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An error occurred while embedding Amplitude data into Google Sheets

  • 20 March 2023
  • 2 replies
  • 160 views
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Hello, community members

I have a question about integrating with Google Sheets.

I followed the documentation on the Amplitude blog and tried to integrate with Google Sheets.


I followed the instructions in the blog, but when I pressed the "Add" button, I got the error message and it didn't go any further.
(* message -> ["Add Chart Failed: <html><title>500: Internal Server Error</title><body>500: Internal Server Error</body></html> )

 

I have searched within the community for information on this, but have not been able to find any.

Does anyone know about this case. Any help would be great for me.

Thank you 😀

 

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Best answer by Jeremie Gluckman 27 March 2023, 23:35

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Jeremie Gluckman
Rank
Userlevel 6
Badge +9

Thanks for reaching out about this issue and including these details @00rladkfk00. I’ll make sure the team takes a closer look.

Jeremie Gluckman
Rank
Userlevel 6
Badge +9

Thanks for your patience @00rladkfk00 This has been escalated to engineering. For reference, here are a few steps for you to troubleshoot the issue.

  1. Delete the extension
  2. Sign out of Amplitude and Google account
  3. Redownload the extension and try again

 

 

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