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Amplitude GTM Template not tracking UTM properly

  • October 31, 2022
  • 1 reply
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Hi, i  have a problem when tracking UTM parameters. I have setted the $identify initial config with the following option keys:

includeUtm: true

includeReferrer: true

$identify initialized correctly

But in the rest of the events i can’t see nothing in “User Properties”.

 

Best answer by Jacenda Davis

Hello @tomasal! Thanks for your question and happy to help.

Please note, user properties will only show on $Identify calls within instrumentation explorer. This looks like expected behavior as long as the user properties are showing up on the events in the Amplitude UI.

 

I also followed with a Support Ticket to provide examples from the project where the user properties are present/tracked as expected.

 

I hope this helps!

 

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Jacenda Davis
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  • November 3, 2022

Hello @tomasal! Thanks for your question and happy to help.

Please note, user properties will only show on $Identify calls within instrumentation explorer. This looks like expected behavior as long as the user properties are showing up on the events in the Amplitude UI.

 

I also followed with a Support Ticket to provide examples from the project where the user properties are present/tracked as expected.

 

I hope this helps!

 


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