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3105 Topics
patrick.conneely
patrick.conneelyNew Member
asked in  Building and Sharing Your Analysis
Grouping funnel by event properties

I have funnel that is based on users starting a piece of content (Event A) and users finishing a piece of content (Event B).I’d like to breakdown the funnel by an event property (content topic) so that I can compare the conversion rate of users when they engage with Topic Y vs. Topic Z but it doesn’t seem like I’m able to do this?

4693
patrick.conneely
3 years ago
W
Wei JieNew Member
asked in Data Instrumentation
How do I get a list of all active users/events/sessions via the API?

I would like to either get a list of all active users IDs, event IDs, or session IDs with a time filter of say a few hours, via the API. Is it possible to do so?

17806
serene.gan
Team Member
3 years ago
W
Wei JieNew Member
asked in  Building and Sharing Your Analysis
How are usage times calculated

How are usage times calculated? We saw a case where the usage time is 1 hr 30 min, but the user’s sign up time was 30 minutes ago. Also, the event stream duration is only 19 minutes. Could it be possible that the user was opening multiple tabs or windows?Just to clarify, the usage time is taken from user lookup → user profile. It is also consistent with the usage_time value from the dashboard api.

5651
Saish Redkar
Expert
3 years ago
D
DmitrijsNew Member
asked in Data Instrumentation
Eevent does not appear in dashboard

Hello. I have a strange situation where event sent from Web SDK does not appear in dashboard. Any other event works, just not this specific one. In the “Govern tab” this event type is set to Active and not Advanced block filters are present.This is how my chrome ampltitude extension looks like, the event is selected. Raw Event JSON{ "device_id": "hB8WMbH8sI3rjPY1ABx5s3", "user_id": "some.user@anymail.com", "timestamp": 1633608691957, "event_id": 2028, "session_id": 1633604498573, "event_type": "Campaign - Investment Selected", "version_name": null, "platform": "Web", "os_name": "Chrome", "os_version": "94", "device_model": "Mac", "language": "en-US", "api_properties": {}, "event_properties": {}, "user_properties": {}, "uuid": "0d41fdf8-7ec6-4f1f-b561-4b0204804cf6", "library": { "name": "amplitude-js", "version": "8.5.0" }, "sequence_number": 2126, "groups": {}, "group_properties": {}, "user_agent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko

4312
Denis Holmes
Team Member
3 years ago
D
Novice
DanielNovice
asked in  Building and Sharing Your Analysis
Querying an array

Hi!Is it possible to check the first, last or any other position in an array in user properties during segmentation?For example: I can check if an array contains an element that is X. But how do I check if *the last element* in the array is X?  

3502
D
Novice
3 years ago
J
jonathantyarNew Member
asked in Data Instrumentation
Set SessionId from Segment cannot be used again

Until the last time, my team were able to sent sessionId from Segment to amplitude, this is the raw data{ "$insert_id": "f7bfb4e0-0ab9-4860-af4c-6be89409a827", "$insert_key": null, "$schema": 12, "_time": 1631864263470, "adid": null, "amplitude_attribution_ids": [ "2ec0c541748d9d7a0ff71b4e1e25c705" ], "amplitude_event_type": null, "amplitude_id": 299205766988, "app": 330222, "city": null, "client_event_time": "2021-09-17 07:37:43.470000", "client_upload_time": "2021-09-17 07:37:49.919000", "country": null, "data": { }, "device_brand": null, "device_carrier": "From Unity Editor", "device_family": "Predator PH315-52 (Acer)", "device_id": "PRASHANT-DEVICE-ID-TEST-0003", "device_manufacturer": null, "device_model": "Predator PH315-52 (Acer)", "device_type": null, "display_name": "OpenScreen", "dma": null, "event_id": 149928614, "event_properties": { "Spatie\\EventSourcing\\StoredEvents\\ShouldBeStoredmetaData": [ ], "activity_type": "OPEN_SCREEN",

5905
Denis Holmes
Team Member
3 years ago
N
nadjareNew Member
posted in  Building and Sharing Your Analysis
Amplitude Startup Roundtable

Hey everyone!My name is Nadja and I work at https://luminovo.ai/. We are a B2B SaaS Startup in the electronics industry.For our product analytics we are currently switching to Amplitude and building our best practices.I would love to share my experiences in building a great product and user experience with people who are also using Amplitude as a tool. Do any of you work in a startup (does not have to be SaaS or B2B) and would be interested in an exchange and maybe even forming a round table?Let me know! I am exciting to get to know you. All the bestNadja

2270
N
3 years ago
V
vu.dao.unityNew Member
asked in Data Instrumentation
Can I send a selected event instantly if I enabled batch events when initiated Amplitude?

