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3153 Topics
Anthony
Peer Moderator
AnthonyPeer Moderator
asked in  Building and Sharing Your Analysis
Missing chart title in redesigned chart controls

Is it just me or are the new redesigned charts missing the chart titles?  Expected design with chart title Actual design missing chart title  

34114
Anthony
Peer Moderator
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Conversationalist
Simon HiltonConversationalist
asked in  Building and Sharing Your Analysis
New users who never come back

Hey all, This is probably a simple one but how can we track people who come to our app once and never come back?We have a login event but not sure how to limit it to people who never come back. Thanks

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Experienced
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Narendra BalagaNew Member
asked in Data Planning and Governance
How to stop accepting events temporarily for a project

I want to stop accepting new events for time being for one project in amplitude . how can i do that?

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Novice
Colleen CassidyNovice
asked in Data Instrumentation
Filter out/group page events with unique strings

We have a ton of Unexpected events generated from varying page views with unique strings attached that I can’t seem to clean out/block future.I feel like it should be pretty simple to create a filter and auto block, but there is no way I can see to program a ‘contains’ in URL for filter configuration.So some examples, I just want to filter out events with /app/chat/*/ and the like programmatically.Or on the same notion, create a rule to group to 1 event based on a url path, i.e. /app/{UID}/goals/*/comments = Comment Viewed vs /app/{UID}/goals/*/home = Goal Viewedfyi @Esther Trapadoux  Sample of this undesirables:  

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Novice
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Helpful Hero
Herb LauHelpful Hero
posted in  Building and Sharing Your Analysis
"Row Totals/Sums" more available?

 As referenced above, Row sums/totals can be quite useful in what my organization uses regularly.While I (on some level) I can understand why it’s not an option for totaling unique users (although allowing totaling with the understanding about de-duping is preferred), it would be quite helpful if row totals could be available across more charts/tables/etc. in Amplitude, if not at the very least in event totals.  For my specific organization, the ability to sum up totals across multiple smaller time periods into a larger time period is quite helpful.

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Helpful Hero
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Leonardo AdrianoNew Member
asked in  Building and Sharing Your Analysis
[Dashboard Issue] Dashboard is exporting PDF and PNG with no data

I'm having an issue exporting a saved dashboard to a PDF/PNG; the PDF/PNG shows up without data. This feature worked fine until last week (I’m using the Slack subscription). I went to the dashboard to see, and everything was showing fine, but when I downloaded it, the outline of the data cards was there, but there was no data or images inside the cards. Seems to be related to this​​​​​​

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milleryoonNew Member
asked in Data Instrumentation
How to set options using GTM Template?

I set up Amplitude using Google Tag Manager.I know I can track UTM if I using WEB Attribution option.I don’t know how to set ‘includeUtm’ True in Google Tag Manageris there only way to set up using code? if yes, please let me know reference code to turn on ‘IncludeUtm’ 

3581
dangrainger
Expert
Q
Helpful Hero
quintinparHelpful Hero
asked in  Building and Sharing Your Analysis
Cohort with two time – calculating Viral K

I am in the process of building a Viral K table I have an event referralShared that triggers when a new unique URL is created for sharing invites. Another one referralSuccessfulAccept whenever an install happens post clicking a referralShared URL. To calculate Viral K, the referralSuccessfulAccept should be a week delayed from the referralShared creation. i.e., if I were to look at the Viral K for this week, it should only show last week’s referralShared and this week’s referralShared and compute. It should REMOVE all referralShared for this week. How do I achieve this?

1500
Q
Helpful Hero
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cbrownNew Member
posted in  Building and Sharing Your Analysis
PDF Export of Saved Dashboard Issue

I'm having an issue where if I export a saved dashboard to a PDF, the PDF is showing up without data. This feature worked fine as recently as the beginning of Jan. When I download the PDF, the outline of the data cards are there, but there is no data or images inside the cards.When I export as PNG, the data shows up fine.

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Anthony
Peer Moderator
AnthonyPeer Moderator
asked in Data Instrumentation
Can't stop "[Amplitude] Application Backgrounded" without stopping "[Amplitude] Application Installed"

I had to delete the event "[Amplitude] Application Backgrounded" because it was triggering 30x/user/day, but I would like to keep “[Amplitude] Application Installed". When you delete an event, Amplitude says “You should also update your instrumentation to stop sending the deleted event type (https://app.amplitude.com/analytics/play2pay/chart/spv718cg/edit/s9rk1iev?source=copy+url) but AFAIK, there’s no way to update the SDK instrumentation (using appLifeCycles = false) without also blocking “[Amplitude] Application Installed", correct?   

2290
Anthony
Peer Moderator
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Aiko VandersliceNew Member
asked in  Building and Sharing Your Analysis
calculating Viral : Cohort with two time slots

I have an event referralShared that triggers when a new unique URL is created for sharing invites. Another one referralSuccessfulAccept whenever an install happens post clicking a referralShared URL. To calculate Viral K, the referralSuccessfulAccept should be a week delayed from the referralShared creation. i.e., if I were to look at the Viral K for this week, it should only show last week’s referralShared and this week’s referralShared and compute. It should REMOVE all referralShared for this week. How do I achieve this?

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KIKO SNew Member
asked in Data Instrumentation
Is there a way to track views in specific areas?

Hello. There is a product list page and a product detail page on my product.There are several recommended product areas on the product detail page andI want to track impressions when users scroll or view a specific area.Are there any best practices for tracking that kind of log?  

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m.aliNew Member
asked in Data Instrumentation
User property has name [user_id] which is reserved.

I’m setting up event streaming connection to GA4 but I’m always getting this error User property has name [user_id] which is reserved. 

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Lucab95New Member
asked in Data Instrumentation
UserID is not set with the identify call, Auth0 and frontend operations have 2 different amplitudeID

Hello. I’m looking for advice here. We have auth0 and segment on Frontend passing data to amplitude.The problem is that I don’t have the same user_id between these resulting in different users, also the device_id is different and the same happens if I login from my phone, I am passing the user_id inside the properties but it just get listed there and not used  as a userID in amplitude.The only thing that is getting aligned is auth0 which is tracking events on each device that I login.Regarding the track operations, they do not have the user id and the outcome is that I end up with 3 users on amplitude.One for Auth0, one from my laptop and one from the phone. Could you help with a possible solution?Auth0 event with userId auth0|28c...Tracked event showing the userId inside properties as auth0|28c... 

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Amplitude Admin
Community Manager
Amplitude AdminCommunity Manager
posted in Data Planning and Governance
Amplitude's Filter to Block Bot Web Traffic!

Hi Amplitude Community! We are excited to share that Amplitude has a feature to block bot web traffic from April, 2023! Check our Help Center doc to learn more about it: Block bot web traffic. ----- please give this post a thumb-up if you find it helpful! This will help us know what content we should publish in the future :) -----Amplitude Team

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RevelNew Member
asked in Data Instrumentation
User ID = (none)

When I chart my weekly Unique users (iOS native app), grouped by userID I see that ~20% of users each week have a UserID of null.    1. What is UserID? I thought it was Amplitude ID, which should always have a value…2. Why is it null for ~20% of weekly users? Notes:We use Segment to collect data and stream it through to Amplitude We identify all events with a unique system user ID We get 1000 new users a week so significantly less than the 1500 above with null userID

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Roberto IglesiasNew Member
asked in Data Instrumentation
Why do I get two completely different result depending on the time interval

Hey everyone, I need your help. I’m getting two different results for the same query but with different time interval. Let me show you: Now, same chart, but now with Weekly instead of Monthly ⬇️Is this a bug? Or is there something I’m not interpreting correctly?​​Thanks for your help.

