Skip to main content

User Groups
Events
Documentation
Blog
Product Updates
Academy

Homepage
Search

Unanswered questions

669 Topics

Recently active

Most views Most replies

Richard PiazzaNew Member

asked in Product Personalization and Audience Segmentation

iPhone 15 Device Type

When should we expect iPhone 15 device types to be reported on events? 1 week post launch and I’ve yet to see any events from know iPhone 15 devices be reported as such. Does this require a client SDK update?

Hubert DanilczykNovice

asked in Data Instrumentation

X Axis parameterization

Hello. I have a problem with X Axis customization in Segmentation Chart. For Retention chart it’s easy to set X Axis values to: Week 0 / 1 / 2 / 3 / 4 etc… For Segmentation Chart i have the X Axis customed by User segmentation (I’ve filtered users by the date of their account creation per weeks like 03-09 July / 10 - 17 July etc… and that is what i have on my X Axis). Is there any chance to custom it per days / weeks / months instead of dates for example?

omer NadlerNew Member

asked in Data Instrumentation

Event Segmentation Chart API. I always get error 400 Bad Request.

I’m facing problems when calling Event Segmentation Chart API. I always get error 400 Bad Request.https://amplitude.com/api/2/segmentation?e={"event_type":"ce:App%20Install"}&end=20230515&start=20200501i am using postman the event is custom and i get do different get requests…

Kris BraunNew Member

asked in Data Instrumentation

Cloudflare Workers SDK

I need to send events from a Cloudflare Workers environment, which doesn’t support the Node SDK due to the lack of HTTP and HTTPS modules (it only has Fetch). Digging in the source, it looks like I may be able to wrap the Node SDK and provide an alternate transport. Just wanted to see if anyone else has done this already.

lanceNovice

asked in Product Experimentation

Session metrics in experiments

Is it possible to track session metrics (e.g., Time spent per user, Avg length, etc.) in an Experiment Results chart? In the past we’ve tried using User Session charts but we aren’t cleanly able to create separate treatment and control segments and it does not have the same functionality in leveraging the only after Exposure event… feature in an Experiment Results chart

Derrick ShieldsNew Member

asked in Data Instrumentation

GTM Amplitude Template Not Working

Hello,We’re trying to move away from Custom HTML tags to the Amplitude Analytics Web SDK Template, which should be straight forward however the tags are not firing at all, despite conditions being met. Any ideas on what the issue might be? Custom HTML tags with the exact same rules work just fine, so it must be an issue within the template. There are no console errors.

Michael StawarzNew Member

asked in Data Planning and Governance

Is it possible to set up custom display values for enum properties?

Hey,when setting up the `enum` event property, is it possible to assign a different display value to each of the enum values?So let’s say my enum is defined like this enum property Character “values” → character1, character2, character3 “display values” character1 = “Mickey Mouse”, character2 = “Johnny Bravo”, character3 = “Mandalorian” I’d like to use “display values” in the charts, instead of the IDs that are usually the non-user-friendly UUIDs.

SmarterAppsNew Member

asked in Data Instrumentation

Amplitude Downtime

Environment:We use three parts of the system: web, backend, and frontend.To communicate with amplitude we use amplitude-js/8.18.5 SDK for the web part and the backend and frontend - we use HTTP V2 API.Sometimes we observe an issue with custom user properties that we created on the web part. The web part is only the one part that creates and changes these custom user properties. Neither the backend nor frontend part do not set or changes these properties. Then, we expect that all these user properties should be applied to all other events from other parts of the system. The user_id user property is the same for all events from all the parts of the system. However, we have users who do not have our custom properties applied on the very first part of our system (web). After some amount of events for these users from other parts of the system these custom properties appear again for events. Almost all of the users who faced this issue were on September 19 when we saw a huge degradation acr

k.lizutNew Member

asked in Building and Sharing Your Analysis

Inserting dictionary parameter into Event segmentation API query

Hi, I’ve been trying to pass parameter which is a dictionary into Event segmentation API query but I get empty response (status code 200)My code looks quite like this:Could you help me with that? Thanks in advanceRegards

zoltanr-jtNew Member

asked in Data Instrumentation

Old default userId still eppearing for users

We have an anomaly in our Amplitude events that users appear with an old userID which was present in the old version created at the initialisation phase as this:amplitudeInit(amplitudeApiKey, 'Amplitude for admin-tool', { minIdLength: 1 });Later we changed the initialization by removing the “Amplitude for admin-tool” string and set the userId to `undefined` for default and also used the setUserId method after login to set the actual user id.amplitudeInit(amplitudeApiKey, undefined, { minIdLength: 1 }); The problem is that we are still getting events occasionally with the userId of “Amplitude for admin-tool” string. We would like to stop their browser from sending this outdated ID and associate these users to have their actual userID set by setUserId or simply.