Hi, I am facing an issue where I want to be able to send a button click event instantly, but I have enabled sending batch events for my whole application.I use the JS SDK to initiate like thisamplitudeClient.init('API_KEY', null, { batchEvents: true, ...});With “batchEvents” enabled, events are batched together and uploaded only when the number of unsent events reaches a threshold or after a some seconds have passed since the first unsent event was logged.In my landing page, there is a login button that redirects the user to another domain. I want to track the click event for that button before redirecting, so I log the event and then redirect the user in the callback, like thisamplitudeClient.logEvent('LOGIN_LINK_CLICK', {}, () => { // Redirect the user to the login page})However, since we use “batchEvents”, this event is not sent immediately, so the user has to wait several seconds to be redirected. I want to know if I can send this event immediately, either by disabling

6431
Denis Holmes
Team Member
3 years ago
Z
zeroseshNew Member
asked in Data Instrumentation
User Session charts returning zero for past few days

Hi,I only started with Amplitude recently and everything seemed to be going well, however, since Tuesday, I’ve noticed my User Session charts are reporting zero sessions. (It’s Thursday today.)Before you ask, yes, I can be sure that I’ve actually had user sessions since Tuesday. My Amplitude Event Segmentation charts are still reporting events, so there’s a contradiction in the data Amplitude is reporting for Sessions vs Events.Any ideas?

4865
Denis Holmes
Team Member
3 years ago
M
Novice
matthiasrNovice
asked in  Building and Sharing Your Analysis
Event property sum by user

Hello, I’m trying to answer the following question : How much a user spends on average per week.It would be something like Total revenue / Users who did a purchase. I don’t find a way to do that in the Event Segmentation, what is the best way to achieve that. Thanks, Matthias

11738
belinda.chiu
Team Member
3 years ago
M
meinfelderNew Member
asked in Data Instrumentation
Is it possible to get the project name via the API?

I’m making a utility for others and don’t want to request information, e.g. project name, if I can it via the API. Thanks!

3431
Saish Redkar
Expert
3 years ago
N
ninodafonteNew Member
asked in Data Instrumentation
Best practice for device_id when there is none available? (external platform + http api)

Hi everyone! A bit of context for the question:Newbie question here. We host our platform with an external provider. The access to the events happening there (student registered, canceled, register for a course, etc) are made available to us via Zapier. From there we could use the event and the data to feed other platforms (n8n, local dbs). I wanted to use that trigger to send the same data to amplitude. The thing is, I don’t have access to device_ids from our users (as the data will be ingested using the http api from one of our servers after receiving the data from Zapier). I’m aware that we will lose track of the relation user↔devices but we can live with it.  My doubtWhat would be the best practice with the device_id value?Not sending anything (not sure if that’s possible though) Send a random uuid for every event? Send a random uuid for every user? Any other options I’m not aware of? Same question applies to session_id (I thought about setting a session start that covers 24h) but

5672
N
3 years ago
R
Novice
ram_manoharNovice
asked in Data Instrumentation
Suggestion for creating a good solution for capturing attribution information

Hi,Our business is divided into mobile web and mobile app users. We use the same code base for both web and app users and use JS SDK of Amplitude. We use Adjust as our mobile attribution tool. The problem we face right now is since Amplitude’s JS SDK doesn’t capture IDFA or IDFV or ADID by default whatever the attribution data we get from Adjust is lost. After going through the documentation I understood that we need to send Attribution IDs to Amplitude via HTTP API. Most of our users are guest users.So, the question here is how do we device a solution where we capture attribution information of all the users whether they are signed in or not?One solution I have in my mind is setting the Amplitude User ID to a random UUID (cookie set on the device) which we also store in our Adjust data exports and from our data lake make HTTP calls to Amplitude using user_id as this UUID cookie value and the IDFA or IDFV or ADID information captured by Adjust.  Other suggestion we need is how do we ge

