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To stop tracking events under the same UserID after logging out of the application used reset method.

Analytics.shared().reset()

With this change, a new session is initiated by closing the previous session, and the userID appears as "-" in User Properties. However, the events are still being displayed under the same old user's event stream. instead of displaying under the anonymous user.

 

Hello BKM,

Ben from technical support team, I am reaching out to you on another ticket to work on your issue.

Best regards,

Ben


P.S. Checkout upcoming events and user meetups on our events page.

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