Hi I would like to know how to exclude certain users.
As we’ve launched our new app recently,
we think that some data can be biased as we collect our data from test phones and
our phones.
And we thought that it would be better to exclude the internal data from the data
First, we have done certain actions in our personal app to fire certain event to know his or her user ID and amplitude ID in the user lookup
then we tried to exclude this ID from the chart as below chart
https://analytics.amplitude.com/Dreamfora0205/chart/new/ykt3vmk
However it didn’t change any data. seems like the user were not excluded by doing this.
If there’s any other way to successfully exclude internal user from deluting some data,
can you please let me know?
Also, if this can be done in govern section, rather than doing it in every chart that I am making, that would be even better.
thanks
with best regards, Flor Cho