3112
R
Novice
3 years ago
ynadeem
ynadeemNew Member
asked in  Building and Sharing Your Analysis
Glob match an empty list []

I need a way to be able to tell the difference in Amplitude between when an event property’s value is an empty array/list “[]” vs. when the event did not receive a value for that event property at all. Doing the usual = (none) or set is (none) doesn’t work at telling them apart. I think I can use the glob match function but I’m struggling to figure out what the correct syntax would be since the square brackets are used as part of the glob match language. How do I escape them and write a glob match string that resolves to []? Basically, can I create a chart that can capture the difference between the events in the 2 screenshots below (specifically for the user property called “updates.EOC”)? Event where the property’s value is an empty array Event without the property at all Thanks in advance!

13433
Saish Redkar
Expert
3 years ago
N
nadjareNew Member
asked in Data Instrumentation
Can I select the information from the event properties of the LAST performed event within a form_id?

Hello!Using our product, the user always has to create a form and work in this form for the entire user flow. A user can have multiple forms, e.g. projects.I would like to give this form a form_id (3456) and then have defined events, like an excel export within this form. The event has properties like excel_export_price and excel_export_price_automatically_chosen.However, I only care about the last event properties of the excel export of the form of the user. Is there a way I can select the information from the event properties of the last performed event within that form_id?For my analysis, I then want to compare the composition of prices and automatically chosen prices across all my users, on their last excel export.So far, I could only find the historical events in the amplitude help center, this does not really help me, as user can export the Excel as many times as they want to.Also if there is already a way of selecting the last event using Segment.io, this could be interesting to

3852
Denis Holmes
Team Member
3 years ago
U
urbanjerroldNew Member
asked in Data Instrumentation
Retention analysis - segment by event

Hi,I’ve been spending some time in Amplitude’s “Retention Analysis” recently, and we’ve had some great insights! Though am a little confused on the best way to segment users based on events.E.g. Say I have is a music player app (like Spotify), I can create a starting / return event of “Played song”.Then I want to see if users who loaded the “Viewed top 40 hits” are more retained or less than baseline.  I would then go to the “...performed by User” section (on the right) pick users “who performed” “Viewed top 40 hits”, which will create a new segment that I can compare.This makes sense, though I’m confused how the different “any time” dropdowns work e.g.If I pick “during last 30 days” (the default), does that mean in the breakdown, any week AFTER 30 days will only contain users who viewed the top 40 hits in the last 30 days?  This doesn’t seem like a good metric so perhaps using “within” makes more sense - so we can get a better understanding of users in the past and not just users who

4063
Denis Holmes
Team Member
3 years ago
H
HuchNew Member
asked in Data Instrumentation
Deletion List - will amplitude delete our account?

We are a young start-up and have never given much thought to what we track in a meaningful way. So when in doubt, we used to track a lot. This helps us now to improve our product step by step. But we are still a long way from turning it into a profitable business. We have already exceeded the event limit a few times and today we received a letter from an Amplitude employee stating that we have been marked on a deletion list. If we don't upgrade, our account could be deleted. I always thought that only the access to the portal is temporarily blocked. Have any of you had this before?Do we really have to fear that our account will be deleted now?We just can't afford to upgrade yet. Best,Christoph

3622
Saish Redkar
Expert
3 years ago
D
Novice
DanielNovice
asked in  Building and Sharing Your Analysis
Funnel Analysis discrepancy

Hi!I am struggling to understand why the Funnel Analysis is showing different numbers in the chart or if you look at the ‘show user paths’ in the same chart. I’ve attached two screenshots highlighting the different numbers. I don’t understand how ‘Any active Event’ → ‘view front page’ can show 37 290 (12.1%) in the chart, while ‘Start Session’ (a part of ‘Any Active Event’) → ‘view front page’ show 124 744 (40%)?Best regards,Daniel

4585
Denis Holmes
Team Member
3 years ago
A
Conversationalist
AsjaConversationalist
asked in  Building and Sharing Your Analysis
Weekly cohorts / unbounded retention: why o they get worse over time?

