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aldejNew Member

asked in Building and Sharing Your Analysis

What causes my unbounded retention to go up over time?

Hey there, I’m currently analysing retention between a few segments of my paying users. When looking at unbounded retention on a weekly scale, the numbers actually go UP over time. I’m struggling to come up with why this would be the case - maybe something just isn’t clicking in my brain. Can anyone help explain why the retention bumps up?

1 hour ago

Jeremie GluckmanCommunity Manager

posted in Announcements

Let’s introduce ourselves!

Hello Amplitude Community!My name is Jeremie, and I’m your community manager. We’re here to chat about digital optimization in these categories, where you can search for answers, post questions, and start discussions. You can also: Explore the latest product updates, share product ideas, and help others to become an Amp Champ! With this in mind, please introduce yourself by sharing (1) your name and title, (2) where you’re from, (3) and your hobbies and interests (beyond work, if you like!) Here’s a little more about me: Hello, I’m Jeremie! I’m joining the team with experience scaling digital customer experiences and building brand communities across industries. I am originally from France. My hobbies are travel, writing, and volunteerism. I’m still relatively new to the analytics space and can’t wait to make my work more data-driven with your help! I look forward to meeting you all. Feel free to send me questions about this online forum and Amplitude community programs.

9 hours ago

leothexxxHelpful Hero

asked in Building and Sharing Your Analysis

Product TeamAmplitude Product Marketing

The First Insights-driven Customer Data Platform

With the recently launched Amplitude CDP, it’s time to end the era of poor data quality, twice the cost and effort, and re-imagine how you build your digital products with trusted data, powerful insights, and targeted activations.Amplitude CDP is the first insights-driven customer data platform that can drive the data-insights-action loop by natively integrating with the #1 product in digital analytics. This helps you drive better outcomes and reduce costs. Learn more on the Amplitude blog and join us for our upcoming webinar, “From Siloed Data Pipelines to Actionable Insights Featuring AllTrails.”Additional Resources: Amplitude Academy Course Customer Support Forum Tacking Plan Overview

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1 day ago

gingerlingNew Member

posted in Data (Beta)

description and display name set in data not showing up in analytics

Hi, I am testing adding a display name and/or description to an event. I have found this can be done in the Data area, but it’s not showing up elsewhere, for example when I search for events while building a chart or in user lookup areaHere is the event edits I made, about 5 days ago Here you can see it is not showing up elsewhere for that event Is this a bug? Thanks, Anna

1 day ago

clubclinicoNew Member

asked in Instrumentation and Data Management

Bad Request error on Event Segmentation

Hello!! I’m facing problems when calling Event Segmentation API. I always get error 400 Bad Request. I have read this can be related to input JSON format. I’ve checked it and see no problems. I’m trying to make a curl call with only custom event name and dates. This is my callcurl -u XXXXXXXXX:XXXXXXXXX "https://amplitude.com/api/2/events/segmentation?e=\{\"event_type\":\"ce:Promoted%20Product%20Clicked\"\}&start=20210426&end=20210427" As I’m on Windows 10, I need to put slashes to escape double quotes.I hope you can help me finding the problem. Thank you so much!!!Kind regardsIsrael

1 day ago

aleksanderujekNew Member

asked in Data (Beta)

Ampli API key security

Hello 👋🏻 I'm currently testing Ampli as a way to integrate Amplitude into React (TS) App. I’m using Ampli with Amplitude Data feature.Ampli looks very promising compared to default integration with amplitude-js, but I'm concerned about security of API key when ampli files are generated.TL/DR: Ampli on ampli pull is generating index.ts file with Amplitude Key for Production (Api key would be visible on repository). I'm not sure which files I should track with git and security of id's of ampli.json file. Ampli integrationI've integrated Ampli into React (TS) App according to the tutorial. Unfortunately, whenever I'm making an ampli pull, it pulls all new events but it also pulls API key and saves it directly in ampli/index.ts file.I tried recreating repository from Ampli Examples Example, but it stills on ampli pull add API key to ampli/index.ts.I'm concerned about that since I would like to make that repository public in the future. For now I would have to always manually delete api k

2 days ago

viquivNew Member

asked in Building and Sharing Your Analysis

Report i showing excluded events

I’ve created a Retention report which showed me that several months of users in the past were 100% retained.I found this fishy this sus, so I created a duplicate of this report and changed the time period to Between July 1, 2020 and July 31, 2020 (one of the cohorts that the retention report claimed were 100% retained), so I could see what actions these folks were taking.My initial report was setup Starting Event New user and Return Event equals any event where Event Name does not contain sendgrid.My second report matched the first exactly except i narrowed my time period to only July 2020.I then drilled down on the second report to look at the userpath and see that the users started a session, then the only return events are Sendgrid activities. What am I missing? Why is the report showing Sendgrid activities when I’ve specifically excluded them?

2 days ago

Mike454545New Member

asked in Instrumentation and Data Management

subscription offer ios

Good day!There is a question about subscription analytics in the iOS app.According to this documentation(https://help.amplitude.com/hc/en-us/articles/115003116888-Track-revenue#h_aeb19851-3c7c-46dd-b9dd-f8004059114e )it is possible to verify Track in-app purchases (IAPs)if Enable revenue verification is enabled.To do this, add iTunes Connect In App Purchase Shared Secret in the Amplitude settings.I have 2 questions.1. Is this relevant for subscriptions? The convert, renew, cancel, refund events will then appear in the Amplitude, or is it just a server solution that should be ours?2. Could not find in the Amplitude settings on the site where to add iTunes Connect In App Purchase Shared Secret. Could you show the URL or the screen.Thanks!

