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3308 Topics
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Geoff CanyonNew Member
asked in  Building and Sharing Your Analysis
I want a list of every Amplitude ID + the email address associated with that user

What it says in the title: I want to get a list of every Amplitude User ID I’ve recorded, along with the email address (if any) associated with that user. I have a bar chart of session starts, grouped by ID, and that seems to do the “summarizing” part, but I don’t see how to add email (or anything) to the table of results to export.

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Haniel Eliab López
Haniel Eliab López
asked in Data Instrumentation
OTKA/SSO config

Hey team,I’m getting this error after setting up OTKA/SSO.From OTKA dashboard, the Amplitude icon appears. If I click it I get this URLanalytics.amplitude.com/error?error=not-configuredCan you help me to determine where this error coming from?  

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Haniel Eliab López
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Novice
Renee CooperNovice
asked in Data Planning and Governance
Event deletion without losing dashboards

We are struggling to figure out how we can meet our contractual obligations to our clients in deleting event data from Amplitude once the client offboards, and it appears so far that the only option is to delete the entire project and reload the scrubbed event data afterwards.  We are looking for another solution and not finding it. In this link to an Amplitude community post, there is a line that says For customers on the paid plans, you can explore our Data Sanitization Service (paid offering), which scrubs/removes selected data (e.g. PII) in Amplitude. Wondering what that Data Sanitization Service is, as there appears to be no further information on the Amplitude site about it.  Related question:  is there a data retention policy that can be set, where event data older than a certain date would be removed? 

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Saish Redkar
Expert
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Novice
srahmanNovice
asked in  Building and Sharing Your Analysis
Chart ID for Dashboard API into python notebook?

I am looking to grab data from a chart into a Python Notebook I have followed the instructions here: https://www.docs.developers.amplitude.com/analytics/apis/dashboard-rest-api/#get-results-from-an-existing-chartimport requestsurl = "https://amplitude.com/api/3/chart/:chart_id/query"payload={}auth=requests.auth.HTTPBasicAuth('api-key', 'secret-key')response = requests.request("GET", url, auth=auth, data=payload)print(response.text)However, I keep getting URL not found.I have the api-key and secret-key. I believe the line of code where there is the issue is the second line.The URL where chart resides is :https://app.amplitude.com/analytics/[CompanyName]/chart/at54vy8pCould someone help me with what should this line of code be:url = "https://amplitude.com/api/3/chart/:chart_id/query"I have tried following options without success:url = "https://amplitude.com/api/3/chart/:at54vy8p/query" url = "https://amplitude.com/api/3/chart/at54vy8p/query" url = "https://amplitude.com/analytics/[Compan

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Novice
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Sergio PuigNew Member
asked in  Building and Sharing Your Analysis
Provide EDIT rights to a specific customer for some graphs

HiI would like to share EDIT rights to a specific user for some graphs inside a dashboard.Could you please support me in how to action that change? I have not been able to find it.Thanks

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Mike Loustalot
Mike LoustalotNew Member
asked in  Building and Sharing Your Analysis
Where are my resolved customer support cases?

I am seeking the instructions that came through my back and forth with Amplitude Support, because I forgot what sequence I am supposed to follow. 

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Saish Redkar
Expert
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Almaz AubakirovNew Member
asked in  Building and Sharing Your Analysis
How can we change currency symbol to KZT or to none

Hi comminuty!How can we change currency symbol to KZT or to none?The issue is that there is no KZT (Kazakhstani tenge) symbol in Amplitude’s project setting.The charts are very misleading to our stakeholder. If there is no possibility of adding an extended currency list, how can we hide the symbol? Kind Regards,Almaz Aubakirov

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Saish Redkar
Expert
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Novice
Gerrit MewesNovice
asked in Data Instrumentation
How is time to convert calculated?

We are wondering how time to convert is calculated, i.e. is the first step 1 event taken as start point or the last?   

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Victoria.DmitrievaNew Member
asked in  Building and Sharing Your Analysis
How do I find Median session per user on mobile apps?

Hi everyone,I am on a free tier and trying to find Median session per user for my iOS and Android apps. Is it even possible? The closes I got was using the Median of property value but I doubt that is the right thing.  

