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3056 Topics
T
Novice
theoNovice
asked in  Building and Sharing Your Analysis
Only track paths that lead to an "End Session" event?

We’re building a mobile app. I’m trying to track % of users who quit the app at each step of our onboarding process.I’m not 100% sure about what qualifies as a drop-off in the Funnel Analysis. My understanding is that whenever a user takes a path that’s different than the target funnel, it’s counted as a drop-off. However, here I’m only interested in paths that lead to and “End Session” event. For example, let’s say I want to know % of users who leave the app after seeing our Login Screen. When looking at the next step in the Funnel Analysis, it will say 20% drop off from last step. So I was first assuming that 20% of users were quitting the app after seeing Login Screen. However, after looking into the different User Paths of the users dropping-off, I can see that only 70% of these paths are “Login Screen” → “End Session” paths. So basically the % of users leaving the app is just a fraction of the drop-off % showed in the funnel analysis. First, am I getting this right? Second, what w

12397
T
Novice
3 years ago
A
Alfred RichardsNew Member
asked in  Building and Sharing Your Analysis
Kaios platform

i am a developer on react.I have started developing kaios based react platform app for jio phone .Amplitude events were working fine before a week back.but from yesterday i am not able to trigger amplitude events on the jiophone but i am able to make it work on browser.can anybody help me.And i wanted to know is amplitude restricted to only to some certain type of platform or is it fixable to all the devices

3231
Denis Holmes
Team Member
3 years ago
J
Novice
jj41Novice
asked in Data Instrumentation
How to Create and Save Custom Filters in Event Property

I have an Event called ‘Page View’ with properties such as ‘Page Slug’, ‘Page Route’. Is it possible to save a custom filter on Page Slug?Eg:I would like to create a custom filter WHERE ‘Page Slug’ = {‘apple’, ‘orange’, ‘banana’, ‘mango’, ‘watermelon’}We use this filter in many places, and there are over 50 values in the filter. The alternative is to send it as a property of its own, but we’d ideally like to see it for historical data as well.

7011
Saish Redkar
Expert
3 years ago
Q
quentinNew Member
asked in Data Instrumentation
No events returned after the first launch

Hi! I’ve encountered strange user behavior, which I suppose might be the problem connected with analytics. We have an event called first_launch that fires off when a user launches the app for the first time. This event should be followed by another event telling that the subscription screen is shown. They go one after another and normally should work even if the user opened and immediately closed the app. However, I see that 2.5% of users only get the event first_launch along with two standard Start Session events before and after it. Strangely, the first Start Session event has a Session ID equal to -1. We couldn’t reproduce that situation, so I thought it would be a good idea to ask Amplitude gurus what it can possibly be. :)I’d appreciate any ideas on that issue. P/S: Also, what may Session ID equal to -1 mean?

8935
Denis Holmes
Team Member
3 years ago
R
rroestorfNew Member
asked in  Building and Sharing Your Analysis
Event count distribution by unique users

I’m trying to see a distribution (Bar chart) of the number of users who triggered an event: Zero times; Once; Twice; Three times; Four times; etc… for all valid number of events triggered by one or more users in the period.So the result should show:zero Times: 10 usersOnce: 9 usersTwice: 4 usersThree times: 2 usersFour times: 1 users Any ideas on how I could achieve this?

14362
R
3 years ago
D
dennyvNew Member
asked in Data Instrumentation
Amplitude Desinations

Hi - I can only see 1 available destination for my events data?How do I get the other ones to show?  I want to pass this data to another database so I can easily access it. If anyone has another solution to accessing Events data, let me know. Thanks

4303
J
3 years ago
S
simonabNew Member
asked in Data Instrumentation
GTM and HTTP API

Hi, Is there any blocker for implementing GTM when using the HTTP API instead of the Amplitude SDK ? Thanks,  

2544
S
3 years ago
G
glenn.allenNew Member
asked in Data Instrumentation
[Dashboard REST API] Filtering events by users who performed another event

