Help Center
Developer Center
Blog
Product Updates
Academy

Homepage
Using Amplitude

Using Amplitude

Start here to find answers about Analytics, Recommend, Experiment, and Data.

2678 Topics

Recently active

Most replies Most views Newest first

Quang TranNew Member

asked in Data Instrumentation

How i check why Invalid API key on PythonSDK?

when i save log to debug i see 30 event. but when i go to dashboard just have 12 or 15 event show up.How i check invalid api key?

Quang TranNew Member

asked in Data Instrumentation

Why do we push data but the dashboard is not complete?

i push event from my BE site but it not show up from amplitude dashboard.

Julia PhillipsNovice

posted in Building and Sharing Your Analysis

Error message on dashboard page: something went wrong

HelloI keep receiving this message on reports I’ve created: I’ve tried using the most recent versions of Chrome and Edge. Can someone please help?Julia

Neerav JainNew Member

asked in Data Instrumentation

Facebook conversion being attributed to organic / direct

Hi! We are new and setting up Amplitude - one challenge we are facing is that Meta conversions are hardly being reported in Amplitude. For example as per Meta if conversion are 100 - Amplitude is showing only 5 We are also not getting ad campaign details against the limited conversions being shown in Amplitude Looking for solutions / suggestions - thanks in advance!

Anna BohacNew Member

asked in Data Instrumentation

All my users are merging into one user ID

Hi there, I recently started trialling Amplitude and have a major issue going on where all my users are merged into one ID, which means I cannot really use the data going into Amplitude.My app is coded using Flutter/Dart and I am receiving data into Amplitude via Rudderstack and all my users are displaying as one user only even though I have more. I can see all the events correctly in my stream and can see the email address of each users so I know there are different people using the app. However on Amplitude all of my users are grouped into one user ID only and I cannot therefore use user lookup easily...I have tried to implement only the Amplitude Flutter SDK but when I tested it, it was also immediately merging all my accounts into one, which makes the software essentially unusable because I have to go through manually and see the email addresses of users manually to figure out usage data. Do you have any advice on what to do to be able to see each user as an individual user and pre

quintinparHelpful Hero

asked in Building and Sharing Your Analysis

Overlay one graph over another?

I want to visualize a particular error event in comparison to DAU. Is there a way to achieve this?

heejin jungNew Member

asked in Data Instrumentation

UTM does not work

hello. I am inquiring because UTM cannot be collected.It was developed to collect UTM from web SDK, so there are UTM items in user properties.The event property also has a utm property with the Amplitude official logo.There are duplicate UTM items in events and user properties. Is there an issue with UTM collection for that reason? I would like to delete the UTM item in the event property, but I would like to inquire what development code I should write.event properties utm property (utm property with the Amplitude official logo.)user properties utm property

quintinparHelpful Hero

asked in Building and Sharing Your Analysis

Compare how many times an event has been fired but bucket it based on different properties?

I have an event, lets call it “FoodPurchased” that gets trigged on checkout. FoodPurchased has a property DishName. How do I compare and see the number of times they’ve been triggered in a period. y axis is the frequency and x the property names?

mkoivaWell-Versed

asked in Data Planning and Governance

Undesirable Property Deletion

We had undesirable properties which were ingested in Amplitude and need to delete them. We read the Amplitude documentation however none of the deletion options seem to fit what is needed as they may skew the rest of our data set in Amplitude once the deletion is complete.Are there other ways to delete historic data properties while keeping our data quality high on the rest of our data? Something like the ability to replace the undesirable with a redacted snippet would be great but also looking for solutions that other clients have used.Thanks so much.

Ingwon ChaeNew Member

asked in Data Instrumentation

What does Amplitude Hour of Day Reference?

Hi - i’ve been trying to understand amplitude hour of day - is itA. amplitude Hour of Day defined by UTC standard time zone?B . amplitude Hour of Day defined by our org’s default standard time zone (e.g., say our default is set to EST, then it’s EST)C. other?And if it’s B, where can we find our org’s default standardized time zone?

