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LiviaSarbanNew Member
asked in Data Instrumentation
The Customer.io destination seems broken

Hi there,I was investigating an issue reported by two shared customers. I followed https://www.docs.developers.amplitude.com/data/destinations/customerio/, but regardless of what payload I use (the default one, or a customize with a random id and data), the test data does not pass through. Production data does not seem to work either (probably for the same reason).Please help. Thank you.Livia-Alexandra SarbanQA Engineer

2754
Esther Trapadoux
Community Manager
9 months ago
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Anita TNew Member
asked in  Building and Sharing Your Analysis
Can you build a report based on the last click only of an event?

I have an event that tracks clicks on a toggle, and I have an event property on that event called “enabled” that tracks whether they have enabled (=TRUE) or disabled the toggle (=FALSE).I am trying to measure the number of unique users that currently have the toggle set to enabled, and the only way to do that is to know what the value is the very last time they clicked the toggle.Is there a way in a segmentation chart or a funnel chart to only count last clicked event where enabled = TRUE?

2431
Saish Redkar
Expert
9 months ago
D
DataDaze
asked in Data Planning and Governance
Retroactively adding property groups?

Let’s say I have a bunch of old events with the properties albumName artistName genre recordLabel releaseDate songDuration songTitle   I’ve added these to a few Events already, but then I discover property groups and create a new Song property group.I can add these to new events that don’t have the Song property group, but how can I convert my legacy event properties to the property group? Should I just delete the properties and re-add the property group? 

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C
9 months ago
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Ryan ChaseNew Member
asked in  Building and Sharing Your Analysis
Average purchase amount per user

I am looking to calculate average purchase amount per user and split users by a specific threshold. For instance, users with an average purchase amount either above or below $10. I know you can do an average of purchase amount across purchase events as well as ARPU but both of these use aggregates across events/users.If that isn’t possible then I would likely have to just group users by whether or not they’ve made purchases above $10. 

1842
R
9 months ago
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Helpful Hero
Herb LauHelpful Hero
asked in  Building and Sharing Your Analysis
custom metric permitted events and other related things

@jennruAre we not allowed to refer to Cohorts we’ve created as part of custom metrics?For our situation, I’m trying to create a custom metric for the third column in second image below.The first column is just users to a page.  The second column is users to that page who were part of a cohort. That custom cohort is users who viewed a thank-you page, which is for us our final conversion step.Third column is intended to be second column divided by first column, as percentage.Within first image below is the available events, and the event is viewed page filtered to that cohort.  Trying to work out some combination that makes that work in some fashion.Thank you!  

1631
JennRu
Community Manager
9 months ago
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Helpful Hero
Herb LauHelpful Hero
asked in Data Planning and Governance
We need to be notified when traffic to a specific chart changes

https://help.amplitude.com/hc/en-us/articles/115001764612-Insights-Spot-anomalies-in-your-metrics-quickly-with-alerts More specifically, we’d probably have to set up multiple alerts, based on traffic to the first step of a funnel, also to the last step in the funnel.The above link implies that the Insights add-on should be able to help with this if the organization has the Growth plan enabled, which we do.  I looked at a chart which I am creator of, and there’s a “bell” icon at top right next to the “more” drop down menu, which does allow set up of alerts (which implies that the Insights add-on is already built in to our plan possibly??) however, it seems to not allow the last 7 or 30 days, or any choice at all.  @Esther Trapadoux are there permission levels I need, or what other thing am I missing to have an alert set up for traffic changes to a funnel chart?  Thank you. @mkoiva

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Helpful Hero
9 months ago
M
mandychatignyNew Member
asked in Data Planning and Governance
Remove internal users from analysis

Hi, I’m looking to exclude internal users from my A/B testing analyses. When we all worked in the office it was easy to block the IP, but since our company is primarily remote workers I’m looking for a solution where I can create a segment that excludes everyone on our team from my test data. I don’t believe that asking individual users to somehow block themselves will be successful, so I was thinking about creating a segment and blocking user ids. It would be anywhere from 25-100 people so any suggestions are welcome. 

