We have sent a property called "is_customer" to Segment, which can have a value of "true" or "false". However, some customers receive a value of "none" for this property. These same customers have the property correctly defined in the Mixpanel platform. We suspect that there may be an issue with communication between Segment and Amplitude. What can we do?
Page 1 / 1
Thanks for posting here
Reply
Welcome to the Amplitude Community!
If you don't have an Amplitude account, you can create an Amplitude Starter account for free and enjoy direct access to the Community via SSO. Create an Amplitude account. You can also create a Guest account below!
If you're a current customer, select the domain you use to sign in with Amplitude.
analytics.amplitude.com analytics.eu.amplitude.comor
Welcome to the Amplitude Community!
If you don't have an Amplitude account, you can create an Amplitude Starter account for free and enjoy direct access to the Community via SSO. Create an Amplitude account. Want to sign up as a guest? Create a Community account.
If you're a current customer, select the domain you use to sign in with Amplitude.
analytics.amplitude.com analytics.eu.amplitude.comor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.