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Not able to access User Session

  • January 6, 2023
  • 1 reply
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T

I cannot search for a User ID beyond one day in Search User field. Also I cannot see user event history beyond 1 day.

Best answer by Zhenia Semenina

Hey there, 

I assume you are talking about the Look-up feature?

If yes - it is indeed our current limitation that in the User & Account Look-Up tab you can not see ALL events, the section is a real-time feed of the most recent 100 events Amplitude has received from your product during the last day (based on upload time), along with their corresponding time, ID, event, platform, and country.

 

Unfortunately there is no workaround for now but it is a great feedback for our future product improvements!

 

Best,

Team Support

 

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Hey there, 

I assume you are talking about the Look-up feature?

If yes - it is indeed our current limitation that in the User & Account Look-Up tab you can not see ALL events, the section is a real-time feed of the most recent 100 events Amplitude has received from your product during the last day (based on upload time), along with their corresponding time, ID, event, platform, and country.

 

Unfortunately there is no workaround for now but it is a great feedback for our future product improvements!

 

Best,

Team Support

 

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