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Question

Snowflake key-pair authentication keeps failing and data export errors

  • September 13, 2024
  • 2 replies
  • 159 views
I

I recently switch authentication for the user exporting data from Amplitude to Snowflake from username password to key-pair authentication. I follow the instruction on screen, but every time I switch from pw to key-pair, the export fails with the following code

Errors
Error Type: 
Snowflake
Time: 
Invalid DateTime
Message: 
JWT token is invalid. [143cbb72-85dc-4e2c-8bc7-fef3a0d42fd4]

The login to Snowflake succeeds (I checked the login history table there). Also, if I switch back to password auth it works as expected. Given the very small degree of customization allowed here, I don’t know what might be happening and how to solve this.

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1 person likes this
  • N
    Nikita Pestrov

2 replies

N

Same here. It is either saying that token is incorrect or that the request is blocked.

The query history shows that it makes show schemas request every few minutes and login history show only successful log in so it all looks correct but amplitude fails.

C
  • ClemenceJ
  • New Member
  • 1 reply
  • March 26, 2025

Same issue here.
No one is helping?

 

Snowflake will soon disable password authentication for SERVICE users so… this must be fixed !

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