Alex ShchehliukNew Member

asked in Data Instrumentation

Get 400 error using GTM

Hi there!I have set up event tracking using GTM Amplitude Analytics Browser SDK for my DEV environment. And it works well.But then i imported all tags to another GTM container which is connected to my PREPROD environment. And i set up the correct API key for the project. But i don’t get events in the User look-up. In the ingestion debugger, i see 400 errors, but tracking tags work well - i see correct events in the Amplitude Chrome extension. What is the reason? Why do i get 400 errors?

Herb LauHelpful Hero

asked in Building and Sharing Your Analysis

Increase/decrease font size? Edit page URL alias? Show both Absolute counts AND relative %age to total?

So the question is, what are 3 things I’d like to do here to make this a more useful data visualization chart to my end-users?Edit page url alias Re-size the font copy have absolute counts and %age of total both available, not either/or

Brendan DunnNew Member

asked in Building and Sharing Your Analysis

Difference in uniques / totals between time periods

Hello, I'm trying to calculate the difference in the number of totals between one month and another. I can't seem to find any function that takes the number of events in one month and subtracts it from the number in the previous month to show the difference, indicating whether it's increasing or decreasing. Is there a formulaic way to perform this type of calculation? Any help Greatly appreciated

Josselin MilonNew Member

asked in Data Instrumentation

Unique event VS Total events when using a filter

Hi everyone, I think I understand the difference between total events and unique events, but I’m wondering how it’s handled if I use filter on these events. Let’s take an example with a “form submitted” event than has a type property (demo or free trial). If I look for unique event “form submitted”, all visitors who submitted a form would be displayed once. Some of them might have submitted a free trial, some others a demo and some both. Now let’s say I want to filter this by demo. I’m concerned I might miss some visitors, for instance the ones who first submitted a free trial, and then a demo, as they indeed already have a form submit event. All in all, I’m wondering how the filters are impacting unique VS Total events. I’m not sure my description is very clear but let me know if you have questions. Many thanks, Joss

Ali BNew Member

asked in Data Instrumentation

Not able to set custom user properties with "Identify"

Hi there,We’re running into issues on what should be a pretty basic task of creating a new user property. We use the `set` method of the `Identify` call to create and set a new user property, but the property won’t show up on the user’s profile in Amplitude, even after triggering followup events. We’re able to update an existing default user property’s value (e.g.: “Language”), but can’t create a new user property. We even tried creating the user property in the “Data” tab first, but can’t update that either. Code sample included below, followed by the logs output. We’re on the free plan, using the React Native SDK, version 1.1.6. Code snippet used for setting new user property Logs from the attempt to set the user property

NikNew Member

asked in Data Instrumentation

Duplicate events ingested

For the past couple of months, I've noticed duplicate events being ingested, which are visible on my Amplitude dashboard. These duplicates appear about once every several thousand events and have the exact same timestamp down to the millisecond. I don't believe I'm sending duplicates, and even if I were, the timestamps would likely differ.Does anyone have any insights into what might be the issue? I'm still using the https://api.amplitude.com/httpapi endpoint. Is this a known problem with the older endpoint compared to the new HTTP 2 API?

Yunhun JangNew Member

asked in Data Instrumentation

Data is not being collected

We’ve integrated Amplitude on our product. We tested it works well, but since last night (Asia/Seoul 9/19 02:30 AM) no events are displayed on the amplitude dashboard. We’ve checked we are sending event data to the amplitude through developer mode on chrome. Why this is happening?

Seunghyun LimNew Member

asked in Data Instrumentation

UserActivity Request limit

Hello, everyone!I have a question about request limits of User activity API.I refered this API document page(https://www.docs.developers.amplitude.com/analytics/apis/dashboard-rest-api/#user-activity). There is a request limit keyword in documentation but i couldn’t search it.So, anyone share `useractivity` API request limit?