JanniNew Member

asked in Data Instrumentation

User id tracking for mobile handover

Hi all,We are building a web application which users normaly start using on their deskop device. At one point there is a mobile handover with a QR code so the user can easily add photos. Our application does not have a login so therefore we don’t set a user id and rely on the one generated by Amplitude. I was wondering what the best practice is to make sure we have the same Amplitude user id for both desktop and mobile in the same session. Would it make sense to get the Amplitude user id on desktop, pass it along in the QR code and then set it on mobile again?Thanks for your help!

John DombekNew Member

asked in Data Instrumentation

Event Properties present in data via User Look Up, but not showing up in dropdown on charts

I’m pushing synthetic events to Amplitude with a set of properties. For most events, these are then able to be used in the charts dropdown. For others, I’m only seeing User Properties in the dropdown on my charts, despite seeing the event properties present on the stream in User Look Up.Charts: User Stream (looks the same as BT Transaction 2, where event properties are usable in charts)

lee gi taekNew Member

asked in Data Instrumentation

How to differentiate various user access environments using user properties provided by Amplitude ?

Currently, I would like to differentiate various user access environments using user properties provided by Amplitude.The user access environments I want to distinguish are as follows:PC / Mobile / Tablet For PC, whether it's Windows, Mac, or other For Mobile and Tablet, whether it's Android, iOS, or otherI've already addressed the first point using this post, but I’m facing challenges in determining the second and third points. How can I use user properties provided by Amplitude (e.g., OS, Device Type, etc.) to achieve points 2 and 3?

JennNew Member

asked in Data Instrumentation

no real time data

In the last 24 hours it seems I’ve stopped getting real time data - nothing is showing on “user lookup” or the realtime event stream. I am getting other data. I’ve searched through the posts here but can’t find anything with the exact same issue. I do not get any error messages, the charts are just empty.

carissa.mokWell-Versed

asked in Data Instrumentation

Unsetting user properties

Hi! I’ve been having some trouble with unsetting some duplicate user properties. I’ve used the unset() method in the Identify API to unset the properties in most instances, but for some reason, the property still appears in the user look-up for only one user in one of our projects. I’ve unset the property multiple times in every place where I’ve set user properties just to cover my bases, but I still can’t get rid of it. Any advice? Thanks!

Preston ZellerNovice

asked in Data Instrumentation

Revenue properties on Specific vs General Event

Trying to sort WHERE to put the $revenue property.My product has multiple types of events being passed right now. Example:Purchase completed (catch all) New Subscriber In-app purchaseAll of these could carry with it the $Revenue property, though I’m debating between using the catch all vs the specific property action.The “purchase completed” event could have the $Revenue property and a $type property to capture what it was from, though is this redundant or unnecessary?

Thomas GroendalNew Member

asked in Product Experimentation

How do I correlate time in platform to retention?

We’re working on a tool that is a platform for investigations in a virtual machine. We have a thesis that more time spent in the machine itself is going to be indicative of happy customers, as we meet a broader range of their investigative tasks in platform. I want to test this by seeing if time in platform is predictive of retention. I can measure time in platform on average, but I can’t figure out how to link it back to retention.I’m also open to criticism of the idea in general.

Jordan BanafshehaNew Member

asked in Product Personalization and Audience Segmentation

Cohorts by Player Age

We want to be able to bucket our users by when they installed our app / “how old they are”. Its pretty easy for day 0, but we’re looking to get more granular. For example we want:D0D1-7D8-30D31-365

Oleksii BoikoNew Member

asked in Data Instrumentation

Apple devices aren't showing up in "Device type"

Greetings. Recently we decided to update Amplitude sdk version to 2 for our frontend. I followed the guide Amplitude provided for such cases and everything seems to work fine, except one thing: At the moment, for Macs, iPhones and other Apple devices deviceType property value is empty. We tried dozens of configurations and can confirm that at the moment the issue is consistent. As well as that v2 of Amplitude sdk is used.Could you, please, provide any hints

JonneConversationalist

asked in Building and Sharing Your Analysis

Multiple optional events in a Conversion funnel

Hi, My colleague and I have been trying to recreate our entire upload funnel for sellers on our website. With this we would like to be able to see more specifically at which points in the flow our users usually drop-off.In doing so we encountered multiple events that are optional, and we also found the option to make events optional in the funnel. It also really helps that you can group multiple events inline, so that a multi-step process within the flow can become optional.The upload process can however not be completely recreated because we are only able to make one event optional. Why is that exactly? We would like to be able to recreate every step using our Events “in exact order”.How would you advice us to go about in our situation? How can we map out our entire funnel in the most exact way?Thank you in advance for your advice.Kind regards,Jonne Zomerdijk

Herb LauHelpful Hero

posted in Building and Sharing Your Analysis

something like DISTINCT COUNT in Excel?