4754
M
9 months ago
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kelly dctNew Member
asked in Data Instrumentation
Avg number of event per unique user

I’d like to know how many times on average unique users trigger a specific event, how can I do it? Do i need to select an event and group by user ID? Are there any other way that doesn’t require the user ID?

2591
Saish Redkar
Expert
9 months ago
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Well-Versed
pawanWell-Versed
asked in Data Instrumentation
how to merge -1 session id events

how to merge -1 session id events with others

3827
S
9 months ago
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Maggie LittleNew Member
asked in  Building and Sharing Your Analysis
Daily Login Activity

Hi there,  I am a beginner with the Amplitude platform - I am curious why the line graph for Daily Login Activity shows multiple lables of Monday, Tuesday, Wednesday, etc. and why there is a (none) associated to this activity.  Also I’ve selected Frequency to measure this data but the number of logins that are displayed in the chart are different from the numbers in the line graph. Thanks!

2522
S
9 months ago
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BubbleNew Member
asked in Data Instrumentation
Could you please inform me if there is a document explaining each field of the API Response? 

In the API References document, I only found explanations for some of the Response fields. Explanations for certain fields and the return values of some interfaces are missing. For example, it is mentioned in "Get results from an existing chart" that "Responses vary based on the chart's type." Is there a document that provides a detailed explanation of the meaning of each return value for every interface? 

1531
Saish Redkar
Expert
9 months ago
J
Helpful Hero
jose.asilisHelpful Hero
asked in  Building and Sharing Your Analysis
All Amplitude IDs should be integers. Please confirm that the file only contains valid Amplitude IDs and no extra columns or characters.

Hi everyone :) I’ve tried reading:Error with uploading csv for cohorts - none of the upload user id matches | Community (amplitude.com) Errors with Amplitude ID importing cohorts | Community But I don’t know what’s wrong.I’ve extracted the list of Amplitude IDs from a Funnel, copied and pasted them on a csv, and .txt files with nothing more than the numbers (no commas, nada). Just line by line, and the platform rejects it.  Any ideas why?  

2143
J
Helpful Hero
9 months ago
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Dave BaskindNew Member
asked in  Building and Sharing Your Analysis
Downgrading back to Starter Plan from Plus

Apologies if this isn’t the correct sub-forum to post in—it was the closest I could find!I can’t quite figure this out from the terms or documentation, but is it possible to go onto a Plus plan for a given period of time, such as when we anticipate a large volume of MTUs, and then fall back to Starter again?

2142
D
9 months ago
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LeonNew Member
asked in Data Instrumentation
Get the Array length of a user property

Hey there,I have a custom User property “subscriptions” that contains an array of strings as so: subscriptions = [“Netflix”, “Disney+”, “Spotify”]Is it possible to create a chart that shows the number of subscriptions a user has? That would mean I need to somehow get the length of the array in the Segments area.I am not sure if something like this works:Could you please clarify how the operators work with arrays and if what I am trying is doable without creating a new property that contains the number of subscriptions such as number_of_subscriptions: 3GreetingsLeon

8168
C
9 months ago
A
Arran SNew Member
asked in  Building and Sharing Your Analysis
Unclear how filters work (is it AND or OR logic)?

How do filters work in Amplitude?Do they use AND or OR logic?E.g. is the below filtering forwhere path contains “orientation” OR does not contain “integrate”OR IS IT where path contains “orientation” AND does not contain “integrate” If I want to be able to apply OR logic what is the approach?If I want to apply AND logic what is the approach? If someone can point to some clear documentation that would also be useful.  

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A
9 months ago
A
Helpful Hero
aleksandra-asanin
asked in  Building and Sharing Your Analysis
Is Data Table available on Starter plan?

 The website says that Data Tables are available on all plans, and the in-product pricing page links to the website page, however we don’t have access on Data Tables on Starter plan. Does anyone have a similar issue? 

