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User Property Date time value showing in GTM timezone

  • January 12, 2023
  • 2 replies
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J
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Hi, we are passing a server side update to amplitude with user properties for when a user purchases a subscription.  When we pass the value in EST in the ISO 8601 format, when doing a user lookup the value is shown in GMT instead of EST (which our account is set to).  Is there a way we should be passing timezone?  

Best answer by jarren.patao

Hi @jkeilson, user properties typically don’t get modified unless there is a derived property of some sort. If you are talking about the timestamp of the event itself, then it sounds like you could benefit from using the options within your Project Settings to select the timezone of your project. You can read more about project settings here: https://help.amplitude.com/hc/en-us/articles/235649848, but this is where you’ll specify EST vs GMT

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    jarren.patao
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    • jarren.pataoCommunity Manager
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    • January 17, 2023

    Hi @jkeilson, user properties typically don’t get modified unless there is a derived property of some sort. If you are talking about the timestamp of the event itself, then it sounds like you could benefit from using the options within your Project Settings to select the timezone of your project. You can read more about project settings here: https://help.amplitude.com/hc/en-us/articles/235649848, but this is where you’ll specify EST vs GMT

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    • jkeilson
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    • 13 replies
    • January 17, 2023

    Hi @jarren.patao , we are passing a string for the date/time in ISO format as a user property value.  The project setting is correct.  It looks like the user property is getting changed to UTC / GMT.  

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