In an attempt to check on engagement on a page, I’m trying to find the most popular events on a given set of webpages. I normally default to pulling unique users on any active event, but in this case switched to event totals, on a filter of the page URL containing a specific condition.I don’t really see a way to do that, and the default Amplitude Event Name seems to (I assume) only focus on Amplitude default events, rather than events we’ve created. Any thoughts on this? Thanks!

NNTNew Member

asked in Data Instrumentation

Marketing attribution tracking with Amplitude GTM Template

Since September, the GTM template in Amplitude is not able to track the utm parameter and referral source as user property values. I checked the documentation that the GTM template was recently updated, and I noticed that the Track marketing attribution option is checked when configuring the Initialize tag. However, the utm parameter and referral source are not collected as user properties, but only as event properties of the Page Viewed event.I'm wondering if anything has changed in this regard, and also how I can check the initial_utm or initial_referrer.

TAEHO PARKNew Member

asked in Data Instrumentation

Apple says that support for the iad framework has ended and the framework must be removed.

Apple은 iad 프레임워크에 대한 지원이 종료되었으며 프레임워크를 제거해야 한다고 말합니다. 진폭 SDK에 iad 프레임워크를 사용하고 있습니까 ? 사용하고 계시다면 제거 계획은 무엇입니까? https://developer.apple.com/documentation/iad

Zeus CollectedNew Member

asked in Data Instrumentation

Multi-Select question

We are asking our users multi-select questions and we want to report on the distribution of the answers. I am wondering how to structure the data for the easiest reporting.Ex.:Question = “What brings you to our Product?”Answers: A, B, C, D, E, F, G… which is multi-select (can be 0 to N answers).Should this be one event with an array property containing all the answers of the user? If so, how do I create the distribution chart?Should this be a user property as an array? If so, same - how do I report on distribution?Should these be different events (one for each answer)? Reporting would be simple, but it feels inefficient to me. Anyone can help with this?

DevanshuNew Member

asked in Data Instrumentation

Api key is exposed publicly if I am using the the JS SDK. Should I create a Proxy service on my server to prevent this.

Whenever client logs an event in amplitude, its makes an HTTPS request to amplitude api, the payload of that request contains the projects API key. This means it can be misused and wrong data can be sent.The first solution to prevent this that came to my mind is to create a proxy service that redirects the events to amplitude after authenticating the request but it has its own cost, so my questions here are:What are the best practices around here to prevent it? Is it suggested to let the API Key exposed? Thanks,Devanshu

1
...
16
17
18
19
20
21
22
...
108

Page 19 / 108

Powered by Gainsight

Terms & Conditions Cookie settings

Welcome to the Amplitude Community!

If you don't have an Amplitude account, you can create an Amplitude Starter account for free and enjoy direct access to the Community via SSO. Create an Amplitude account. You can also create a Guest account below!

If you're a current customer, select the domain you use to sign in with Amplitude.

analytics.amplitude.com analytics.eu.amplitude.com

or

Username *

E-mail address *

Password *

I accept Terms & Conditions.

loginBox.register.email_repeat

Welcome to the Amplitude Community!

If you don't have an Amplitude account, you can create an Amplitude Starter account for free and enjoy direct access to the Community via SSO. Create an Amplitude account. Want to sign up as a guest? Create a Community account.

If you're a current customer, select the domain you use to sign in with Amplitude.

analytics.amplitude.com analytics.eu.amplitude.com

or

Sign in as a guest with Username or Email

Password

Remember me

Forgot password?

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK