Using Amplitude

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2656 Topics

C
Conversationalist
Cameron RossConversationalist
asked in  Building and Sharing Your Analysis

Filter for only entry event

How do I filter event for only the times it was the entry event for a session? In other words, where it was the first event when the user landed on the site in that session? I can’t figure out how to do this.

1
Matrak
Peer Moderator
10 months ago
S
Stawan kNew Member
asked in Data Instrumentation

Transitioning to Amplitude from GTM and GA for user interaction tracking - Need guidance on optimizing tag setup

Hello everyone,I currently have a product where I am tracking user interactions extensively using individual tags for nearly 290 elements such as buttons, important icons, checklist fields, and more. However, I have decided to shift to Amplitude for my user interaction tracking needs. I have a couple of questions regarding this transition and would greatly appreciate any guidance or insights from the community.1. Transitioning tags to Amplitude:   - Do I need to recreate each individual tag in Amplitude for tracking button clicks, page navigations, and other interactions? Or is there an optimal method or strategy available to streamline the process?   - I want to ensure a smooth transition without duplicating efforts and efficiently utilizing the capabilities of Amplitude.a new tracking system can be complex, and I want to make sure I optimize my setup while leveraging the features of Amplitude effectively. Any assistance, guidance, or resources you can provide to help me with this tra

1
dangrainger
Super Helper
10 months ago
M
MahimaNew Member
asked in Data Instrumentation

Track download user count

Hi Team,I need to track how many users downloaded the app via play store or app store. Is amplitude support to track download count of our mobile app. Regards,Mahima

4
timothy-permutable
Super Helper
11 months ago
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Petar MaksimovicNew Member
asked in  Building and Sharing Your Analysis

How to make dashboard with Pathfinder and Client Search

Hi guys,i might have a dumb question but my management wants me to make it easier for them to navigate around Pathfinder report, right now when they choose and download csv they need to open in a new tab Users look up and then to search by Amplitude ID or by CRM ID, and that is way too much for them so is it possible to incorporate somehow in one page pathfinder report and users look up so that we can make further analysis on the go?Best regardsPetar Maksimovic

5
P
11 months ago
V
VeronicaNew Member
posted in Data Instrumentation

Examples of cross domain implementation with third party cookie

Hi all!Amplitude newbie here so hoping to learn from someone who has done this before. We're trying to implement cross-(sub)domain tracking between our marketing site (think example.com) and web app (think portal.example.com). Right now we have Amplitude on both sites but the user histories are not stitched together, as if Amplitude can’t merge the IDs.We are following the steps in the documentation https://help.amplitude.com/hc/en-us/articles/115003135607#h_f717e48c-460c-4a17-abd7-102327673798 but on step 2 we cannot use URL parameters because of the nature of the experience, only third party cookies would be viable. How can we implement a third party cookie that sends the device ID to the portal site so that, even if time passes between user visits the marketing sites and then converts, we can track it? Has anybody found a best practice to accomplish for subdomains in particular? Thanks in advance! Veronica PS: reached out to support already but they don’t have any example implementa

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X
Team Member
11 months ago
K
kays1234New Member
asked in  Building and Sharing Your Analysis

Amplitude Hubspot integration : List created but not updated with hourly sync setup in amplitude

Hello, I created a cohort of users in Amplitude then I synced to Hubspot with the hourly sync setup in May 23 at 3:18pm. Since then no update had been sent to Hubspot. we are May 24 but the sync is still showing last sync May 23 3:18pmAny one have experience this before ?  

1
N
Well-Versed
11 months ago
Z
Zisis TsatsasNew Member
asked in Data Instrumentation

How to join events on shared property

I have 2 custom events called asset_download_started and asset_download_completed, they both share a property between them called assetId, asset_download_started has a property called entryName that the other event does not have and asset_download_completed has a property called downloadTime that the other event does not have. So, just to recap, both events share assetId one of them has entryName and the other one has downloadTime. Now what I want to do is to join this events, just like you would on traditional SQL, on assetId so that I can make a chart where I can display the average downloadTime grouped by entryName.Can I do this in amplitude? If so how? All of the things i’ve tried so far have not worked.

2
Z
11 months ago
O
Oleg MatskevichNew Member
asked in Data Instrumentation

Segmentation failure by initial_utm for merged users

We merge user sessions after successful registration. However, our analytics report shows incorrect segmentation by the initial UTM.  (“Signed up” user event has no initial_utm, but after merging sessions, the user has initial UTM)For example, user 10041 is in NONE group for Signed up event, even he has initial_utm_source set up.How can this be fixed?   

0
O
11 months ago
D
Delaram KennedyNew Member
asked in Data Instrumentation

Google Tag Manager as a data source

I was able to add Google Tag Manager as a data source. I have added one PageView tag. Do I need to add custom tags for every event we want to track? Also, will this connector get us the web data similar to how we see in GA? I’d appreciate your help!

1
dangrainger
Super Helper
11 months ago
H
Novice
happylemonNovice
asked in Data Instrumentation

Can't get Amplitude Chrome Extension to work on Mac (Monterey)

I’ve been trying to get the Amplitude Chrome Extension to work, but haven’t been successful. I’ve tried reinstalling, restarting everything, changing the different privacy settings, etc… but can’t seem to get it working. I’m on a Mac with the latest OS (Monterey) and using the latest Chrome version.  Please help!

7
R
11 months ago
D
Dev FandolNew Member
asked in Data Instrumentation

Org URL forgotten

We signed up recently but forgot our org URL. Any help appreciated!

2
D
11 months ago
Y
Conversationalist
yuvalwConversationalist
asked in Data Instrumentation

Merge server events into user timeline

Hello,We are sending events to Amplitude using the Androis/ios sdk, and from time to time we also send events from our server. I have noticed that the server evets do not get integrated into the user sessions.My expectation is that server events (with session_id = -1) will be merged into the correct session based on the event time.Is that possible?Attached is a screenshot of a sample event stream with the issue:  

2
Y
Conversationalist
11 months ago
V
Conversationalist
VishalConversationalist
asked in Data Instrumentation

In the new browser sdk can we set the user properties by passing object ?

In the new Browser SDK to set multiple user properties we need to call .set() method multiple times … is it possible that we directly pass the user properties object.

2
V
Conversationalist
11 months ago
L
lou.New Member
asked in Data Instrumentation

ERROR Amplitude Logger [Error]: TypeError: Network request failed

Hello,I added amplitude react native sdk to my expo project using dev client and got this error on android when tracking an event: ERROR Amplitude Logger [Error]: TypeError: Network request failed.Expo sdk 48 (48.0.15) @amplitude/analytics-react-native 1.1.7 serverZone: eusteps to reproduce:create an amplitude project in EU zone Start a new expo project yarn add @amplitude/analytics-react-native Create a development build of the project initialize amplitude in app.tsx and track some events example: init([you-amplitude-api-key], undefined, { serverZone: 'EU' });PS: even when trying with HTTP API source and sending event with normal fetch api i got the same issue: TypeError: Network request failed in an expo app, but when i try it in bare react native app it works fine for both sources HTTP API or React Native SDK.any idea how to resolve this issue ?

0
L
11 months ago
V
Conversationalist
VishalConversationalist
asked in Data Instrumentation

Can we clear old user properties of a user during initialization of browser SDK ?

Instead of calling clearUserProperties.clearAll() can we pass any option in init method to clear old user properties. 

0
V
Conversationalist
11 months ago
M
Conversationalist
michaelhandkinsConversationalist
asked in Data Planning and Governance

Average Time Between Events

What I’m currently needing is a way to track the average amount of time it takes to complete the conversion from one event to another. I’m currently really close to achieving this, as we’re sending the events we’re needing to measure the time between and have a Funnel graph that shows “Current Median Time to Convert”, but I’m only interested in the average (or mean) time to convert, not the median. Is it possible to have this same type of graph or something similar but with average time to convert on the y-axis instead of median time? So far I haven’t been able to find a way to achieve this. I reached out to a member of Amplitude support a while ago and his only response to this question was that he did not currently know of a solution…  

5
D
11 months ago
G
Novice
Gerrit MewesNovice
asked in Data Planning and Governance

Effectively renaming events

Hey there,  We introduced a new naming convention and now have some legacy events we need to rename. In general, we see two options:(1) Adding renamed events in code(2) Renaming existent events in the UI As for Option 2, it seems the renaming of events doesn`t have the effect we aspire, i.e. that one can browse the event by the new name when creating reports, etc.   Is there an option to change the event name in such a way that the new name is displayed in the UI? Same question for related properties.  P.S. If you have other arguments on why to pursue Option 1 or Option 2, please share :)

1
timothy-permutable
Super Helper
11 months ago
B
betsubaraNew Member
asked in Data Instrumentation

API key not working

Hi there,I’m new to Amplitude, but have used multiple Analytics tools in the past.I’m using the NodeJS SDK and getting the following error in the console:“Amplitude Logger [Error]: Invalid API key” I double, triple checked and the API key matches what I got from Amplitude’s settings. What am I doing wrong?

6
S
11 months ago
A
ArtemNew Member
asked in Data Instrumentation

How to recover the organisation name/url?

Hi,Amplitude integration was setup by another developer and we lost the organisation name/url? Is there a way to recover it?Thanks

0
A
11 months ago
T
topolNew Member
asked in Data Instrumentation

Some events are missing from tracking ()

Hi,We are facing some issues for certain events to show up in Analytics or Data. Almost all events go through just fine, however, certain events do not show up anywhere. I have debugged the SDK (we are using https://github.com/zumba/amplitude-php) and call to https://api.amplitude.com/httpapi is returning 200 and response body success.No error requests in Ingestion Debugger at all  No Drop/Block filters are configured  All Schema Settings are set to “Mark as unexpected”Are there any other places events can be filtered/blocked?

2
T
11 months ago
D
Novice
DPANovice
asked in Data Instrumentation

Data missing from api response (event list)

I am encountering an issue with the Amplitude API where I have noticed that some events contain segmentation data that is not present in the event list. Specifically, when querying the event list with the following Axios query:{ url: "events/list", } the event with the ID '56773164' is not included in the result. However, when querying the segmentation data with the following Axios query:{ url: "events/segmentation", params: { e: { event_type: "_all", group_by: [ { type: "user", value: "event_type", }, ], }, start: "20230320T00", end: "20230320T00", m: "uniques", limit: 1000, }, } the ID of the event can be found under seriesLabels in the response. What could be the cause of this discrepancy?

6
Esther Trapadoux
Community Manager
11 months ago
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Novita OliveraNew Member
asked in Data Instrumentation

When is the event ID being triggered?

Hi team! I checked that the event ID is triggered sequentially when users execute 1 event to another event. The defintion that you posted here is that Event ID. A counter distinguishing events. Event IDs are associated with the device ID. https://help.amplitude.com/hc/en-us/articles/204620508-Helpful-definitions#:~:text=Event%20ID,associated%20with%20the%20device%20IDBut somehow, I checked that even in 1 exact device ID, it could have the same event ID which equals to 1 (event ID = 1). What other things that can lead to this condition? Is it because of different session id? different device type? What variables that affect changes of event ID? 

1
Esther Trapadoux
Community Manager
11 months ago
N
Conversationalist
NilsConversationalist
asked in Data Instrumentation

Duplicated events in BigQuery

Hi,I have set up recurring syncs of your Amplitude event data to BigQuery through the Amplitude UI. It all works really well except that i found a lot of duplicated events (identical event_id with identical amplitude_id). Here is an example of a user with an event with id 623, but there are two rows (!):amplitude_id event_id event_time device_brand device_manufacturer device_model is_attribution_event processed_time user_creation_time 83043144830 623 2023-04-20 02:54:16.468000 UTC samsung samsung SM-G935F FALSE   2019-02-12 22:50:15.990000 UTC 83043144830 623 2023-04-20 02:54:16.468000 UTC         2023-05-02 21:26:50.277000 UTC   The two rows are identical, except for: device_brand, device_manufacturer, device_model, is_attribution_event, processed_time and user_creation_time, are identical.It is of course trivial to remove such duplicate rows but I want to understand why we have and still are getting this duplication (and why these fi

0
N
Conversationalist
11 months ago
A
AdamskigNew Member
asked in Data Planning and Governance

Query user properties in Amazon Redshift Export

When you export the Amplitude data into Amazon Redshift the Group Properties come out as a json object something like this as an example {"Account Name": {      "MadeUpCompany": {                    "Plan": “Premium”,                    "monthlySpend": "5.00",                   }               }} For both user and event properties you can just call the json property in the SQL as it isn’t nested - user_properties.plan or event_properties.OSversion  However in the Group Properties function (if you have it enabled) it has the Account Name first so you can’t access the properties like this group_properties.plan or group.monthlySpend Any reference to those needs to contain the company name - such as  group_properties.MadeUpCompany.Plan = “Premium” This isn’t workable in SQL as every customer has a different customer name. Is there another to extract at this level in Amazon Redshift - has anyone found a simple solution?

4
Esther Trapadoux
Community Manager
11 months ago
P
Paul Loeb
asked in Data Instrumentation

User properties not set on Identify

Hi, I have a new amplitude installation on my website and I’m not able to get user properties to show up in amplitude. I am migrating from Heap. Sessions and events are being tracked in amplitude, just without any user properties (ie. “email”).In my code I have:<script type="text/javascript"> const properties = { plan: '3', payment_method: 'stripe', account_type_id: '1', profile_complete: '1', handle: 'test', dashboard_url: 'https://test.com/dashboard/', company_id: '1', company_name: 'test', joindate: '1245300441', contact_name: 'test test', first_name: 'Test', last_name: 'Test', user_id: '1', email: 'test@test.com', billing_frequency: 'month', }; if (window.amplitude){ const identifyEvent = new window.amplitude.Identify(); identifyEvent.set(properties); window.amplitude.identify(identifyEvent); }</script> What I see in the network tab i

3
P
11 months ago

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