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Valery YuntsevichNew Member
asked in  Building and Sharing Your Analysis
Reset all data and chart

Hi all! Two weeks ago I created a new project(board) in amplitude. At this moment I have a lot of testing events/charts and etc. And now I want to reset(remove) my project(board) with all my events/charts and etc.  Question: How I can do it ?  Thanks.

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Saish Redkar
Expert
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AndriiNew Member
asked in Data Instrumentation
Hubspot integration 400 Bad Request

I've been attempting to do Hubspot integrations, and when the OAuth screen appears with an acceptance box, it redirects so quickly that it's impossible to read or accept the terms. As a result, I keep encountering a 400 error. Similar to this thread but 400 error

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Alex SimonNew Member
asked in Data Planning and Governance
Event limit reached but no warning?

Hi,If I go to a particular event I can see this:However, if I go to my Project settings there are no limit warnings:Is it that for that particular event (AppStart) we have exceeded the limit? Is there somewhere else in the portal that shows these limits per event type?

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Team Member
Zhenia SemeninaTeam Member
posted in  Building and Sharing Your Analysis
Solution: segmenting by screen sizes

At Amplitude, gaining granular insights into user behavior is pivotal, and while we may not automatically track a 'screen size' property, you can always use our default properties to build this kind of analysis. Our alternative properties, like ‘Platform’, ‘Device Type’, ‘Device Family’, etc can help you with understanding your user's device dynamics: You can find the definitions of each property here.As an example, one way to analyze behavior based on screen sizes would be a segment-driven approach: creating distinct segments for each of the device types, leveraging the ‘Device Family’ parameter: Once you create your segments, you can save them and use in your charts: choose your pre-saved segments effortlessly from the dropdown list for seamless future analyses. You could also instrument and capture 'screen_size' as custom properties. You can collect this data on your side (on the backend/frontend), and send it over to Amplitude as event or user properties (e.g ‘screen_width’ and ‘sc

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Team Member
tsegallaTeam Member
published in  Building and Sharing Your Analysis
Are you looking to master retention? Look no further.
Are you looking to master retention? Look no further.

Amplitude allows you to power your products from Retention to Lifecycle. 👍 Rather than each chart type being used on its own, using these charts together can enable you to become a better data storyteller and dive deeper into the "why" behind your product usage data instead of just stopping at the "what" and reporting on retention rates. The key here is the Usage Interval view. Here's an example of how to do it. (It's a quicker read than it looks!)Build a Retention analysis based on a critical event that matters to you. Ideally, it's an event representing the main value proposition of your product or behavior the end user performs habitually. If the product was AmpliTunes, that might be "Purchase Song or Video." Chart example here. In this case, since we're looking for repeat behavior, we're using N-Day Retention. Once you grasp the retention rate, you'll likely question how "good" that rate is. Does daily retention make sense for your event, or is a different interval more appropriat

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johnsonit
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olhaNew Member
asked in Data Instrumentation
How add initial user proprties to session_start?

Hi!I am currently using the "@amplitude/analytics-browser": "^1.6.4".How to configure my app such that when a user session starts, the initial user proprties are added to session_start? For example, like on the site https://amplitude.com/I mean this: Right now, I have initialized my aplitude usingimport {init} from '@amplitude/analytics-browser';import {AMPLITUDE_API_KEY} from "~/constants/conf";const initAmplitude = () => { init(AMPLITUDE_API_KEY, '', { attribution: { resetSessionOnNewCampaign: true, }, defaultTracking:{ sessions: true, } });};export {initAmplitude};

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Anna KlimovaNew Member
asked in Data Instrumentation
Disabled Export user properties option

Hello! I work in different projects and in one of them I have an option to export all user properties to .csv and in another one I don’t.(Data → Properties → User Properties → buttons near header next to Create user property button) I wonder why because second has more expensive plan and generally looks like this option is kinda free. Can you help me to understant this? Probably its some settings thing?

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Saish Redkar
Expert
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Conversationalist
srushti.wadekarConversationalist
asked in  Building and Sharing Your Analysis
Getting the baseline of days-until-feature-acquisition for each new user

Hello,I’m trying to set a baseline of days-until-feature-acquisition for each new user in Amplitude and track that month over month. Is funnel analysis the best approach to achieve this? Or is there any other approach I can take to get a baseline metric and track the same.Thanks!

