Amplitude not working for multiple days - How to solve it?

Hi @IR_PG ,

Hi Thank you for reaching out, I'm happy to look into this for you. Sorry to hear that you're having issues with logging into your Amplitude account.

Would it be possible for you to try again in an incognito browser or a different browser, please? (Chrome or Firefox recommended) Usually, this can be caused by an ad-blocker or extension applied to your browser. Another possible explanation is that you could be using an outdated browser that is not supported (Article on Browser Compatibility here https://help.amplitude.com/hc/en-us/articles/360024709711-Browser-Compatibility-for-Amplitude-s-Product-Website). Could you try to update to the most recent version of your browser and try again? 

Can you also try the following;

1. Remove any VPNs or Ad blockers
2. Try a different internet
3. Clear cache and cookies
4. Update and restart your chrome/browser
5. Restart laptop
   
   If it still doesn't work, could you please provide me with this information in a PM so that we can ask our engineering team to look into this:
6. 1) What browser you are using (e.g. Google Chrome)
   2) What version of the browser you are using (can be found using a simple tool like this https://www.whatismybrowser.com/)
   3) What device and iOS you are using (e.g. Macbook Pro macOS Big Sur 11.2.3)
   4) Your Amplitude email 
   
   Thank you and hope to hear from you!
   
   Best regards,
   Denis