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Question

Missing events make it impossible to trust funnel chart


Hello, I’m logging an event for every action my user does in onboarding. No actions are skippable and they are always in the same order. However, about 20% of the time there are a few missing events, meaning the user goes from Screen A → Screen B → Screen C but there are only events for Event A → Event C. These missing events are ruining my funnel charts, making it look like my conversion is much lower than it is.

What can I do to fix this?

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