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Novice
Hubert DanilczykNovice
asked in  Building and Sharing Your Analysis
MRR Charts - How to do it

Hello!Could somebody tell me how to use Revenue event described here:https://help.amplitude.com/hc/en-us/articles/115003116888-Track-revenueto draw MRR chart per user?  Please consider, that one payment (revenue) e.g 6000 $ can be connected to 5 different users like 5x1200$.Additionaly, this 1200$ can be an amount per 12 months, so its 100$ per month per one user.Do you have any idee? Or i should create my own custom event?

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Conversationalist
Rege DonossConversationalist
asked in  Building and Sharing Your Analysis
How to structure a view of current subscribers.

Imagine we have a setup right now where every user who comes to the site appears in amplitude.Every time an event is sent, there is a property called ‘subscribed = [true,false]’ We have a user property called ‘subscribed = [true, false] A user can subscribe for a monthly product, this fires an event `subscriptionTransaction’ We do not fire an event for cancelling a subscription, it’s not technically feasible given some externalities in our stack.What I'm trying to do now is to get a view of all currently active subscriptions. This would be: any user who ever did ‘subscriptionTransaction’, whose current subscription status is false. This doesn’t seem to be possible to make as a cohort. It doesn’t seem to be possible to create a segmentation like this. Honestly I’m a bit confused at the moment, this entire way of structuring and viewing data is wildly unintuitive and limiting.  Any advice on how to do this, or should I just query our database and foget about amplitude

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Conversationalist
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SkaNew Member
asked in  Building and Sharing Your Analysis
How to set the condition that at least 30 days must elapse between events?

Hello. Can you tell me how to put a condition that there must be at least 30 days between the first event and the fifth event? 

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Saish Redkar
Expert
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Raúl GonzálezNew Member
asked in Data Instrumentation
Amplitude support for browsers extensions

Hi there!We need some assistance in understanding how to track Amplitude metrics such as Active Users, Start Session, etc. from a browser extension. We would like to know how to send events from our extension that will be taken into account in metrics such as "Active Users", "New Users", "Average Session", etc., which are standard Amplitude Metrics.We have looked through the community and did not find anything specific on how to achieve this. We only found a suggestion to send custom events using the SDK, but we are not sure how to send events that have an impact on the Amplitude metrics we mentioned above.Can someone help us understand how to accomplish this? are there documentation that covers this topic? Thanks in advance!

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Saish Redkar
Expert
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Novice
florianmielkeNovice
asked in  Building and Sharing Your Analysis
Time between "new" user and conversion to event (subscribe)

Hey,I’d like to analyze the average time between a new user being “first seen” in Amplitude and the subscribe event (if any).I’ve set up a funnel, but I am unsure if I set the correct parameter.Any suggestions? Please ignore the glitch in the chart. That was due to an issue with the screen capturing + scrolling. 🤷‍♂️ 

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Quoc LeNew Member
asked in Data Instrumentation
Transform Page Viewed events

Is there a way to transform Page Viewed to the dynamic path so it’s more meaningful OR does it have to be done in the tracking code?      

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Saish Redkar
Expert
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Fran6New Member
asked in  Building and Sharing Your Analysis
[HELP] How to know how many of my readers read my articles completely ?

Hello there, I would like to know how many of my readers read my articles completely in other way how many percent of from all my articles are read from A to Z ?To do that, i have an event A that tell me that my user are viewing the article and then after some scroll down and some time spend on the page an other event (B) told me that they have finished the article. So my guessing was to do a funnel chart from event A to event B, however how to to be sure that the event B is from the same article than event A ? It’s also possible that he starts reading one article, did’nt like it, went on anohter one and this time finished it and so trigger event B.Can we solve this by using “holding a constant” by the url or the name of the article, to be sure he stays on the same article ? And should I count by Unique or by total ? Can you help me with this by answering me if i’m doing it correctly or not ?  Thanks in advance ! :) Here is the screen of what I think is right :  

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Conversationalist
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Helpful Hero
quintinparHelpful Hero
asked in  Building and Sharing Your Analysis
Hourly tracker but start from a particular hour (00:00)

 Is it possible to set from which hour it should track? Here’s my problem: right now, it's 24 hours, which messes up the cumulative graph for a day. Let's say I want to track the sales for one day (defined from the start of my timezone 00:00). With the current logic of hourly and set to cumulative, it will likely start previous to the previous day.

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Saish Redkar
Expert

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