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Data Instrumentation

Learn, ask questions, or help others with sending data and extracting data from Amplitude.

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1624 Topics
Amplitude Admin
Community Manager
Amplitude AdminCommunity Manager
posted in Data Instrumentation
Missing Web Events due to Ad Blockers and How to Handle It

Hi there Amplitude Community!When using Amplitude Web SDKs, it is possible that some users’ events are not ingested into Amplitude due to ad blockers. Currently, we are not able to estimate the percentage of events that do not get ingested as we do not have the data to support it. While we do not offer official support for circumventing ad-blockers, our Engineering Team has provided a workaround - run a reverse proxy through your own domain. Please note that it is best that this process is done by an Engineer or a Developer as this is a technical workaround.Details on what a proxy service is and how to use it in this setting can be found here:https://www.docs.developers.amplitude.com/analytics/domain-proxy/Hope this helps! ----- please give this post a thumb-up if you find it helpful! This will help us know what content we should publish in the future :) -----Amplitude Team

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Amplitude Admin
Community Manager
Amplitude AdminCommunity Manager
published in Data Instrumentation
Instrumenting the Duration Event Property

Media customers that are interested in tracking the amount of time users spend on their products would be interested in instrumenting a property that measures the duration between two events. With this property, users can then measure various items such as Average Property Value, Median Property Value, or use the duration values in complex formulas in our Event Segmentation: Formulas chart.  To track duration, you would need to capture the timestamp of a Start Event and timestamp of an End Event, calculate the difference between the two timestamps, and then pass in the duration as an event property for the End Event. In our demo account this End Event is called Played Song, and here is an example chart: https://analytics.amplitude.com/demo/chart/new/snewb09  As an example for Page View events, let's say you have a Start Event = 'Viewed Home Page' and an End Event = 'Clicked Signup'. When the user fires the 'Viewed Home Page' event, you can create a variable in your code called first_ti

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Amplitude Admin
Community Manager
Amplitude AdminCommunity Manager
published in Data Instrumentation
Welcome to the data instrumentation forum!

Learn, ask questions, or help others with sending data and extracting data from Amplitude. This is where you can ask and get feedback on questions such as: ✅ How do I track the first page view?✅ How do I instrument a duration property?✅ How can I ingest events via HTTP API v2?✅ How do I pull a specific event (with all event properties) and export to CSV?✅ What should be the approach to track push notifications?✅  How do I get a list of all active users/events/sessions via the API? Helpful resources: ❓Quick Start Guide: instrumentation pre-work, tracking events and properties, cross-platform and separate platform instrumentation❓Data Taxonomy Playbook: Part I, II, III❓How to organize your team for implementation❓Amplitude Academy course: Instrumenting your Data TaxonomyStill have questions? Post them here! 

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Amplitude Admin
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LivingRoomMirrorsNew Member
asked in Data Instrumentation
Living Room Mirrors

Welcome to Merit, where we offer exquisite handmade items. We take pride in our commitment to quality, design, and meticulous attention to detail. Each piece is crafted as a luxurious addition to any home. Whether you prefer antique, modern, or a blend of trendy and traditional styles, every item is individually handcrafted with captivating designs to create a happy home. https://merithome.co.uk/

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OffmateNew Member
asked in Data Instrumentation
Significant traffic increase after setting user Id

Hi, all  It’s been for a year since we have installed Amplitude to our service for the first time. We haven’t used user id feature, but, we’ve decided to start using it from now on. The thing is, after setting user id, New User traffic has been increased weirdly. We set the user id feature on 13, Feb and we saw a 500% increase in new users before and after the setting. I went through documentation regarding how Amplitude count unique users, but I was not able to get any clue from it.  Anyone has experienced similar situation? I would love to hear your valuable experience. Thank you all for your help in advance.  Best Regards, Offmate.

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Saish Redkar
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Matan GuttmanNew Member
asked in Data Instrumentation
Running Surveys on iOS

Hey All, The docs say: “Amplitude's Guides and Surveys SDK enables you to deploy Guides and Surveys on your website or application.”I cant find any mention in the docs on how to setup or run surveys on iOS. Is it possible?  

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Khushboo DangNew Member
asked in Data Instrumentation
Some of our users are not showing on the Amplitude profile

Some of our users are not showing on the Amplitude profile. Sharing User ID of one such user below.679600381e1ae4f9bddbee36

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rmarNew Member
asked in Data Instrumentation
Upgrading Amplitude

Hello,We currently have an implementation where we have Amplitude initialized on our site using the older amplitude-js/7.1.0.We want to upgrade using the GTM templates.  My plan was to run these side by side so I can see the number of events tracked using each library.  However I’m running into a challenge. I tried configuring my templates to set the session and device id in GTM to copy these values from the older library.  It works (sort of), not always when site loads.  What would be the best migration plan here.  I can’t just simply switch without verifying tracking is similar if not better.

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sydney.koh
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Kavitha JayaramNew Member
asked in Data Instrumentation
How to link a user between GA4 and Amplitude

We have certain events of trial clicks in GA4 and rest of in app product usage in Amplitude.What I intend to do is to build a funnel starting from the trial clicks (GA4) to in app product usage (Amplitude)Is there any way to tie the user data between the 2 sources ?Any sort of integration that makes it possible to identify the user of both data sources to be the same user?

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eddie.gaona
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John DuraipandyNew Member
asked in Data Instrumentation
Events stopped working

Hi! There is an event which was working fine earlier (data variables passed through GTM) but its not working now. I have checked GTM debugger also the events are getting fired (variables are getting populated).I have checked whether the event is blocked or filtered but it’s the not the case.Others events are getting captured .I have attached the screenshot of the chart which is getting generated if i select the 90 days frame.Also for this event last seen is older date whereas for other events its latest one.    

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PremiumquartzworktopsGlasgowNew Member
asked in Data Instrumentation
Premium quartz worktops Glasgow

Go4Marble is a renowned company with over 20 years of professional expertise in the quartz industry. Specializing in kitchen worktops, we take pride in offering top-quality quartz surfaces that are both visually stunning and highly durable. Our quartz kitchen worktops are crafted with precision, providing a sleek and elegant addition to any kitchen https://go4marble.com/

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paulofertonaniNew Member
asked in Data Instrumentation
many incorrect sessions during 30 min range definition

Amplitude is creating many session IDs for a timeline smaller than 30 minutes, breaking the events history into many incorrect sessions. This is distorting my session reports.Does anyone had this problem before? Any suggestions? (I’m using Amplitude SDK to track a website.) See this example: One minute later, the next page viewed event had another Session ID:  2 minutes later, yet another Session ID:  I did not change any Session definition in amplitude, so It should be considering all this example above within the same Session ID, as is triggered within 30 minutes timeframe.  

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sasanktkNew Member
asked in Data Instrumentation
Deleting event types

Hi,I deleted all event types from Govern page, but I see still says I exceeded 2000 event types - “Your instrumentation is approaching the maximum allowed number event types or properties.” and no new events are being logged. How can I fix this? 

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Sharmishtha SwaroopNew Member
asked in Data Instrumentation
Our instrumentation has exceeded the maximum allowed number of event types or properties

Hi Amplitude Team, We use your platform for user tracking. We've recently exceeded our Amplitude event limits due to increased usage. We're actively working on reducing the number of events being sent through code changes.My question is: do we need to delete the existing event data in Amplitude to get back under our limits, or will simply reducing the new events we send be sufficient?We have a major release coming up, and it's critical that we maintain accurate user tracking during this period. We're concerned about potentially missing crucial data or even having our account blocked. Could you please advise on the best way to manage this situation and ensure we stay within our event limits? Any guidance you can provide on strategies for optimizing our Amplitude usage would be greatly appreciated.

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Micah BlackburnNew Member
asked in Data Instrumentation
Implementing UTM Tracking With python sdk javascript sdk combo

Hello,I am currently using the python sdk to track all of my events. I want to start tracking the utm information and initial referrer. I see that its easy with some settings on the javascript sdk. 1. Should I try to implement it in the python sdk or add on a js implementationIf I add in a js implementation then how do I make sure it integrates with the same user flow as the python implementation  how do I implement js to ensure utm and referrer tracking

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lauphiNew Member
asked in Data Instrumentation
Can I retroactively track file downloads in wix?

Hi all!  I see that Amplitude has the ability to track file downloads on Wix by simply install the browser SDK with yarn or NPM BUT can I retroactively track who has downloaded a file before the date I installed this?  Use case: Non-Profit website for users to download relative data to them/their customers > user hits “download file” > file downloads to their local browser/computer.  There was a mishap in a file no we’re trying to track who has already downloaded it since replacing it with another one. 

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Saish Redkar
Expert
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Huukiet Kevin HuynhNew Member
asked in Data Instrumentation
Creating Custom Events for Login success and failed attempts

I’m very new at using Amplitude, but the main point I want clarification on is if I create one event to track successful logins, Login Success, and another event to track attempts that includes success and failures, Login Attempts. I’m testing this out and getting live events of Login Successes, but Login Attempts, especially failures, are not showing up in live track. I want to know why this is and if Amplitude custom events can keep track of the failed attempts of the login event. The success events are giving 200 while failed as 400 error code.

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Saish Redkar
Expert
nmarkman
nmarkmanNew Member
asked in Data Instrumentation
Amplitude's utm user properties not returned in API

Hello!I’m trying to use the Amplitude API to retrieve user properties, specifically I am using the GET user activity call (https://amplitude.com/api/2/useractivity). I am not seeing the amplitude-set user properties for any of the utms available in this data (utm_source, utm_campaign, etc).Is this expected?

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Alex von BrandenfelsNew Member
asked in Data Instrumentation
Instead of creating a domain proxy, can I just make an ALIAS DNS record that points to api2.amplitude.com?

