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Be able to look at returning user behaviour

Related products:Audiences
  • January 3, 2025
  • 1 reply
  • 7 views

It would be useful to be able to isolate and analyse the behaviour of returning users as opposed to new users, for example to be able to see:

  • how well we’re engaging existing users by showing the number of active users in a given time period that created their account in a previous time period, and being able to track this over time as a rolling cohort
  • understand what activity is encourage existing users back to the product, e.g. if we held an event or ran a campaign would we see a spike in returning users specifically as a result
  • how does the behaviour or returning users differ from that of new users, e.g. do users spend more or less time in the product on a day that’s not their first day? Do they use different features?

This is all possible with Mixpanel as you can create a cohort that did x event before today and set this on a rolling basis.

1 reply

Beth Saunders
Community Manager
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  • Community Manager
  • 53 replies
  • April 1, 2025

Hey ​@Annabel Stanley, could you not create a cohort of new users and exclude this from the report you’re looking to analyze?


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