2031
Saish Redkar
Expert
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Robert MalmsteinNew Member
asked in  Building and Sharing Your Analysis
Cohorts not filtering properly when added to chart

Hello! ProblemI am trying to create 2 cohorts based on the registration types we currently have out in different countries. So I’m trying to segment by country. I’ve tried 2 different ways:Using the User Property `Country` Using one of my own events with an event property called `country`When I go to create a chart using a funnel and I Segment by the Cohort, it pulls in more countries than exist in the cohort I create. Example with images:This is the Cohort I created using an event property called Full Reg UsersThis is the result when added to a chartHere’s how I’m using the Cohort in the chart Using the user property acts the exact same way. Why is it pulling more countries than I put in the cohort? Shouldn’t it be filtering them out? Why am I doing this?I want an easy way to segment these users and someone else at the company can use it without worrying about which country is what. They can just use `Full Reg Users` Cohort and see what’s going on with them. Thanks!

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Nick NerovNew Member
asked in  Building and Sharing Your Analysis
Amplitude with Clickfunnels?

Hey folks, I’m very new to Amplitude and wanted to ask for some help with tracking all the funnel conversions in Clickfunnels with Amplitude.Any documentation or guidance on how to set that up and create funnel tracking?Any and all help is much appreciated.  Thank you.

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Conversationalist
Preston ZellerConversationalist
asked in Data Instrumentation
utm_campaign coming in as utm_name?

I have my utm_campaign coming in as utm_name and not sure how this is happening.Has anyone else seen this? If so, what was your remedy?

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Conversationalist
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Becca_SlateNew Member
asked in  Building and Sharing Your Analysis
Pulling in export data that includes zeros

I’m trying to create a chart for exports that would include all customers, those who have exported AND those who have not. The goal here is to see a detailed chart of our monthly exports across the customer base, and to be able to see which accounts may need some attention at the same time. I tried a few different logics, but can’t find a way to bring in those non-events. 

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isinahumNew Member
asked in  Building and Sharing Your Analysis
Go back to new view in Analytics

Hi! I accidentally clicked the button that takes me to the old view in Analytics (where every button is now on the left). How do I go back to the new view (where the buttons are on the top)?

3693
Saish Redkar
Expert
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Paul GriffithsNew Member
asked in Data Instrumentation
Referring domain unavailable from Segment + Amplitude Actions?

Hi there,We’ve just moved over from our legacy Segment + Amplitude Cloud integration to the updated Segment + Amplitude Actions integration, which is great because we now receive referrer and UTM user properties to analyse in Amplitude.However so far we have received no data for referring_domain and initial_referring_domain despite these user properties existing in our Amplitude project. Perhaps they are not supported by Amplitude Actions? There is no reference to them in the documentation.Thanks in advance for any help.Paul

2180
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Boris Ostojic
Conversationalist
Boris OstojicConversationalist
asked in  Building and Sharing Your Analysis
Usage Interval not reaching 100% on the last day

Hi team, I just posted this question under the FAQ article, but I’m raising it here as well for the visibility’s sake with hopes to receive the answer faster. I don’t see this question being asked anywhere in this forum or under the FAQ. One thing that I keep running in to with most of my Usage Interval charts is the fact that they never reach a 100% on the last day of the chosen interval (usually 60 days), even though I clearly state in the segmentation part that only users who performed that returning action 2 or more times in the same time period should be taken into consideration.I was expecting to see a 100% by the last day but it’s never the case. Do you have any idea why this is the case?What am I missing? 

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paladin8
Team Member
A
Arundas TCNew Member
asked in Data Instrumentation
Which data source should I choose for a Next.js 13 project (App Router)?

Which data source should I choose for a Next.js (NextJS) 13 project (using App Router mainly)?The correct option isn’t clear in the “Select a Data Source” page, where I only see NodeJS SDK and React Native SDK as the closest possible matches (maybe).Thanks in advance for your reply.

15262
paladin8
Team Member

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