implementing the SDK that anyone’s aware of? e.g. some kind of artificial delay if the device takes time to resolve an accurate value and/or logic to only read it if on cellular data versus wifi etc.?

AlgomoNew Member

asked in Building and Sharing Your Analysis

Object-centric graphs

Hi, one of my company’s products is a chatbot widget you can install on your site. I would like to track the number of currently installed widgets and other widget-centric metrics on Amplitude.I have the following event:Name: widget_visit Properties: client_id, widget_idIt gets sent when an end user lands on a site that has our widget installed.From that data it’s theoretically possible to infer the current number of installed widgets by counting all widget_visit events for unique widget_ids. I managed to create a segmentation chart with a number of installed widgets per day by grouping widget_visit events by widget_id and counting unique properties with the PROPCOUNT formula.The problem is that I don’t see how I could take this any further, for example to create a widget installation retention graph -- what percentage of widgets still receive widget_visit events after N number of days.Is something like that possible in Amplitude?

Ruslan FattakhovNew Member

asked in Data Instrumentation

Not show sessions in User Sessions

I have a collection of events associated with session_id.However, when selecting the UserSessions tab, no sessions are displayed. I have attempted to view both events performed within sessions and standalone sessions.

quintinparHelpful Hero

asked in Building and Sharing Your Analysis

Compare how many times events have been triggered

I have five events that I need to compare and see the number of times they’ve been triggered in a period. y axis is the frequency and x the event names. How can I achieve this?

Rahul GautamNew Member

asked in Data Planning and Governance

Restrict Access on Custom Events

I have a query on access on custom events.In my org, We have user's creating a bunch of custom events for their own use cases.Among them, I want a few custom events to be gold standard, and to be used by many people. Especially, I want only select people to be able to edit the definition of those custom events, and rest of the users should still be able to create their own custom events.So in simple terms, I want user A to be able to create a custom event, but not edit a specific Custom Event. Is that possible in Amplitude somehow??

quintinparHelpful Hero

asked in Building and Sharing Your Analysis

How do I show a single value in a table/dashboard

I need to show cumulative new users as a single value in a table. How do I achieve that? An example link would be helpful.

Caleb DykemaNew Member

asked in Data Instrumentation

Not seeing number of sessions or our users' time on app

I'm not able to see my users' number of sessions, or their time on the app. We are using Segment to get the data from our React Native app before sending to Amplitude, so I'm wondering if there was a missed step when we made the integration. Has anyone faced this issue before?

Neo KimNew Member

asked in Data Instrumentation

I cannot create a new custom event with the name of already deleted event.

Hello, I just deleted a custom event in order to recreate it from scratch. But it is not allowing me to create another custom with the same name. It says ‘Unable to create an event with a name that already exists’. But the event is already deleted! As the event name is coded in the app, I have to keep the same name in Amplitude console. Is it unable to reuse a name of deleted event? Really?

Jonathan ChanNew Member

asked in Building and Sharing Your Analysis

Creating charts from planned events and parameters?

Hi Amplitude! Love the product! I’m trying to build out a good data governance practice so I had all my development done in a separate “development environment” project. There are a few rare events that don’t happen readily in production, but I would still like charts created for them. I’m able to create the chart in dev, but when I try to transfer it to prod, I get the error:“Heads up.Some events or properties from the previous project do not exist in the new project.” Then the properties and events I set disappears from the chart I was trying to transfer over making me very sad. Is there any way to create charts off of planned events/properties? If not, is there any way to transfer these charts over and make it somehow keep these missing properties and have them populated when the events/properties become available? Thanks!Jonathan

Gerrit MewesNovice

asked in Data Planning and Governance

Event not counted in conversion funnel

we can see that for my test case, there were 3 upload attempts before a successful conversion (frequency view). When i look at the funnel conversion though, only 2 out of 3 uploads are counted. Why is that? Is the number of subsequent events limited by its predecessor?

MNDONew Member

asked in Data Planning and Governance

Updating Property Descriptions in Bulk

Hello everyone,I have a question regarding updating property descriptions in bulk and I would greatly appreciate your input on this matter.Is it possible to update property descriptions using a CSV or do we have to manually input the descriptions through the "Property" tab?Recently, I discovered that when importing a CSV from the "Events" section, the property descriptions are only reflected for properties associated with that specific event. It seems that updating descriptions in bulk through CSV imports is not currently supported.If anyone has any insights or alternative approaches for efficiently updating property descriptions, I would be grateful to hear your suggestions.Thank you for your time and assistance.