Hi everyone!I’m trying to replicate a chart query via the Dashboard REST API, though I’m having trouble adding a “who performed” filter to the query.The chart query I’m trying to match is as follows:The part I’m having trouble with is the “and who performed “Signed up >= 1 time any time in each day”. This is a simplified version of where I’ve got to, but looking through the documentation I haven’t seen any way to specify a filter for the event count performed by each specific user on each day.The documentation seems to suggest that any chart produced by the dashboard is possible to query via the API as well, so I assume it’s possible somehow?eventData = { "event_type": "_active", "filters":[ { "subprop_type": "user", "subprop_key": "gp:initial_utm_source", "subprop_op": "is", "subprop_value":["cpc"] },{ "subprop_type": "user", "subprop_key": "???", "subprop_op": "greater or equal", "subprop_value":[1] } ]};const url = `https://ampl

9536
Denis Holmes
Team Member
3 years ago
V
vancouverNew Member
asked in Data Instrumentation
track drop-off rate of customers from one page to another

on my ecommerce website, I want to track the drop-off rate of customers from one page to another. Would you mind letting me know how it can be done?

11704
jarren.patao
Community Manager
3 years ago
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sshvaikaNew Member
asked in Data Instrumentation
What should be the approach to track push notifications?

Hello! We have a mobile application with push notifications provided by Firebase. I’m trying to find some information about using Amplitude with push notifications.What I’d like to do:Track push sends events via server-side API Track push notification clicks (is it even possible?) Track opens from push notifications (it is implemented yet)I was trying to implement 1st before but I faced a problem that all users become “active” users because of server-side events. So, I saw them in DAU but actually they were offline, I just send an event that the push was sent. My questions:Is it possible to exclude server-side events from counting of the DAU? Is this approach good?Thanks a lot,Stan

21702
S
3 years ago
V
VictoriaShNew Member
asked in Data Instrumentation
Events has disappeared

Hello,I’m using Amplitude for a long time but ~6-8 hours ago all user events has disappeared.I can’t see any event in “User Look-Up” and at user’s page.I can only see few events on charts but user streams are unavailable . 

5132
serene.gan
Team Member
3 years ago
E
Helpful Hero
ejain-bloomHelpful Hero
asked in Data Instrumentation
How to get separate stats for web and mobile app version names?

We have a mobile app (where Amplitude captures the version number automatically), and a web app (where we call setVersionName explicitly).Now when I try to see how many users are using the latest web version (User Composition by Version), I get mobile app version names mixed in, even after setting Platform to Web.What am I doing wrong?

101712
Saish Redkar
Expert
3 years ago
A
Conversationalist
andreiasConversationalist
asked in  Building and Sharing Your Analysis
Events performed any time within x days of first use (only new users in the past 90 days)

Hello, I am looking at user behaviour within the first few days of signup however I am curious about the note “(only new users in the past 90 days)” following the time period selection. Does this mean that my analysis is limited to a rolling 90-day window and I cannot look at my entire population over time? Thank you for your help!best, André

12515
A
Conversationalist
3 years ago
C
cgunawan85New Member
asked in Data Instrumentation
Inconsistent W1 Retention in 4W vs 8W

New to the community, I hope someone can help me with a questions around retention.When measuring weekly retention, why is my W1 retention in 4W view vs 8W view so different? ~59 vs 39%. I am pretty confident the inputs are correct. Am I missing something here?Thanks in advance!  

3772
Nicol Hawkins
Team Member
3 years ago
M
malstonNew Member
asked in  Building and Sharing Your Analysis
Retention Analysis Starting Event Question

Hi, I have a (hopefully) simple question regarding setting up a retention analysis. We have an event called ‘user_login’, where this event could trigger many times for the same user over their lifespan on the product, but the first time it triggers represents a new user. We’d like to use this event as our starting event for retention analysis, but I’m a little unclear about what happens on each subsequent trigger of ‘user_login’ for the same user... Is it possible to setup the analysis so that it will only look at the first ‘user_login’ trigger per user? Or any other tips on how we can set something like this up? Thanks in advance!

2712
M
3 years ago
M
MoritzNew Member
asked in  Building and Sharing Your Analysis
How to measure use of product in minutes per day?

How do I setup (a retention) chart that shows how much time a user spends in the product each day in minutes.

7812
Saish Redkar
Expert
3 years ago
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Gaberham.LincolnNew Member
asked in Product Experimentation
Amplitude Experiment - Data Export/Migration?

