We recently instrumented Amplitude & are seeing an issue where the default user properties are set to none for almost 30% of our users even though custom user properties are being set for these users.
Have been unable to spot a pattern or root cause for this. Any help would be sincerely appreciated.
Default Properties Missing for some users
Be the first to reply!
Reply
Welcome to the Amplitude Community!
If you don't have an Amplitude account, you can create an Amplitude Starter account for free and enjoy direct access to the Community via SSO. Create an Amplitude account. You can also create a Guest account below!
If you're a current customer, select the domain you use to sign in with Amplitude.
analytics.amplitude.com analytics.eu.amplitude.comor
Welcome to the Amplitude Community!
If you don't have an Amplitude account, you can create an Amplitude Starter account for free and enjoy direct access to the Community via SSO. Create an Amplitude account. Want to sign up as a guest? Create a Community account.
If you're a current customer, select the domain you use to sign in with Amplitude.
analytics.amplitude.com analytics.eu.amplitude.comor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.