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A
Helpful Hero
9 months ago
Jorge Mir Alvarez
Jorge Mir AlvarezNew Member
asked in Data Instrumentation
Suppress Page View on one specific page

Hi,Is there a way to prevent page view tracking on one specific page of our application? We want to track them in most places, but there are a couple of pages we’d like to avoid. Is that possible? Thanks!

2403
Saish Redkar
Expert
9 months ago
N
Niv Ben PorathNew Member
asked in Data Instrumentation
iOS app receives "400 Bad Request" Error when using Domain Proxy (setServerUrl)

Hello,I’m trying to implement a Domain Proxy in an iOS app, however, I'm facing a challenge with sending events to my proxy server and am seeking advice on how to address a recurring "400 Bad Request" error.The setup involves an iOS app that sends event data to Amplitude via a proxy. However, when attempting to send these events (some with a large payloads), the requests fail with a "400 Bad Request" response.Here are some specifics about the failing requests:- **Method:** POST- **Headers:** Include `Content-Type: application/x-www-form-urlencoded` and a specific `User-Agent` tailored to our app.- **Body:** The request body is URL-encoded and contains multiple complex events.Despite ensuring the request body is correctly URL-encoded and the `Content-Type` header is appropriately set, these larger requests consistently fail.**Questions:**Are there any known size limitations for batches of event data sent to Amplitude, especially through a proxy server? Could the "400 Bad Request" error

2741
N
9 months ago
M
MuradNew Member
asked in Data Instrumentation
Lose events on first launch app (Unity SDK with Domain Proxy)

We use our own proxy service, and if the application is launched for the first time after installation, we lose the first batch of events. On the second launch, all events come as expected from the very beginning of the application launch. In unity sdk we use setServerUrl() . if we set "https://api2.amplitude.com" all work as expected, but if we switch to our url we lose events on first launch. in the logs of our proxy server, we do not see the first batch of events (as if they are not sent from the app), and a few seconds after the application starts, we start receiving events. any idea how we can fix this issue? I’d appreciate any ideas on that issue. 

2582
N
9 months ago
A
Ashay JainNew Member
asked in  Building and Sharing Your Analysis
Create alerts to send during a specific time period

Is there a way to setup alerts to only send at a specific time. I only want to receive alerts from 6am-10pm.

2434
Saish Redkar
Expert
9 months ago
A
Conversationalist
ArdavanConversationalist
asked in Data Planning and Governance
Tracking one Event from various Sources

Can one Event has 2 or more Sources?

2364
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10 months ago
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DorisNew Member
asked in Data Instrumentation
Is there any way to get user device type?

Hello!Is there any way to get the user device type using Amplitude's Web SDK?I need to identify if the user device type is an "Apple iPhone 14 Pro Max", for example. I noticed that this information is available on the Amplitude dashboard but i couldn't find a method to get this information on the front-end from the server.Thank you in advance!

2282
D
10 months ago
D
Danny DiawNew Member
asked in Data Instrumentation
Getting Event Properties by sending User Id and Event

Hi!Could you please provide guidance on obtaining filtered data from Amplitude, including event properties, by specifying the User ID and Event? Additionally, I'm seeking clarification on the appropriate URL for sending the request, as well as the necessary metrics for filtering the data.

1742
Saish Redkar
Expert
10 months ago
H
Hyeongu ChoiNew Member
asked in  Building and Sharing Your Analysis
Slack subscriber issue

I'm trying to connect a dashboard in Amplitude to Slack to automatically receive dashboard updates every day at 9 AM. However, the updates are not arriving in Slack at the scheduled time. What should I do?

1831
Saish Redkar
Expert
10 months ago
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Conversationalist
peckerbidsConversationalist
asked in  Building and Sharing Your Analysis
Users who performed an action at "any time" before or after another action

Hello,I’m trying to create a chart that shows me the users who performed action A either before or after action B, condensed into a singular percentage value. So I think the 100% value would show the total number of users who triggered action B, and the calculated percentage value would show the number of people who also performed action A, but action A can occur at any time, before or after action B. Would this be feasible?Thanks!

2255
P
Conversationalist
10 months ago

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