2 days ago

LauMDNew Member

asked in Instrumentation and Data Management

Delete duplicated event properties

Hi all!We recently changed the event properties taxonomy from title to lowercase. We now have duplicated properties in the new events. I have admin rights and I know I should be seeing a “delete” option, however I see it for other events but not for the ones I actually want to delete! Any clue how to remove the title case event properties? Thanks!

2 days ago

villeneuveNew Member

asked in Building and Sharing Your Analysis

Tracking usage in Product Demo?

Hey everybody,I’m building a demo account for my mobile App. The idea is somewhat similar to the Amplitude Product Demo.All new users will have to see the demo before being able to sign up. On the backend side, everybody is effectively logging into the same Demo Account. Our objective is to increase conversion from App install to sign up.I’d like to track usage of the demo mode to understand if users check specific features/sections of the App and how long they browse the demo. I’m insure about the best way to do that while avoiding noise:My current idea: Add a demo mode attribute to all events and filter them afterwards → not ideal because I’ll have to filter them on all charts forever. Create a Launched Product Demo & Exit Product Demo event, and use timestamps to calculate duration → solves the session question, but not the usage.I’d love to hear your thoughts on the topic!Thanks,Vill

2 days ago

sanchitaNew Member

asked in Building and Sharing Your Analysis

How is week 0 in retention calculated for new user event?

What do the numerator 199 and denominator 274 mean? How is week 2 to be interpreted? Why don’t these numbers add up?

3 days ago

BillHelpful Hero

asked in Instrumentation and Data Management

How to find total users that are still using an older version?

Hi,If I had released 3 versions in the month of June, and let’s assume:v1 released on June 5 and this is the initial release v2 released on June 10 v3 released on June 15 some users will update to new releases and some of the users will keep the older release. today is June 25Is there a way to find out the exact number of users are using v1, v2 and v3 (eg build 3 cohorts) on June 25?

3 days ago

mobiuswwNew Member

asked in Instrumentation and Data Management

How to get event stauts (e.g. inactive) from API

I am able to get a full list of the events via the taxonomy API , but I am wondering if it is possible to get the status (i.e. inactive or not) of an event via API?Thanks in advance!

3 days ago

justingrantNew Member

posted in Data (Beta)

Create custom event grayed out because "pending changes", but I've never changed anything

I just opened Amplitude Data for the first time, and the “Create Custom Event” link is grayed out. When I hover over it, the tooltip says “Please publish pending changes before creating a custom event”. But I’ve not made any changes. I’ve never used Amplitude Data before, so I’m not sure how I could have any pending changes.Could this be complaining about pending changes from some other user? If so, how can I figure out which user made those changes so I can hassle them to save their changes?

3 days ago

mizzaoNew Member

posted in Instrumentation and Data Management

Use event properties to retroactively update user properties?

I should have sent some data as an identify call, but it was sent as an event instead.(First time with Amplitude, just kicking the tires, but we already got a bunch of users). Is there any way to retroactively use this to update user properties, or am I out of luck? I’m asking because user properties allow us to run lots of fun analyses in a chart that we can’t do with event properties. It would be really cool to be able to configure user properties using event properties in the web app, but this doesn’t seem possible...

3 days ago

habdullaNew Member

asked in Building and Sharing Your Analysis

Is it possible to calculate duration between two events?

Hello,We are trying to determine how long a user stays on a video, we have a “play video” event, is it possible to calculate a duration like this:duration = (time of the next event) - (time of play video event)For example if a user launches a video at 12:30 PM then any other event has been fired at 12:44 for the whole day, then we’d like to show 14 minutes watch time for that day in a chart.Thank you.

4 days ago

ThomasNew Member

posted in Instrumentation and Data Management

Problem with integrations: Intercom & Amplitude

I’ve trying to integrate the tool Amplitude with the intercom.(using this instruction: https://help.amplitude.com/hc/en-us/articles/360030912632)Integration was a success but I don’t see any data in the intercom.I use app: Amplitude Engage.Do you have any idea?

4 days ago

imranku07New Member

asked in Instrumentation and Data Management

SQL reports in dashboard

I know we can have snowflake to run SQL queries but can we have complex SQL that will used to generate a chart or number?Also, do we have flexibility to add UI controls (dropdown, label, etc) like we have in Google Data Studio?

4 days ago

BillHelpful Hero

asked in Instrumentation and Data Management

what is the difference between user property last 30 days vs last 1 day?

hi,what is the difference when i define cohort with user property in last 30 days and in last 1 day?

4 days ago

sucheth13New Member

posted in Instrumentation and Data Management

s3 to amplitude import

Hi,I’m trying to import events to amplitude from s3 following the steps mentioned here.https://developers.amplitude.com/docs/amazon-s3-import-guide#optional-manage-event-notificationsI successfully created Amazon S3 import source and my data file(events.json) contains 1 event as below,{ "action": "watch tv", "user": "sucheth13@gmail.com", "device": "host1", "event_properties": { "business_id": "123" }, "user_properties": { "utm_channel_c": "discovery", "utm_channel_s": "network" }, "epoch": "1645066434189", "session_id": "1", "app_version": "1"} My converter config : { "converterConfig": { "fileType": "json", "compressionType": "none", "convertToAmplitudeFunc": { "event_type": "action", "user_id": "user", "device_id": "device", "event_properties": { "business_id_encid": "business_id" }, "user_properties": { "utm_channel_category": "utm_channel_c",

5 days ago

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