My team needs to set things up so that network requests to Amplitude from our site go to a subdomain of our site’s domain. So e.g. to “amplitude.mydomain.com” instead of “api2.amplitude.com”.I see the documentation for setting up a domain proxy: https://www.docs.developers.amplitude.com/analytics/domain-proxy/But we don’t actually need any of the features that come with setting up our own server to be the proxy; we just need Amplitude to work for certain users when they allowlist “*.mydomain.com”, without them having to also separately allowlist Amplitude’s domain.Instead of having to set up and maintain our own proxy infrastructure, is it supported for us to just create a DNS ALIAS record that points “amplitude.mydomain.com” to “api2.amplitude.com”, so the requests still go directly to Amplitude servers, but via our custom domain?

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Tim FlechtnerNew Member
asked in Data Instrumentation
United States Amplitude account getting `INVALID API KEY` when running in Europe

I created an Amplitude account via the US website and registered two projects within it. We have a Discord bot running in AWS in a European data center, and when I send events using the Python SDK from the bot running there I get `Invalid API Key` (using either project’s API key). When I run the same bot version from the US, the events get sent succesfully. I’ve configured the Amplitude client to use the US server_url and server_zone as follows:client = Amplitude(AMPLITUDE_API_KEY)client.configuration.server_url = 'https://api2.amplitude.com/2/httpapi'client.configuration.server_zone = 'US' As far as I can tell from reading the responses to other people’s questions, that should allow the events to be sent, even if the bot is running in Europe. Maybe not though? Is there anything else I need to configure?

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ishtiakahmedNew Member
asked in Data Instrumentation
Set user properties using identify [iOS SDK]

We are in the process of updating several user properties (for example, user_joined_through = “deeplink/regular open/from social media”) with each app launch on both Android and iOS platforms. We are utilizing the Identify API and the set function to achieve this. On the Android SDK, this process works seamlessly. Every time the app is opened, we trigger the Identify function with the new user property value, and these updates are correctly reflected on the Amplitude dashboard. However, we are experiencing issues with the iOS SDK. Once user properties are set on iOS, we cannot update them with new values upon subsequent app launches. These changes do not appear in the Amplitude dashboard. Why is there a discrepancy between the Android and iOS SDKs when using the same function? If we set a new value, it should be updated and reflected in the Amplitude dashboard, correct?

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Rune Andersen
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Etai FiedelmanNovice
asked in Data Instrumentation
Auto Capture and visual labeling

Hi everyone,Please see an attached screenshot of my visual labeling mode.How can I change between navigate and label without pressing the button?I opened a dropdown in my site in a navigate mode but when pressing label the dropdown closes. I tried to press Ctrl with the + button but it makes the resolution of my screen bigger…. Am I missing something here?Thanks  

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Adrien De LamazièreNew Member
asked in Data Instrumentation
The best way to get user ID and User adress e-mail

Hi, I have just install Amplitude through Google Tag Manager using the JS Browser SDK. I am not a developper (but a marketing guy)and I try to figure out a simple way to collect the user e-mail adress into Amplitude. Our application is only for connected users. So everyone has to sign in. I tried to look at the documenttation and I saw that :amplitude.setUserId('user@amplitude.com'); 1) Is it that code I need to use ? What is the e-mail variable I need to use ? 2) If yes, can i add it to my existing code in Google tag manager ? 3) Is it possible to use the e-mail as a UserID and should I separate it ? UserID with a number and create a new property for e-mail ? Thank you for your answer  

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Ben GrovesNew Member
asked in Data Instrumentation
Enabling Advertising IDs for React Native SDK in Expo app

Hello, we are using the Amplitude React Native SDK in our Expo app. We are trying to enable tracking Advertising IDs so that we can successfully send and match attribution data from AppsFlyer.Although sending events from AppsFlyer is working, it seems unable to match the events with any users, we suspect its related to missing or incorrect Advertiser IDs.We have tried enabling all the tracking options:amplitude.init(API_KEY, OPTIONAL_USER_ID, { trackingOptions: { appSetId: true, adId: true, idfv: true, },});But for Android we are unsure how to add the the play-services-appset and play-services-ads-identifier dependencies? As this is an Expo project, we do not have android or ios folders for native code.We understand that by setting these config options, the “device_id” of a user in amplitude should be their advertiser id? However, when we examine users in our Amplitude dashboard and compare their device id to the their phone’s advertiser id, they are different.Do you have an

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James MooreNew Member
asked in Data Instrumentation
Understanding conversion or journey average times

Appreciate this may be a very basic question and not sure funnel conversion is the right way to go about it.I’ve got a sequence of events that occur over time in this order, which is created by a single user: task_started (event property task_id=1)task_started (event property task_id=2)task_complete (event property task_id=1) … some hours latertask_complete (event property task_id=2) The question I want to answer is what is the average time for a task to be completed once it has been started.  How can two events be related together based on a property so they are linked as far as a conversion / journey is concerned? The conversion funnel provides a time to convert but it only works for unique users, it doesn’t work for total events. Given a user may be starting and completing many tasks, it’s the events I’m interested in rather than the unique users.

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