What happened to the Series Color picker?

  • 17 August 2021
  • 1 reply

Hi there,


This might seem really picky, but… We’ve got a large number of dashboards / charts that were affected by a recent change a few weeks ago to the series color picker. 

On this link:, the series color picker at the bottom has 15 separate colors…

 but a recent change that I couldn’t find in any changelog, seems to have completely changed which colors are applied to which series. The color picker now only contains 12 colors: 

While ultimately, that’s fine - these colors are still great, the fundamental problem we’ve run into is that we’ve lost the ability to have colors that also indicate their meaning. Previously, for instance, we had a chart that contained something along the lines of GOOD, WARNING, ERROR, which we were able to indicate using green/yellow/red, but with the recent changes, it’s hard to get the colors to look like they’re indicating the same things. 


The purplish red that’s highlighted in the second image is… fine, but it doesn’t scream “ERROR” as intensely as the red previously did (1st column, 2nd row). You can see an example chart below.

A chart indicating green=good, yellow=warning, red=error

This is fine, but it’s clearly not the same saturated green we had before and this purplish red works great with charts with the other two purples, if you’re doing a color-scheme thing. Ultimately, it’s just a coloring thing… and we can live with it if we have to.


Either way, I was just wondering… our colors just changed. I had spent a long time picking and choosing colors to match our specific datasets. We had specific colors chosen to match specific devices our application is on (green = xbox, light blue = ios, etc), but all of that data has been lost and I’ve had to go again to remap all of our colors across many charts to have consistent colors for specific divisions of our data. However, what’s the say that the same thing won’t happen again and we’ll lose our custom coloring across all of our charts? 


So there’s a few questions here: 

  1. Is there a specific reason the colors were reduced from 15 to 12? 
  2. Why were the 12 colors specifically selected, and why were certain ones left out?
  3. Is there any plan to create a team-specific/organization-specific color scheme palette so that, if our organization favors specific colors, we can add our own color values?
  4. This change messed up many of our company’s charts and all of the had to be manually recolored to make sense - is there any way we can protect ourselves from having to do this again if the color schemes change once more?
  5. Do you guys maintain changelogs that contain when this happened? I couldn’t find any sets of changes that had information about these coloring shifts.

Best answer by ning.chang 19 August 2021, 08:04

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Hi Aurel!

Thanks for reaching out and sorry to hear that the change in color scheme has impacted you and your teams this much. We really appreciate that you're taking the time to provide your feedback.

First, I wanted to provide some context from our product design team around the reason for the change in color scheme. The changes implemented were to the chart color palette as well as a few other colors used across the site. The purpose of these changes is to better accommodate all of our users and increase accessibility of the charts with regards to vision: 

"The new chart colors are designed to be visually distinct from one another and maximize contrast. By meeting the highest accessibility standards, our design gets better for everyone, not just those who have low vision, or color blindness." - Product design team

While they did consider potential negative ramifications of changing the chart colors, they felt that this was a necessary improvement that would benefit a broad range of users. Our apologies for the inconveniences and frustrations this change has caused.
That being said, we absolutely do not want to discount your experiences with this change. I note that you have provided some additional context and use-case of the previous colors had for your team, and I have submitted this feedback to the relevant team to take into consideration. Please rest assured that you are heard. We take customer feedback very seriously and hope that our future updates to the UI will transition much smoother because of comments like this.

In the case that our product team has further questions about how these changes impacted you, would it be alright for them to reach out to you via email? 

Thank you again for your time!