Hi everyone! I performed a weekly retention analysis (unbounded retention) based on Starting Event: Account Verified (user is assigned a known User ID) Return Event: Any Event  Now what I see is that older cohorts (we only launched the app on May 27th) show much better W1, W2, W3 etc. retention rates than the younger ones (especially with the cohort at the end of July there’s a big drop). What could be the reason? Is ‘any event’ a good return event at all, as it also includes end_session ?    Unbounded weekly retention by cohorts  Thanks in advance! Asja  

4394
A
Conversationalist
3 years ago
M
matthew.saxbyNew Member
asked in  Building and Sharing Your Analysis
Edit values displayed in chart hover over

Hi, I was wondering if its possible to edit the values displayed in the hover over in charts? Looking at the screenshot below it is defaulting to show a list of versions. Can I change this to display custom values here? 

2751
MikkoKarvonen
Peer Moderator
3 years ago
S
stgo.larrainNew Member
posted in  Building and Sharing Your Analysis
Within Cohort and Retention

Hello, I’m struggling with a retention chart over a cohort that uses “any time within x days” filter. I’m trying to understand how frequent a user should perform a specific action (AddToWishList) in order to be retain as a user on the platform. So I built a cohort to capture all users that perform the metric on a weekly basis for the first month of usage. The above cohort is built according to the following filters (all with “And also” clause):users performed “AddToWishList” with count ≥ 1 time any time within 7 days of first use users performed “AddToWishList” with count ≥ 2 time any time within 14 days of first use users performed “AddToWishList” with count ≥ 3 time any time within 21 days of first use users performed “AddToWishList” with count ≥ 4 time any time within 28 days of first useThe above definition can be found at the following link: https://analytics.amplitude.com/vestua/cohort/pd31xt5 Then I built a retention analysis using the above cohort. I would expect to have a high

2111
belinda.chiu
Team Member
3 years ago
M
Novice
matthiasrNovice
asked in  Building and Sharing Your Analysis
Event Segmentation - Group by (Group numerical values)

Hello, I’m trying to do an analysis on one event. For example, Add Item to Card and Group By ‘Age’.The issue I’m having is that I have a lot of Age values from 18 to 60 so something around 42 unique values. Which makes the analysis very hard.Is there a way to group the values by buckets for example 18-25 25-35 35-45 … ? So the analysis would be easier ?   Thanks a lot, Matthias

3973
MikkoKarvonen
Peer Moderator
3 years ago
REM5 Studios
Well-Versed
REM5 StudiosWell-Versed
asked in Data Instrumentation
How do I pull a specific event (with all event properties) and export to CSV?

Hello!I am new to Amplitude, and I am attempting to integrate Amplitude with my VR app. At the conclusion of the VR experience, data about the user’s experience is compiled into an event with about 30 or so event properties (each event property is a datapoint generated by the user’s experience).For the date range of my choice, I need to compile and export (as a CSV) all instances of this specific event, along with all event properties, so that I can analyze aggregate results from the VR experience in Excel.How can I accomplish this?

254912
MikkoKarvonen
Peer Moderator
3 years ago
E
Novice
enwanneNovice
asked in  Building and Sharing Your Analysis
Has anyone found a good way to measure top active users?

Basically, I am trying to keep track of the top active users in my product. I want to know the top 5% of active users in any given week and I haven’t figured out a good way to do this in Amplitude. Anybody have ideas/tips to point me in the right direction?

12583
Saish Redkar
Expert
3 years ago
T
tomashNew Member
asked in  Building and Sharing Your Analysis
Max between 2 numbers (FORMULA)

I’m wondering if there’s a way of achieving this : I have an event with a property that I need to SUM. I can do that with PROPSUM(A) without problem. The thing is that I need to add a cap to that SUM (maximum amount).I would need something like MAX(PROPSUM(A),cap), where I could get : The value of PROPSUM(A) if PROPSUM(A) < cap The value of cap if PROPSUM(A) > capI have tried to achieve this in many ways but I can’t find a proper way to do it. Thanks a lot for the help !

4021
Saish Redkar
Expert
3 years ago

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