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Hi everyone,

I'm facing an issue where Amplitude assigns two different User IDs when:

  1. I log in from different browsers.
  2. I empty the browser cache and log in again.

This causes inconsistency in user tracking and affects analytics accuracy.

Could anyone explain:

  • Why this happens in Amplitude?
  • Best practices to avoid multiple User IDs for the same user across different scenarios?

Any help would be greatly appreciated!

Thanks!

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