How can I save filter with email and re-use for other event tracking?

  • 6 March 2024
  • 2 replies

 Than you so much for the community for help.

<What I am trying to do>

On Segmentation time trend feature, I am trying to track # of use except for our customer success. 

Though it is possible to filter by email (remove email based on our company domain), we need to update filter every time when when new customer success.>

<Potential solution>
I thought it might be possible to create “custom filter A” that consist of set of emails, and once I update that “custom filter A”, that applies to all the output that uses the “custom filter A”.  However, more elegant solution is also appreciated.


Best answer by Saish Redkar 6 March 2024, 18:50

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Userlevel 7
Badge +10

Hi @Nobu Takenaka 

You can create a user segment on your chart with the appropriate exclusion filter and save that segment.

Once saved, it is available for all users. You can also set that as default segment for whenever you create any chart.

 You can read more on this here -

Let me know if I have interpreted your question correctly. Hope this helps.

Thank you so much and sorry for my belated response. It looks like it requires paid plan, and we will try that.