Howdy folks!My team is considering adopting Amplitude Experiment, so I'm writing up a proposal. I had a question about backing up and exporting experiment data. I’m aware of the available options provided for the standard Amplitude analytics service, but I’m not able to find any documentation regarding the Experiment service specifically.Additionally, if we wanted to have our Experiment data synced to an external datastore, is that an option that’s provided to Experiment users?Are the data management options the same in both services, or do they differ, is my question essentially.Thanks a ton!Gabe

3591
eddie.gaona
Team Member
3 years ago
J
Novice
jj41Novice
asked in Data Instrumentation
Creating Custom Event Properties

Hi, I wanted to know if it is possible to create custom event properties on top of already existing event properties? We have created custom events (eg: Event C = Either Event A or Event B) in the past, I was wondering if we could do soemthing similar with event properties (eg: Property C = concatenate Property A, ‘-’, Property B), or is it something that we’ll have to send as a new event property? Thank you.

12932
eddie.gaona
Team Member
3 years ago
MichaelK
Novice
MichaelKNovice
asked in Data Instrumentation
A bug or I didin't understood the unbounded retention?

Hey community, I might have a silly question but still I couldn’t find an answer myself so here I am.On many retention graphs that I created when I switch to the unbounded retention I see areas where the graph goes up, meaning that the number of people returned on the day n+1 is greater than on the day n, which, if I got the defenition of the unbounded retention right, is impossible.Can you please help me with this puzzle?Thanks!

3864
MikkoKarvonen
Peer Moderator
3 years ago
A
artchangNew Member
asked in Data Instrumentation
Is there a way to get user property sums?

We need to sum two user properties. Is there a way to get this? I’m guessing the best way would be to get SQL access, but short of that, is there any other way? We’re not looking for event properties, just user properties.

8561
Saish Redkar
Expert
3 years ago
A
Conversationalist
andreiasConversationalist
asked in  Building and Sharing Your Analysis
Cohort of users who don't belong to another cohort

Hello, I’m trying to map the evolution of my population over time, and a such have separated my users into cohorts according to their activity. I have one cohort set up for “others” ie. users which do not fit into any of the other categories + users who have not picked an activity. Is there a way for me to create a behavior cohort of users not belonging to other cohorts? 

5121
Saish Redkar
Expert
3 years ago
C
ConnorNew Member
asked in  Building and Sharing Your Analysis
"Equals" vs "Contains" on where clauses for arrays

We have an event that has a property that can be one of 4 values, for simplicity, let’s say it can be A, B, C, or D. When looking at the event I want to only see events that have the property value of A or B. I’ve been switching between “equal” and “contains” on the where clause assuming they would have the same result (all of the property values are completely unique, so there should be no overlap with contains), but the contains is returning more results than the equals.  I can’t find anything in the help docs to explain the expected behavior of both. Appreciate any ideas anyone has here. Thanks!

9742
sydney.koh
Team Member
3 years ago
X
XenonCINew Member
asked in  Building and Sharing Your Analysis
Need Help with Revenue Currency

I am new to amplitude.I read the docs that the currency needs to be decided before hand and it cannot be converted.But I see its always shown in USD . How to change that to any other unit/currency? I don’t mean to convert the currency but just to update the display text from USD to any other (like INR)  Any help would be really great 

6675
X
3 years ago
timediver
Novice
timediverNovice
asked in  Building and Sharing Your Analysis
Retention: Starts low on day 0

I don’t quite get why my day 0 retention is so low. To ensure it really only counted new users who opened the app, I made “app opened at least once” a criteria. Would be great if someone could point me to what the issue is (btw: this issue only appears if I use “new user” as a starting event)  

2391
MikkoKarvonen
Peer Moderator
3 years ago
Sem
Novice
SemNovice
asked in Data Instrumentation
New vs Returning users' segments.

Hey there,I'm a big fan of Amplitude and I find it really amazing tool. Surprisingly I have an issue with the simplest report (as it supposed to be). I'm talking about Users: New vs Returning report.How can I properly compare the segments of New users vs Returning users?I need to analyze the behavior patterns for new vs returning users I've used tons of variants an no one seems reliable enough. What is the right way to do this?Thanks a lot !

33996
Sem
Novice
3 years ago

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