Hello. I’m looking for advice here. We have auth0 and segment on Frontend passing data to amplitude.
The problem is that I don’t have the same user_id between these resulting in different users, also the device_id is different and the same happens if I login from my phone, I am passing the user_id inside the properties but it just get listed there and not used as a userID in amplitude.
The only thing that is getting aligned is auth0 which is tracking events on each device that I login.
Regarding the track operations, they do not have the user id and the outcome is that I end up with 3 users on amplitude.
One for Auth0, one from my laptop and one from the phone.
Could you help with a possible solution?