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Data Tab not loading Events

  • July 29, 2022
  • 1 reply
  • 469 views

When trying to load https://data.amplitude.com/ to see and manage events coming into Amplityd-- I get an endless spinner and white screen. 

 

We’ve hit our event max and I need to clean it up.  Otherwise some of our events are blocked from coming in.

Best answer by belinda.chiu

Hi @amandakifer ! Welcome to Amplitude Community and we’re happy to help 👋

We were able to identify your affected organization and found that this was happening because of the number of event types ingested. Currently in comparison with Govern UI, Data UI loads immediately both deleted and active event and properties, which in this case leads to serious performance issues if you have extensive amount of event types. We have opted you out of Data UI and turned on Govern UI for you so that you can regain access and clean up your events. 

The Data team is aware of such performance issues and are actively working on this. They did also inform that unfortunately until additional notification from Data team, you should use Govern UI to manage your taxonomy.

Please let me know if you have any further follow ups! 

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belinda.chiu
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  • Amplitude Support
  • 189 replies
  • Answer
  • July 30, 2022

Hi @amandakifer ! Welcome to Amplitude Community and we’re happy to help 👋

We were able to identify your affected organization and found that this was happening because of the number of event types ingested. Currently in comparison with Govern UI, Data UI loads immediately both deleted and active event and properties, which in this case leads to serious performance issues if you have extensive amount of event types. We have opted you out of Data UI and turned on Govern UI for you so that you can regain access and clean up your events. 

The Data team is aware of such performance issues and are actively working on this. They did also inform that unfortunately until additional notification from Data team, you should use Govern UI to manage your taxonomy.

Please let me know if you have any further follow ups! 


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