Anant JainNew Member

asked in Data Instrumentation

Getting status code 0 while using Node SDK

I am getting this error “Unexpected error occurred” while tracking event, or while setting user property(in some cases only).I am using Node SDK, and i am getting status code 0 in some of the cases.What does that mean?

Sherry LiaoNew Member

asked in Data Instrumentation

Amplitude data qps limitation (per second) for streaming web/app event data

Hi!We have been using Amplitude for a while and would like to know if there is any throughput (qps) data limitation per second for streaming data. We know there is data limitation for sending / importing data from 3rd party. Would like to understand if there are any hard limitation of web / app streaming event data per user per second in Amplitude, so that we can better design our usage. Thanks!

Ilia KhutorianNew Member

asked in Data Instrumentation

Event does not populate

Hello! We added new server side event in Amplitude and don’t see it in “event segmentation” or any other visualization, but see it in user look-up. I have searched all the topics here with the same issue and the answers did not help. We added event more than week ago, transitioned it from “unexpected” to “live” but it still does not populate in reports. Could you please suggest what is the possible issue here?

Oleksii FomazovNew Member

asked in Data Instrumentation

How to disable sending events to Amplitude, but continue using Segment via the destination plugin?

Hey everyone, in our project we use Ampli Wrapper and Amplitude Browser SDK v1.Our flow: Tracking plan → Ampli → Segment → Amplitude Data. We have successfully written and connected the destination plugin and sent the event to Segment (Library: segment). But the problem is, we still have duplicated events in the Amplitude (Library: amplitude-ts/1.12.0). How to disable these extra events? `optOut: true` is not an option. Thanks in advance for the help!

mkoivaWell-Versed

asked in Data Instrumentation

Skipping Event Order

Hello all,We’re newer to Amplitude and see some events coming in that skip an event in order. For examples we see events 1, 2, 3, 7, 8, 9, 10, 15…. Most of the time I see it, it’s relating to a link that is clicked and then redirected.Has anyone else experienced this and what was your resolution or observation?

Kashif ArainNew Member

asked in Building and Sharing Your Analysis

Calculate monthly churn

I want to calculate monthly churn rate on my platform. I’m using the formula lost customers/customers at beginning of the month for this. However, I’m not able to perform this as the formula functionality in amplitude applies to the same month i.e. for the churn rate of June, I would need customers lost in June/ total customers in May but Amplitude only allows computation over the same month. Is there any way to achieve this?

Manuel FenklNew Member

asked in Product Experimentation

Amplitude Integration via Kotlin Multiplatform (cross-platform)

Hey folks, we are currently on the way towards migration from GA towards Amplitude. We have one iOS and one Android App, and we want to take this opportunity to integrate Amplitude via Kotlin Multiplatform Mobile (KMM).Goal: One business logic for the whole analytics integration in order to reduce the overhead of maintaining it on 2 platform and - most important - consistency among the platforms.Here is a video from GDG in Melbourne last week, talking about that in a more general way: Does someone here in the community maby has experiences with such an integration? If yes, I would be very happy to get some insights about it. How did go, pitfalls, would you do it again, etc :)Thanks a lot!Best, Manuel

1
...
18
19
20
21
22
23
24
...
27

Page 21 / 27

Recent Tips & Tricks

Improving Data Quality with Collaboration
Tag Manager Vs. SDK
Insights Are Only As Good As Your Schema

Powered by Gainsight

Terms & Conditions Cookie settings

Welcome to the Amplitude Community!

If you don't have an Amplitude account, you can create an Amplitude Starter account for free and enjoy direct access to the Community via SSO. Create an Amplitude account. You can also create a Guest account below!

If you're a current customer, select the domain you use to sign in with Amplitude.

analytics.amplitude.com analytics.eu.amplitude.com

or

Username *

E-mail address *

Password *

I accept Terms & Conditions.

loginBox.register.email_repeat

Welcome to the Amplitude Community!

If you don't have an Amplitude account, you can create an Amplitude Starter account for free and enjoy direct access to the Community via SSO. Create an Amplitude account. Want to sign up as a guest? Create a Community account.

If you're a current customer, select the domain you use to sign in with Amplitude.

analytics.amplitude.com analytics.eu.amplitude.com

or

Sign in as a guest with Username or Email

Password

Remember me

Forgot password?

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK