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How to get a list of device IDs?


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I’m trying to get a list of visitors that includes their device ID. These visitors don’t have user IDs, so device ID is the only way to identify them. Strangely, I see that device ID isn’t included as a column in cohort exports. The advice on previous Community questions says to use device ID as a filter or group-by in a segmentation chart as a workaround, but that property isn’t showing up for me (see screenshot below). Does anyone know how I can get this list?

 

 

Best answer by dangrainger

Works fine for us @Vera Sticker …
 


...which makes think​​​​​​ either 1) it could be a bug on your account or 2) perhaps it’s only available for certain tiers (we’re on Enterprise).

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dangrainger
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  • Expert
  • 203 replies
  • Answer
  • August 15, 2023

Works fine for us @Vera Sticker …
 


...which makes think​​​​​​ either 1) it could be a bug on your account or 2) perhaps it’s only available for certain tiers (we’re on Enterprise).


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  • 3 replies
  • August 15, 2023

We’re also on Enterprise, so that’s definitely not the issue. Time for a bug ticket!


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