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Complete loss of UI events (JS SDK with Domain Proxy)


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Hi! We use our own proxy service since December and everything was great until this month. Now we simply can’t see any events from the UI side in the Amplitude, looks like they aren’t send there at all. In JS SDK we use apiEndpoint to set our own server endpoint & we use NGINX as our proxy server.

I’d appreciate any ideas on this issue.

Thanks! 

Alisa

Best answer by a.ivashkevych

problem is solved, it was connected with nginx issue on our side

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  • April 26, 2022

problem is solved, it was connected with nginx issue on our side


Denis Holmes
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  • April 28, 2022

Hi @a.ivashkevych ,

 

Apologies for the delay in answering this! We give members 24 hours for other users to answer, and yesterday was Koningsdag in The Nederlands. However, I am glad you solved it yourself! May I ask what the specific nginx issue was? If you don’t mind sharing!

 

Kind Regards,
Denis


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  • April 28, 2022

Hi Denis, we updated the nginx server config and somehow after it just stopped sending events only on production, but after I’ve restarted the production nginx service in Kubernetes everything started working again, magic 🪄


Denis Holmes
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  • April 29, 2022

Amazing, thanks for letting me know @a.ivashkevych ! I appreciate it


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