Fran6New Member

asked in Building and Sharing Your Analysis

Rolling windows and offset use after subscription

Hey there,I’m trying to use the rolling window and offset in a Segmentation chart but I don’t really understand how to properly use it. I’m working at a media company and my purpose is the same as you’re mentionning in this article : I would like to know the users that read very few articles after subscribing to an offer. So we have an event that exist when a subscription is confirmed but i don’t know how to apply it in my chart so i can see this cohorte of people not reading after their subscription. Thanks for your reply ! In a nutshell : I want to apply this to my case based on my two event that are ”subscription confirmed” and “read an article”

imanuelvicNew Member

asked in Data Instrumentation

Amplitude Logger [Error]: Invalid id length for user_id or device_id

Hello!I'm getting this error when using from @amplitude/analytics-react-nativeIn Android is work and it appears on the my amplitude dashboard, but on iOS it doesn't work.I try in my Development Environment, this picture only show from android only Here’s my code when user login: initializeAmplitude = async () => { init(AMPLITUDE_API_KEY) setUserId(this.props.userAccountInformation.members.id.toString()) const event = new Identify() event.set('properties', this.props.userAccountInformation.members) event.set('platform', Platform.OS) identify(event) track('Auth Middleware') track('App Version', { version: Application.nativeApplicationVersion }) this.props.navigation.replace('MainNavigator') return true }

Asoka WotuloNew Member

asked in Data Instrumentation

How to remove user properties that have "$set" and "$setOnce" prefix

I have an issue where some UTM parameters have the prefixes "$set" or "$set_once".I discussed with the team at Segment, which we’re are using to send the events, and they’ve since fixed the issue on their end.However, the issue is still there on Amplitude's side. One suggestion the Segment team had was to remove the affected UTM parameters so that future events will be recorded properly.How can I remove these UTM parameters? or is there a better approach to solving this?

shani cohenNovice

asked in Data Instrumentation

Funnel analysis not working as expected

hello, I have a problem with a funnel im building, I am missing data there and would like you help with what am I doing wrong with the funnel configuration:this is my funnel configuration and the resultbut when I am looking at a specific user journey:I would expect this user to complete the whole funnel, but as you can see there aren't any users who completed the funnel. I would appreciate your help

Muskan PaliwalNew Member

asked in Data Instrumentation

Not seeing data from bigquery

Hi, I have added all the BigQuery tables as sources into Amplitude. I can see events being ingested from Bigquery as well under the ingested events but I can’t see the events in `Events` section?While there is not ingestion error and even if there is one, I can see 7 out of 10 events being ingested, but no Events found on the graph shown for last 7days neither under the Events section.The screenshot:

Aman KediaHelpful Hero

asked in Data Instrumentation

Big Query ingestion issue

Hi, We recently integrated Amplitude in our app. We have a lot of older events data which we also wanted to ingest so as to avoid a cold start. We linked out big query and after running the query we got a success feedback and no errors. However, we can’t see any events in our dashboard. Why might this be happening and how do we fix this?

ImpendingNew Member

asked in Building and Sharing Your Analysis

Events per user

I am trying to find how many times a particular event has been fired by a user. By user – the average user, the median, top 5 percentile for that event (to find the power user for that feature/event). How can I solve this? The objective is to find how much success that event has received.

WebWaveNew Member

asked in Data Instrumentation

How to create new userProperty based on existing properties?

Let’s say I’ve got two user properties for my user. Those are “Gender” and “Age”. Both of those properties are created the moment a user is created with an event “Init”. Lets say, that right now I want to create another userPropery based on those two events. That will be targetGroup and the value is based on Gender and Age. If Gender = male and Age is more than 20 and less than 30 than targetGroup = true. Oherwise it’s false. And if gender = female and Age is more than 20 and less than 40 than targetGroup = true. Otherwise, it’s false.Is this possible with Amplitude? How to do that?

Gian PennacchiNovice

asked in Building and Sharing Your Analysis

Create funnel analysis by device-id

Hi there!Is it possible to use the device id to create funnel analysis?In our use case, a first customer fires some events then a second customer logs in to the same device. This is being done on mobile (android and iOS)We would love to be able to understand the funnel of this flow but were only able to aggregate/analyze grouping by user-id.Is it possible to do this analysis over the device-id?Thanks

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