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New events shows in "User Look-Up" but not in "Segmentation"

  • January 26, 2023
  • 4 replies
  • 335 views

Hi everyone! 

So, i added a new event and in the โ€œUser Look-Upโ€ list i can see the event but when i go to the โ€œSegmentationโ€ the event doesnโ€™t appear on the list of events.

 

Could you help me, please?

Best answer by Jeremie Gluckman

Thanks for posting here @DiogoVenancio I found a few topics where folks are experiencing issues with user look up. Thereโ€™s also this help center article - link. Let me know if youโ€™re able to make progress, and if not Iโ€™ll loop in other members of the team.

 

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4 replies

Jeremie Gluckman
Team Member
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Thanks for posting here @DiogoVenancio I found a few topics where folks are experiencing issues with user look up. Thereโ€™s also this help center article - link. Let me know if youโ€™re able to make progress, and if not Iโ€™ll loop in other members of the team.

 


jmagg
Team Member
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  • Team Member
  • 95 replies
  • January 27, 2023

Hi @DiogoVenancio -- did the resources @Jeremie Gluckman help resolve the issue?


  • Author
  • New Member
  • 1 reply
  • January 30, 2023
jmagg wrote:

Hi @DiogoVenancio -- did the resources @Jeremie Gluckman help resolve the issue?

Hello! 

Actually, strange as it may seem, the next day it appeared on the list ๐Ÿ˜…

Thank you for all the suggestions!


Jeremie Gluckman
Team Member
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Thanks for closing the loop @DiogoVenancio. So glad it all worked out ๐Ÿ˜ƒ


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