Lifecycle chart query

  • 20 April 2021
  • 2 replies


When i filter dormant users the bar charts show the negative scale, what does that mean? e.g. what does -8 dormant current user mean? if it means 8 current users went dormant that week then why is it appearing as -8? why not 8 only


Best answer by Saish Redkar 21 April 2021, 06:11

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Hi @Abeeda ,

The “Dormant” chart of the Lifecycle analysis can be a bit tricky to interpret. It helps to answer this question - of all the users who became dormant in a given time period, how many were new, current and resurrected in the previous time period?

As far as I understand, the negative scale here connotes the dormancy and the negative sign can be interpreted as a loss in active usage by that amount during the selected time period. 

If a user was active during the previous time period, but inactive during the current period, then they are considered to be a “dormant current user”.

Hope this helps!


Thanks Saish. The way you have worded it, in such a simple manner really helped in clarifying