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Template Gallery charts won't populate

  • 22 March 2024
  • 1 reply
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Brand new Amplitude user here. The template gallery seems cool; I swear I saw the charts populate for me previously. Now I just get some tips telling me to do the very thing (I think) I have already done. 

 

Can anyone point me in the right direction for a solve?

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Best answer by Saish Redkar 25 March 2024, 17:19

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HI @Daniel Foster 

I tried replicating this on my end and the B2B SaaS template is indeed acting funky. It seems like the charts won’t populate until you key in all the events, properties and account - level counting parameters on the left.

 

It usually starts populating the relevant charts if any of the events are entered on the left, but it doesn’t seem to happen. I tried some other templates and they appear to be working fine for now.

You can try raising a bug ticket with their Support Team to get this to their attention.

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