Hello, I’m logging an event for every action my user does in onboarding. No actions are skippable and they are always in the same order. However, about 20% of the time there are a few missing events, meaning the user goes from Screen A → Screen B → Screen C but there are only events for Event A → Event C. These missing events are ruining my funnel charts, making it look like my conversion is much lower than it is.
What can I do to fix this?
Question
Missing events make it impossible to trust funnel chart
Be the first to reply!
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Welcome to the Amplitude Community!
If you don't have an Amplitude account, you can create an Amplitude Starter account for free and enjoy direct access to the Community via SSO. Create an Amplitude account. You can also create a Guest account below!
If you're a current customer, select the domain you use to sign in with Amplitude.
analytics.amplitude.com analytics.eu.amplitude.comor
Welcome to the Amplitude Community!
If you don't have an Amplitude account, you can create an Amplitude Starter account for free and enjoy direct access to the Community via SSO. Create an Amplitude account. Want to sign up as a guest? Create a Community account.
If you're a current customer, select the domain you use to sign in with Amplitude.
analytics.amplitude.com analytics.eu.amplitude.comor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.